Introducing G2.ai, the future of software buying.Try now
It's been two months since this profile received a new review
Leave a Review

Astrea IT Services Reviews & Provider Details

Profile Status

This profile is currently managed by Astrea IT Services but has limited features.

Are you part of the Astrea IT Services team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Product Avatar Image

Have you used Astrea IT Services before?

Answer a few questions to help the Astrea IT Services community

Astrea IT Services Reviews (5)

Reviews

Astrea IT Services Reviews (5)

4.4
5 reviews

Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Katie N.
KN
Manager, Product Operations and Programs
Mid-Market (51-1000 emp.)
"Inexpensive, great results!"
Describe the project or task Astrea IT Services helped with:

We worked with Astrea on a small custom Lightning component and they were great! Their quoted prices are very reasonable, and they were communicative and helpful every step of the way.

We discovered some additional needs to make the component fit our workflows while testing their first delivered version of the package, and they were kind enough to make those tweaks very quickly (<24 hours) at no additional charge. They checked in and made sure everything was working the way we needed it, and answered my many questions quickly and thoroughly.

We did have to do significant testing/QA on our end--found a bug in their initial delivery--but the Astrea team jumped in and fixed anything I found very quickly, even if it was more of a 'need an additional workaround for Salesforce limitations' type of issue than a code bug. Overall, I can't recommend them highly enough. Review collected by and hosted on G2.com.

What do you like best about Astrea IT Services?

Excellent customer service, quick turnaround times Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
PN
Enterprise (> 1000 emp.)
"Excellent products and services"
Describe the project or task Astrea IT Services helped with:

I have used Astrea's "Case Merging" component for my SalesForce instance. Their team has helped me throughout during installation and made some important customization as well in their component that suited my organization. Review collected by and hosted on G2.com.

What do you like best about Astrea IT Services?

Their product and strong team support. I also liked the fact that they were able to customize product based on my business needs. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
PC
Small-Business (50 or fewer emp.)
"Excellent CRM Salesforce IT Partner & Developer"
Describe the project or task Astrea IT Services helped with:

We have worked with Astrea over 18 months now and we will continue to use them going forward on implementing our new Salesforce CRM system. Review collected by and hosted on G2.com.

What do you like best about Astrea IT Services?

We have worked with Astrea over 18 months now and we will continue to use them going forward. Astrea have always been extremely prompt in delivering Salesforce work work and responding to our queries. They work as a team, if one is not available, someone else can step in. Overseeing the process is the Director Naveen who responds to queries & quotes. It works well. Any queries over hours are dealt with the Director. We operate on both a fixed price rate for pieces of work and for other work we have an hourly rate. Items are logged on a daily basis on Google sheets. Review collected by and hosted on G2.com.

Verified User in Facilities Services
PF
Mid-Market (51-1000 emp.)
"We have used Astreait for customizations and have always received very professional service"
Describe the project or task Astrea IT Services helped with:

We did many customization in Servicemax for Work Orders and in Financial Force that Asreait helped us with triggers and processes to meet our business needs Review collected by and hosted on G2.com.

What do you like best about Astrea IT Services?

Astreait is thorough and gets back to us with questions and will test and modify customizations to meet or specifications. We have always been able through emails and calls work with them to reach our desired results Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
PM
Small-Business (50 or fewer emp.)
"Experience is good they have been very supportive "
Describe the project or task Astrea IT Services helped with:

They have help us to implement Salesforce and have done great work on that. Review collected by and hosted on G2.com.

What do you like best about Astrea IT Services?

There passion towards work and good knowledge. Review collected by and hosted on G2.com.

Discussions related to Astrea IT Services

Discussions for this product are not available at this time. Be the first one to Start a discussion

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

Product Avatar Image
Astrea IT
View Alternatives