--- title: Asset Explorer for ServiceNow CMDB Reviews meta\_title: 'Asset Explorer for ServiceNow CMDB Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Asset Explorer for ServiceNow CMDB works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 3 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps --- ### Asset Explorer for ServiceNow CMDB Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find the **real-time asset discovery** features invaluable for maintaining an updated and synchronized CMDB. [(1 mentions)](https://www.g2.com/products/asset-explorer-for-servicenow-cmdb/reviews?filters%5Bsentiment_snippet%5D=1975246&qs=pros-and-cons#reviews) Users find **migration challenges** daunting, especially new administrators unfamiliar with the ServiceNow platform. [(1 mentions)](https://www.g2.com/products/asset-explorer-for-servicenow-cmdb/reviews?filters%5Bsentiment_snippet%5D=1975245&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Asset Explorer for ServiceNow CMDB ##### 1. Asset Management Users find the **real-time asset discovery** features invaluable for maintaining an updated and synchronized CMDB. [ See 1 mentions ](https://www.g2.com/products/asset-explorer-for-servicenow-cmdb/reviews?filters%5Bsentiment_snippet%5D=1975246&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Simplifies Asset Management with the use of CMDB Integration" What do you like about Asset Explorer for ServiceNow CMDB? The real-time asset discovery and mapping features are very much helpful for keeping our CMDB updated and in sync with the infra. ### Top Cons or Disadvantages of Asset Explorer for ServiceNow CMDB ##### 1. Challenges in Migration Users find **migration challenges** daunting, especially new administrators unfamiliar with the ServiceNow platform. [ See 1 mentions ](https://www.g2.com/products/asset-explorer-for-servicenow-cmdb/reviews?filters%5Bsentiment_snippet%5D=1975245&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Simplifies Asset Management with the use of CMDB Integration" What do you dislike about Asset Explorer for ServiceNow CMDB? For anyone who is new to the ServiceNow platform and are administrators it might be little challenging for them. ## Top-Rated Alternatives [ ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") TeamViewer 4.5/5(4,152) ](https://www.g2.com/products/teamviewer/reviews) [ ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk") Talkdesk 4.4/5(2,569) ](https://www.g2.com/products/talkdesk/reviews) [ ![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ View All Alternatives ](https://www.g2.com/products/asset-explorer-for-servicenow-cmdb/competitors/alternatives) ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 12/12/2024 "Simplifies Asset Management with the use of CMDB Integration" 4.5/5 What do you like best about Asset Explorer for ServiceNow CMDB? The real-time asset discovery and mapping features are very much helpful for keeping our CMDB updated and in sync with the infra. Review collected by and hosted on G2.com. What do you dislike about Asset Explorer for ServiceNow CMDB? For anyone who is new to the ServiceNow platform and are administrators it might be little challenging for them. Review collected by and hosted on G2.com. What problems is Asset Explorer for ServiceNow CMDB solving and how is that benefiting you? Asset Explorer for ServiceNow CMDB tries to solve the process of manual asset tracking by automating asset discovery and keeping our CMDB updated with accurate data. It helps in improving the IT operations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Archit J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Archit J.") AJ Archit J. Consultant Mid-Market (51-1000 emp.) 6/29/2022 "Honest review of Servicenow CMDB" 4/5 What do you like best about Asset Explorer for ServiceNow CMDB? The best thing that I like about servicenow Asset Management feature of cmdb is that with using one software I can use all the features and related to all my field of work for example Asset Management document management fixed asset customer database collaboration text Management Service and feedback analytics knowledge base and incident management so using one software only I can manage all of work so that's pretty much useful and Handy. Review collected by and hosted on G2.com. What do you dislike about Asset Explorer for ServiceNow CMDB? One thing that I dislike about servicenow cmdb is that its very pricey when compared to other competitors and its very much expensive. Review collected by and hosted on G2.com. What problems is Asset Explorer for ServiceNow CMDB solving and how is that benefiting you? We are using Asset Management for servicenow to solve all our Asset Management and invoicing problems by using this one software we are able to easily manage ola queries at once simple dashboard Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ashish B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashish B.") AB Ashish B. Advisory Consultant - Azure Data Engineer Enterprise (\> 1000 emp.) 6/28/2022 "ServiceNow CMDB review" 5/5 What do you like best about Asset Explorer for ServiceNow CMDB? One of the best platform for assets management and configuration storage that i fould. Easy to store and reuse useful configurations across the project. It easy to use and understand. The UI make it more easy for a beginer to intract and understand. Review collected by and hosted on G2.com. What do you dislike about Asset Explorer for ServiceNow CMDB? More dashboards can be added to make is more user friendly. Real time asset management can also be enhaced to make the data more accurate. A PDA based application can add a extra advantage to the users and the administrators. Review collected by and hosted on G2.com. What problems is Asset Explorer for ServiceNow CMDB solving and how is that benefiting you? We were managing our cluster configurations and resource usage through ServiceNow CMDB, it was easy to add and maintain the configuration. Also it was userful for new users to get the configuration and start working on the clusters. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of Asset Explorer for ServiceNow CMDB for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![TeamViewer Logo](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer Logo") TeamViewer 4.5 (4,151) Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere. ](https://www.g2.com/products/teamviewer/reviews "TeamViewer")[ 2 ![Talkdesk Logo](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk Logo") Talkdesk 4.4 (2,568) Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience. ](https://www.g2.com/products/talkdesk/reviews "Talkdesk")[ 3 ![Dynatrace Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace Logo") Dynatrace 4.5 (1,366) Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands trust Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence. ](https://www.g2.com/products/dynatrace/reviews "Dynatrace")[ 4 ![ManageEngine Endpoint Central Logo](https://images.g2crowd.com/uploads/product/hd_favicon/2f2a2afbb752a606964794b3d43d3fda/manageengine-endpoint-central.svg "ManageEngine Endpoint Central Logo") ManageEngine Endpoint Central 4.5 (1,129) Endpoint Central is an integrated desktop and mobile device management software that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location. ](https://www.g2.com/products/manageengine-endpoint-central/reviews "ManageEngine Endpoint Central")[ 5 ![PagerDuty Logo](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty Logo") PagerDuty 4.5 (972) PagerDuty is an end-to-end incident management and response platform that provides developers, IT operations, and business stakeholders the insights they need to resolve and prevent business-impacting incidents quickly. PagerDuty makes it easy to monitor your infrastructure, set up on-call schedules, establish escalation policies, create automated workflows, and alert the right people at the right time. ](https://www.g2.com/products/pagerduty/reviews "PagerDuty")[ 6 ![xMatters Logo](https://images.g2crowd.com/uploads/product/hd_favicon/103f1ffdbe158913c7f6599b09784512/xmatters.svg "xMatters Logo") xMatters 4.5 (786) xMatters is an intelligent communications platform that connects insights from any system to the people that matter. ](https://www.g2.com/products/xmatters/reviews "xMatters")[ 7 ![Zoho Assist Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist Logo") Zoho Assist 4.7 (718) Remote support with Zoho Assist is simple, fast and affordable. It requires no prior installation of any software and can be run entirely on browser. It is tailored for small and medium business IT support, outsourced IT firms, independent IT technicians and remote PC repair service personnel like you. ](https://www.g2.com/products/zoho-assist/reviews "Zoho Assist")[ 8 ![Five9 Intelligent Cloud Contact Center Platform Logo](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Five9 Intelligent Cloud Contact Center Platform Logo") Five9 Intelligent Cloud Contact Center Platform 4.1 (625) Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing. ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews "Five9 Intelligent Cloud Contact Center Platform")[ 9 ![LogicMonitor Logo](https://images.g2crowd.com/uploads/product/hd_favicon/858e8aec2bd0531fc134f88e4d5f87a9/logicmonitor.svg "LogicMonitor Logo") LogicMonitor 4.5 (644) LogicMonitor is the SaaS-based, automated performance monitoring platform that provides agile IT Ops teams with the visibility and actionable metrics they need to ensure the availability of services and applications running on complex and distributed infrastructure. ](https://www.g2.com/products/logicmonitor/reviews "LogicMonitor")[ 10 ![WalkMe Logo](https://images.g2crowd.com/uploads/product/hd_favicon/726107df2b6d2cf44d2fce88f5ce93c6/walkme.svg "WalkMe Logo") WalkMe 4.5 (574) WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. ](https://www.g2.com/products/walkme/reviews "WalkMe") [Show More](#) ## Work at Nlyte? Claim this profile to respond to reviews, update product info, and reach in-market buyers. [ Claim this profile ](https://www.g2.com/products/asset-explorer-for-servicenow-cmdb/claim_requests/new?utm_medium=profile-footer-claim-cta&utm_source=g2) ##### Categories on G2 [ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps) ##### Explore More [Which ethics and compliance learning platforms make it easy to roll out consistent training across new hires and existing employees during onboarding?](https://www.g2.com/discussions/which-ethics-and-compliance-learning-platforms-make-it-easy-to-roll-out-consistent-training-across-new-hires-and-existing-employees-during-onboarding)[Best AI assistants for meeting scheduling and follow-ups](https://www.g2.com/discussions/best-ai-assistants-for-meeting-scheduling-and-follow-ups)[Is Notified Investor Relations Websites worth it for a public company that needs a full investor relations website builder with integrated press release distribution, or does ACCESS Newswire cover enough for the content distribution side at lower cost?](https://www.g2.com/discussions/is-notified-investor-relations-websites-worth-it-for-a-public-company-that-needs-a-full-investor-relations-website-builder-with-integrated-press-release-distribution-or-does-access-newswire-cover-enough-for-the-content-distribution-side-at-lower-cost) [Best software for marketing insights and analytics](https://www.g2.com/discussions/best-software-for-marketing-insights-and-analytics)[Best EOR provider for a digital services company](https://www.g2.com/discussions/best-eor-provider-for-a-digital-services-company)[Pros and Cons Details](https://www.g2.com/products/asset-explorer-for-servicenow-cmdb/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)