Artisan POS Software Pricing Overview

4 hours of training is included in All Register Packages

Training will teach you concepts and broad questions like “Show me how the cash register works.” or “How do I enter my inventory and create purchase orders?”. Training is designed to be more comprehensive and cover topics more thoroughly than normal support. We have made an effort to make our Live Training as affordable as possible. It is meant to supplement the ever expanding video tutorial library.
Training usually works with a technician remotely connected to your Artisan station while on a phone conversation with one or more. We can even train groups from multiple computers even from different locations.
How much training do I need? Most stores only need 4 hours of training with a few needing a little less and some a little more. The goal of the 60-day support plan, when combined with training, is to get you up and running within that time frame.
Show More

This “unlimited” plan is designed to get most stores up and running within the 60-days. After that, optional monthly support plans can take over.
Included in All Register Packages (unless otherwise specified)
Sold separately with a la carte software /hardware combinations.
Support
Assists with Artisan POS Setup
Basic Hardware/Networking Assistance*
Show More

Includes Artisan POS Software Updates

One single incident per month
$25/additional incident (normally $75)
Covers basic troubleshooting of Artisan
Covers basic Hardware and Networking*
Do not include complete design or creation of custom forms, labels, reports, data imports, network router or server configuration, or any on-site services; these are all available separately.We can,however, give you general pointers if you want to do these on your own.
*Networking support is limited to general connectivity and the basic file sharing and drive mappings needed to make Artisan operate.
Show More

Includes Artisan POS Software Updates

Same as Basic Support Plan but includes:
4 incidents per month.
Higher placement in support queues.
Show More