
We made a rather late in the game decision to change benefits after our current provider had a significant increase. We had a tight timetable already - and then COVID hit with a 6-1 deadline and our office working from home. Our broker went above and beyond to make it as simple as possible, always answering our questions which were many. Review collected by and hosted on G2.com.
Customer focus--we implemented at the beginning of COVID and they went above and beyond for us. Review collected by and hosted on G2.com.