--- title: Lumity Benefits Platform Reviews meta_title: 'Lumity Benefits Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 59 reviews by the users' company size, role or industry to find out how Lumity Benefits Platform works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 59 scale: '5' date_modified: '2026-07-12' parent_category: name: HR Services url: https://www.g2.com/categories/hr-services --- # Lumity Benefits Platform Reviews **Vendor:** Lumity **Category:** [Benefits Consulting Providers](https://www.g2.com/categories/benefits-consulting) **Average Rating:** 4.7/5.0 **Total Reviews:** 59 ## About Lumity Benefits Platform Lumity's modern benefits platform combines dedicated service and expertise with powerful data insights and technology to relieve the pain of administering and choosing health plans and benefits for both employers and employees. Benefits Portal connects employers to insurance carriers to create a transparent renewal experience. BenAdmin provides claims data to the HR and Finance teams. Benefits Enrollment helps employees predict healthcare spending and pick the best healthcare plan for their personal needs. ## Lumity Benefits Platform Reviews ### 1. Extremely convenient to have access to my benefits on the go **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Lumity Benefits Platform?** I love being able to have all my benefits access and information on my phone without needing physical cards. **What do you dislike about Lumity Benefits Platform?** The UI can take a little bit of getting used to, but once you do it's easy enough to use. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Lumity makes it easy for us to access our benefits whenever and wherever needed. ### 2. They go above and beyond to help you with your benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** June 08, 2022 **What do you like best about Lumity Benefits Platform?** The team scheduled a 1:1 consultation with me. Also, they extended the open enrollment for me so i could make changes. **What do you dislike about Lumity Benefits Platform?** Maybe have more little boxes/blurbs around the page explaining what everything is since benefits is usually so confusing **Recommendations to others considering Lumity Benefits Platform:** Its great! **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Company wide benefits platform ### 3. Easy platform experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2021 **What do you like best about Lumity Benefits Platform?** I really enjoyed the ease of use and ability to see all plans in pdf **What do you dislike about Lumity Benefits Platform?** I would like to see an app or maybe a clear option to discuss with a person **Recommendations to others considering Lumity Benefits Platform:** Show employees how easy it is **What problems is Lumity Benefits Platform solving and how is that benefiting you?** I found easy to get health coverage. ### 4. Benefits enrollment and support made clear and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Matt S. | Associate General Counsel, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2020 **What do you like best about Lumity Benefits Platform?** Out of several benefits platforms I have used, Lumity is by far the platform most willing to provide support that is prompt, clear, and helpful. Online info sessions leading into open enrollment were great. Benefits packages offered are really outstanding at every tier of coverage. This is something that matters a lot to me so I'm one of the people who goes into the details. And Lumity has overperformed for us. **What do you dislike about Lumity Benefits Platform?** Nothing so far from Lumity. I have some issues with the big insurance companies, but everyone who has ever worked with them does - but for Lumity's piece of it, they make it much less stressful, not more, which is all you can ask of the platform provider. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Healthcare benefits plan selection, employee education, enrollment, troubleshooting. ### 5. Convenient service **Rating:** 5.0/5.0 stars **Reviewed by:** Tim K. | Expert, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2020 **What do you like best about Lumity Benefits Platform?** I had a lot of options to choose from. It was faster navigate through. It normally takes an hour or more to sign up for benefits and I was able to do it in 10 minutes. **What do you dislike about Lumity Benefits Platform?** I had a little user interface issues but nothing I couldn’t figure out myself. Other than that the program worked amazingly. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** I was surprised to find benefits for parking and transit. I was able to make sure of all the Benefits available to me I signed up for. ### 6. Willing to Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Jelisa B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2020 **What do you like best about Lumity Benefits Platform?** I like how that when going through the medical benefits each one explained exactly how everything worked. All questions that I had were answered in the descriptions of each plan. I like how it broke down all the verbiage that was in the plans that way if I wasn't sure about what a word meant I had a great reference point. **What do you dislike about Lumity Benefits Platform?** I disliked how most of the plans looked the same and the difference between them wasn't just made clear in the beginning. I didn't like how we only had one choice on the dental and eye care provider. We had many choices on the medical and I think that there should at least be three choices to choose from on the other two as well. **Recommendations to others considering Lumity Benefits Platform:** It is a very easy app to navigate really straightforward just follow the directions and you will be fine to go through the process of signing up for your benefits. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** I am solving the problem of not having insurance coverage and being able to make sure I am covered. The benefits are that I am being offered great benefits at little to no cost at all. ### 7. Lumity Benefits **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2020 **What do you like best about Lumity Benefits Platform?** Easy of navigation on the Lumity platform. **What do you dislike about Lumity Benefits Platform?** Need a wider selection of Lumity medical plans **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Selection of medical, vision, dental insurance for my family ### 8. Simple and Informative **Rating:** 5.0/5.0 stars **Reviewed by:** Annie Y. | Product Designer, Design, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2019 **What do you like best about Lumity Benefits Platform?** I loved how simple the Lumity website made my enrollment experience. The text was always large and easy to read. The plans were explained in plain English and what mattered most (how much I needed to contribute) was always front and center. I appreciated the "learn more" sections when I was lost. Buttons were large and easy to interact with. **What do you dislike about Lumity Benefits Platform?** I disliked being offered the Dependent FSA when I had no dependents. I was confused as to why I would do that and the FAQ didn't have anything pertaining to my situation. **Recommendations to others considering Lumity Benefits Platform:** I would recommend trying out the Lumity service. It makes enrollment easy and quick. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** I did not understand healthcare in the past and I still wouldn't call myself an expert but I do not dread open enrollment anymore. ### 9. Quick and easy enrollment **Rating:** 5.0/5.0 stars **Reviewed by:** Kristina M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Lumity Benefits Platform?** Very self explanatory, if I had a question, seems Lumity was prepared and my next sentence all was answered **What do you dislike about Lumity Benefits Platform?** I didn’t have the ability to go back in to my dashboard and fix a mistake(birthday)I noticed after submitting my initial enrollment for benefits **Recommendations to others considering Lumity Benefits Platform:** Thank you for allowing me to have AFFORDABLE health insurance/benefits options. Keep up the good work **What problems is Lumity Benefits Platform solving and how is that benefiting you?** The health insurance plans are amazingly affordable along with dental, vision and life insurance, there was options in different price points, that felt flexible and not overwhelming ### 10. Unable to login into Mobile app Once I have Enrolled online web platform **Rating:** 5.0/5.0 stars **Reviewed by:** Gouse Ahamed S. | Lead UX Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2019 **What do you like best about Lumity Benefits Platform?** Easy to Enroll and quick navigation, Only observation is most of the call to action buttons are below the fold where we need to scroll and look for next click, when I am on Selecting the plan and trying to understand "why?" clicked on it and comes to a big page where it took me a little time to figure out where is "X" to close well for the first time I have used browser back button but after that, I have used "X" to close the page/pop up Window But it was a easy and quick to identify what is next step Need to explore more as Enrollment was quick and easy. **What do you dislike about Lumity Benefits Platform?** Login into the Mobile app is not easy not sure do I have to register again or change my password. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** I would like a link or kind of a message service where I get a link to Mobile to download/login, where I can keep in touch know any kinf of updates with my Plans. ### 11. By far the smoothest Open Enrollment I've been through in many years **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew M. | Senior Developer Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2019 **What do you like best about Lumity Benefits Platform?** My company and I will spend over $20,000 next year on medical expenses, the vast majority of which are the premiums for my medical coverage. This is the first time in my life that I felt like someone else was taking this as seriously as I was. There is so much to know, and so much to keep track of, when making these decisions. Lumity seems to have figured out what I will find useful to know, and provides that information only where I'll find it helpful, and in very intuitive ways, too. **What do you dislike about Lumity Benefits Platform?** There really wasn't much to dislike, which may be unprecedented. The one bit of friction that stands out was that I would much rather have determined the total amount of an FSA and then have the pay period deductions calculated (instead of the opposite). **What problems is Lumity Benefits Platform solving and how is that benefiting you?** I've been through several very painful Open Enrollment periods in the last few years, largely due to acquisitions of the company I am a part of, and the parent organization reevaluating their health options as a result. They have been really painful, and not for lack of trying. This is the first time I've used Lumity, and it stands in stark contrast. I've spent almost as much time writing this review as I spent sorting out Open Enrollment this year. The medical world recently recognized the term "financial toxicity" to refer to the detrimental effects that managing the costs and paperwork of healthcare as on a person's health. That's how relevant and important it is to make this process simple to manage. ### 12. Very simple to understand and easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Kathryn S. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2019 **What do you like best about Lumity Benefits Platform?** Having information sections that are easy to find and understand made the process so that I didn't feel frustrated or get upset. **What do you dislike about Lumity Benefits Platform?** I can't find a downside. When I had a question that I didn't feel was answered in the information section, I sent an email and got a response extremely quick. **Recommendations to others considering Lumity Benefits Platform:** Do not every fear asking anyone questions. The support team is very friendly, knowledgeable and very quick to respond. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** I feel confident about knowing I'm paying a good price for the benefits I'm receiving and the ability to choose what best fits myself and my family has been great. ### 13. Easy enrollment **Rating:** 5.0/5.0 stars **Reviewed by:** Vamsi K. | Application Programmer at Bank of America, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2020 **What do you like best about Lumity Benefits Platform?** Nice fluid UI with clear details and help screens. Lots of knowledge base resources to refer if you want any detailed information **What do you dislike about Lumity Benefits Platform?** No downsides as of now. Everything looks better. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Easy to navigate between different benefits and help screens ### 14. Great experience choosing benefits! You can look at it high level1 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2020 **What do you like best about Lumity Benefits Platform?** There were little suggestions each step of the way where I could see what plan might be the best fit for me- and then a downloadable really dense guide where I could read more about the specifics of each plan. I liked being able to read comparisons of three theoretical people covered by each plan. Also, a really neat feature was a yellow box with an auto suggestion of where I could see what plan they suggest. This was by far my favorite feature of the site because it was accurate for each scenario I tried- even scenarios that I'm not really in yet I just wanted to look ahead and see what plan might be a fit for me in that case. I ultimately selected the first one they reviewed. **What do you dislike about Lumity Benefits Platform?** It's still health insurance- you don't know how they come up with the recommendations which can make you nervous. I wish there was a little tax lookup function where you could see how your plan might impact your tax burden, so the biggest downside was not knowing what to do with taxes. **Recommendations to others considering Lumity Benefits Platform:** I had a great expreince as a user! **What problems is Lumity Benefits Platform solving and how is that benefiting you?** The benifit of simplicity while I was completing enrolment- it saved me so much time!!! I realized the benefits associated with each plans- the convenience of seeing a specialist with out a referral vs. the cost of seeing a specialist without a referral- and the reasoning between whether or not health savings might be the right fit for you. ### 15. Signing up through Lumity is super fast and user-friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2020 **What do you like best about Lumity Benefits Platform?** This is the first time I have signed up for benefits in less than half an hour. Lumity makes it very easy to understand what you are choosing and gives you suggestions based on your specific doctor and medical history. The benefits dash is also very easy to navigate. I use the "mom" test for most software - "can my mom understand how to use this right away?" My answer in this case is a resounding yes. **What do you dislike about Lumity Benefits Platform?** Nothing bad to say about my experience with actually signing up through the portal. The only snag I hit was trying to get someone to reopen my enrollment to make an adjustment. That took some back and forth, but we eventually got there and the support team was very friendly and understanding. It was also a nice added touch that the same representative reached out to me via email each time, so that helped. **Recommendations to others considering Lumity Benefits Platform:** I highly suggest implementing Lumity! I have been bounced around to many benefits companies through internal changes at several different software companies over the years, and this is by far the most user-friendly. Signing up is very straightforward and easy to do quickly. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** I set aside 30 min on my work calendar to enroll in insurance. That is how long it usually takes through other portals I have used. I was able to sign up in less than 10 minutes and took back that other 20 minutes to go outside and take a nice walk mid day. In my experience Lumity definitely took the stress out of signing up for insurance. ### 16. Simple, straightforward, and clear. **Rating:** 5.0/5.0 stars **Reviewed by:** Anjelica H. | Order Management Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2019 **What do you like best about Lumity Benefits Platform?** The user interface was very easy to understand, and you are able to quickly see a comparison between all the different plans being offered. **What do you dislike about Lumity Benefits Platform?** Honestly there wasn't much to dislike. As time goes by, I think a list of FAQ for each insurance provider would be awesome. **Recommendations to others considering Lumity Benefits Platform:** If you'd like to have all information in one simple to use platform, definitely try Lumity. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Having everything in one place has been very helpful. My experiences haven't been this straightforward in the past, so I really appreciate that. ### 17. Easy enrollment, easy coverage **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2019 **What do you like best about Lumity Benefits Platform?** Enrollment with Lumity was easy! Their representative called our company and did a great job explaining our options, then I was able to choose my open enrollment options within 15 minutes later that day. Their UX makes it easy to understand what you're choosing, and what you're skipping over. In previous companies I worked for, open enrollment was a stressful time, but this year's experience was simple and stress-free. **What do you dislike about Lumity Benefits Platform?** I can't think of anything that I dislike. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** In addition to getting great health insurance coverage, I really like Lumity's phone app. On their app. I'm able to really easily keep track of my health care cards/benefits and it's always useful when I go to the doctor's. ### 18. Fast and Fully Detailed **Rating:** 5.0/5.0 stars **Reviewed by:** Christine (Chris) S. | IT System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2020 **What do you like best about Lumity Benefits Platform?** The Lumity site had easy ways to compare health plans. The website interface was easy to use. **What do you dislike about Lumity Benefits Platform?** Minor point: the Life Insurance options paid for by my company were pre-selected...so I wasted time trying to select them **What problems is Lumity Benefits Platform solving and how is that benefiting you?** I realized that I can use my commuter benefit with pretax dollars which is a good savings. ### 19. Very helpful and useful tool **Rating:** 4.5/5.0 stars **Reviewed by:** Dylan S. | Business Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2019 **Describe the project or task Lumity Benefits Platform helped with:** Lumity is great for understanding my health care benefits and managing my insurance ID cards. The mobile app is super helpful as well. **What do you like best about Lumity Benefits Platform?** The Benefits Knowledge Base is extremely helpful. So much relevant and useful information all in one location! **What do you dislike about Lumity Benefits Platform?** It is sometimes difficult to understand if I am supposed to contact Lumity or the actual health insurance provider with a specific question. **Recommendations to others considering Lumity Benefits Platform:** Clean, simple, and easy to use for employees. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Having access to Lumity allows me to save time and stress when planning a visit to the doctor. Lumity keeps all of the relevant information in one place and as a result, I don't need to juggle or sign in to numerous different platforms. ### 20. Great response time **Rating:** 4.5/5.0 stars **Reviewed by:** Robyn B. | Travel Nurse, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2020 **What do you like best about Lumity Benefits Platform?** Very easy to complete forms and apply for coverage. Staff is available to help. **What do you dislike about Lumity Benefits Platform?** Filing a claim could have been easier and was a headache **Recommendations to others considering Lumity Benefits Platform:** Good company with a good response time when help is needed **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Easier to navigate than Some other benefits websites ### 21. Lumity is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Dylan R. | Lead Expert, Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2019 **What do you like best about Lumity Benefits Platform?** I love how easy it is to navigate the Lumity portal on a mobile device. The information you need to know is laid out in a way that is easy to find, understand, and compare. Lumity makes enrolling in benefits easier than ever! **What do you dislike about Lumity Benefits Platform?** Honestly, so far I have nothing to dislike about Lumity! This is my second year getting benefits through Lumity. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** It has made it super easy and accessible and the benefits of being able to ask questions and get answers is priceless! ### 22. Easiest enrollment I've ever experienced **Rating:** 5.0/5.0 stars **Reviewed by:** Tasha H. | Brand Content Writer, Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2019 **What do you like best about Lumity Benefits Platform?** This was as easy as it gets. All the information right there, explained clearly. If I wasn't sure about something, I just clicked on a link and it took me to a new page explaining that feature, ie I didn't have to search out the info myself. **What do you dislike about Lumity Benefits Platform?** I honestly didn't see any downside. As someone who's dealt with either finding my own plans, or picking a plan through the ACA, I'm familiar with how confusing and difficult even a seemingly simple process can be. This really was that easy. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** I just joined a company and am signing up for health insurance - have benefited already from how easy the process was. ### 23. Easy to use and great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Katherine B. | Finish Packing Lead Processor, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2019 **What do you like best about Lumity Benefits Platform?** I had a a ton of questions but most of them were easily answered on the site and the rest were quickly addressed when I called. It was nice to get a live, easy to speak to person very quickly when I called. I even had a small error based on the information my company gave to Lumity and I received an updated virtual card in my email within 30 minutes and a new card with the correct info in a week. Super helpful. **What do you dislike about Lumity Benefits Platform?** Honestly, I haven't had any trouble with the process. So far no complaints. Keep up the good work. **Recommendations to others considering Lumity Benefits Platform:** If you have a bunch of people to try to explain your benefits options to, try Lumity. I have found them to be the most useful service. They answered all my questions and even walked me through a portion of the online enrollment when I got stuck. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Ease of enrollment, super quick responses, options are clearly put forth, reprinting of cards was super easy ### 24. It was very simple and easy to choose my benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Steven S. | Mobile Expert, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2019 **What do you like best about Lumity Benefits Platform?** I loved the array of benefits lumity offers and how easy it was to choose which benefits best fit me. **What do you dislike about Lumity Benefits Platform?** I can’t think of anything negative to say about Lumity **Recommendations to others considering Lumity Benefits Platform:** I would definitely use Lumity, it’s very simple and takes the headache out of choosing benefits **What problems is Lumity Benefits Platform solving and how is that benefiting you?** I have healthcare and I was able to get a few deductions on my taxes for the following year ### 25. Ease signing up for benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2019 **What do you like best about Lumity Benefits Platform?** I highly enjoyed the ease of the options presented to me. Based on my medical history, the doctor who I see regularly was an option fo me to choose. I did not have to look her information up in the system; it simply popped up. This is truly the easiest benefits package I have ever used. I highly recommend using Lumity for your benefits package. **What do you dislike about Lumity Benefits Platform?** I did not experience any downside to using Lumity **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Which medical package can be daunting but Lumity recommended a package based on my medical history. Once reviewing that was the best option for me, I chose the one they recommended. The benefits I did not recognize that was available was the commuter benefits; that is a wonderful option for those who have a long commute. ### 26. Lumity is a delight to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2019 **What do you like best about Lumity Benefits Platform?** * The options are clearly presented. * The right amount of information density per page. **What do you dislike about Lumity Benefits Platform?** * The HSA paycheck amount validation for my plan doesn't allow maxing out early in the year. **Recommendations to others considering Lumity Benefits Platform:** It's fantastic! **What problems is Lumity Benefits Platform solving and how is that benefiting you?** It's much easier to research, select, and understand benefit options than previous providers. ### 27. Simple and sophisticated tool for all things benefits. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2019 **Describe the project or task Lumity Benefits Platform helped with:** I recently purchased aligners with Smile Direct Club and Lumity helped facilitate the process to ensure I had all the necessary paperwork for dental insurance. **What do you like best about Lumity Benefits Platform?** Often times, benefits that include complex insurance forms can be rather daunting, but Lumity has made things simple and and effortless. **What do you dislike about Lumity Benefits Platform?** There have been times where I'm trying to communicate with an insurance provider, but the site makes it unclear if I am supposed to contact Lumity or Blue Shield, Cigna, etc. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** A consolidated platform for all things benefits. When it comes to benefits, which can be a pain-point for both employees and employers, having a an easy to use tool is a game changer. ### 28. Easy to use and helpful customer service reps! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Lumity Benefits Platform?** Step by step dashboard and when I called in I was able to speak to someone right away - they even offered to compare the plan I am on now (under my husband's plan) to determine which plan is better and how they differ. Insurance is hard to understand so this was a great help! **What do you dislike about Lumity Benefits Platform?** there was nothing i disliked - the only thing i would recommend is a text box option if you don't understand the benefit explaining what is and why its beneficial (example FSA) **Recommendations to others considering Lumity Benefits Platform:** text box on certain benefits explaining what they are and why they are beneficial **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Quick and easy to follow. Saved be a lot of time and confusion. And customer service reps were beyond helpful. This has been the best experience in picking benefits I've had so far in my career. ### 29. easy, user friendly, convenient **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2019 **Describe the project or task Lumity Benefits Platform helped with:** I loved being able to print and refer to my ID cards **What do you like best about Lumity Benefits Platform?** Being able to print the cards was so nice. Selecting a plan and seeing your full plan is nice too. I also just like how simple and pretty the dashboard and interface is! Also being able to update my HSA contribution is amazing! **What do you dislike about Lumity Benefits Platform?** Honestly there is nothing I dont like. I do have a super bill I need to submit but think thats through the insurance? Confused on that. **Recommendations to others considering Lumity Benefits Platform:** Do it! Great platform **What problems is Lumity Benefits Platform solving and how is that benefiting you?** I love the HSA and also seeing the flexibility for changing benefits in the future. ### 30. Lumity benefits **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2019 **Describe the project or task Lumity Benefits Platform helped with:** The company that I work for currently uses Lumity as the platform to inform employees about our benefits. **What do you like best about Lumity Benefits Platform?** I like that I can access information at anytime without having to reach out to anyone. It's a very useful platform. **What do you dislike about Lumity Benefits Platform?** I don't dislike anything. It would be nice if we were to combine bamboo and lumity and only need to log into one platform to look at benefits and request/see time off. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** I have a one stop shop to find all insurance information. That is really great. At my last company, employees would need to reach out to our HR manager. ### 31. Helpfulness **Rating:** 5.0/5.0 stars **Reviewed by:** Christina C. | Flexpert , Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2019 **What do you like best about Lumity Benefits Platform?** Benefit packages and pricing per packages **What do you dislike about Lumity Benefits Platform?** Descriptions could simpler Can you enroll in cobra etc **Recommendations to others considering Lumity Benefits Platform:** Good benefits company most ease but could have more description and be more simplistic **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Work related ### 32. Looking to simplify my insurance life **Rating:** 4.5/5.0 stars **Reviewed by:** Alexandra B. | Asst Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2019 **What do you like best about Lumity Benefits Platform?** I love that mostly everything (Health, Vision, Dental) is easily accessible from the website. **What do you dislike about Lumity Benefits Platform?** I wish my HSA balance was on the main page, instead of navigating elsewhere **Recommendations to others considering Lumity Benefits Platform:** Integrate the HSA balance in the home screen. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** It was easy for me to add my new spouse to Lumity. However, there is a second step to actually enroll my spouse, and it wasn't clear to me that adding a life event was not enrolling him. ### 33. Excellent Benefits Administration - Lumity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2019 **What do you like best about Lumity Benefits Platform?** Lumity provides seamless benefits administration and enrollment services through efficient and transparent processes. **What do you dislike about Lumity Benefits Platform?** I truly cannot think of any downside to Lumity and what I have experienced. **Recommendations to others considering Lumity Benefits Platform:** This is a top-rate, first-class service provider! **What problems is Lumity Benefits Platform solving and how is that benefiting you?** I am able to focus on doing my job without countless hours of research. ### 34. Easy, pain-free enrollment **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2019 **What do you like best about Lumity Benefits Platform?** As an employee, Lumity made it very easy to get an understanding of my offered healthcare plans and is seamless to get set up. I also really liked the frequent email reminders to do my enrollment. **What do you dislike about Lumity Benefits Platform?** As a user, the only downside in my opinion was not being able to save along the way. Sometimes I needed to think through the offering but had already made some selections. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** It's great to have integrations built in with our HRIS so it's easy to set up employees on Day 1 automatically without fuss. ### 35. Great Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2019 **Describe the project or task Lumity Benefits Platform helped with:** It gave me a discount on a hotel! Also really easy to find ID cards and simple layout **What do you like best about Lumity Benefits Platform?** I like being able to see the offers that Luminty can offer me on the home page andhow simpleit is to find everything. **What do you dislike about Lumity Benefits Platform?** I wish there were a link for more information on a specific benefit. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** The email offers are sometimes it's just the same thing every other week so it discourages me to be on there regularly ### 36. Easy insurance enrollment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2019 **What do you like best about Lumity Benefits Platform?** The website gave me all the information I needed to make an educated decision for my healthcare. It was easy to navigate and very clear. **What do you dislike about Lumity Benefits Platform?** It was all great. I enjoyed the ease of use **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Easy enrollment ### 37. Really easy to use UI. Prompt feedback. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2019 **Describe the project or task Lumity Benefits Platform helped with:** I didn't hire them, but I use them. They manage all our insurance platforms. **What do you like best about Lumity Benefits Platform?** UI and Feedback. Using their site and getting help is always easy. **What do you dislike about Lumity Benefits Platform?** Not much to dislike. Sometimes their feedback loops are a bit long. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Easy for a company to use. ### 38. Easy to navigate and find required information. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** September 06, 2019 **Describe the project or task Lumity Benefits Platform helped with:** Filing reimbursement claims, checking balances on various benefit accounts. **What do you like best about Lumity Benefits Platform?** Ease of navigation to various sections. Switching between various sections.. **What do you dislike about Lumity Benefits Platform?** Limited "Resources" section. User's inability to change profile information like address and contact information. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Just keeping track of my benefits. ### 39. Simple and Quick **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2019 **What do you like best about Lumity Benefits Platform?** The user interface was simple to navigate and understand. **What do you dislike about Lumity Benefits Platform?** There wasn't anything I could dislike. Some plans were a little expensive. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** None. ### 40. Our employees have never been happier with the benefits! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2019 **What do you like best about Lumity Benefits Platform?** Lumity somehow negotiated the best benefit rates we've ever had in all our 4 years of doing business. The employee portal is extremely user friendly and our people are raving about their experience using the new platform. **What do you dislike about Lumity Benefits Platform?** We had Plan Source before Lumity and although Plan Source's system and design were outdated, at least it gave us the info we needed - reports, graphs, employee enrollments, etc. We are constantly contacting our representatives at Lumity because we don't have access to the info ourselves. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Our employees are happier than ever with the benefits. ### 41. Easy to use! **Rating:** 4.5/5.0 stars **Reviewed by:** Kim K. | People Operations Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Lumity Benefits Platform?** The Lumity system was easy to use and easy to navigate. What made it easier was the recommended option based on what level of healthcare I've used over the past year. It was so quick and easy to make my benefits elections this year! **What do you dislike about Lumity Benefits Platform?** There were no significant issues with the system **What problems is Lumity Benefits Platform solving and how is that benefiting you?** The easiest thing has been Lumity's suggestions for me using the data from what I used last year. This saved time and effort for me and gave me time back in my day. ### 42. Clear and simple **Rating:** 5.0/5.0 stars **Reviewed by:** Javier C. | Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2019 **What do you like best about Lumity Benefits Platform?** The information during enrollment is very easy to take in. Each benefit option was explained throughly, and made selecting an option simple. The process also gives a final view of all selections prior to submitting which is very helpful. Overall the whole experience is great. **What do you dislike about Lumity Benefits Platform?** There was really nothing during enrollment that I disliked. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** I took advantage of all benefits offered. Health, dental, vision & life insurance. ### 43. Details About Plan at First Glance **Rating:** 5.0/5.0 stars **Reviewed by:** Camilla A. | Project Manager, Computer & Network Security, Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2019 **What do you like best about Lumity Benefits Platform?** I like the fact that I was able to view each plan and know what the cost of each before selecting a plan. **What do you dislike about Lumity Benefits Platform?** There was nothing I disliked. I thought it was an easy process and very easy to make a decision without flipping back and forth from page to page. **Recommendations to others considering Lumity Benefits Platform:** I would recommend this product to anyone seeking a product that is easy to use and has details available about plan selections without loading other pages. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** I cannot elaborate on this particular question since I am an employee enrolling in a benefits plan. ### 44. Excellent app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2019 **What do you like best about Lumity Benefits Platform?** The best part is I can get live data every-time I login to the app. No stale data, it is updated with latest information. **What do you dislike about Lumity Benefits Platform?** I wish they also had the commuter benefit within the app and I do not have to go to another app e.g. for seeing my commuter benefit and FSA spent amounts. **Recommendations to others considering Lumity Benefits Platform:** Must have **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Easy access and good UI. Very modern way to tackle an extremely important agenda of Open Enrollment and then year round availability of how I am enrolled, what benefits I have, FSA, HSA, Commuter benefit etc. ### 45. Benefits made easy **Rating:** 4.0/5.0 stars **Reviewed by:** Kalyan T. | Data Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2018 **What do you like best about Lumity Benefits Platform?** The feature to pull prescription history and recommend us a health plan was awesome. I always had to spend quite some time in deciding which plan to choose and not sure if I would over spend or under spend and its hard to know what is the right plan. **What do you dislike about Lumity Benefits Platform?** None at this time. May be add BioMetrics screening or Gym Reimbursement as future enhancements. **Recommendations to others considering Lumity Benefits Platform:** BioMetric health screening benefits and Gym Reimbursement facilities would be good to have. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Healthcare spending, Dependent care spending and Life Insurance. ### 46. Super Easy Enrollment Process **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer C. | Director of Customer Marketing , Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2018 **What do you like best about Lumity Benefits Platform?** Lumity made the process super easy to enroll. Had all the information needed and even let me enter my doctors to see if they were in network. Had all the information of what was covered, costs, options, and more. Easiest and most informative enrollment I've had at any company. **What do you dislike about Lumity Benefits Platform?** Nothing to dislike. It was a great experience. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Enrollment for benefits ### 47. Very straight forward enrollment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2018 **What do you like best about Lumity Benefits Platform?** Lumity made it very clear how each plan would benefit me and my family, as well as showing the costs in a very clear manner. The process has help dialog along the way for information that helps you decide what is best for you and your family. This is the easiest enrollment I've ever used. **What do you dislike about Lumity Benefits Platform?** Honestly, it would be hard for me to find something to dislike regarding Lumity. This is the second time I've used the site in the last 4 months, and every time its gotten easier and more comprehensive. I can't imagine anything on the Lumity process that I could improve. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Health and life insurance. ### 48. Great Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan B. | Sr. Director, Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2018 **What do you like best about Lumity Benefits Platform?** The experience was very easy to work through. Options were clear with explanation video's. Very helpful and only took a few minutes. **What do you dislike about Lumity Benefits Platform?** Would like to have options for supplementary life and AD&D insurance. **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Makes it easy to give myself and my family health, vision and dental insurance. ### 49. Easy on boarding **Rating:** 5.0/5.0 stars **Reviewed by:** Don K. | VP of Account Management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2018 **What do you like best about Lumity Benefits Platform?** Lumity plans were more affordable and had greater coverage than other options. **What do you dislike about Lumity Benefits Platform?** I did not dislike anything about the service. **Recommendations to others considering Lumity Benefits Platform:** great and easy to use **What problems is Lumity Benefits Platform solving and how is that benefiting you?** saved money for employees and provided better benefits ### 50. Very Easy and well in alignment to the various policies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2019 **What do you like best about Lumity Benefits Platform?** I liked the User Interface and the prompt and precise response from Lumity Customer Support team. **What do you dislike about Lumity Benefits Platform?** I have used this for less than one year and I do not think if I dislike any aspect of the service being provided by Lumity, **What problems is Lumity Benefits Platform solving and how is that benefiting you?** Health Insurance Documentation and Interface ## Lumity Benefits Platform Discussions - [Who is Lumity?](https://www.g2.com/discussions/who-is-lumity) - [Is Lumity a PEO?](https://www.g2.com/discussions/is-lumity-a-peo) - [What does Lumity do?](https://www.g2.com/discussions/what-does-lumity-do) - [View Lumity Benefits Platform pricing details and edition comparison](https://www.g2.com/products/lumity-benefits-platform/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-18+10%3A20%3A56+-0500&secure%5Bsession_id%5D=87442e5f-54b4-4b1f-b6a7-1fb627719cf8&secure%5Btoken%5D=01be99b5b02a7f2164b9e276cca1f8ece5822fd996bdffbd9083ac2a26b35f14&format=llm_user) ## Lumity Benefits Platform Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Lumity Benefits Platform Alternatives - [Insperity](https://www.g2.com/products/insperity/reviews) - 4.2/5.0 (161 reviews) - [Nava Benefits](https://www.g2.com/products/nava-benefits/reviews) - 4.8/5.0 (67 reviews) - [G&A Partners Services](https://www.g2.com/products/g-a-partners-services/reviews) - 4.7/5.0 (63 reviews)