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Amilia SmartRec

](/products/amilia-amilia-smartrec/reviews)

(18)4.3/5

Amilia SmartRec is a registration and membership management software platform that helps community-based organizations unify membership, programs, payments, and real-time reporting in a single system. Built for YMCAs, JCCs, parks and recreation departments, community centers, camps, swim schools, arts centers, sports facilities, and afterschool programs, SmartRec is designed to give leadership full visibility while empowering staff and members to do more with less friction. Where many platforms require staff intervention for routine tasks, SmartRec puts members in control. With 80% of transactions completed self-serve, 70% of sign-ups happening on mobile, and 52% of registrations occurring outside business hours, members can discover programs, register, pay, and manage their accounts on any device — without a phone call or a front desk. The online registration and payment software is built for how families behave today, with a smooth, eCommerce-style checkout, integrated forms at registration, and self-managed payment updates that reduce failed billing before staff even notice. Recurring billing management is flexible by design. Organizations can offer installment plans, automated renewals, and a variety of payment methods. Finance teams get real-time payout reporting, built-in bank reconciliation, and accounting workflows that support accurate revenue recognition without manual exports or paid service engagements. Transparent pricing. No surprise add-ons, and no long-term lock-in. Support is included across all plans via live chat, phone, and email, with a dedicated customer success manager and a full library of self-guided learning tools through Amilia University. Key capabilities include: -Membership CRM with complete member profiles, lifecycle tracking, churn signals, and retention tools -Online registration and payment software with self-serve, mobile-first checkout and integrated forms -Recurring billing management with installment plans, automated renewals, and payment recovery -Facility management and online booking for spaces, rentals, and capacity scheduling -Real-time reporting and analytics with 40+ pre-built reports and configurable dashboards -Multi-location management with centralized control across unlimited sites -Access control, attendance tracking, staff scheduling, and fundraising tools -Open API with no usage fees, connecting to communications, accounting, and engagement tools Amilia SmartRec is trusted by 1,500+ organizations across 8,200+ locations in North America, processing over $1B in transactions annually — giving teams the clarity, flexibility, and member-first experience their communities expect.

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### 72.0

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