Ameyo by Exotel Cloud Contact Center Pricing Overview

Ameyo by Exotel Cloud Contact Center Pricing Key Insights

Last updated on Jul 28, 2026

Information about Ameyo by Exotel Cloud Contact Center pricing, plan availability, and costs is not listed on G2 by the vendor. Buyers typically need to engage directly with the vendor to understand pricing options. Final cost negotiations to purchase Ameyo by Exotel Cloud Contact Center must be conducted with the seller.

Rated 4.3 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Small-Business

$$$$

27% more expensive

than the avg. Contact Center product

Read Small-Business Reviews

Mid-Market

$$$$

6% more expensive

than the avg. Contact Center product

Read Mid-Market Reviews

Enterprise

$$$$

22% less expensive

than the avg. Contact Center product

Read Enterprise Reviews

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

18 months

Average Discount

12%

Perceived Cost

$$$$$

Top-Rated Alternatives

View All Alternatives

Ameyo by Exotel Cloud Contact Center Alternatives Pricing

The following is a quick overview of editions offered by other Contact Center Software

Product	Price	Features
Talkdesk Digital Essentials	$85.00Per User Per Month	Digital Engagement, email,chat, SMS, social channels, dashboards, reports, APIs and more. Key features include: -CXA -Digital Engagement (Email, Chat, SMS, Social Messaging) -Studio & Routing -Connections -API Access -Real-time Dashboards (Live) -Guardian
NICE CXone CXone Omnichannel Suite	Starting at $110.001 Agent Per Month	Includes both Digital and Voice Agent plus Omnichannel blended routing for digital and voice Universal queue with concurrent interaction handling Voice and digital capture, storage, search and playback Dedicated agent and supervisor workspace Voice and digital prebuilt data visualization dashboards and reports
Freshdesk Freshdesk Growth	$19.00Per User Per Month	Ticketing, customer portal, reports and more. Ideal for small businesses that want to offer service on email. Help Desk and Ticketing OOB analytics and standard reports Self-service knowledge base Security, routing, SLA

Various alternatives pricing & plans

Pricing information for the above various Ameyo by Exotel Cloud Contact Center alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Ameyo by Exotel Cloud... Pricing Reviews

(1)

Ghanisht k.

Players relations Operations Manager

Gambling & Casinos

Mid-Market (51-1000 emp.)

4/10/2026

"Great Call Connectivity and Advisor Dashboard, but Costly Customization"

3.5/5

What do you like best about Ameyo by Exotel Cloud Contact Center?

I like the call connectivity and the agent dashboard for advisors. Both make it easier to stay connected on calls and manage day-to-day work from one place. Review collected by and hosted on G2.com.

What do you dislike about Ameyo by Exotel Cloud Contact Center?

For any customization, you are dependent on Amyo by Exotel. There is very little plug-and-play, so you end up paying them a one-time effort fee, which is costly. Review collected by and hosted on G2.com.

What problems is Ameyo by Exotel Cloud Contact Center solving and how is that benefiting you?

We’ve created a multi-level IVR on the number itself, which is now resolving customer queries directly through the IVR. Since we have a user-based licence with an unlimited plan, there’s no extra cost for IVR resolution. With this setup, I’ve been able to reduce calls by around 15%, and I’m continuing to work on improving it further. Review collected by and hosted on G2.com.