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# Amazon Polly vs Azure Text to Speech API Comparison - What are their main differences?

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PollyAzure Text to Speech API[+ Add Product](#)

Reviews

**Amazon Polly** [

4.4/5(80)

](https://www.g2.com/products/amazon-polly/reviews#reviews)

**Azure Text to Speech API** [

4.2/5(94)

](https://www.g2.com/products/azure-text-to-speech-api/reviews#reviews)

Pricing

**Amazon Polly**
No pricing available

**Azure Text to Speech API**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Amazon Polly**
3 monthsFaster

Based on 11 responses

**Azure Text to Speech API**
5 months

Based on 22 responses

Return on Investment

**Amazon Polly**
15 months

Based on 11 responses

**Azure Text to Speech API**
14 months1 month sooner

Based on 20 responses

Perceived Cost

**Amazon Polly**
$$$$$

**Azure Text to Speech API**
$$$$$

Average Discount

**Amazon Polly**
8%

**Azure Text to Speech API**
12%4% more

Pros & Cons

**Amazon Polly**
[
Quality (2)
](https://www.g2.com/products/amazon-polly/reviews?filters%5Bsentiment_snippet%5D=2269853&qs=pros-and-cons#reviews)[
Voice Realism (2)
](https://www.g2.com/products/amazon-polly/reviews?filters%5Bsentiment_snippet%5D=2269933&qs=pros-and-cons#reviews)[
Expensive (2)
](https://www.g2.com/products/amazon-polly/reviews?filters%5Bsentiment_snippet%5D=2269953&qs=pros-and-cons#reviews)[
Cost Concerns (1)
](https://www.g2.com/products/amazon-polly/reviews?filters%5Bsentiment_snippet%5D=2269991&qs=pros-and-cons#reviews)

**Azure Text to Speech API**
[
Ease of Use (2)
](https://www.g2.com/products/azure-text-to-speech-api/reviews?filters%5Bsentiment_snippet%5D=2295043&qs=pros-and-cons#reviews)[
Natural Voices (2)
](https://www.g2.com/products/azure-text-to-speech-api/reviews?filters%5Bsentiment_snippet%5D=2295058&qs=pros-and-cons#reviews)[
Expensive (2)
](https://www.g2.com/products/azure-text-to-speech-api/reviews?filters%5Bsentiment_snippet%5D=2295051&qs=pros-and-cons#reviews)[
Limited Emotions (1)
](https://www.g2.com/products/azure-text-to-speech-api/reviews?filters%5Bsentiment_snippet%5D=2468300&qs=pros-and-cons#reviews)

Integrations

**Amazon Polly**
Not enough data

**Azure Text to Speech API**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/aws-glue.jpg "Product Avatar Image")

AWS Glue

](https://www.g2.com/products/aws-glue/reviews)[
View all
](https://www.g2.com/products/azure-text-to-speech-api/integrations)

Screenshots

**Amazon Polly**
 ![Amazon Polly screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/92029/product-page-diagram-Amazon-Polly-Content-Creation.6d4a1496e5698966714a3999c8d88387d7c4dd89.png)

**Azure Text to Speech API**
No screenshot available

Ratings

Meets Requirements

**Amazon Polly**

8.8

8.867

**Azure Text to Speech API**

8.2

8.277

Ease of Use

**Amazon Polly**

9.2

9.268

**Azure Text to Speech API**

8.7

8.777

Ease of Setup

**Amazon Polly**

9.0

9.030

**Azure Text to Speech API**

7.7

7.751

Ease of Admin

**Amazon Polly**

8.8

8.821

**Azure Text to Speech API**

7.6

7.646

Quality of Support

**Amazon Polly**

8.7

8.762

**Azure Text to Speech API**

7.9

7.971

Has the product been a good partner in doing business?

**Amazon Polly**

8.9

8.921

**Azure Text to Speech API**

7.8

7.844

Product Direction (% positive)

**Amazon Polly**

8.9

8.966

**Azure Text to Speech API**

8.8

8.875

Features

Text to Speech[Hide 53 FeaturesShow 53 Features](javascript:void(0);)

8.5

47

8.8

37

Integration

Application Integration

8.3

42

8.9(won by 0.6)

35

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Real-Time Streaming

8.3

39

8.9(won by 0.6)

34

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Integration

8.7(won by default)

5

Not enough data

Integration

Not enough data

Not enough data

Speech Output

Volume

8.9

39

9.1(won by 0.2)

34

Pitch

8.6

39

8.8(won by 0.2)

32

Speed

8.7

38

8.9(won by 0.2)

33

Pronunciation

8.5

41

8.9(won by 0.4)

35

Accent

8.3

40

8.8(won by 0.5)

33

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Emotion

7.7

39

8.3(won by 0.6)

34

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Speaking Styles

8.0

39

8.7(won by 0.7)

35

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Speech Output

Not enough data

Not enough data

Speech Output

Not enough data

Not enough data

Speech Output

Not enough data

Not enough data

Speech Output

Not enough data

Not enough data

Speech Output

Not enough data

Not enough data

Speech Output

Not enough data

Not enough data

Speech Output

Not enough data

Not enough data

Audio Format

Natural Sounding Voices

8.2

43

8.6(won by 0.4)

35

Audio Format Flexibility

8.1

39

8.6(won by 0.5)

34

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Audio Optimization

8.5

38

8.8(won by 0.3)

32

Audio Format

Not enough data

Not enough data

Custom Voices

Not enough data

Not enough data

Multi-Voice

Not enough data

Not enough data

Generative AI

AI Text-to-Speech

9.1(tied score)

38

9.1(tied score)

30

Gen AI 

10.0(won by default)

6

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

For Online Learning

Not enough data

Not enough data

Grammar Check

Not enough data

Not enough data

Audio Editor

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

WCAG Compliance

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Publishing/Sharing

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Content Creation

Not enough data

Not enough data

Data Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Phonetic Variation Detection

Not enough data

Not enough data

Voice Generator

Not enough data

Not enough data

SSML Support

Not enough data

Not enough data

Transcripts/Chat History

Not enough data

Not enough data

For Marketers

Not enough data

Not enough data

Speech-to-Text Analysis

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Machine Translation

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

API

Not enough data

Not enough data

Show 4 feature categories with incomplete data

Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Generative AI[Hide 22 FeaturesShow 22 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Code Generation

Not enough data

Not enough data

Text to Image

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Virtual Characters and Avatars

Not enough data

Not enough data

Content Generation

Not enough data

Not enough data

Personalization and Recommendation

Not enough data

Not enough data

Conditional Generation

Not enough data

Not enough data

Transformer Model

Not enough data

Not enough data

Automated Image & Video Editing

Not enough data

Not enough data

Interactive and Co-Creative Systems

Not enough data

Not enough data

Text Summarization

Not enough data

Not enough data

Data Augmentation

Not enough data

Not enough data

Variation Autoencoder Models

Not enough data

Not enough data

Adversarial Training

Not enough data

Not enough data

Transfer Learning and Fine-tuning

Not enough data

Not enough data

Simulation and Scenario Generation

Not enough data

Not enough data

Creative Design

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Prompt Engineering

Not enough data

Not enough data

Foundation Model

Not enough data

Not enough data

Synthetic Media[Hide 22 FeaturesShow 22 Features](javascript:void(0);)

Not enough data

Not enough data

Audio

Accents

Not enough data

Not enough data

Voice Cloning

Not enough data

Not enough data

Range of Tones

Not enough data

Not enough data

Languages

Not enough data

Not enough data

Video

Closed Captions

Not enough data

Not enough data

Avatar Quality

Not enough data

Not enough data

Custom Avatars

Not enough data

Not enough data

Video Editing Capabilities

Not enough data

Not enough data

Image

Text to Image

Not enough data

Not enough data

Realism

Not enough data

Not enough data

Text

Text Optimization

Not enough data

Not enough data

Range of Sentiments

Not enough data

Not enough data

Platform

Collaboration

Not enough data

Not enough data

Speed of Generation

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

AI Text-to-Image

Not enough data

Not enough data

AI Text-to-Speech

Not enough data

Not enough data

AI Image-to-Text

Not enough data

Not enough data

AI Text-to-Video

Not enough data

Not enough data

AI Text-to-3D

Not enough data

Not enough data

AI Text-to-Music

Not enough data

Not enough data

Genesys AppFoundry Marketplace[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Genesys AppFoundry Marketplace

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Amazon Polly](https://images.g2crowd.com/uploads/product/hd_favicon/1528476499/amazon-polly.svg "Amazon Polly")](https://www.g2.com/products/amazon-polly/reviews)

Amazon Polly

Small-Business(50 or fewer emp.)

48.8%

Mid-Market(51-1000 emp.)

31.3%

Enterprise(\> 1000 emp.)

20.0%

[![Azure Text to Speech API](https://images.g2crowd.com/uploads/product/hd_favicon/1549901958/azure-text-to-speech-api.jpg "Azure Text to Speech API")](https://www.g2.com/products/azure-text-to-speech-api/reviews)

Azure Text to Speech API

Small-Business(50 or fewer emp.)

49.5%

Mid-Market(51-1000 emp.)

25.8%

Enterprise(\> 1000 emp.)

24.7%

Small-Business

(50 or fewer emp.)

48.8%

49.5%

Mid-Market

(51-1000 emp.)

31.3%

25.8%

Enterprise

(\> 1000 emp.)

20.0%

24.7%

Reviewers' Industry

[![Amazon Polly](https://images.g2crowd.com/uploads/product/hd_favicon/1528476499/amazon-polly.svg "Amazon Polly")](https://www.g2.com/products/amazon-polly/reviews)
Amazon Polly

Information Technology and Services

21.3%

Computer Software

8.8%

Accounting

5.0%

Telecommunications

5.0%

Hospital & Health Care

5.0%

Other

55.0%

[![Azure Text to Speech API](https://images.g2crowd.com/uploads/product/hd_favicon/1549901958/azure-text-to-speech-api.jpg "Azure Text to Speech API")](https://www.g2.com/products/azure-text-to-speech-api/reviews)
Azure Text to Speech API

Information Technology and Services

22.6%

Computer Software

19.4%

Hospital & Health Care

5.4%

Education Management

4.3%

Consulting

2.2%

Other

46.2%

FAQs

## Polly vs Azure Text to Speech API FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Polly vs Azure Text to Speech API?

Polly stands out for higher reviewer satisfaction on setup and support, while Azure Text to Speech API is noted for advanced SSML flexibility and batch processing.

| [Polly](https://www.g2.com/products/amazon-polly/reviews) | [Azure Text to Speech API](https://www.g2.com/products/azure-text-to-speech-api/reviews) |
| --- | --- |
| G2 Rating (reviews): 4.4/5 (80 reviews) | G2 Rating (reviews): 4.2/5 (94 reviews) |
| Largest Segment: Small-Business | Largest Segment: Small-Business |
| Ease of Setup score: 9.0 | Ease of Setup score: 7.7 |
| Quality of Support score: 8.7 | Quality of Support score: 7.9 |
| Top Reviewer-Cited Strength: Natural-sounding neural voices and AWS integration | Top Reviewer-Cited Strength: Advanced SSML control and batch synthesis for large-scale audio |

### How do the pricing models of Polly and Azure Text to Speech API compare?

Polly is rated higher for value, with a stronger Price/Cost satisfaction score than Azure Text to Speech API.

- **Polly:** In recent reviews, many cite affordable pricing and a free tier for new users, but note costs can escalate at scale.
- **Azure Text to Speech API:** Reviewers describe the service as affordable for small projects but mention that costs rise quickly with higher usage and advanced features.
- **Switching reasons:** Reviewers mention switching to Polly for its cost efficiency and to Azure Text to Speech API for advanced SSML and batch processing capabilities.

### What are the best alternatives to Polly and Azure Text to Speech API?

The top 3 alternatives to Polly and Azure Text to Speech API are Murf.ai, Google Cloud Text-to-Speech, and — (no third alternative supported in the data).

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Polly](https://www.g2.com/products/amazon-polly/reviews) | 4.4/5 (80 reviews) | Small-Business | Affordable for moderate use, costs rise at scale | Natural-sounding neural voices and AWS integration |
| [Azure Text to Speech API](https://www.g2.com/products/azure-text-to-speech-api/reviews) | 4.2/5 (94 reviews) | Small-Business | Affordable for small projects, higher cost at scale | Advanced SSML control and batch synthesis |
| [Murf.ai](https://www.g2.com/products/murf-ai/reviews) | 4.7/5 (1414 reviews) | Small-Business | — | High-quality, human-like voice generation |
| [Google Cloud Text-to-Speech](https://www.g2.com/products/google-cloud-text-to-speech/reviews) | 4.4/5 (233 reviews) | Small-Business | — | Wide language support and flexible API |

### Which Text to Speech features should I prioritize when comparing Polly and Azure Text to Speech API?

Buyers should prioritize voice quality, customization options, language support, ease of integration, and pricing satisfaction when comparing Polly and Azure Text to Speech API.

- **Voice Quality:** Polly (Quality all-time mentions: 2, Voice Realism: 2); Azure Text to Speech API (Quality: 2, Natural Voices: 2)
- **Customization Options:** Polly (Limited Customization all-time mentions: 1); Azure Text to Speech API (Advanced SSML and emotional style control cited in recent reviews)
- **Language Support:** Polly (Multilingual Support all-time mentions: 1); Azure Text to Speech API (Multilingual Support: 1, Language Support: 1)
- **Ease of Integration:** Polly (API Integration all-time mentions: 1, Easy Integrations: 1); Azure Text to Speech API (Easy Integrations: 1)
- **Pricing Satisfaction:** Polly (Affordable: 1, Expensive: 2, Cost Concerns: 1); Azure Text to Speech API (Affordable: 1, Expensive: 2, Pricing Issues: 1)

### What are the pros and cons of Polly vs Azure Text to Speech API?

Polly's headline strength is natural-sounding neural voices with AWS integration, while Azure Text to Speech API excels in advanced SSML control and batch synthesis.

- **Polly strengths:** Natural-sounding neural voices (Voice Realism all-time mentions: 2), easy AWS integration (API Integration: 1), multilingual support (1), and high ease of use (Ease of Use: 1).
- **Polly trade-offs:** Expensive at scale (Expensive: 2, Cost Concerns: 1), limited customization (1), and some technical/documentation issues (Poor Documentation: 1, Error Handling: 1).
- **Azure Text to Speech API strengths:** Advanced SSML and emotional style control, batch processing, natural voices (Natural Voices: 2), multilingual support (1), and easy integration (Easy Integrations: 1).
- **Azure Text to Speech API trade-offs:** Expensive at higher usage (Expensive: 2, Pricing Issues: 1), limited emotional range (Limited Emotions: 1), and some regional disparities in feature access.

### Is Polly or Azure Text to Speech API better for small businesses?

Polly is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment.

- **Polly:** Largest segment is Small-Business, with reviewers highlighting ease of use, affordable entry-level pricing, and quick setup.
- **Azure Text to Speech API:** Largest segment is Small-Business, with reviewers noting ease of integration and strong language support, but some mention higher costs as usage grows.

### Which Text to Speech platform has better integrations?

Polly and Azure Text to Speech API are rated similarly for integrations, with both products cited for easy integration in recent reviews.

- **Polly:** Reviewers mention easy integration with AWS and other applications, with API Integration and Easy Integrations each cited once in all-time mentions.
- **Azure Text to Speech API:** Reviewers highlight straightforward integration with Azure services and developer-friendly APIs, with Easy Integrations cited once in all-time mentions.

### How do Polly and Azure Text to Speech API compare on customer support?

Polly and Azure Text to Speech API are rated within 0.8 points on Quality of Support, with Polly holding a slight lead at 8.7 versus 7.9.

- **Polly:** Reviewers consistently praise responsive customer support and helpful onboarding, with several citing positive experiences in recent reviews.
- **Azure Text to Speech API:** Reviewers describe support as generally strong, though a few mention slower response times for complex issues.

### Which is easier to implement, Polly or Azure Text to Speech API?

Polly is rated higher for Ease of Setup, scoring 9.0 versus Azure Text to Speech API's 7.7, a difference of 1.3 points.

- **Polly:** Reviewers highlight quick setup, intuitive UI, and straightforward AWS integration, with many noting implementation is fast even for new users.
- **Azure Text to Speech API:** Reviewers describe setup as easy for developers familiar with Azure, but note initial configuration can take more time, especially for advanced features.

Alternatives

**Amazon Polly Alternatives**

 ![Murf.ai](https://images.g2crowd.com/uploads/product/hd_favicon/f4004c2dce368f12761396134c370ecc/murf-ai.svg "Murf.ai")

[
Murf.ai
](/products/murf-ai/reviews)

 ![Google Cloud Text-to-Speech](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_aeae116c52945fdecd7ed16d621cb315/google-cloud-text-to-speech.png "Google Cloud Text-to-Speech")

[
Google Cloud Text-to-Speech
](/products/google-cloud-text-to-speech/reviews)

 ![IBM Watson Text to Speech](https://images.g2crowd.com/uploads/product/hd_favicon/1553623625/ibm-watson-text-to-speech.svg "IBM Watson Text to Speech")

[
IBM Watson Text to Speech
](/products/ibm-watson-text-to-speech/reviews)

 ![ElevenLabs](https://images.g2crowd.com/uploads/product/hd_favicon/fa87fdfc8e32e878bf9488c9447ccb8e/elevenlabsio.svg "ElevenLabs")

[
ElevenLabs
](/products/elevenlabsio/reviews)

**Azure Text to Speech API Alternatives**

 ![Murf.ai](https://images.g2crowd.com/uploads/product/hd_favicon/f4004c2dce368f12761396134c370ecc/murf-ai.svg "Murf.ai")

[
Murf.ai
](/products/murf-ai/reviews)

 ![Google Cloud Text-to-Speech](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_aeae116c52945fdecd7ed16d621cb315/google-cloud-text-to-speech.png "Google Cloud Text-to-Speech")

[
Google Cloud Text-to-Speech
](/products/google-cloud-text-to-speech/reviews)

 ![IBM Watson Text to Speech](https://images.g2crowd.com/uploads/product/hd_favicon/1553623625/ibm-watson-text-to-speech.svg "IBM Watson Text to Speech")

[
IBM Watson Text to Speech
](/products/ibm-watson-text-to-speech/reviews)

 ![ElevenLabs](https://images.g2crowd.com/uploads/product/hd_favicon/fa87fdfc8e32e878bf9488c9447ccb8e/elevenlabsio.svg "ElevenLabs")

[
ElevenLabs
](/products/elevenlabsio/reviews)

## Amazon Polly vs Azure Text to Speech API

When assessing the two solutions, reviewers found Amazon Polly easier to use, set up, and administer. Reviewers also preferred doing business with Amazon Polly overall.

- Reviewers felt that Amazon Polly meets the needs of their business better than Azure Text to Speech API.
- When comparing quality of ongoing product support, reviewers felt that Amazon Polly is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Amazon Polly over Azure Text to Speech API.