I greatly appreciate Channelscaler's flexible off-the-shelf modules designed for reseller business. These modules are highly responsive, allowing us to piece together competitive programs that effectively drive sales. The Channelscaler Portal serves as a crucial tool for our over 3,000 resellers, providing access to a broad array of sales enablement tools and documentation, including both native Channelscaler tools and in-house developments. Notably, the rebate incentive programs and deal registration programs incentivize reseller partners to grow their business and secure repeat support and subscription revenues, which is extremely beneficial for our operations. Channelscaler's close integration with our Salesforce.com CRM system and our in-house developed applications ensures seamless operations and streamlined processes. The Channelscaler team demonstrated impressive dedication and efficiency by successfully migrating our Partner Portal from Webinfinity, now 360 Insights, to ensure a seamless service switch over. Their ability to deliver the Portal and additional Rebate incentive programs at a competitive price further underscores Channelscaler's value. Additionally, Channelscaler's team proposed a new Portal design aligned with our branding, which included intuitive login authentication and security measures, as well as automated workflows for the programs, ensuring a smooth transition and comprehensive access for our partners. The ease of this initial setup, coupled with Channelscaler's commitment to customization and improvement, makes it a highly recommendable solution for our business needs. Review collected by and hosted on G2.com.
The deal registration program based on a back-end rebate program has not been entirely successful, requiring in-house enhancements. Additionally, the CS sales reward offer is primarily based on cash payments, which could be improved by introducing a points-based reward mechanism, currently not available. Review collected by and hosted on G2.com.
