--- title: AirDroid Remote Support Reviews meta_title: 'AirDroid Remote Support Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how AirDroid Remote Support works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1 scale: '5' date_modified: '2025-10-31' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # AirDroid Remote Support Reviews **Vendor:** Sand Studio **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 1 ## About AirDroid Remote Support AirDroid Remote Support, a customer support solution designed for customer service, IT support, and Help Desk teams, is an efficient tool to remotely control and manage attended and unattended devices. With AirDroid Remote Support, technicians and IT professionals can provide remote technical support to users, troubleshoot problems, and perform various tasks on the Android device without physically being present. Main Features: \* Remote Unattended Access: Remotely control and manage unattended Android devices, enabling you to fix technical issues even when no one is physically present with the device. \* Establishing security policy: Create security policies to keep your devices and data safe. \* Group management: Lets you easily manage and control multiple devices in one go of monitoring the status of the device fleet. \* Black Screen Mode: IT administrators can now use security mode during remote control to hide the screen of the remote device being controlled. \* Remote Input Method: Allows IT administrators to use the control panel keyboard to input text on the controlled device remotely. And paste text between the controlled device and the control panel with clipboard synchronization. \* Voice Call: Discuss the problem in real-time with your partner over a voice call. \* Screen Sharing: Share your screen with your partner to see the issue together. You control when to start, pause, or stop screen sharing. \* Tutorial Gesture: Let your partner show you their operation trace and lead you to a solution. \* Chat: Send text, pictures, or voice messages to communicate with each other. \* File Transfer: Share files and solve software issues quickly with our file transfer feature. Send files through the chat window and easily guide recipients through APK installation. \* Privacy Protection: During screen-sharing, you can pause anytime to protect your password and privacy from being seen by your partner. Experience the most intuitive and convenient way to demonstrate your problem and receive instant help with AirDroid Remote Support. Plus, enjoy new functionalities like remotely controlling and managing unattended Android devices, establishing security policies, and group management. ## AirDroid Remote Support Reviews ### 1. Best technical tool for screen mirroring **Rating:** 4.5/5.0 stars **Reviewed by:** Arun Prakash S. | Placement Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2022 **What do you like best about AirDroid Remote Support?** Airdroid remote support provides a quick and secure connection for screen sharing. After downloading the airdroid(airmirror) on the partner phone, 9 digit code generated from the airdroid remote support must be shared with the partner to get access to our device. It is a more secure way of sharing screens. **What do you dislike about AirDroid Remote Support?** Too many notifications while sharing the screen was somewhat irritating. Other than that everything was perfect. **What problems is AirDroid Remote Support solving and how is that benefiting you?** It helps us to solve technical issues on the device while we are in a remote place. Additional features like integrated voice calls, tutorial gestures, and chat options are very useful while solving the issue, we can communicate easily to our customers. ## AirDroid Remote Support Discussions - [What is AirDroid Remote Support used for?](https://www.g2.com/discussions/what-is-airdroid-remote-support-used-for) - [View AirDroid Remote Support pricing details and edition comparison](https://www.g2.com/products/airdroid-remote-support/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+17%3A45%3A44+-0500&secure%5Bsession_id%5D=56e36f7b-c153-4bd7-88f4-cc513d6ec857&secure%5Btoken%5D=1ae527fa26c28b6d1239b81b51e3ad97f68db3ed0a229547f7654ebc5c6363d4&format=llm_user) ## AirDroid Remote Support Features **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Maintenance** - Remote Reboot - Remote Printing **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Security** - Data Encryption - Compliance **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Performance** - Reporting ## Top AirDroid Remote Support Alternatives - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,077 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,886 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - 4.7/5.0 (478 reviews)