Best Org Chart Software

How Many Org Chart Software Products Does G2 Track?

Total Products under this Category: 108

Category Stats (Sep 2026)

  • Average Rating: 4.45/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Ingentis org.manager (+0.45%) - Among all products in this category, Ingentis org.manager recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Org Chart Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 41,400+ Authentic Reviews
  • 108+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Org Chart Software

G2 Grid® for Org Chart Software plotting products by satisfaction and market presence

Highlighted products: Lucid Visual Collaboration Suite, Miro, Atlassian Atlas, Personio, Visio, OrgChart, Sift, and BizKonnect.

Underlying data: [Grid® JSON](https://www.g2.com/categories/org-chart/grids.json?focus%5B%5D=lucid-software-inc-lucid-visual-collaboration-suite&focus%5B%5D=miro&focus%5B%5D=atlassian-atlas&focus%5B%5D=personio&focus%5B%5D=visio&focus%5B%5D=orgchart&focus%5B%5D=sift-sift&focus%5B%5D=bizkonnect)

Lucid Visual Collaboration Suite

Lucid is a Work Acceleration Platform powered by visual collaboration that helps teams see and build the future. Serving more than 100 million users and 99% of the Fortune 500, its enterprise offering is the Lucid Visual Collaboration Suite, which combines Lucidchart for intelligent diagramming and Lucidspark for virtual whiteboarding. With an infinite, universal canvas, cross-functional teams can switch seamlessly between purpose-built toolsets to visualize complex systems, ideate, plan, and build better ideas faster. Key enterprise capabilities include powerful optional accelerators that specialize the platform for specific initiatives. The Agility Accelerator surfaces insights on team health and enables data-backed capacity planning; the Cloud Accelerator automatically generates up-to-date, customizable cloud infrastructure documentation; and the Process Accelerator delivers increased governance and standardization for maintaining organizational processes. Additionally, both core applications feature built-in AI capabilities and extensive integrations with industry leaders like Atlassian, Google, Microsoft, and Slack. The Lucid Suite facilitates seamless remote and hybrid collaboration across the entire enterprise—from IT and engineering to marketing and operations. Organizations use team hubs as a virtual home base for creating and sharing documentation, keeping work visible to the right people. Backed by enhanced enterprise security and premium support options, the Lucid Suite accelerates strategic initiatives such as technology innovation, faster decision-making, and operational excellence, ultimately driving large-scale organizational change.

Average Rating: 4.5/5.0

Total Reviews: 8,770

How Do G2 Users Rate Lucid Visual Collaboration Suite?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Integration: 8.1/10 (Category avg: 8.4/10)
  • Details: 8.7/10 (Category avg: 8.7/10)
  • Restructure: 8.4/10 (Category avg: 8.4/10)

Who Is the Company Behind Lucid Visual Collaboration Suite?

  • Seller: Lucid Software Inc.
  • Company Website:
  • Year Founded: 2010
  • HQ Location: South Jordan, UT
  • Twitter: @LucidSoftware
    14,511 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,380 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Student
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 40% Small, 35% Medium

What Do G2 Reviewers Say About Lucid Visual Collaboration Suite?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Lucid Visual Collaboration Suite, finding it intuitive and simple for diagramming tasks.
  • Users value the intelligent diagramming capabilities of Lucid Visual Collaboration Suite, enhancing creativity and collaboration effortlessly.
  • Users find the ease of creation in Lucid Visual Collaboration Suite essential for efficient teamwork and project planning.
  • Users appreciate the user-friendly interface and extensive features of Lucid Visual Collaboration Suite for efficient diagram design.
  • Users appreciate the effective team collaboration features of Lucid Visual Collaboration Suite, enhancing productivity and seamless communication.
Cons
  • Users find a steep learning curve in mastering Lucid Visual Collaboration Suite, requiring time to fully utilize its features.
  • Users find the limited features for free accounts restrict their ability to fully explore the suite's potential.
  • Users face diagramming issues, including limited shapes and performance lags, hindering smooth collaboration and presentations.
  • Users often find the limited features in the basic plan restrictive, hindering their overall collaboration experience.
  • Users find Lucid's interface to be not intuitive, especially when transitioning from other collaboration tools like Figjam.

What Are Recent G2 Reviews of Lucid Visual Collaboration Suite?

What Are G2 Users Discussing About Lucid Visual Collaboration Suite?

Miro

Miro is the collaborative workspace where agents and teams converge to think, decide, and build together. As AI accelerates work, the challenge for organizations isn't doing more; it's turning individual output into scaled impact. Serving more than 100 million users across 250,000 customers, Miro’s shared, secure canvas surfaces the context that empowers teams to solve harder problems, make better decisions, and move work forward faster. Founded in 2011, Miro currently employs 1,600 people in 13 hubs around the world. To learn more, visit miro.com Key AI capabilities include Flows, which are visual AI workflows that automate multi-step processes while empowering teams with full visibility and control at every step; Sidekicks, which are conversational AI co-creators with expertise on specific tasks, jobs, or processes that move work forward; and Your AI and Knowledge, a collaborative integration layer that connects and enhances existing enterprise AI capabilities without leaving the platform. The Model Context Protocol (MCP) extends the ecosystem by accelerating agentic code, leveraging context from Miro to generate code in agents powered by Miro’s own MCP server. Miro for Product Acceleration is a comprehensive solution of integrated AI-first products designed to help product teams make smarter decisions about what to build and move faster. All of these capabilities are built on one platform with a shared data model, advanced security and compliance controls, and responsible AI certification at the forefront. By embedding AI where teamwork happens, Miro keeps teams in the flow of work, accelerates processes, and ultimately transforms organizations.

Average Rating: 4.6/5.0

Total Reviews: 13,433

G2 Deal: Get Miro free forever!

Miro is a visual workspace for innovation. Dream, design, and build the future together with your distributed team! Over 60 million users depend on Miro to collaborate on product development and speed up time to market. This free forever deal lets anyone start fast with our 2500+ Miro templates.

Price: Free forever

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How Do G2 Users Rate Miro?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Integration: 7.5/10 (Category avg: 8.4/10)
  • Details: 8.9/10 (Category avg: 8.7/10)
  • Restructure: 9.2/10 (Category avg: 8.4/10)

Who Is the Company Behind Miro?

  • Seller: Miro
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Francisco, California
  • Twitter: @MiroHQ
    38,406 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,883 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager, Project Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 39% Small, 29% Medium

What Do G2 Reviewers Say About Miro?

AI-generated summary from verified user reviews

Pros
  • Users praise Miro for its ease of use, making collaboration and idea sharing straightforward and efficient.
  • Users value the effortless collaboration Miro offers, facilitating seamless teamwork and idea management in one visual space.
  • Users value Miro's intuitive features and flexibility, enhancing productivity and creativity with seamless visualizations.
  • Users love the real-time collaboration feature of Miro, enabling effortless teamwork and idea sharing in a visual space.
  • Users love the real-time collaboration in Miro, enhancing teamwork and idea sharing seamlessly across projects.
Cons
  • Users express a need for missing features, particularly for a unified overview and better control on boards.
  • Users find that Miro's embedding in Confluence pages appears cluttered, detracting from the overall presentation quality.
  • Users find Miro's limited features restrictive, especially on the free plan and for larger teams, increasing costs significantly.
  • Users face a steep learning curve with Miro, making initial usage challenging despite its powerful functionality.
  • Users report slow loading times and inefficiencies when navigating large boards and documents in Miro.

What Are Recent G2 Reviews of Miro?

What Are G2 Users Discussing About Miro?

Atlassian Atlas

Atlassian Atlas was a teamwork directory designed to enhance team communication and alignment by connecting the dots across teams, their applications, and work, regardless of where it occurred. It provided a shared language for teams to clarify their objectives and responsibilities, ensuring full visibility into project ownership and team involvement. Stakeholders could easily access detailed information, track work progress, and stay updated on status changes, deadlines, and contributors. Key Features and Functionality: - Unified Project Tracking: Atlas offered a centralized platform for monitoring project statuses, deadlines, and team contributions, facilitating seamless collaboration. - Cross-Application Integration: It integrated with various tools and applications, allowing teams to manage work across different platforms without context-switching. - Concise Status Updates: Teams could provide brief, Twitter-like 280-character updates, ensuring efficient and clear communication. - Stakeholder Visibility: Atlas ensured that all stakeholders had access to up-to-date information, promoting transparency and informed decision-making. Primary Value and User Solutions: Atlas addressed the challenge of maintaining alignment and transparency in cross-functional teams by providing a centralized hub for project information and updates. It eliminated information silos, reduced the need for constant meetings, and enabled teams to stay informed asynchronously. By offering a clear overview of who is working on what and why, Atlas empowered organizations to improve collaboration, streamline communication, and enhance overall productivity. As of April 2024, Atlas has been retired as a standalone product, with its core features integrated into Atlassian's Platform Experiences, making them accessible to all Atlassian users.

Average Rating: 4.4/5.0

Total Reviews: 53

How Do G2 Users Rate Atlassian Atlas?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Integration: 8.6/10 (Category avg: 8.4/10)
  • Details: 8.7/10 (Category avg: 8.7/10)
  • Restructure: 8.2/10 (Category avg: 8.4/10)

Who Is the Company Behind Atlassian Atlas?

  • Seller: Atlassian
  • Year Founded: 2002
  • HQ Location: Sydney and San Francisco
  • Twitter: @Atlassian
    106,496 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    16,946 employees on LinkedIn®
  • Ownership: NASDAQ:TEAM

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 57% Medium, 30% Small

What Do G2 Reviewers Say About Atlassian Atlas?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Atlassian Atlas, highlighting its straightforward interface and smooth implementation.
  • Users appreciate the productivity improvement with Atlassian Atlas, streamlining teamwork and enhancing project management clarity.
  • Users value the enhanced team collaboration facilitated by Atlassian Atlas, streamlining project management and communication.
  • Users appreciate the seamless integration of Atlassian Atlas with other tools, enhancing project visibility and team alignment.
  • Users appreciate the effortless collaboration in Atlassian Atlas, fostering alignment and minimizing the need for constant meetings.
Cons
  • Users find Atlas has limited customization options, impacting the depth of insights and overall user experience.
  • Users find limited options in customization and reporting in Atlassian Atlas, hindering its effectiveness for diverse team needs.
  • Users find the learning curve steep for Atlassian Atlas, especially during initial setup and customization adjustments.
  • Users find the complexity of Atlassian Atlas daunting, making setup and navigation more time-consuming than anticipated.
  • Users find the insufficient information can lead to redundancy and confusion about the true source of project updates.

What Are Recent G2 Reviews of Atlassian Atlas?

Personio

Personio is the intelligent HR platform built for the way European businesses actually work. Most HR software was designed in the US and adapted for Europe as an afterthought. Personio was built here from the start, for companies navigating multiple languages, varying labor laws, and a patchwork of local compliance requirements that change faster than most platforms can keep up with. Manage the full employee lifecycle in one place: hiring, onboarding, time tracking, absence management, payroll, performance, and workforce reporting. No more switching between systems or maintaining spreadsheets on the side. Everything your HR team needs lives in one place, connected and up to date. Smart automations handle the repetitive admin that consumes your HR team's day. Approval workflows, absence tracking, contract generation, and onboarding checklists run in the background so your team can focus on the work that actually moves the business forward. Proactive insights turn workforce data into clear, shareable intelligence, helping HR leaders spot trends, anticipate change, and walk into leadership meetings with something worth saying. The platform adapts to how your organisation works, not the other way around. Customise workflows, approval chains, and reporting to fit your structure, whether you are running one office or coordinating teams across five countries. Personio connects with over 200 tools European businesses rely on, including DATEV, Slack, and Google Workspace. It runs natively in German, English, Spanish, French, Dutch, and Italian, among other languages and is built for GDPR compliance across every market you operate in. More than 14,000 companies across Germany, Austria, Switzerland, the UK, and Spain trust Personio to run their HR. It is the intelligent platform that grows with European businesses, because it was made for them.

Average Rating: 4.4/5.0

Total Reviews: 941

How Do G2 Users Rate Personio?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.1/10)

Who Is the Company Behind Personio?

  • Seller: Personio
  • Company Website:
  • Year Founded: 2015
  • HQ Location: München, Bayern
  • LinkedIn® Page: www.linkedin.com
    2,247 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: HR Manager, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 60% Medium, 27% Small

What Do G2 Reviewers Say About Personio?

AI-generated summary from verified user reviews

Pros
  • Users find Personio's interface easy to use, with clear navigation and helpful resources for quick onboarding.
  • Users appreciate the intuitive navigation of Personio, enhancing efficiency and making tasks straightforward and accessible.
  • Users appreciate the intuitive and comprehensive features of Personio, benefiting from centralized solutions for HR challenges.
  • Users appreciate the centralized HR management of Personio, enhancing team efficiency and employee satisfaction.
  • Users value the comprehensive features of Personio, appreciating its user-friendly interface and seamless integration capabilities.
Cons
  • Users desire missing features in Personio, especially in mobile functions and automated notifications, impacting overall usability.
  • Users find the limited customization options frustrating, impacting their ability to tailor the product to their specific needs.
  • Users find the limited features of Personio hinder their experience and require time to adapt to changes.
  • Users find lacking features in Personio, particularly in reporting and mobile functionality, leading to inefficiencies.
  • Users express frustration over limited customization options and reporting tools in Personio, leading to dissatisfaction.

What Are Recent G2 Reviews of Personio?

What Are G2 Users Discussing About Personio?

Visio

Visio is an innovative solution that helps you visualize data-connected business process flows with dozens of ready-to-use templates and thousands of customizable shapes. Work visually from anywhere, at any time. Microsoft Visio helps professionals create detailed flowcharts, organizational charts, and network diagrams. With an intuitive interface and extensive templates, it simplifies visual data representation. Integrated with Microsoft 365, Visio supports real-time collaboration, making it ideal for business process modeling and IT infrastructure mapping.

Average Rating: 4.2/5.0

Total Reviews: 677

How Do G2 Users Rate Visio?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.1/10)
  • Integration: 8.4/10 (Category avg: 8.4/10)
  • Details: 8.7/10 (Category avg: 8.7/10)
  • Restructure: 8.6/10 (Category avg: 8.4/10)

Who Is the Company Behind Visio?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • Twitter: @microsoft
    13,091,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT

Who Uses This Product?

  • Who Uses This: Consultant, Graduate Engineering Trainee
  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 42% Large, 33% Medium

What Do G2 Reviewers Say About Visio?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Visio, benefiting from its user-friendly interface and seamless Microsoft integration.
  • Users love the variety of shapes in Visio, making it easy to create diverse diagrams and charts effectively.
  • Users find Visio's easy creation of diagrams efficient, thanks to its user-friendly interface and rich templates.
  • Users appreciate the seamless integration of Visio with Microsoft products, enhancing their workflow and collaboration effectively.
  • Users appreciate the intuitive design of Visio, making it easy and fast to create visuals and diagrams.
Cons
  • Users find the high cost of Visio to be a significant concern, impacting their overall satisfaction.
  • Users find the learning curve steep for beginners, impacting their initial experience with Visio.
  • Users find the limited templates in Visio restrictive, hindering their ability to create varied diagrams effectively.
  • Users experience slow performance when working with large diagrams, particularly when using Visio via the browser.
  • Users experience compatibility issues with Microsoft Visio, complicating sharing and access for non-Visio users.

What Are Recent G2 Reviews of Visio?

What Are G2 Users Discussing About Visio?

OrgChart

OrgChart is a leading org chart automation and workforce planning solution, built for HR professionals and the people leaders they support. OrgChart seamlessly integrates employee data from multiple sources, including over 50 HR systems, allowing for an always-accurate, and visually sophisticated org chart. Once connected, easily keep charts up to date without any manual effort – at any time – by scheduling automated syncs or updating charts with one simple click. OrgChart simplifies the complexity of HR work, providing unparalleled visibility into an organization’s personnel, and surfacing valuable insights for strategic decisions about future organizational structures. OrgChart is trusted by thousands of organizations worldwide across multiple industries – from non-profits, government agencies, and educational institutions – to Fortune 500 companies.

Average Rating: 4.5/5.0

Total Reviews: 300

How Do G2 Users Rate OrgChart?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Integration: 9.0/10 (Category avg: 8.4/10)
  • Details: 8.7/10 (Category avg: 8.7/10)
  • Restructure: 8.5/10 (Category avg: 8.4/10)

Who Is the Company Behind OrgChart?

  • Seller: OrgChart
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Novato, California
  • Twitter: @theorgchart
    1,917 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    73 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: HRIS Analyst, Human Resources Manager
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 72% Medium, 25% Large

What Do G2 Reviewers Say About OrgChart?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of OrgChart, ensuring a smooth transition and quick implementation experiences.
  • Users value the seamless data integration and quick updates of OrgChart, simplifying complex organizational structures.
  • Users value the smooth transition and efficiency of OrgChart, appreciating its readiness for immediate organizational needs.
  • Users find the implementation support and user-friendly interface of OrgChart exceptionally helpful for organizational clarity.
  • Users appreciate the implementation ease of OrgChart, noting a smooth transition and excellent support from Francois.
Cons
  • Users experience a steep learning curve with OrgChart, often feeling overwhelmed by inconsistent training and complex features.
  • Users find the complexity of OrgChart cumbersome, particularly for those unfamiliar with coding and software nuances.
  • Users find the software not very intuitive, suggesting it could greatly improve user experience with adjustments.
  • Users experience a steep learning curve with OrgChart, making it challenging to fully utilize its features effectively.
  • Users find the interface not very intuitive and seek improvements for a better overall experience with OrgChart.

What Are Recent G2 Reviews of OrgChart?

What Are G2 Users Discussing About OrgChart?

Sift

Sift is the fastest way to discover and connect to colleagues. Sift's powerfully simple people search, dynamic org charts, and rich employee profiles enable collaboration and problem solving across your entire organization. Sift integrates with existing HR data systems, collects additional information from team members and LinkedIn, and works as a stand-alone solution or embeds seamlessly into your intranet. Leverage the power of your workforce by making anyone and anything searchable.

Average Rating: 4.7/5.0

Total Reviews: 513

How Do G2 Users Rate Sift?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Integration: 8.7/10 (Category avg: 8.4/10)
  • Details: 8.9/10 (Category avg: 8.7/10)
  • Restructure: 8.7/10 (Category avg: 8.4/10)

Who Is the Company Behind Sift?

  • Seller: Sift
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Detroit, US
  • Twitter: @sift
    1,036 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    22 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Associate Banker, Banker
  • Top Industries: Financial Services, Banking
  • Company Size: 71% Large, 24% Medium

What Do G2 Reviewers Say About Sift?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Sift, finding it user-friendly and efficient for searching contacts.
  • Users value the ease of navigation in Sift, helping them connect with colleagues effortlessly and securely.
  • Users appreciate the helpful search capabilities of Sift, enabling easy connections and information sharing among teammates.
  • Users appreciate the ease of searching and org chart feature, enhancing connectivity and peer knowledge.
  • Users value the team collaboration features of Sift, enhancing connections and understanding among colleagues across departments.
Cons
  • Users find the search functionality inadequate, struggling to obtain accurate results and experiencing app bugs.
  • Users feel Sift is missing key features like better org charts and an integrated direct messaging system.
  • Users desire more customization options in Sift for personalizing their experience and enhancing usability.
  • Users experience navigation difficulty due to clunky UX/UI and slow information updates, making initial use challenging.
  • Users find the design inadequate, noting issues with usability and difficulties in printing org charts.

What Are Recent G2 Reviews of Sift?

What Are G2 Users Discussing About Sift?

BizKonnect

Leverage BizKonnect - an innovative cloud based sales intelligence platform supported by virtual sales assistants. We help you reach the decision maker who has pain points you are solving and take you there with your known business connections. We enable you to execute Account Based Marketing at scale by using our Actionable Org Chart solution. The customized Org Chart solution includes different parameters of the target company which helps you achieve success in your account planning initiatives. To know more watch our 2 minute overview video: https://youtu.be/eQFfFhIfBww?si=2Jd8IwPhgoMPGzpJ

Average Rating: 4.7/5.0

Total Reviews: 64

How Do G2 Users Rate BizKonnect?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.1/10)
  • Details: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind BizKonnect?

  • Seller: BizKonnect
  • Year Founded: 2012
  • HQ Location: Pune, MH
  • Twitter: @KonnectBiz
    29 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    179 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 62% Small, 29% Medium

What Do G2 Reviewers Say About BizKonnect?

AI-generated summary from verified user reviews

Pros
  • Users praise the responsive customer support of BizKonnect, ensuring fast and effective service consistently.
  • Users find BizKonnect's team to be incredibly helpful, delivering reliable service and great outcomes consistently.
  • Users commend BizKonnect for their high-quality data accuracy, enhancing business development through reliable and targeted information.
  • Users value the accurate data provided by BizKonnect, ensuring reliability and exceptional service quality throughout their experience.
  • Users commend the high-quality data accuracy provided by BizKonnect, enhancing business development and overall effectiveness.
Cons
  • Users feel that there are cost issues related to email IDs, suggesting potential for reduction in expenses.
  • Users note that the product is expensive, suggesting potential cost reductions, especially for email IDs.
  • Users encounter formatting issues that require repeated requests, hindering overall efficiency in data handling.

What Are Recent G2 Reviews of BizKonnect?

What Are G2 Users Discussing About BizKonnect?

Workleap

Workleap is the agentic platform that makes managers the most impactful role in your organization. It proactively handles the work that slows down leaders and drives high-performing teams. From preparing 1:1s, drafting performance reviews, spotting engagement trends, recognizing employees, or keeping track of action items, Workleap is the agent that always takes the right action to keep managers on top of their game. With Workleap, smaller HR teams punch above their weight. We bring essential people programs like engagement, performance management, and compensation into one system, which makes listening, connecting the dots, and making smart decisions routine. Over 70,000 leaders worldwide choose Workleap. Don’t leave great management to chance. Engagement Workleap has always-on engagement & feedback features built for HR and managers. We combine surveys, feedback, and recognition data to deliver clear insights on who's thriving and who’s about to disengage. Performance management Workleap puts a stop to ineffective end-of-the-year reviews. We offer flexible review cycles, customizable workflows, peer feedback summaries, and review drafting that create recurrent moments for growth between leaders and teams. Compensation Workleap is the intuitive compensation engine that empowers HR, Finance, and people managers to make smarter, faster pay decisions through one purpose-built, streamlined workflow.

Average Rating: 4.3/5.0

Total Reviews: 1,058

How Do G2 Users Rate Workleap?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Integration: 8.6/10 (Category avg: 8.4/10)
  • Details: 8.7/10 (Category avg: 8.7/10)
  • Restructure: 8.6/10 (Category avg: 8.4/10)

Who Is the Company Behind Workleap?

  • Seller: Workleap
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Montréal, Québec, Canada
  • Twitter: @WorkleapHQ
    1,132 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    376 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Operations Manager, Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 60% Medium, 24% Small

What Do G2 Reviewers Say About Workleap?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Workleap, as it's intuitive and accessible for everyone involved.
  • Users appreciate the communication features of Workleap, promoting genuine conversations and team engagement in a positive work culture.
  • Users appreciate how Workleap promotes a positive, people-first experience that enhances engagement and fosters meaningful conversations.
  • Users appreciate the people-first experience of Workleap, fostering genuine conversations and enhancing team dynamics.
  • Users value the intuitive design of Workleap, facilitating easy navigation and enhancing team collaboration and management.
Cons
  • Users note the limited features of Workleap, especially regarding performance metrics and onboarding automation.
  • Users note the missing features in Workleap that hinder customization and integration with other tools.
  • Users face issues with slow customer support and inadequate reporting features, impacting their overall experience with Workleap.
  • Users face integration issues due to a lack of standardized metrics and syncing capabilities with other systems.
  • Users find the learning curve challenging, as some features can be complex and overwhelming for new users.

What Are Recent G2 Reviews of Workleap?

What Are G2 Users Discussing About Workleap?

ChartHop

ChartHop is an AI-powered people operations platform designed to streamline and enhance the management of human resources within an organization. This comprehensive solution integrates various functions such as headcount planning, human resource information systems (HRIS), compensation management, performance tracking, employee engagement, and goal setting. By consolidating these critical components into a single intelligent system, ChartHop enables organizations to operate more efficiently and effectively, providing a unified source of truth for HR and Finance teams. The target audience for ChartHop includes HR professionals, finance teams, and organizational leaders who seek to improve their people management processes. By utilizing this platform, these stakeholders can access real-time data and insights that inform decision-making and strategic planning. ChartHop is particularly beneficial for organizations that require a cohesive approach to managing their workforce, as it connects various aspects of people operations to the underlying business data that drives organizational performance. Key features of ChartHop include its AI-driven analytics capabilities, which allow users to gain insights into workforce dynamics and trends. The platform's ability to reason across the full organizational context means that users can uncover patterns and make informed decisions based on comprehensive data analysis. Additionally, ChartHop facilitates collaboration among teams by providing a centralized platform where HR and Finance can work together seamlessly, eliminating the need for disparate systems and reducing the potential for errors. Another significant benefit of ChartHop is its focus on optimizing organizational operations. By understanding how various elements of the workforce interact and impact overall performance, organizations can make strategic adjustments to improve efficiency and employee satisfaction. The platform's integration of performance management and engagement tools further supports this goal, enabling leaders to align individual and team objectives with broader organizational goals. Overall, ChartHop stands out in the people operations category by offering a holistic approach to workforce management that leverages AI and data integration. Its ability to provide real-time insights, foster collaboration, and optimize organizational performance makes it a valuable tool for any organization looking to enhance its people operations strategy.

Average Rating: 4.3/5.0

Total Reviews: 171

How Do G2 Users Rate ChartHop?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.1/10)
  • Integration: 8.0/10 (Category avg: 8.4/10)
  • Details: 8.8/10 (Category avg: 8.7/10)
  • Restructure: 8.7/10 (Category avg: 8.4/10)

Who Is the Company Behind ChartHop?

  • Seller: ChartHop
  • Company Website:
  • Year Founded: 2018
  • HQ Location: New York
  • Twitter: @ChartHop
    959 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    55 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Content QA Associate, People Operations Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 85% Medium, 8% Large

What Do G2 Reviewers Say About ChartHop?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of ChartHop, facilitating seamless integration and intuitive access to essential data.
  • Users value ChartHop's intuitive interface and comprehensive data integration, enhancing decision-making and collaboration across teams.
  • Users value the easy access and customization of ChartHop's Org Chart, enhancing data visibility and organization.
  • Users value the comprehensive features of ChartHop, enhancing organizational understanding and decision-making through seamless integrations and visuals.
  • Users appreciate the intuitive user interface of ChartHop, which simplifies data access and enhances organizational visibility.
Cons
  • Users face limited customization in Charthop, complicating data management and performance review processes significantly.
  • Users find missing features in Charthop, complicating integration and leading to clunky reviews and information access.
  • Users find the complexity of ChartHop's data sheet feature cumbersome, making filter management and data searches challenging.
  • Users experience integration issues with ChartHop, needing better alignment and customization with their HRIS and payroll systems.
  • Users find a significant learning curve with ChartHop, particularly when customizing and configuring for specific needs.

What Are Recent G2 Reviews of ChartHop?

What Are G2 Users Discussing About ChartHop?

OneDirectory

OneDirectory is the Intelligent Employee Directory Platform that turns your employee data into a digital map of your company. Get fast people search, live org charts, rich profiles, and skills search. OneDirectory is best for mid-size and large organizations with complex structures and many locations. It’s designed for teams that need clear visibility across departments, roles, and regions, especially in distributed, hybrid, and fast-growing environments where people and structures change frequently. When employee information is scattered across tools, out of date, or hard to navigate, employees lose time, collaboration slows down, and new hires struggle to find their way. OneDirectory solves this by giving every employee one secure place to understand who’s who and how the organization fits together. OneDirectory brings employee profiles and org structure into a single, easy-to-explore experience. It combines a searchable employee directory with interactive org charts, making it simple to find people by name, role, department, location, and reporting line. Rich employee profiles provide the context teams need to work effectively, helping employees identify the right contact, understand ownership, and connect across offices and time zones. Instead of relying on static org charts, incomplete profile data, or internal guesswork, teams can explore the organization visually and access accurate information when they need it. The primary value of OneDirectory is workforce visibility that directly improves communication and collaboration. By reducing the everyday friction of “who do I ask?” and “where does this team sit?”, OneDirectory helps work move faster, strengthens alignment across teams, and makes employees feel more connected to the broader organization. Leaders benefit from clearer organizational transparency, employees benefit from faster discovery and better context, and the business benefits from a smoother employee experience, from onboarding to day-to-day collaboration.

Average Rating: 4.9/5.0

Total Reviews: 19

How Do G2 Users Rate OneDirectory?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Integration: 9.0/10 (Category avg: 8.4/10)
  • Details: 7.7/10 (Category avg: 8.7/10)
  • Restructure: 6.7/10 (Category avg: 8.4/10)

Who Is the Company Behind OneDirectory?

  • Seller: Vinewave
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Johannesburg, ZA
  • Twitter: @onedirectory
    236 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 74% Medium, 21% Small

What Do G2 Reviewers Say About OneDirectory?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of OneDirectory, appreciating its intuitive interface and seamless integration with existing systems.
  • Users praise the easy setup of OneDirectory, allowing quick deployment and seamless integration for daily use.
  • Users highlight the ease of understanding OneDirectory offers, making navigation and collaboration seamless across devices.
  • Users appreciate the user-friendly design of OneDirectory, allowing effortless employee management and real-time data syncing.
  • Users love the speed and ease of implementation of OneDirectory, enhancing collaboration and efficiency within teams.
Cons
  • Users desire more customization options for org charts and views, expressing limited flexibility in OneDirectory.
  • Users find the insufficient information in OneDirectory limits its effectiveness and desire better data management controls.
  • Users notice limited options for customization and filtering in OneDirectory, indicating potential for improvement.
  • Users find poor visibility in the org chart challenging, though they appreciate other aspects of OneDirectory.

What Are Recent G2 Reviews of OneDirectory?

What Are G2 Users Discussing About OneDirectory?

Freshteam by Freshworks

Freshteam is the smart HR software for growing businesses. With Freshteam, you can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - all in one place. Freshteam helps attract and source top talent through various channels - a quickly customizable career site, integration with multiple free and premium job boards, and social media channels. Once the candidates are in, the recruiters can collaborate with the hiring managers to screen and interview them, share feedback, leave notes for each other, and finally, hire and roll out offers to the best candidates. Freshteam also enables the HR team to onboard new hires even before day one - whether it’s getting forms filled, documents signed, or handing out handbooks, Freshteam can do it in a few clicks. In addition, it also allows you to create an onboarding task list and assign it to respective people. You can gather all the necessary information and create employee profiles (which flesh out into a directory), manage access permissions to employee information and documents, etc. The HR software also takes complete care of employee time off, employee and manager self-service for employees to raise requests, manager approval workflows, time off reports for teams and the whole organization that give a quick view into upcoming leaves, absenteeism trends, and more. The Android and iOS apps enable you to carry out important actions on the go. Freshteam is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshservice IT Service Management Software, Freshsales CRM Software, etc. – with more than 150000 businesses worldwide, including Cisco, Honda, Chargebee, The Atlantic, JCDecaaux, and PharmEasy.

Average Rating: 4.4/5.0

Total Reviews: 274

How Do G2 Users Rate Freshteam by Freshworks?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.1/10)
  • Integration: 6.7/10 (Category avg: 8.4/10)
  • Details: 8.9/10 (Category avg: 8.7/10)
  • Restructure: 8.8/10 (Category avg: 8.4/10)

Who Is the Company Behind Freshteam by Freshworks?

  • Seller: Freshworks
  • Year Founded: 2010
  • HQ Location: San Mateo, CA
  • Twitter: @FreshworksInc
    19,020 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,783 employees on LinkedIn®
  • Ownership: NASDAQ: FRSH

Who Uses This Product?

  • Who Uses This: CEO, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 49% Medium, 47% Small

What Do G2 Reviewers Say About Freshteam by Freshworks?

AI-generated summary from verified user reviews

Pros
  • Users find Freshteam's user-friendly interface easy to navigate and customize, enhancing their recruitment process efficiency.
  • Users appreciate the efficient interface of Freshteam, which simplifies candidate management and enhances the hiring process.
  • Users appreciate the user-friendly interface of Freshteam, finding it intuitive and easy to navigate quickly.
  • Users appreciate the easy access of Freshteam, facilitating smooth collaboration and efficient recruitment processes.
  • Users appreciate the user-friendly and intuitive navigation of Freshteam, enhancing their overall experience in managing hiring processes.
Cons
  • Users find candidate management challenging due to unassignment, limited search capabilities, and app performance issues.
  • Users find integration issues with Freshteam impact workflow efficiency, particularly with calendars and HR platforms.
  • Users find missing features in Freshteam, limiting customization and reporting options, affecting overall satisfaction.
  • Users face notification issues that disrupt the hiring process, including error messages and repeated emails to candidates.
  • Users experience poor customer support, with limited understanding of needs and slower response times during critical situations.

What Are Recent G2 Reviews of Freshteam by Freshworks?

SmartDraw

SmartDraw makes professional drawings and diagrams accessible to everyone. Non-technical users can quickly create floor plans, while professionals get the precision and scale they require. With industry-leading floor planning tools, strong data integrations, and an intuitive interface for traditional diagramming, SmartDraw delivers enterprise-ready power without unnecessary complexity. 1. Easy to Get Expert Results SmartDraw makes it easy to create accurate scaled diagrams without requiring specialized CAD training. Create floor plans for both residential and commercial spaces, make accident reconstructions and crime scenes, build fire pre-plans and design landscapes easily. Your team doesn't need to be experts to get expert results. 2. Start with Existing Imagery While SmartDraw makes creating floor plans easy, you can skip that step and import an existing floor plan as a PDF or start with a Google Maps image to serve as the foundation for a new drawing. 3. Industry Standard Content Get thousands of industry-standard symbols to build anything from commercial floor plans, warehouse layouts to accident reconstructions and fire pre-plans. 4. Create Custom Symbol Libraries You can truly customize any floor plan using your own product catalog. Import symbols, apply scale, and add shape data. Plus, SmartDraw can count items automatically and generate visual manifests to support estimates and proposals. 5. Data-Enabled Shapes and Drawings With SmartDraw, you can turn ordinary diagrams into data-driven plans by attaching structured information to every symbol. Teams can generate manifests and summaries on demand for estimating, purchasing, or documentation. 6. A Solution for All Your Diagramming Needs Support your entire organization with flowcharts, organizational charts, mind maps, project charts, technical engineering diagrams, IT diagrams, and more. 7. Simple Administration SmartDraw works hand in glove with your existing IT infrastructure without disruption to maximize what you've already invested in. You can provision users with SSO, save files to your own preferred storage solution, and enjoy enterprise-level security. 8. Enterprise Support As an enterprise customer, you will have your own dedicated support rep for onboarding, training, and more. SmartDraw customers range from universities, police departments, fire departments and government agencies to over 85% of the Fortune 500.

Average Rating: 4.5/5.0

Total Reviews: 388

How Do G2 Users Rate SmartDraw?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)
  • Integration: 8.0/10 (Category avg: 8.4/10)
  • Details: 9.1/10 (Category avg: 8.7/10)
  • Restructure: 9.0/10 (Category avg: 8.4/10)

Who Is the Company Behind SmartDraw?

  • Seller: SmartDraw
  • Company Website:
  • Year Founded: 1994
  • HQ Location: The Woodlands, Texas
  • Twitter: @SmartDraw
    3,069 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    42 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Project Manager
  • Top Industries: Construction, Information Technology and Services
  • Company Size: 43% Small, 36% Medium

What Do G2 Reviewers Say About SmartDraw?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in SmartDraw, enabling efficient design and quick project initiation with templates.
  • Users highly value the ease of use of SmartDraw, enabling quick and professional diagram creation effortlessly.
  • Users greatly value the templates, enabling quick design creation and enhancing overall productivity with ease.
  • Users commend SmartDraw for its ease of use, making diagram creation quick and efficient for teams.
  • Users love the easy creation of diagrams with SmartDraw, benefiting from quick setup and extensive template options.
Cons
  • Users find the learning curve for advanced features steep, particularly for automation tools and complex functionalities.
  • Users find the limited shape options frustrating, wishing for more updates and 3D capabilities for better design flexibility.
  • Users feel the limited features of SmartDraw restrict their creativity and overall project capabilities, especially on mobile.
  • Users note a lack of essential features, like improved templates and mobile access, which affects functionality.
  • Users experience significant slow loading issues, especially on mobile, affecting accessibility and project management.

What Are Recent G2 Reviews of SmartDraw?

What Are G2 Users Discussing About SmartDraw?

Deel HR

Deel HR is a global HRIS/HCM solution that helps companies manage people, compliance and HR processes across countries It runs core HR operations, onboarding, employee files, approvals, policies, time off, and documents, and layers on modular tools for talent, performance, compensation and planning. Built-in global data and AI help teams automate busywork, draft content, and turn people data into better decisions. Key capabilities and value: - HRIS that centralizes employee data and automates routine tasks to reduce manual work - Engage: reviews, goals, learning and surveys that live in the same system as HR data - Compensation and planning: salary insights, benchmarking and costed headcount planning tied to real payroll data - Global-first design: support for every worker type and local rules across 150+ countries- - AI and automation: automate tasks with workflows that give HR teams 97hours back per month. AI gets you answers about global compliance, salary data. You can even hire AI Agents to help complete actions like plan headcount, aid with offboarding, or check for time of conflicts. Deel HR is aimed at people leaders who want a single, connected system that grows with the business. The product reduces risk, improves HR efficiency, and provides clearer, country-aware reports for leaders planning hiring, pay and performance

Average Rating: 4.8/5.0

Total Reviews: 1,374

How Do G2 Users Rate Deel HR?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Integration: 9.7/10 (Category avg: 8.4/10)
  • Restructure: 9.3/10 (Category avg: 8.4/10)

Who Is the Company Behind Deel HR?

  • Seller: Deel
  • Company Website:
  • Year Founded: 2019
  • HQ Location: San Francisco, California
  • Twitter: @deel
    30,540 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9,733 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Contractor
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 46% Small, 43% Medium

What Do G2 Reviewers Say About Deel HR?

AI-generated summary from verified user reviews

Pros
  • Users find Deel HR very easy to use with its intuitive design and straightforward navigation, enhancing their experience.
  • Users appreciate the ease of use of Deel HR, finding navigation and time tracking features straightforward and intuitive.
  • Users find Deel HR's helpful interface and features enhance their productivity and streamline their workflow effectively.
  • Users find Deel HR to be extremely intuitive, enhancing ease of use and seamless onboarding experiences.
  • Users appreciate the convenience of Deel HR for tracking projects and managing payroll effortlessly.
Cons
  • Users find the high fees associated with withdrawals and transfers to be a significant downside of Deel HR.
  • Users find the transfer fees expensive, particularly for bank transfers and despite using common payment methods like PayPal.
  • Users report payment issues with Deel HR, citing slow international transfers and high fees on various methods.
  • Users experience slow loading times that can be frustrating and disrupt the overall efficiency of Deel HR.
  • Users experience slow performance with Deel HR, facing delays in loading and transferring amounts, causing frustration.

What Are Recent G2 Reviews of Deel HR?

Backstory

Backstory (formerly People.ai) is the Revenue Answers Platform for GTM leaders. Revenue leaders ask the same questions every day: Is this deal real? Where's my risk? What do I focus on next? Backstory gives you straight answers - grounded in 100% of actual revenue activity, not CRM guesses. With more than a decade of training AI models on billions of sales interactions, Backstory connects every signal to the right accounts and opportunities and delivers answers where you already work - whether that's your CRM, Claude, Copilot, or other AI tools you already use. With Backstory, you can: - Know which deals are real and which are at risk, without waiting for rep updates - Get forecast answers you can defend, backed by actual activity data - Ask revenue questions directly in the AI tools your team already uses - See exactly what's happening across your pipeline and what to do next Sales leaders from Red Hat, Palo Alto Networks, Iron Mountain, TransUnion, Five9, and Randstad rely on Backstory to drive trillions in pipeline and revenue. Recognized by Gartner and Forrester, the Inc. 5000, Y Combinator Top Companies, and Forbes AI 50. Based in San Francisco and backed by ICONIQ Capital, Andreessen Horowitz, and Lightspeed Venture Partners.

Average Rating: 4.5/5.0

Total Reviews: 607

How Do G2 Users Rate Backstory?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Integration: 8.3/10 (Category avg: 8.4/10)
  • Details: 9.0/10 (Category avg: 8.7/10)
  • Restructure: 8.7/10 (Category avg: 8.4/10)

Who Is the Company Behind Backstory?

  • Seller: Backstory
  • Company Website:
  • Year Founded: 2016
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    99 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Account Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 56% Large, 39% Medium

What Do G2 Reviewers Say About Backstory?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the insightful data provided by People.ai, which significantly enhances sales management and decision-making.
  • Users commend the seamless CRM integration of People.ai, enhancing visibility and decision-making across sales activities.
  • Users praise the responsive customer support of People.ai, ensuring seamless integration and outstanding assistance throughout implementation.
  • Users value the customization options in People.ai, enhancing alignment and fostering collaborative integration with existing systems.
  • Users find People.ai easy to use with seamless integration and intuitive features that enhance their sales management experience.

What Are Recent G2 Reviews of Backstory?

What Are G2 Users Discussing About Backstory?

Grace Savides
GS
Researched and written by Grace Savides
Updated March 3, 2025

Org Chart Topics

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Learn More About Org Chart Software

What is Org Chart Software?

Organizational charts are diagrams of the structure of an organization or business that delineate employee roles, departments, and hierarchy among the organization’s members. Org chart software allows users to generate and update organizational charts digitally as opposed to creating them by hand. Standalone org chart software is readily available, but most are built into larger diagramming tools or HR platforms.

Key Benefits of Org Chart Software

  • Visual clarity for organization structure
  • Easy to use
  • Specific to organizational charts as opposed to a generalized diagramming tool

Why Use Org Chart Software?

Organizational charts can bring unprecedented clarity to a business’s structure, and org chart software simplifies the process of creating and maintaining them.

Visibility — Conveying complex structural information isn’t easy, especially when it needs to be digestible for an entire business. Organizational charts are the most succinct method to explain how a business is structured.

Ease of use — Org chart tools are straightforward and easy to understand. Generating an org chart can be as simple as uploading a roster list or drawing one in an application.

Who Uses Org Chart Software?

Org charts themselves are helpful for any business of all sizes and industries. Employees at any level or in any department can benefit from the visual clarity org charts offer. While org charts themselves are useful across organizations, typically org chart software itself is in the hands of human resources (HR) departments. Since HR teams handle workforce roster lists across a business, org chart generation features are sometimes built into broader HR tools.

Kinds of Org Chart software

Organizational charts seem simple, but there are multiple types available to suit different types of businesses, departments, and use cases. Org chart solutions will often provide pre-built templates for all the types of organizational structures outlined below.

Hierarchical — Hierarchical org charts are organized by tiers of authority; those at the bottom of the chart answer to those immediately above them, culminating with a single leader who oversees the organization. This is the most common type of organizational chart.

Matrix — Matrix org charts are used when individuals within an organization have multiple managers and/or have cross-functional roles. Organizations that don’t silo or separate their workforce by departments benefit most from matrix org charts because they are less concerned with hierarchy and focus more on the skills necessary for specific projects.

Flat — Flat org charts, sometimes called horizontal org charts, are similar to hierarchical org charts, but are best suited for organizations with little middle management and small companies. While flat org charts are organized by relative role and authority, there is more room for overlap between roles and skill sets. As businesses grow, they will often transition to hierarchical org charts to draw clear lines between roles and departments.

Org Chart Software Features

The basic features of org chart software are ubiquitous across all products, whether they be standalone or built into broader offerings. Some org chart solutions do provide more complex functionality should buyers want features like automation or generalized employee directories.

Templates — Pre-made and/or customizable org chart templates. Having different templates available can be helpful if you anticipate making multiple types of organization charts.

Roster upload — Allows users to upload a roster of employees to automatically generate an organizational chart.

Publishing tools — Allows users to publish or store org charts in different content management systems or other software solutions.

Additional Org Chart Features

Automation — Allows users to connect with external roster lists, allowing for automatic updates to already published org charts.

Workforce planning — Users can create tentative roster lists privately or create succession charts for workforce planning. This feature is popular in dedicated org chart solutions intended for HR professionals.

Staff directory — Provides a separate employee directory where staff can be viewed in a simple list form. Some staff directories are interactive, and clicking on employee portraits presents more information.

Potential Issues With Org Chart Software

Requires constant updates — The most noticeable problem with org charts is that they can quickly become out-of-date. Unless the software solution provides automatic updates, as a company changes, an org chart can quickly become inaccurate. For large businesses with multiple large departments that are always shifting, organizational charts that aren’t updated frequently can be completely useless. Businesses that want to use org chart software will either need to find an offering that provides automatic updates or will need to ensure information is manually updated as workforce changes are made.

Variation in clarity — Org charts aren’t always effectively implemented. As mentioned previously, there are multiple types of organizational charts, and each excels at presenting different kinds of organizational information. If created haphazardly or without context, a poorly-made org chart will only cause more confusion for those with questions.

Similarly, businesses may need to leverage multiple org charts of different types to adequately cover all the relationships that exist in their organization. Just one organizational chart may not be enough to provide enough clarity. If a business wants to implement org charts, the undertaking may take more time than they anticipate if they want to do it well. Businesses should be prepared to spend a sufficient amount of time and manpower creating and maintaining org charts if they choose to have them at all.