AdamX saves me hours every week. Instead of manually listening to calls to find coaching opportunities, it automatically identifies the key moments and gives me specific clips to review with my reps.
The pattern recognition across our team is incredibly useful - I can quickly see if an issue is one rep who needs coaching or a company-wide problem we need to fix systematically. The golden moments feature makes it easy to find customer enthusiasm clips for testimonials and success stories.
What really sold me is how it integrates seamlessly with our existing call recording setup. No complex implementation, just immediate value. The insights are actually actionable rather than just more data to ignore. Review collected by and hosted on G2.com.
Honestly, there's not much to dislike. If I had to pick something, it would be that I wish the initial setup could pull in more historical call data - we had to wait a few weeks to build up enough analysis for the really deep insights.
Also, sometimes I find myself wanting even more granular filtering options when looking at team patterns, but that's more of a "nice to have" than a real complaint.
The platform is still relatively new, so occasionally I'll think of a specific analysis I'd love to see that isn't available yet, but the core functionality works exactly as promised. Review collected by and hosted on G2.com.
Validated through a business email account
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
