Action1 Reviews & Product Details

The software inventory is extremely useful. I also really value the ability to deploy software remotely, along with the asset register that keeps track of all our laptops and servers. Review collected by and hosted on G2.com.

It’s really frustrating that I have to enter a verification code sent to my email almost every time I try to log in. It makes the sign-in process feel unnecessarily repetitive and slows me down. Review collected by and hosted on G2.com.

Enterprise level patching tool (software scanning, vulnerability identification, and reporting) available for free, it's incredible. The interface is simple and intuitive but can help perform more in-depth functions as needed. The ability to deploy custom scripts or scripts from the built-in library is very nice. The agent is lightweight and easy to install and doesn't seem to have a noticeable impact on endpoint performance (even on lower-end hardware). The ability to create granular patching policies and schedules and apply them to different device scopes is very important and great that it's there in a free tool. Review collected by and hosted on G2.com.

Being able to remotely view client-side logging would be nice (it's possible that this feature exists and I just haven't looked into it enough yet). The ability to get rid of some default features (like the New Endpoints group) would be nice, but is not a dealbreaker. Review collected by and hosted on G2.com.

I like the ease of application and scheduling of updates, whether for software or the operating system itself, in addition to being able to execute custom scripts for my environment. I maintain the security of the servers by adding some as staging, and after the global implementation of updates. The customizable scripts allow me greater control over some deletions or cleanups that the tool itself does not perform. Action1 complements the security I need for the servers and its initial setup was very practical and easy. Review collected by and hosted on G2.com.

I encounter challenges with standard scripts and scheduled reboot for Ubuntu, which is what I use. I also miss scripts for checking and cleaning old data, such as system schedules or previous installations. It would be helpful to be able to bring programs from startup for both Linux and Windows and to be able to reboot or schedule the reboot for Linux. Review collected by and hosted on G2.com.

I enjoy the ease with which I can update many computers remotely using Action1. I'm able to uninstall and install software, as well as run updates for most of the programs we use, which makes my job much easier and more productive. I also appreciate how it enhances security on every single workstation. Being able to do these tasks from one console, no matter where the computer is located, really boosts my efficiency and productivity. The initial setup was incredibly simple, just create your account and install an agent on each workstation. I like how once the computer checks in, I get a nice inventory and overview of everything on that workstation, including patches and vulnerabilities, right on my screen. Choosing how to deploy them is straightforward. Action1 has replaced the need for multiple tools like Instant House Call and Ninite, as well as spreadsheets and manual steps, which is a huge relief. It really is a time saver and enhances security, controlling patch management effectively, leading to fewer vulnerabilities. Review collected by and hosted on G2.com.

I did have trouble learning how to build and run scripts, so I think having a little more instruction there would help. I was able to research the answer and find a way to do it, and I applied it correctly. That's the only problem I found so far. Review collected by and hosted on G2.com.

Action1 provides a convenient way for me to keep my client PCs (and Servers) up to date. It has saved me a great amount of time and effort and keeps a record of the activity automatically. Review collected by and hosted on G2.com.

That I did not find and start using it sooner Review collected by and hosted on G2.com.

It allows me to keep up with all of the updates that otherwise get forgotten throughout the year. It saves time when I'd normally have to do all those updates over the summer! Review collected by and hosted on G2.com.

Some actions take a few more steps than I would like. For example, applying an update to certain computers rather than an entire group, is an extra step. BUT, I'm able to do it without any problems, so I can't really complain. Review collected by and hosted on G2.com.

Having the first 200 endpoints free lets us use Action1 to patch all of our systems, since our company isn’t that large. For the most part, Action1 has also been a “set it and forget it” solution for us; it just works. Review collected by and hosted on G2.com.

Action1’s main focus is patching, so it isn’t a full-fledged RMM. I see that as its biggest weakness; however, the free tier has definitely been helpful for us. Review collected by and hosted on G2.com.

I like the remote access and vulnerability updates in Action1. The initial setup was smooth and intuitive, although I miss the Portuguese language, I can use it without problems. Review collected by and hosted on G2.com.

I wish Action1 was a bit more like Microsoft's Intune, especially in terms of rule creation, simpler software installation, and better understanding of Windows. This would help improve the environment for small businesses looking for a lower-cost solution than Intune. I also miss the Portuguese language, which is somewhat lacking even though I can manage without it. Review collected by and hosted on G2.com.

Their UI/UX design is really well done and easy to use, and it’s genuinely helped us automate our patching cycle. Review collected by and hosted on G2.com.

There are a few features missing compared. For example, you can’t remotely control Linux or Mac, and there’s no GUI option for patching Linux systems—only scripts. Review collected by and hosted on G2.com.

I’m used to NinjaOne, and Action1 offers many of the same features, including remote access as well as updates and software installs/removals. The remote access capabilities are what I like most. Review collected by and hosted on G2.com.

While I like the remote access ability the best, it also needs some refinements. I'd like to see the Remote Access feature be easier to start. Surface the client notification features closer to the top of the menus. And I'd like it to be higher quality visuals. Review collected by and hosted on G2.com.