--- title: Action1 Reviews meta_title: 'Action1 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1069 reviews by the users' company size, role or industry to find out how Action1 works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 1069 scale: '5' date_modified: '2026-06-24' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- # Action1 Reviews **Vendor:** Action1 **Category:** [Patch Management Software](https://www.g2.com/categories/patch-management) **Average Rating:** 4.9/5.0 **Total Reviews:** 1,069 ## About Action1 Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company. ## Action1 Pros & Cons **What users like:** - Users value the **ease of use** of Action1, finding setup quick and management simple for their systems. (375 reviews) - Users value the **effective patch management** of Action1, significantly easing their endpoint management challenges and increasing reliability. (330 reviews) - Users find Action1's **easy setup** and configuration process to be seamless and hassle-free for managing updates. (225 reviews) - Users value the **effortless software deployment** capabilities of Action1, ensuring seamless updates across all devices. (212 reviews) - Users love the **automation capabilities** of Action1, allowing seamless server updates and efficient endpoint management. (205 reviews) - Users value the **ease of updates and vulnerability management** , highlighting automation and excellent dashboard features for quick insights. (180 reviews) - Users find **deployment extremely easy** with Action1, appreciating the straightforward installation and powerful features from the start. (177 reviews) - Software Updates (144 reviews) - Simple (143 reviews) - Patching Efficiency (131 reviews) **What users dislike:** - Users note the **absence of a Linux agent** , limiting functionality for those using Linux servers or clients. (171 reviews) - Users find the **remote access issues** in Action1 frustrating, citing slow connections and a need for feature improvements. (111 reviews) - Users note some **feature limitations** in Action1, including organization and reporting issues, impacting overall effectiveness. (73 reviews) - Users find the **reporting and user-friendliness** of Action1 lacking, affecting overall efficiency and usability. (72 reviews) - Users find that **improvement is needed** in report usability and automation logging for better experience. (71 reviews) - Users express frustration with the **feature issues** in Action1, particularly regarding offline capabilities and complexity in reporting. (57 reviews) - Users face **limited compatibility** with Action1, particularly for MacOS and Linux, affecting their overall experience. (52 reviews) - Limited Features (46 reviews) - Patching Issues (43 reviews) - Users face occasional **update issues** with Action1, such as failed policy applications and annoying update prompts. (41 reviews) ## Action1 Reviews ### 1. Easy to Setup with Excellent Automation Features, Needs Faster Console Refresh **Rating:** 5.0/5.0 stars **Reviewed by:** Rene B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Action1?** I like the ease of use; the console is very easy to navigate. It's easy to set up, and the automations are great. I can see what software is installed and easily remove software. Adding items to the repository is pretty easy. Also, I appreciate the remote desktop assistance feature. **What do you dislike about Action1?** Some of the things that could be improved are the console itself and the speed at which it refreshes from the clients. It's not always accurate and takes a while to display the right telemetry. It might be helpful for the console to alert users that it may take up to five to ten minutes, so there's no confusion about what's reported. Also, the reporting could improve. The navigation of the help desk site could be more streamlined for finding resources. **What problems is Action1 solving and how is that benefiting you?** I use Action1 for inventory applications, remote desktop, and support. It simplifies software installation and removal, and the console is easy to navigate. Action1 replaced our remote assistance vendor, SolarWinds, and facilitates easy automation and remote desktop assistance. ### 2. Effortless Patch Management and Windows Updates in Just a Few Clicks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Action1?** The ability to patch third-party software and update Windows with just a few clicks has easily made this my go-to tool for getting machines into compliance. It works right away, unlike Intune. I also like that I can run scripts, review the automation history, and watch automations run in real time, which makes it easier to see what’s happening as it happens. On top of that, being free for life for up to 200 machines is a huge plus and makes it the best RMM I’ve ever used. **What do you dislike about Action1?** The remote desktop features leave a lot to be desired. Latency is noticeable, and screen updates don’t feel as smooth or responsive as they should. Overall, the RDP experience could really use improvement. **What problems is Action1 solving and how is that benefiting you?** Updating my entire fleet, including 3rd party apps, through patch rings really makes my life easier. It’s also straightforward to see which vulnerabilities each machine has, along with the total count. Now I spend about five minutes on Monday instead of endless hours trying to get installation scripts working in Intune. Deploying Action1 through Intune was simple to set up initially as well. Another nice benefit is that it’s free for the first 200 machines, and I can revoke licenses to stay under that limit. ### 3. Effortless Compliance and Update Management **Rating:** 5.0/5.0 stars **Reviewed by:** Matt B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Action1?** I use Action1 to keep all my systems' third-party apps up to date for SOC2 compliance. It's a super easy quick software deployment tool that works well as a supplement for Intune. I love that it handles frequent browser updates because many users don't hit the "update" button or reboot often, saving me a lot of short calls to users. The ability to pick and choose who to update and when is fantastic as it allows me to stagger updates around big meetings, based on user feedback. I also use the remote desktop control feature a lot and appreciate that it connects with Intune for auto deployment. Starting for free was a big plus, and the initial setup was very easy as I just followed the instructions. I can confidently say I'd recommend it to a friend or colleague, rating it a 10 on the likelihood scale. **What do you dislike about Action1?** Maybe a little better way to see systems that are consistently failing on updates. Sort of like a red flag would be nice. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to keep all my 3rd party apps up to date for SOC2 compliance. It saves me from frequent short calls to users by handling browser updates and allows me to manage updates around users' schedules, avoiding conflicts with important meetings. ### 4. Perfect Fit for Small Business Patch Management **Rating:** 5.0/5.0 stars **Reviewed by:** Inam M. | IT Manager, Security and Investigations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Action1?** I like that Action1 provides a platform for keeping almost all apps up to date, which is crucial for compliance and security. The pricing is a big plus for me, as it's free for 100 endpoints, making it perfect for a small business that can't afford all the IT tools larger companies use. I also appreciate the Patch Management feature, which allows me to automate updates for approved software on specific weekdays. The initial setup was very easy; I just deployed the Action1 agent from Intune to all endpoints and it has worked smoothly. **What do you dislike about Action1?** Sometimes manual approval of updates gets too repetitive. While I do want control for most updates, some such as Chrome and Edge are safe enough to have an auto-approval. An auto approval feature would be a nice to have. **What problems is Action1 solving and how is that benefiting you?** I use Action1 for patch management, ensuring all software is up to date for compliance and security. It provides an interface to keep almost all apps updated and helps with remote monitoring. ### 5. Highly Effective Endpoint Management with Action1 **Rating:** 5.0/5.0 stars **Reviewed by:** Jason H. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2026 **What do you like best about Action1?** I use Action1 to manage updates and patching for my SMB's endpoints. I like that it provides visibility into what needs updating and what is still vulnerable. It offers a single location for managing all endpoints without having to touch each device manually. I also appreciate that it gives a list of all installed software for our endpoints, allowing me to review and ensure unauthorized software isn't installed. The initial setup was very easy, thanks to GPO, and setting up groups in Action1 was straightforward. I highly recommend Action1 and would rate it a 10 out of 10. **What do you dislike about Action1?** It would be nice to have a progress bar for the update tasks. It shows what it's working on but doesn't provide an idea of how long each update would take. Especially with larger updates, it would be nice to see the download or update installation progress. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to manage updates and patching for my SMB's endpoints, providing visibility into what needs updating and addressing vulnerabilities. It centralizes endpoint management, negating the need for manual handling and lets me review all installed software for unauthorized installations. ### 6. Effortless Deployment, Enhanced Security, Needs Better Support **Rating:** 5.0/5.0 stars **Reviewed by:** Aron K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Action1?** I love Action1 for its ease of deployment, reliability, intuitive dashboard, and seamless third-party patching. It simplifies the complexity of manual patch management and complex setups. With Action1, I just deploy the agent and start improving my security posture. The 3rd-party patching process, which is usually challenging, becomes straightforward and efficient. What makes it very valuable to me is that it gives me a real-time overview of all vulnerabilities in my environment and I was able to set up the environment within just one hour. **What do you dislike about Action1?** Support is limited and responses sometimes are slow. **What problems is Action1 solving and how is that benefiting you?** I use Action1 for vulnerability and patch management, improving best practices, simplifying deployments, and accelerating patching. Its ease of deployment, reliability, and intuitive dashboard remove complexities, providing a real-time overview of vulnerabilities, making 3rd-party patching straightforward and boosting my security posture. ### 7. Comprehensive IT Solution with Free Endpoint Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2022 **What do you like best about Action1?** I really like that Action1 solves several problems for the small business I work with, such as providing updates and patches, remote helpdesk and maintenance, vulnerability monitoring, and inventory management. With Action1, I don't have to search for updates for various software and hardware. Accessing computers while staff are at lunch to fix issues and looking up serial numbers for warranty purposes is direct and easy. I also appreciate that all these uses work very well. One standout feature is that the first 200 endpoints are free, which is incredibly helpful when budgets are tight in IT. This feature allows for more flexibility in budgeting considerations. The initial setup of Action1 was very easy and user-friendly. It's also very fully featured, so I can focus only on the immediate needs without diving deeply into all the capabilities. I've paid for Action1 in the past and will likely do so again because it is so valuable. I want Action1 to succeed and support it since it has provided such valuable services. **What do you dislike about Action1?** Some major and frequent updates are not built in for quick rollout. We've developed scripts to install some Autodesk updates, but it doesn't work for all the Autodesk updates. It would be helpful for Action1 to partner with Autodesk to the extent that all (many and frequent) updates are built-in to the software repository. **What problems is Action1 solving and how is that benefiting you?** I don't need to search for updates, can access computers remotely, and manage inventory easily. Action1 is budget-friendly with 200 free endpoints, adding flexibility for small businesses. ### 8. Efficient Vulnerability and Patch Management with Minor Remote Support Hiccups **Rating:** 5.0/5.0 stars **Reviewed by:** Rohit P. | Senior Manager IT , Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Action1?** I started using Action1 a few months ago, and I am happy with its capabilities. The tool can be managed by the IT team without requiring highly skilled personnel, and the user interface is very user-friendly. Once you install the agent on any endpoint, it starts to sync and push data to the console efficiently. I like the comprehensive device controls available for applying patches and the overall effectiveness of the UI. Action1 helps identify vulnerabilities quickly and allows me to fix them by applying patches. Features like taking endpoint remote access, managing scheduled reboots, auto remediation, and obtaining valuable reports for compliance are really helpful. Additionally, the initial setup was good and quick. **What do you dislike about Action1?** I find it lagging in Remote support, especially since the screen doesn't refresh quickly when taking remote access. There is also a lack of filters on the vulnerabilities and patches screen to filter with device groups and export the filtered data in CSV. Additionally, Action1 is not helping to remediate or manage Linux-based workloads. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to identify vulnerabilities and missing patches across endpoints, apply patches, and manage device inventory. It provides endpoint remote access, schedule management, auto-remediation, and valuable compliance reports. Its user-friendly UI and ease of management without needing a highly skilled team are great benefits. ### 9. Great Patch Management Tool with Room to Improve on Remote Access **Rating:** 4.0/5.0 stars **Reviewed by:** Humam A. | System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Action1?** I like that Action1 offers full functionality for the first 200 endpoints at no cost, making it very practical for MSP use and smaller environments. The platform is straightforward to use, especially for patch management and remote scripting, which saves us time in daily operations. I appreciate how responsive the development team is to community feedback, with frequent updates that are clearly aligned with real user needs. The patch management feature is great as it allows us to automate updates across multiple customer environments, providing clear visibility into missing patches. The remote scripting feature is valuable for quick fixes and repetitive tasks, allowing me to run scripts across multiple endpoints without the need for full remote sessions. The initial setup of Action1 was very straightforward, with quick deployment and simple agent installation, enabling us to manage endpoints almost immediately without complications. **What do you dislike about Action1?** The remote desktop feature can be slow and laggy at times, especially compared to dedicated remote access tools, which can impact troubleshooting efficiency. It would also be beneficial to have connection options beyond the web interface, as a standalone client or alternative access method could improve performance and usability. **What problems is Action1 solving and how is that benefiting you?** Action1 automates patch management, keeping endpoints consistently updated without manual effort. It provides clear visibility into missing patches and speeds troubleshooting with remote scripting, saving time. It's straightforward to use, offers essential features for small environments, and has a responsive development team. ### 10. Dashboard Visibility, Network Software Insights, and Easy Remote Desktop Access **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Action1?** Best features for me are the Dashboard that allows me to quickly see the vulnerabilities at a glance, the ability to see installed software across the network and the remote desktop that is easily accessible. The initial setup was easy and the documentation was really helpful **What do you dislike about Action1?** The software removal doesn’t always work, but I’ve found a few ways to use scripting to work around those issues. The fact that it is an online service it can be a little slow when moving between menu items, but nothing that bothers me too much. The installation and integration with AD took a little bit of fiddling to get right but once setup i could forget it completely **What problems is Action1 solving and how is that benefiting you?** The latest release has made it possible for me to use it across more Linux distros, which makes it much easier to keep track of my entire network. Also, the free tier being increased to 200 endpoints has really helped me test the product in a larger-scale deployment. ### 11. Effortless Setup, Enhanced Deployment Features **Rating:** 4.5/5.0 stars **Reviewed by:** Tom W. | It and Accounting Clerk, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Action1?** I use Action1 to update our Windows and Mac workstations and Windows servers. It makes it much easier to be aware of vulnerabilities and patch them quicker, and I also appreciate how much easier it is to reconfigure workstations in groups. The auto deployment combined with the update ring has been really lovely. Having an easy way to add new devices saves a lot of hassle, and being able to test the updates before they go out to the whole organization has saved headaches. It was very easy to deploy the agents, which enhances its usability. **What do you dislike about Action1?** The only issue I have, it sometimes reasons for failed deployments can be hard to understand. An update can fail and the error message is very simple, which isn't necessarily the most helpful. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to update our Windows and Mac workstations and servers. It simplifies detecting vulnerabilities and patching them quickly. It also makes it easier to reconfigure workstations in groups and saves hassle by allowing easy device addition and update testing. ### 12. Straightforward Deployment, Clean Portal, and Great GitHub Scripts + API Access **Rating:** 5.0/5.0 stars **Reviewed by:** andre l. | IT consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Action1?** It does what it says on the tin. The software is very straightforward to install on endpoints, and it can also be easily deployed via Intune, so it’s a real no-brainer. Once it’s in place, there are plenty of actions you can take through the portal, which I find easy and straightforward to use. Overall, it feels clean and simple. The biggest bonus, if I may say so, is the GitHub repository, with plenty of script samples in PS and other options you can use. And don’t forget the API access if you need to tailor small apps for the IT department. Lastly, you can really use the product to its full potential before committing yourself or your business to it, which is pretty rare these days. **What do you dislike about Action1?** TBH, I do not know. Right know there is nothing I dislike about. **What problems is Action1 solving and how is that benefiting you?** reboot pending, updates, security. Basically making IT life easier since it is easy to check the status of the Business estate in one simple portal. **Official Response from Kimberly Gonzales:** > Hi Andre, It's great to hear that Action1 is making IT management easier for you and your business. Thank you for your positive feedback! ### 13. Fast, Reliable Software Distribution with Action1 **Rating:** 4.5/5.0 stars **Reviewed by:** Alex B. | Company Owner, Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Action1?** I love the speed of the action at Action1. When I click 'deploy', the client starts the installation within seconds, without waiting times or unclear ETAs, it just starts immediately. I also appreciate the free option for 200 devices, which provides an ideal way to get acquainted with the product. It really offers the chance to get to know Action1. It makes my work much easier. The initial installation was super easy; you deploy an MSI and it automatically comes into our tenant at Action1, after which you can do everything with the client. We switched from Intune because the speed there was unpredictable, and Action1 is strong in this regard. **What do you dislike about Action1?** If the Entra integration can work natively, that would be nice. We currently have a workaround because it was a big wish for us to install software based on employee rights. Yes, there is still some poor sorting in the reports, which causes incorrect sorting, resulting in the order 1, 20, 3, 31. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to gain control over vulnerabilities and have access to an easy platform to resolve them. I greatly appreciate the quick action without waiting times and the ability to start installations within seconds. ### 14. Streamlined Device Management with Action1's Robust Features **Rating:** 5.0/5.0 stars **Reviewed by:** Eric D. | Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Action1?** I use Action1 as an RMM for our Windows devices, about 600 of them, and I really love the ease of deployment to our devices and the initial setup. Action1 replaced two very manual and outdated products we used before. It's great because it greatly simplified management of Windows updates and deploying apps and scripts with their automation. Setting up Action1 to take control of our Windows and third-party updates was a very simple process, and I finished it in less than an afternoon. Deploying the agent is simple and quick, and Action1 offers multiple options for deployment. I particularly enjoy the automated updates and the remote access functionality, which we use the most. Action1 provides the deep info and reporting that I really wanted to monitor deployment and device health. I also used Intune to push it out, but you could also use a group policy for Windows. I am really excited about some of the things on their roadmap like the self-service store. I demoed five different RMMs and Action1 was the only one that was easily approachable and had all the features I wanted, and then some. **What do you dislike about Action1?** There are a few customizable options that I would like to have. By default, when pushing out apps/updates, there is a checkbox to turn off manual Windows updates. This is a feature I would like to leave on for my users, so it would be nice if I could turn off the option that is there entirely. My technicians don't always notice the checkbox and so may accidentally block manual updates for a user, which can cause confusion. **What problems is Action1 solving and how is that benefiting you?** Action1 simplified management of Windows updates and app deployment with automation, offering deep reporting for device health. It replaced outdated systems, improved remote access, and eased deployment, making it easy to manage around 600 devices. ### 15. Efficient Patch Management with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Ad A. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Action1?** I like Action1's easy-to-use interface and quick onboarding process. We onboarded in a couple of days for macOS and Windows machines and added Linux when it was available. The detailed information it provides is valuable, and the easy search function makes data easily fetchable. I also appreciate the ability to track vulnerabilities daily and create automatic patch deployments that run weekly. The integration with our other systems, like EDR and directory services, using the API to fetch and organize data is quite helpful. **What do you dislike about Action1?** We had to find an alternative to fetch macOS encryption status, which we get from our EDR. It would be good to have status on browser extensions, though I'm not sure if it's missing as I haven't checked it yet. The reporting could be easier to use. Also, some tables aren't exportable, like the main endpoints table, which is a bit of a hassle. It was also a bit challenging to have a risk score per endpoint to quickly determine which endpoints are vulnerable and need immediate patching. Connecting to HR and directory systems to easily correlate endpoints with their owners would be a good addition. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to manage endpoint posture, track vulnerabilities, and automate patch deployments, all with easy onboarding and detailed information. It quickly helps us control updates and deploy tools, providing visibility into our endpoints without needing MDM. ### 16. Effortless Remote Management, Phenomenal Value **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan H. | Technology Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Action1?** I like that Action1 is a great remote tool for keeping track of about 150 computers and helps keep our computers secure by notifying us of needed updates. It's great that the first 200 computers are free. I find the automations nice and helpful for keeping computers up to date as needed. The initial setup was very easy, which was a big plus. **What do you dislike about Action1?** I do wish that Action1 had a dashboard to show which computers haven't been restarted in a while. I know you can do it one at a time in telling but not all together. It would just be nice to see a dashboard to see if a computer hasn't been restarted in a long time because we all know that recent restart makes the computer run better. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to track about 150 computers, keeping them updated and remote into them as needed. It helps keep our computers secure by notifying us of needed updates. The automations make it easier to keep computers up to date. ### 17. Incredible Value, Effortless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Brian R. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Action1?** I really appreciate that Action1 offers the first 200 devices for free for a small business like mine. That's an incredible value and made the decision much easier because security threats don't care about company size, and Action1 clearly understands and supports that reality. Also, the initial setup was the easiest of any tool I've ever used in my twenty-year IT career. **What do you dislike about Action1?** The screen sharing piece can be a little laggy sometimes, but that's not the primary use case we have for the tool. **What problems is Action1 solving and how is that benefiting you?** I handle third-party and Windows patching through Action1 and use its screen-sharing feature, which helps manage security efficiently. ### 18. Amazing Full-Featured Product with 200 Endpoints and an Easy-to-Manage Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Colin C. | Local admin, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Action1?** The fact that they give 200 endpoints with a full featured product, amazing, the interface is easy to manage, granted i have only touched on most of it but looking forward to learning more. **What do you dislike about Action1?** I wish it supported more types of endpoints. It already has a decent list, but I’d feel more confident if I could be sure it’s properly updating my LXC containers, etc. ARM-based updates would also be handy. And, of course, it doesn’t support auto-reboot for Linux systems just yet. **What problems is Action1 solving and how is that benefiting you?** It saves me time and reduces guesswork. The environment is clean, and it’s almost a one-stop shop for listing vulnerabilities and helping keep systems clean and up to date. ### 19. Patching and App Installs That Just Work—Nothing Beats Action1 **Rating:** 5.0/5.0 stars **Reviewed by:** Kenny B. | Company Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2026 **What do you like best about Action1?** Patching and application installation just works. We've used other patching platforms in the past and NOTHING beats Action1. We HIGHLY recommend. Installation is easy using the provided curl commands. Customer Support responds super quick and is quite helpful. The weekly webinars are a must. We perform patching at least once a week and push out software frequently. It integrates easily into new environments. **What do you dislike about Action1?** Some issues we've seen are feature updates aren't installed through a patching cycle, but requires different configuration. **What problems is Action1 solving and how is that benefiting you?** We had issues with patching solutions not patching properly. Action1 patches on time and every time. Some customers aren't happy to reboot their computers during business hours, but we're getting computers updated now. ### 20. A great product for free **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2025 **What do you like best about Action1?** This product has allowed us to terminate other services that were having year-over-year price increases. This does 90% of what we need it to do and more. It's very easy to use, the customer support via Discord and email has been acceptable, and the number of features for a free product is impressive. We've submitted improvement suggestions and voted on existing ones, and they've already been implemented. It was very easy to impliment and we use it nearly daily. **What do you dislike about Action1?** I would like to see the Remote Support function either integrated with something like RustDesk or AnyDesk or rebuilt with more functions. It works as it is, but it is very crude. **What problems is Action1 solving and how is that benefiting you?** We were using a combination of products to manage our endpoints. With WSUS for Windows updates, and Lansweeper for package deployments and updates. This has eliminated both and does a way better job at package deployment than lansweeper. ### 21. All-in-One Solution for Efficient Computer Estate Management **Rating:** 5.0/5.0 stars **Reviewed by:** Paul L. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Action1?** Everything you need from an agent is conveniently gathered in one place, making it much easier to manage, support, and stay in control of your estate. This setup also helps you keep on top of tasks that would otherwise take up a lot of time. **What do you dislike about Action1?** Report subscriptions only permit a single recipient, which means that if you want to send the same report to multiple people, you have to create separate subscriptions and schedules for each recipient. **What problems is Action1 solving and how is that benefiting you?** action1 addresses several ISO27001 and CE+ requirements by automating Windows updates, as well as deploying software and software updates. It also provides me with an overview of my systems and potentially enables proactive maintenance. **Official Response from Kimberly Gonzales:** > Hi Paul, Thank you for sharing your experience with Action! We appreciate your feedback on the report subscriptions and will take it into consideration for future improvements. ### 22. Effortless Windows Patching with Powerful Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Pete S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Action1?** I use Action1 for Windows patching, updates, and identifying vulnerabilities, and it saves us a lot of time compared to WSUS. I really appreciate the centralized Windows patch management that lets me deploy Windows security, cumulative, and driver updates all from one place, with the ability to schedule installs during off-hours. I also like the automation for software deployment, which pushes software installs to many endpoints at once and retries installs automatically for systems that are offline. This provides a consistent way to deploy tools across staff PCs and servers. Additionally, I value the endpoint visibility and update status tracking, which shows which endpoints are checking in and helps identify machines that are missing updates or haven't reported in, supporting vulnerability awareness across the environment. Setting it up was very easy, taking only about 4 hours to deploy the client to all staff workstations via Windows Group Policy. **What do you dislike about Action1?** I think there could be more support for automated software deployment. Specifically, the number of software pre-packaged deployments that are available is lacking...not bad...but just a bit. For example, we use Exacqvision Client software and Action1 does not have a pre-packaged 'out-of-the-box' solution for this, so we have to either script it manually or install it on each computer. **What problems is Action1 solving and how is that benefiting you?** I find Action1 saves us a lot of time compared to WSUS, centralizes Windows patch management, automates software deployment, and offers endpoint visibility with update status tracking, all within an easy setup. Thet product has also helped us with customer support, in that when a staff member appears to be having a security issue we can easily identify the vulnerabilities with the staff members system using Action1. Also we use the product every day and it was very easy to integrate into our daily routine. ### 23. Effortless Cloud-Based Solution with Extensive Features **Rating:** 5.0/5.0 stars **Reviewed by:** Mark N. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2026 **What do you like best about Action1?** I love that Action1 is so easy to use and is a cloud-based solution, which makes it much more comprehensive compared to WSUS. I appreciate that it helps keep everything current and updated and provides good insights into my desktop inventory. It's great that Action1 allows me to identify needs within the organization, like who needs more memory or whose anti-virus is outdated, and I can deploy software packages to a fleet of computers. The initial setup was very easy, as it just required me to update my antivirus rules and DNS whitelist. I also like that it scales well, even with a company of about 50 people. **What do you dislike about Action1?** Can't think of anything.... I am more pleased than I anticipated. I should have ditched WSUS years ago **What problems is Action1 solving and how is that benefiting you?** I use Action1 to keep everything current and updated, gain insights into desktop inventory, and deploy software packages. It's a cloud-based solution that's easy to use, with more features and tools than WSUS. ### 24. Efficient Management, Remote Access Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Action1?** I like Action1 because it helps us manage the clients' machine park, which is essential for our IT support company. Organized management is something I really appreciate, along with automations, as they make it easier to perform the routine services we provide. Additionally, these automations run in the background on the clients' computers, which is very useful. **What do you dislike about Action1?** I don't like that remote access in Action1 doesn't transmit keyboard commands like copy and paste or Control + R. I also miss a file transfer box during the remote session. Due to these small issues, we often need to use third-party remote access software to make the connection, such as AnyDesk or RustDesk. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to remotely manage clients' machine parks, control hardware inventory, and automate scripts, which organizes our management well. ### 25. Effortless Third-Party Patching with a Clean, “Just Works” Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Francisco E. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Action1?** The biggest thing for us at Enriquez MSP is just how simple the whole platform is to navigate. I’ve used plenty of tools that feel like they were built in the 90s, but this one is actually snappy and doesn't require a manual to find what you need. Getting it set up was a breeze, too, we had the agent out on our first batch of endpoints in minutes without any "hoops" to jump through. I’m logged into the dashboard pretty much every single day just to keep an eye on things. It’s packed with a lot more than just basic patching; having the built-in vulnerability stats and the remote access tools all in one place saves us from jumping between three different apps. It also slots right into our existing stack without causing any weird conflicts or headaches. Honestly, even their team has been great. Any time we’ve had a quick question, they’ve been super responsive, which is a relief because normally you're waiting days for a "help desk" to get back to you. It just makes my life a lot easier when the tool does what it says it's going to do. **What do you dislike about Action1?** If I had to nitpick, the remote desktop tool is a little basic. It works fine for a quick fix, but it's missing some of the "quality of life" features you see in dedicated tools, like a more intuitive way to drag and drop files or a better multi-monitor view. Also, the reporting is decent for internal use, but I wish I could customize the layout a bit more when I'm trying to send a polished "security health" PDF over to a client. Right now, it's a bit more "data-heavy" than "client-friendly." Nothing that stops us from using it, but those are the two areas where I think they could polish things up a bit. **What problems is Action1 solving and how is that benefiting you?** The biggest headache it solved for us was the constant "manual" feel of keeping our clients secure. Before, we were basically playing whack-a-mole with third-party updates, one client would be on an old version of Zoom, another would have an unpatched browser, and it was a mess to track. Action1 basically took that off our plate. It’s saved us a ton of time on the help desk because we aren't manually pushing basic updates anymore; the platform just handles it. It also gives us a way better "security story" to tell our clients. Instead of just saying "we keep you updated," we can actually see the real-time vulnerability data and fix things before they turn into a ticket. For a smaller team like ours, it honestly feels like having an extra technician on staff who just handles the tedious patching 24/7. It lets us focus on the bigger consulting projects and growing the business instead of getting bogged down in the "small stuff" that usually eats up our mornings. **Official Response from Kimberly Gonzales:** > Hi Francisco, We're thrilled to hear that you find Action1's platform simple and efficient to navigate. We strive to provide a user-friendly experience and are glad to hear that it has been a breeze to set up and integrate into your existing stack. We appreciate your feedback on the remote desktop tool and reporting, and we'll take it into consideration for future improvements. ### 26. Effortless Deployment and Versatile Management **Rating:** 5.0/5.0 stars **Reviewed by:** Therese J. | Network Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Action1?** I love the super simple setup and deployment of Action1. Managing updates for products beyond just Microsoft is a big plus for me. The visibility and remote desktop capabilities are fantastic. It's really easy for me to deploy to endpoints, which saves a lot of time compared to other solutions. The remote desktop feature is convenient because it skips having to use another product, making quick help desk situations more efficient and easier for end-users. **What do you dislike about Action1?** I wish that there was more visibility into whether endpoints were online or offline on more of the different screens. It's easy to see which ones are connected or disconnected on the main screen endpoint screen, but it would be nice when trying to deploy updates or seeing what's missing, if it would show whether or not they were on or offline. **What problems is Action1 solving and how is that benefiting you?** I find Action1 easier to use than WSUS, and it simplifies setup and deployment, saving time. It allows me to manage updates for various products and offers fantastic visibility and remote desktop capabilities, making help desk tasks quicker and easier for end users. ### 27. Efficient Patching with Great Remote Capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy O. | Manager Information Systems, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Action1?** I like that Action1 is free for the first 200 endpoints, which is fantastic for my needs since we only have about 25 endpoints. I also appreciate its remote access feature that allows me to log in from anywhere and perform tasks even for purposes other than patching. Its ability to run almost any task on the clients from the web console is a great functionality. Although the initial setup took some time to understand, the AI assistance made it easily manageable in a day. **What do you dislike about Action1?** Even though it has a ton of customizable options, not everything is customizable. A few extra options to customize would be nice. I would like to be able to customize the interface a little more, like being able to edit screens by removing unnecessary column headers, etc. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to deploy patches efficiently and keep software updates stable. Its free access, remote capabilities, and task execution from the web console are fantastic, especially for our 25 endpoints. ### 28. Effortless Endpoint Management and Patching **Rating:** 5.0/5.0 stars **Reviewed by:** Bradley B. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Action1?** I use Action1 for endpoint management, patching, pushing updates and software, and remote assistance. It's a wonderful all-around tool. I appreciate being able to push updates and software without navigating something more complicated and setting automations to run without manual intervention. I love its ease of use; coming from the world of SCCM and Intune, Action1 has an intuitive UI, making setup and management super simple. Setting up a GPO to push the software package was a breeze; all the endpoints popped up, and I grouped them as I liked. The user-friendly nature makes setting up automations, software packages, and scripts really easy. **What do you dislike about Action1?** It would be nice to be able to run more than one script at a time, like you can do with software, and updates. **What problems is Action1 solving and how is that benefiting you?** I use Action1 for endpoint management, patching, pushing updates and software, and remote assistance. It lets me push updates without navigating complex systems and automate tasks instead of doing them manually. ### 29. Effortless Patching with Exceptional Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Haider A. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Action1?** I really appreciate Action1 for its ease of use and the smoothness with which it handles patching. The tool provides great visibility of the endpoint status, allowing me to easily check for pending updates as well as manage the software repository efficiently. The initial setup was remarkably easy; I just needed to deploy the agent via the Intune portal, and the agent autonomously started checking device details. This seamless integration with Intune MDM enhances the way I manage devices and updates. I highly recommend Action1, as it has proven to be an invaluable asset in ensuring operational efficiency and device management. **What do you dislike about Action1?** I think it would be great if an endpoint security feature was integrated into Action1, like an antivirus software. **What problems is Action1 solving and how is that benefiting you?** I use Action1 for efficient Windows patching, software deployment, and updates. Its ease of use and visibility into endpoint status, like pending updates, simplify management. ### 30. Feature-Rich Solution at a Great Price **Rating:** 4.5/5.0 stars **Reviewed by:** Kevin M. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Action1?** Action1 provides a lot of features for a reasonable price. The features that we use most are patch management, software deployment, and remote control. The patch management feature works far better than our previous WSUS deployment for managing operating system updates, and we use it every month. Action1 was easy to set up in our environment and is definitely compatible with most standard products. **What do you dislike about Action1?** We do not have any unresolved issues with Action1, and we can't think of any parts that we dislike. The customer support has been very helpful. If we had to reach for a negative, it would probably be that it's not as widespread as some of the other solutions out there. Their user base seems to be rapidly expanding, so they are heading that way. **What problems is Action1 solving and how is that benefiting you?** We use Action1 for Patch Management, End User Support, Endpoint Management, Endpoint Inventory, and Software Deployment. All of these features work well and keep our environment operating smoothly. ### 31. Seamless Patching and Reliable IT Support **Rating:** 5.0/5.0 stars **Reviewed by:** Hamzah S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Action1?** I think Action1 has great customer service and is very easy to use. It's a powerful and secure tool that I find reliable. As a solo IT admin managing about 200 devices, I can always rely on it without any issues. It's been brilliant even for significant tasks like upgrading from Windows 10 to 11. Deploying patches, scripts, and uninstalling software is quick and easy, giving us a great overview of our devices. The initial setup was extremely easy, with the lightweight agent working immediately. **What do you dislike about Action1?** For what I use it for, it's pretty good, but maybe they'll add some more features where it'll also just make it a no brainer to use for those as well. **What problems is Action1 solving and how is that benefiting you?** Action1 makes deploying patches really easy, gives a good overview of all devices, and acts as a reliable backup for our desktop. It simplifies deploying scripts quickly and makes uninstalling software very easy. ### 32. Effortlessly Manages Endpoints, Simple Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Action1?** I really appreciate Action1's simple and easy deployment process. The GUI is ultra-easy, meaning there's pretty much no learning curve for me. Setting up update rings is also a breeze; it took me only about 20 minutes. The initial setup was amazingly quick, just 10-15 minutes with the group policy to deploy to all workstations, thanks to the MSI package for Windows. I love how Action1 works as a standalone solution, so we don't have to use other tools unless needed. **What do you dislike about Action1?** Remote support/access, it's often laggy compared to other third-party dedicated solutions. 100% needs a way to tell the user the workstation is currently being controlled by an administrator, instead of nothing which is currently the case. And again, if it was smoother, it would be 95% there. **What problems is Action1 solving and how is that benefiting you?** Action1 centralizes endpoint management, making it simple to keep workstations in check and patched, reducing manual work and saving time. ### 33. Easy Setup, Intune Integration, and Outstanding Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Damjan S. | SysOps/DevOps Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Action1?** Very easy and simple to setup with a massive list of supported applications and Intune integration. The UI/UX is easy to navigate and the performance is outstanding. Onboarding devices is simple to do and the dashboards provide an excellent overview. **What do you dislike about Action1?** Additional settings for patch management timing would be great however I think most of the issues are Windows related. **What problems is Action1 solving and how is that benefiting you?** Patch management, security overviews and analysis, remote support and Intune integration. ### 34. Action1 Shines with Automated Patch Management and Reliable Remote Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sergio M. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Action1?** The patch management is where Action1 really shines. Keeping endpoints current used to be a time-consuming process; now it's largely automated and reliable. Deploying new applications across our environment is equally smooth — we can roll out software quickly and with confidence. Remote access is fast and stable, which makes supporting users and resolving issues much easier. **What do you dislike about Action1?** Nothing significant to report. The platform has met our expectations consistently. **What problems is Action1 solving and how is that benefiting you?** Action1 has streamlined our core endpoint management tasks considerably. Patching and application rollouts that once demanded significant manual effort are now handled efficiently, freeing up our team to focus on higher-priority work. The overall experience has been very positive. ### 35. Always-Free 200-Endpoint Tier with Strong Inventory, Patching, and Remote Support **Rating:** 5.0/5.0 stars **Reviewed by:** Absar Z. | IT Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Action1?** Always Free 200-Endpoint Tier, Collect data for Inventory, Deployment of software and patches, Remote support to the user **What do you dislike about Action1?** It would be helpful to add an inventory management system to the platform so the IT team can collect and manage data centrally. **What problems is Action1 solving and how is that benefiting you?** Action1 is a cloud-based platform that helps us whenever a remote system faces technical issues. It also helps with new software deployments and with addressing vulnerabilities when they are received. **Official Response from Kimberly Gonzales:** > Hi Absar, We're glad to hear that you've found value in Action1. We're constantly working to improve our platform, and your feedback about adding and inventory management system is valuable to us. ### 36. Straightforward Setup and a Generous Free Tier for Patching Devices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Action1?** What I like most about Action1 is how straightforward it is to configure and set up everything we need. They also offer a very generous free tier, which lets us patch all of our devices without even coming close to the free-tier limit. **What do you dislike about Action1?** I’d find this a lot more helpful if the Discord were more active, with more information shared and potentially some support as well. **What problems is Action1 solving and how is that benefiting you?** We use Action1 to manage Windows patches and application updates across our entire organisation. It gives us a clearer overview of what’s installed on our systems and what still needs to be patched, which makes it easier to stay on top of updates. **Official Response from Kimberly Gonzales:** > Thank you for your review! We understand the importance of an active community and will work on enhancing the support and information sharing on our Discord platform. ### 37. Effortless Software Management with Robust Remote Installation **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher W. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Action1?** I like that it also allows me to keep track of third-party software installations and updates and even has a large library of our LOB application stack already configured for updating / installation. In addition, I can securely and remotely install new programs as our users require them without giving them admin rights to their workstation(s) **What do you dislike about Action1?** I haven't found anything I dislike so far **What problems is Action1 solving and how is that benefiting you?** Many of our users have our phone software installed on their laptops so they don't need to be tethered to a desk to take phone calls. Action1 already had this program available for installation and updates were preconfigured saving me time in deployment when imaging new devices. In another instance, a user was having issues with PDF files not rendering properly in Edge - Action1 allowed me to quickly install Adobe Reader DC on this user's PC, connect to their PC remotely and set default file actions for opening PDF files - All this was done very quickly without having to drive 9 hours to see the individual user's PC. ### 38. Excellent software for the any msp getting started with 200 endpoints covered by the free version. **Rating:** 5.0/5.0 stars **Reviewed by:** martin m. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2024 **What do you like best about Action1?** Once you set up Automations it is almost hands free. I set it to 3 days for all Microsoft critical updates as it gives me a chance to delay updates if MS mess it up. **What do you dislike about Action1?** It has a weird summary report showing how out of of date machines are, sometimes these days/dates are incorrect which requires manual interventions. **What problems is Action1 solving and how is that benefiting you?** Purely used as a Patch Manager as I use Screen Connect for Remote Support. I sometimes use Action1 as as a Remote Manager, it doesthe job as a backup RM, normally I use RustDesk with Tailscale. ### 39. Easy, Free Updates for Up to 200 Devices **Rating:** 5.0/5.0 stars **Reviewed by:** Piotr S. | IT Service Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Action1?** Updates - headache over. Very easy to navigate and apply. Best of all up to 200 devices completely for free! **What do you dislike about Action1?** Lack of Wake on LAN/WAN; remote connection - set up with VNC is not really a feature you can ultimately trust, cause of the lag involved but it is doing the job for minor admin tasks **What problems is Action1 solving and how is that benefiting you?** I am up to date with vulnerabilities check; installing dotware is sometimes a challenge but it is helpful ### 40. A fantastic solution **Rating:** 5.0/5.0 stars **Reviewed by:** Imran A. | ICT Network Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Action1?** Action1 patch management software is a fantastic solution for keeping systems up to date and secure. The intuitive interface makes it easy to manage patches across multiple endpoints, and the automation features save a ton of time. It’s reliable, user-friendly, and a go to place keeping our systems updated. We use it a reqular basis to keep endpoints up to date. Highly recommend for efficient patch management! **What do you dislike about Action1?** Unfortunately, for an eduction sector, the pricing model is very expensive. **What problems is Action1 solving and how is that benefiting you?** The ability to automate the detection and remediation of vulnerabilities in operating systems and third-party applications, ### 41. Easy Signup and Deployment with Flexible Agent Install Options **Rating:** 4.5/5.0 stars **Reviewed by:** Scott M. | Owner Operator, CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Action1?** It’s easy to sign up, straightforward to add organizations on the admin side, and simple to deploy agents using several different methods. **What do you dislike about Action1?** I haven’t found any major downsides yet, but I’d like to see a broader set of built-in scripts to perform additional actions. **What problems is Action1 solving and how is that benefiting you?** I’m currently using it to deploy Windows updates and to identify vulnerabilities for clients who need this for their cyber insurance policies. I’m also starting to explore using it to install a base set of applications for new PC setups. ### 42. Action1 Makes Asset Visibility and Patching Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan . | IT Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Action1?** Action1 makes it extremely easy to view assets, users, and software across your organization. Patching is a breeze, and the integration with AD and Intune keeps everything up-to-date automatically. The setup and onboarding is extremely smooth, I was ready to go in under an hour! **What do you dislike about Action1?** I haven't encountered any issues! One nice addition would be to add cleanup rules for deprecated devices. **What problems is Action1 solving and how is that benefiting you?** I can quickly see all of our current users and devices, and see the software they're using, even software not deployed by the organization. The free 200 users means that it's also an affordable option for small organizations. ### 43. Easy, Customizable Automations for Daily Vulnerability Checks and Patch Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Xavier B. | It Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2026 **What do you like best about Action1?** It’s easy to create automations and apply patches exactly the way you want. You can customize filters to be as precise or as broad as you need. Setup is straightforward, so you can be up and running in very little time. I use the tool daily to check vulnerabilities and monitor update status. **What do you dislike about Action1?** The client can sometimes struggle with managing per-user uninstall and update for third party software on endpoints. **What problems is Action1 solving and how is that benefiting you?** We needed a reliable patch management solution that an SMB could implement and afford. This tool gave us better insight into the software installed on our company devices, which made it easier to understand what we had in place and manage updates more confidently. It also helped us reduce our vulnerabilities to a 10th of what it was in a year ### 44. Intuitive, Easy, and Efficient Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Paolo S. **Reviewed Date:** June 12, 2026 **What do you like best about Action1?** I really like the automation of processes with Action1, it facilitates and improves the update process for us. It is simple to install the agents on the servers, and the platform is very intuitive and easy to use. The initial setup was very simple and, as an additional plus, the support has clarified all the questions we have had. **What do you dislike about Action1?** Develop a bit more on Linux servers, although we have not conducted many tests on these servers, we believe that a bit more is needed. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to automate updates on servers, which facilitates and improves this process. It resolves operating system updates, vulnerability control, and servers. ### 45. Effortless System Management with Great Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Owen B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Action1?** I really like the scripting and automation features in Action1; these tools are great, and I use and build on them daily. The ability to bring a Powershell script to act on multiple systems without interrupting a client's work is very useful, allowing me to work it out once and use the script as an automation across multiple clients. The initial setup was pretty easy, and the interface was intuitive with deeper features available but not required to get up and running. **What do you dislike about Action1?** Screen switching in Remote Desktop is a bit slow. Wish it wasn't so slow to switch between multiple monitors on remote clients. **What problems is Action1 solving and how is that benefiting you?** I effectively manage client systems using scripting, scheduled automations, and patch management. The scripting and automation tools are great; I use them daily to automate tasks across multiple clients without interrupting their work. ### 46. Essential Tool for Time-Crunched IT Departments **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy D. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Action1?** I appreciate that Action1 saves me time by allowing me to send updates to all workstations at once instead of having to go to each one individually, especially since I'm the only person handling IT for a non-profit. I like how it tends to vulnerabilities and software updates and allows me to remote into a PC to reboot it remotely. It's great that I don't have to search the web for vulnerabilities and updates, which gives me more time to focus on other tasks. I was able to use it to roll out a software update that usually fails with Group Policy, and the initial setup was simple. I would highly recommend Action1 to others. **What do you dislike about Action1?** I have not found anything yet, as we have not had it very long. **What problems is Action1 solving and how is that benefiting you?** Action1 saves me time by automating workstation patching and updates, eliminating the need to visit each device. It allows remote rebooting and managing vulnerabilities without searching the web, letting me focus on other responsibilities. ### 47. Integrated tools and remote multi-software updates: Action1 at the top **Rating:** 5.0/5.0 stars **Reviewed by:** Marcel C. | President, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Action1?** The integrated tools, the management of updates, not only for Windows but for a host of other software, and this without needing to access the machine. **What do you dislike about Action1?** I have no negative points to communicate; what Action1 offers, even in the free version, is more advantageous than most update management tools. **What problems is Action1 solving and how is that benefiting you?** I use a remote management tool, but sometimes it crashes, or the user has disabled it. Action1 saves the day by providing a second remote connection tool. With the new law, it is increasingly difficult to connect to workstations outside of hours for maintenance, and if our organization does not easily allow the use of images, Action once again comes to the rescue, as it allows for a range of updates. **Official Response from Kimberly Gonzales:** > Hi Marcel, We appreciate the feedback about the benefits of using Action1 for remote management and update management. Thank you for choosing Action1! ### 48. Generous free tier and very customizable **Rating:** 4.5/5.0 stars **Reviewed by:** Jaime Aldair L. | System administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Action1?** The 200 endpoints free are great. It lets you really test the software in a real environment, and if you are a small company, even use it normally without having to pay. I also like how versatile it is, because it lets you run custom scripts. **What do you dislike about Action1?** I'd like an option to run various scripts in succession and maybe a real time remote command prompt and with that, would be perfect. Also a resource monitor would be useful. **What problems is Action1 solving and how is that benefiting you?** Streamlining my software deployments, having a real control over all my endpoints, reliable data at my disposal and of course, automating almost everything update related. ### 49. Efficient PC Management with Easy Remote Access **Rating:** 5.0/5.0 stars **Reviewed by:** Phil S. | IT Support, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Action1?** I like how easy it is to install and use Action1. The remote access feature is something I use quite often, and it allows me to help office staff with issues without leaving my desk, which is super convenient. It also enables me to update software quickly and easily for the whole office. The initial setup was very easy, and that's a big plus for me. **What do you dislike about Action1?** A chat or video chat feature would be a nice thing to add. Being able to chat through the app instead of resorting to secondary means would make it simpler to aid staff. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to manage our office PCs and servers, update software quickly, and solve user issues remotely without leaving my desk. It's easy to install and use, and the remote access feature is very helpful. ### 50. Effortless Remote Management and Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Fazrul S. | Information Technology Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Action1?** This tool assists with remote access, running scripts, automating tasks, and deploying updates and patches. It has made managing these processes much more efficient for me. **What do you dislike about Action1?** Unable to use live terminal to run script, no live monitoring tools to monitor cpu usage, ram usage and storage **What problems is Action1 solving and how is that benefiting you?** Previously, the company did not have any automation in place. I was searching for a free RMM solution similar to Tactical when I came across Action1, a cloud-based RMM. With Action1, I am now able to remotely access client machines, manage patch updates, and run scripts from a distance. **Official Response from Kimberly Gonzales:** > Hi Fazrul, Thank you for sharing your experience with Action1. We're pleased to hear that it has helped you with remote access, script running, and automating tasks. We understand your concerns about the live terminal and monitoring tools, and we'll work on improving those features. ## Action1 Discussions - [Asking for patch management](https://www.g2.com/discussions/asking-for-patch-management) - 1 comment, 1 upvote - [What do you like most about Action1 for remote endpoint management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-action1-for-remote-endpoint-management-and-what-could-be-improved) - 1 comment - [What is Action1 RMM used for?](https://www.g2.com/discussions/what-is-action1-rmm-used-for) - 1 comment - [View Action1 pricing details and edition comparison](https://www.g2.com/products/action1/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-06-24+20%3A24%3A32+-0500&secure%5Bsession_id%5D=4c7bcf2f-e15c-4821-8e54-4f66ce2c849f&secure%5Btoken%5D=2af3a82a93faf08ae85d08970e16bd29da297756408137104422438333c8b422&format=llm_user) ## Action1 Integrations - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) - [Active Directory Domain Controller 2019](https://www.g2.com/products/active-directory-domain-controller-2019/reviews) - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [Bluebeam](https://www.g2.com/products/bluebeam/reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - [Microsoft Project & Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews) - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [Snipe-IT](https://www.g2.com/products/snipe-it/reviews) - [Tenable Nessus](https://www.g2.com/products/tenable-nessus/reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) - [Wazuh](https://www.g2.com/products/wazuh/reviews) - [Zabbix](https://www.g2.com/products/zabbix/reviews) ## Action1 Features **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Administration** - Screen Sharing - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Generative AI - Autonomous Endpoint Management** - Behavioral Analysis - Adaptive - Predictive **System Control** - Device Control - Web Control - Application Control - Asset Management **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Maintenance** - Remote Reboot **Monitoring and Management - Autonomous Endpoint Management** - Patch Management - Oversees - Self-Healing - Centralized Dashboard **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Security Management** - Compliance **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Security** - Data Encryption - Compliance **Device Support** - Mobile Device Access - Multi-Platform Support **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Administration** - Usage Information - Integrations - Diagnostics - Unattended Access **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management ## Top Action1 Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,277 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,176 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) - 4.5/5.0 (1,103 reviews)