Action1 Reviews & Product Details

Single Pane of Glass for Patching, Software deployment, Vulnerabilities and Remote Desktop Support savings hours in support tasks.

UI/UX is pleasing and easy to navigate.

Pricing is great, free for under 200 devices! Review collected by and hosted on G2.com.

Not much so far that lacks across the solution. Review collected by and hosted on G2.com.

We are working to meet the requirements of the NIS2 Directive, and this software has become an essential tool for showing auditors that all our computers are up to date and free of vulnerabilities. I also replaced another product we were using for network inventory management, so I now effectively have two solutions in one: patch management and inventory. The best feature is the REST APIs that have allowed me to create an individual endpoint page on our intranet that the owner of each endpoint can access and consult. Review collected by and hosted on G2.com.

When creating automations, I would have preferred to be able to select endpoints manually, or select a group and exclude specific endpoints. With the current setup, I have to create a large number of groups to cover every scenario. For example, I often have a weekly patch automation, but on a particular day I may know that two endpoints are being used for a demo and that I can’t afford to slow them down. In that case, I’d need to exclude just those two endpoints. Review collected by and hosted on G2.com.

- Really useful to patch every endpoint in your organization

- Can help end users when they have trouble with the remote desktop features

- Can automate most of the patching work

- Really useful reports

- Lots of useful scripts built-in

- Lots of apps in the software repository

- Customer support is fast and there to help you.

- User-friendly

- Implement in your organization in under 1 hour Review collected by and hosted on G2.com.

- Remote desktop features can be a little buggy sometimes

- Automation execution history could be a little more precise sometimes. Review collected by and hosted on G2.com.

The basics are easy to use, good overview of all clients and A lot of Features, some of them I still need to discover :) Free for first clients Very, very easy implementation. Just install the client on notebooks and don't look back! Review collected by and hosted on G2.com.

More advanced features are not directly visible, but I think it cannot be avoided because of the many features Action1 provides Review collected by and hosted on G2.com.

I like that it’s free to use for small companies, and the Intune integration is amazing. It always reacts really fast, and the overall look is so slick. I had a few minor questions at first, but I got answers really quickly. The dashboard shows real data and is intelligent enough to help you get your KPIs. Review collected by and hosted on G2.com.

I want an easy way to add new applications for push notifications, like the Copilot app. Right now, I need a link to the file, but that link doesn’t exist. Also, I’d like to receive email alerts when a server is down. I created a rule for this, but so far it doesn’t seem to be working. Review collected by and hosted on G2.com.

What impressed me the most about Action1 was that it was very quick to set-up and configure. The functionality out of the box far exceeded my expectations, especially with the free plan for up to 200 without limitations or needing a credit card. We were able to set-up a trial and evaluate all the options and features very quickly. It had all the essential elements for a successful trial and quick transition to production. Review collected by and hosted on G2.com.

The documentation is not as clear as I'd like it to be when dealing with scripting and automations. I would prefer more detailed instructions and limitations that are shown.

Software matching filters in Automations could do with 'previews' so we can see what updates/installs are filtered.

The UX for scripting is lacking and could deal with script formatting. But generally, we overcame this by using an external editor and uploading the scripts (which is the recommended method).

The dark mode colour scheme isn't to my liking as the the blue on black background is not comfortable to my eyes. A few more colour themes would be good to see, and possibly the ability to configure a few key colours to make it our own themed product would be great.

The remote connection tools are lacking. It would be fantastic to have better remote access and/or terminal/ssh access to devices via a secure pipe using Action1. We've learned to live without this, but it would be very useful. Review collected by and hosted on G2.com.

Action1 provides a software patching solution with a variety of very handy features, including a script library for custom and built-in scripts, a software repository for uploading application installers, and provided installers that are kept up to date. It also offers custom reports and loads more. The best thing about Action1 is that it’s completely free for up to 200 devices.

The user interface is easy to navigate around, it performs well in my browser, and the remote connection feature works without any complicated setup methods. Review collected by and hosted on G2.com.

Not all uninstallation scripts work, and even though the hardware specification of a device is shown on all endpoints, there's no mention of the model name.

Remote desktop performance can sometimes be hit and miss. Review collected by and hosted on G2.com.

I found action1 by searching for alternatives to our existing software for patching and management and I can truly say that not a day has passed that we have not logged into Action1 to push updates. I would highly recommend Action1 to all of the IT professionals out there! Review collected by and hosted on G2.com.

Some custom PowerShell scripts cannot run remotely via Action1, this might be due to the configuration on our end though. Need more testing. Review collected by and hosted on G2.com.

My biggest issue with protecting my desktops and servers—which are susceptible to the internet and spam and phishing emails—is resolved when I utilise Action1 to patch them. I appreciate how simple it is to administrate, monitor, deploy, and set up. It's also quite easy to quickly add agents from anywhere in the world. I can easily install and deploy patching across our nodes throughout the Middle East, North Africa, and some parts of Europe because it is cloud-based and I can monitor from any location. In contrast to WSUS, which requires numerous settings, the first setup was quite simple. Review collected by and hosted on G2.com.

Allowing the integration of iOS and Android devices would, in my opinion, make Action1 better. Securing these devices with new updates is also highly important because they are often on the go and connected to external or open networks. Review collected by and hosted on G2.com.

What I like most about Action1 is its ease of use. The installation of agents is quick and simple, and I really like how quickly endpoint information is updated on the platform. Remote access is also very easy to use and greatly facilitates daily support. Review collected by and hosted on G2.com.

What I like least is the slowness of the dashboard at times. Navigating between organizations and groups can also be a bit confusing, especially when managing multiple environments. Review collected by and hosted on G2.com.