AcctTwo Reviews & Product Details

AcctTwo Overview

What is AcctTwo?

AcctTwo is a leading consulting firm and reseller of cloud-based accounting and financial management software. Our sophisticated systems solve the issues growing middle market companies face today, including: - Outgrowing Quickbooks - Cost and headaches of on-premise accounting systems and IT infrastructure - Replacing old, outdated accounting systems as they become more and more difficult to support - Need for instant access and rapid scalability for high-growth companies We have successfully implemented Intacct for a large number of companies in multiple industries. Our professionals can help determine whether Intacct is a good fit for your organization, identify the modules and functionality you require, design and implement the system and related business processes, and provide training and ongoing support to your company’s user base. Additionally, AcctTwo outsources finance, accounting, and back office processes, allowing our clients to focus on the core competencies of their business. We provide the people, processes, technology and office facilities to perform these functions, while allowing our clients to collaborate interactively through an on-line portal. We solve the following challenges: - Headaches of attracting, retaining and managing back office personnel - Inability to realize economies of scale and segregation of duties due to limited headcount - Need for immediate and scalable back office processes and systems for high growth companies - Dealing with employee turnover in the back office

AcctTwo Details
Website
Product Description

AcctTwo is a leading consulting firm, reseller and implementer of Intacct's cloud-based financial management software. AcctTwo also outsources finance and accounting functions on the Intacct platform. ------------- AcctTwo acquired Leap the Pond in December 2018. Due to the acquisition, reviews about Leap the Pond have been merged with AcctTwo.

How do you position yourself against your competitors?

AcctTwo was named Intacct's overall Partner of the Year for 2014.


Seller Details
Seller
AcctTwo
Company Website
Year Founded
2010
HQ Location
Houston, TX
Twitter
@AcctTwo
1,604 Twitter followers
LinkedIn® Page
www.linkedin.com
101 employees on LinkedIn®
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AcctTwo Reviews

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Founder and CEO
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Staff Accountant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Director of Finance
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

AcctTwo was our initial implementation consultants when we converted to Intacct accounting software and they continue to be our partners in using the software. Review collected by and hosted on G2.com.

What do you like best?

I like that we didn't just buy a product/service - we have a partner who is invested in our success. They are willing to answer questions and they are an active organization in supporting continuing education and networking. Review collected by and hosted on G2.com.

What do you dislike?

I'm not sure any of my complaints are really with AcctTwo. The things i struggle with more are with Intacct and its functionality. AcctTwo actually helps us problem solve those issues. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

My overwhelming experience with AcctTwo is they have highly trained and great expertise. Though, they have put people into roles or even as instructors who have damaged that reputation. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Reporting issues mainly, how to get our information out in more efficient manners. Getting direct time with Glen (who is often the reporting trainer/instructor) has been a huge benefit. Review collected by and hosted on G2.com.

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CFO
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

We had outgrown QuickBooks and needed a bigger tool. After a diligent search, we selected Sage Intacct with AcctTwo as our partner. We attended an in-office gathering of current clients and prospects like us. We were impressed with the staff and the Raving Fan reference from existing clients. Now we are a Raving Fan. The implementation was textbook, on time, on budget. It has been one year since we went live and our accounting team and stakeholders love it. Wonderful! Review collected by and hosted on G2.com.

What do you like best?

Knowledgeable staff and client service focus. They held our hands and supported us every step of the way. They even helped me network to find a new controller to fill an planned vacancy post implementation. Someone with two years or Intacct experience. Blessing! Review collected by and hosted on G2.com.

What do you dislike?

No downside. We continue to reach out for advance reporting tools. We enjoy their educational and networking sessions. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Our stakeholders have direct access via a cloud link to all their financial data and reports. They can drill down to every detail, invoice, receipt, payroll entry... all in a controlled environment. Our users love it, including our CEO who can use the collaborate function to get his questions quickly answered. Review collected by and hosted on G2.com.

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Executive Pastor of Operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

Improving our financial reporting Review collected by and hosted on G2.com.

What do you like best?

Links with multiple systems that feed directly to our financials (i.e. F1, Nexonia)

Flexibility of financial reporting (i.e. P&L formatting unique to our operation) Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the complexity that allows for great flexibility can be challenging to users - but still a good trade-off Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

We have been extremely pleased from training, conversion, and implementation to the actual day-to-day use. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

increased efficiency of finance staff

Improved reporting of financials to leadership Review collected by and hosted on G2.com.

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Chief Financial Officer
Environmental Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

Implementation of Intacct, Multiple customizations and system integrations Review collected by and hosted on G2.com.

What do you like best?

The people provided good service by communicating clearly and executing on what was discussed on budget agreed upon. Review collected by and hosted on G2.com.

What do you dislike?

There was nothing about my experience that I could say I disliked. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Over 7 years working with them they have not disappointed one time. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We now track all assets and asset repair tickets and history in Intacct. This is a very powerful customization that centralized and streamlines data and workflows for us. Review collected by and hosted on G2.com.

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TB
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

Sage Intacct Invoice programming Review collected by and hosted on G2.com.

What do you like best?

It runs efficiently and smoothly along with Sage Intacct to improve data input and invoice filing. Review collected by and hosted on G2.com.

What do you dislike?

It could have a heavier sponsorship of Intacct for its usefulness. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

We are using its partnership with Sage Intacct to quickly and efficiently enter invoice data into our records. It makes our entire process more efficient. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

AcctTwo has been providing Intacct to our company since its inception. They have implemented the system, customized it to meet our needs, and have provided unprecedented consulting and support in recent years. Review collected by and hosted on G2.com.

What do you like best?

The customer support is of a top-tier caliber rarely seen in this industry. Every request is addressed immediately and when there are no immediate solutions, as we request unique customized services regularly, a team works on the back end to make sure our needs are met. Our customer manager checks in on us regularly which shows they are committed to our needs as well as a continued, successful relationship. This level of communication and support is the best in the industry. Review collected by and hosted on G2.com.

What do you dislike?

I have found no issues with AcctTwo, but only limitations of Sage Intacct which are not related to this company. I will say, when road blocks are met, I know these comments and requests are sent directly to Intacct for future consideration. Review collected by and hosted on G2.com.

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GR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

We needed to transition accounting systems away from a hosted solution that was in need of updating for some time to Intaact. On top of the accounting data conversion, we needed to work out ACH, positive pay, and expense reimbursement add-ons. Review collected by and hosted on G2.com.

What do you like best?

Web based accounting platform. Ease in ability to be able to export accounting data in multiple formats. Wide variety of report writing abilities. Quick ability to drill down to transaction detail. Ability to handle multiple cost centers and intercompany activity. Review collected by and hosted on G2.com.

What do you dislike?

The user interface can be intimidating due to the sheer depth of the product. Could probably use different tiers of training for basic, intermediate, and advanced level users over the different needs of accounting personnel that is customer specific. Would prefer general ledger that listed vendor information / basic transaction detail for accounts payable as basic report Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Would be helpful to understand the potential interaction of 3rd party software add-ons with accounting software Review collected by and hosted on G2.com.

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GS
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

We were shifting from Quickbooks to Sage Intacct. AcctTwo helped with our setup and implementation. The toughest part is that we were moving over all historical data, instead of just a couple years of information. Review collected by and hosted on G2.com.

What do you like best?

AcctTwo has a fantastic response time. It was never more than an hour or two for them to respond to my emails. They were super helpful with guides and walking us through how to use Intacct in our sandbox environment. Also made sure every step of the way to check in to see if we needed any additional time before moving on Review collected by and hosted on G2.com.

What do you dislike?

Alot of conference calls, and meetings. However, I haven't had any issues, so maybe it was worth it. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

If you want a thorough team, who are quick, polite, and just a joy to work with pick AcctTwo. Everyone at AccTwo is very freindly and easy to talk to. The also are very down to earth and want lose you with technical talk unless you want to talk about the technical items. Review collected by and hosted on G2.com.

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Financial Controller
Religious Institutions
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

We transition from ACS to Sage Intacct at the end of 2016. Our implementer was Lynda Reich and she was very knowledgeable and sweet. Review collected by and hosted on G2.com.

What do you like best?

AcctTwo people are the best. They understand the financial needs of Non-for-Profit organizations and guided us in building our system according to fit our accounting needs. Review collected by and hosted on G2.com.

What do you dislike?

At the end of the implementation we experienced a little bit of hiccups, but overall there is nothing I dislike of AcctTwo. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

If you are looking for knowledgeable implementer to guide you in your Intacct transition, then AcctTwo is the right organization. I highly recommend them as they understand the software very well. Review collected by and hosted on G2.com.

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Controller
Biotechnology
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

Conversion from QuickBooks to Intacct, including the seamless transfer of the chart of accounts, customer lists, vendor lists and department structure. Also, the creation of a large number of custom reports for use by management and the Board of Directors. Review collected by and hosted on G2.com.

What do you like best?

I like the availability and flexibility of the reports. I can create pretty much any financial and/or analytical report I want. And if I need help, my Leap the Pond contact is quick to respond and help with my request. In terms of the implementation, my contact spent as much time as I needed to be sure I understood her instructions, and she helped customize a large quantity of monthly reports for us. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes, it's a bit difficult and complicated to undo a mistake or make a correction to a posted item in Intacct. But part of this is to assure that there is a valid audit trail. This takes a little getting used to after using QuickBooks. My contact is always available to help me get through these issues. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

We converted from QuickBooks Enterprise to Intacct. Review collected by and hosted on G2.com.

What do you like best?

Our consultant, Merilee, was very knowledgeable and got up to speed quickly on the nuances of our business. She was able to customize several aspects of the conversion. Review collected by and hosted on G2.com.

What do you dislike?

Knowing what I know now the only thing I would have changed was the timing of some of the training to be closer to launch. Reporting was my example, but AcctTwo provided a follow up session for me. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

Accttwo built and trained out staff and helped in our transition to our Intacct accounting system. Review collected by and hosted on G2.com.

What do you like best?

Our Accttwo consultant was just incredible. She had a church ministry background, so she understood "church". She understood why certain methods, procedures, and reporting formats that would normally be preferable would not work well for us. Instead of trying to sell us on the "best" practices, She built our system to work best in our unique set of circumstances and it has worked incredibly well. Review collected by and hosted on G2.com.

What do you dislike?

I can't really say that I dislike anything at this point. Learning and transitioning to a new system has certainly been challenging and we have a way to go. I know we couldn't have done it without Accttwo and the expertise of our consultant. They are continuing to work with us and help us get to a point of complete independence. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

I can recommend Accttwo with absolutely no reservation. We could not have transitioned to this new system without them and certainly not with the level of success that we have achieved. Review collected by and hosted on G2.com.

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CEO
Oil & Energy
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

We had a 90-day fuse for divested company to get the system up and running. Our needs were a bit out of the box. There were unique project management and staffing requirements to the jobs and items aspects. We also were using for payroll and simultaneous invoicing for a professional staffing company. Review collected by and hosted on G2.com.

What do you like best?

Software is flexible and kept us fairly in the box. The PM Baran, was incredible and responsive. The software fully met our needs. Review collected by and hosted on G2.com.

What do you dislike?

Really the only disappointment is that timesheet and expense approval os on person and cannot have pack-up. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Absolutely for for sub-enterprise level businesses. Review collected by and hosted on G2.com.

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Accounting Assistant
Religious Institutions
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

AcctTwo provided implementation of the Intacct Software as well as continued support and assistance in using the Intacct tool to better our Accounting team and Organization Review collected by and hosted on G2.com.

What do you like best?

Their team is knowledgeable and quick to help no matter the problem. They are personable and want to build relationships along with solving our problems. I don't feel like a task or a number when I am talking with their team. I feel a real partnership with them. Review collected by and hosted on G2.com.

What do you dislike?

The integration was not necessarily the smoothest, and several assumptions were made on both sides, but have been handled and rectified Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

They have a great non-for-profit knowledge base when it comes to utilizing the Intacct Accounting software. Their new Business success review really helped us find ways to better utilize the Intacct software to help us save time and money.

On the implementation ask lots of questions even if you think you know the answer, Intacct setup is a bit tricky. It is always the best practice to ask questions and if the AcctTwo contact does not know the answer they will find someone who does. They are not afraid of saying I don't know but know that they will find an answer and help you build a better process to get a solution Review collected by and hosted on G2.com.

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GR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

We are a large church and we used AcctTwo to managed our implementation of Sage Intacct. Review collected by and hosted on G2.com.

What do you like best?

Stephen provided outstanding support. Friendly yet professional, responsive to our needs. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing we disliked about the service provided by AcctTwo. We hope to use them for our needs in the future if the situation arises. Review collected by and hosted on G2.com.

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GH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

LTP assisted us in our transition from Quickbooks to Intacct. Additionally, LTP provided ongoing support for any questions regarding the proper use and function of our system. Review collected by and hosted on G2.com.

What do you like best?

LTP's responsiveness and efficiency in solving any issues at hand related to our transition or ongoing utilization of the Intacct system. LTP's consultants were available when needed and responded to any questions or concerns in a timely manner. Review collected by and hosted on G2.com.

What do you dislike?

Nothing so far...we have had no issues or concerns. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

If you are looking for a knowledgeable and responsive consultant to help with transition to or issues with Intacct...Leap The Pond should be your top choice. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

Leap the Pond was the implementation partner when GTUIT started using Intacct. We went from Quickbooks to Intacce Review collected by and hosted on G2.com.

What do you like best?

Leap the Pond's knowledge of our software, Intacct, is the best. Can almost always get answers for the problems encountered. All requests are completed and an understanding of what has been changed/fixed is clear. Review collected by and hosted on G2.com.

What do you dislike?

I don't dislike much. Faster response is the only thing to improve. Even at that, I would stay with Leap the Pond because the service is the best, much better then Sage Intacct's Customer Support. I also understand the complexities of having someone to answer questions with little notice. The scheduling of personnel makes this a tough one to improve upon. Review collected by and hosted on G2.com.

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GH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

Accttwo implemented our accounting system and it was done in 7 weeks. Omar was great to work with. Review collected by and hosted on G2.com.

What do you like best?

accttwo generally responds to our support questions very timely. They will escalate to Intacct if/when necessary. Review collected by and hosted on G2.com.

What do you dislike?

We did have a few “band aids “ put in place during the implementation. At times it takes support longer than normal to find that a normal answer will kit work for us.. I would also like a phone number for support instead of just working via email, Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

AsI was brand new on the job and handling the implementation by myself, I was concerned about support. The staff at AcctTwo, specifically Merilee Review collected by and hosted on G2.com.

What do you like best?

All of the staff are super helpful and prompt. Review collected by and hosted on G2.com.

What do you dislike?

I did not have any issues with accttwo. Review collected by and hosted on G2.com.

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Controller
Media Production
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

We have some challenging reporting for projects. Executive management wanted to see reports per project on budget vs actual for both dollars and hours worked. Leap the Pond helped develop reports that have given our company visibility into the profit/loss per project which has helped ensure we are pricing ne projects correctly and managing resources efficiently. Review collected by and hosted on G2.com.

What do you like best?

Leap the Pond is always trying to the most efficient way to get things done - they really understand the Intacct software and are very experienced. Review collected by and hosted on G2.com.

What do you dislike?

It would be nice to have Leap the Pond visit our location - it is always good to see the clients environment. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

If you need a company that values customer service and understands accounting and the accounting software Intacct this company is for you. Review collected by and hosted on G2.com.

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GN
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

Intacct is a great product that I've used at two nonprofits. It has easy functionality, great reporting tools, and the ability to quickly record and report on detailed and accurate information. AcctTwo did a great job providing us complete planning and implementation to fully use the software. Review collected by and hosted on G2.com.

What do you like best?

Cloud based software, dashboard reporting access for business owners, fast knowledgeable support staff Review collected by and hosted on G2.com.

What do you dislike?

The Collections module is still in development and not able to meet our needs at the present time. Review collected by and hosted on G2.com.

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GC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

I've actually had several issues. From Invoicing to billing, the Team @ AcctTwo have has been very responsive in answering my questions Review collected by and hosted on G2.com.

What do you like best?

The Support - they are quick and responsive to my questions. Review collected by and hosted on G2.com.

What do you dislike?

I dont really have anything negative to say except the modules are expenses, but that could be an Intacct thing. Review collected by and hosted on G2.com.

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CFO
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

LTP is our implementation and services partner for our Intacct system implementation. Review collected by and hosted on G2.com.

What do you like best?

From the beginning, Leap The Pond has shown the highest level's of professionalism while also creating a sense that they are invested in our success and always available to assist - we don't find this balance with all of our partners. Review collected by and hosted on G2.com.

What do you dislike?

I have nothing to add here - they are a good partner. Review collected by and hosted on G2.com.

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