ACCESS Newswire Reviews & Product Details

nothing, they basically scammed me and support ghosts me. Review collected by and hosted on G2.com.

I paid for a press release in June, but they weren’t able to publish it, which I understood. However, instead of refunding me, they said the payment would remain as a credit for my next press release. That was fine with me.

At the end of September, I finally published a new press release, assuming it would be covered by the credit from June. But a few days later, I noticed that my credit card had been charged again. I figured it was a mistake and contacted support to request a refund.

It took them several days to respond, which was frustrating. When they finally did, they asked me to provide screenshots, which I did. After that, they completely stopped responding. I’ve followed up multiple times and even reached out to different support contacts, but never got a reply.

In the end, they charged me twice and ignored all my support requests. I feel like I got scammed. Review collected by and hosted on G2.com.

We have been using Epsys Newswire since 2021 for PR publishing on sites like Yahoo Finance. In the beginning, the service looked promising and gave us access to good publishing channels. Review collected by and hosted on G2.com.

Unfortunately, our overall experience has been very poor:

Response times are extremely slow, and in many cases, we don’t get any reply at all.

If we request even small edits or corrections, they refuse to make changes.

Policies and pricing keep changing randomly without any prior communication.

Their system has glitches, and customer concerns are often ignored.

They focus only on sales and onboarding new customers, not on maintaining relationships with long-term clients. Review collected by and hosted on G2.com.

Extensive distribution network

They push releases out through a broad range of media outlets, trade publications, social channels and financial terminals—so your news reaches exactly the audiences you need.

Precision targeting

You can drill down by industry vertical, geography and even investor type, which means your message lands in front of the people most likely to act on it.

Real-time analytics

Their dashboard shows you opens, clicks, pick-ups and geographic data in near real time—letting you see what’s resonating and refine your approach on the fly.

Ease of use

The platform’s interface is clean and straightforward, with templated workflows that guide you through writing, approval and distribution without jargon.

Responsive support

Whenever I’ve had questions—about formatting, timing or targeting—their team has jumped in quickly with practical advice, not canned replies. Support is absolutely fantastic Review collected by and hosted on G2.com.

Pricing complexity

Their tiered pricing and a la carte fees (for things like enhanced targeting or social boosts) can be hard to forecast, especially if you’ve never run a wire befor

Rigid approval workflows

The built-in review process can feel inflexible if you have more than two or three stakeholders, leading to manual email chains outside the system Review collected by and hosted on G2.com.

At TrizCom PR, we've trusted ACCESS Newswire for over a decade because it continues to deliver exactly what we need in a press release distribution partner. The platform is incredibly easy to use, allowing us to move quickly and efficiently when timing is critical. Just as important, the customer service is exceptional — whenever we have a question or need assistance, the support team is responsive, helpful, and genuinely invested in our success. What really sets ACCESS apart, though, is its powerful distribution network. Our clients' news consistently reaches the right audiences across trusted media channels, helping us maximize visibility and impact. ACCESS Newswire has proven to be a reliable, results-driven partner in our PR strategy time and time again. Review collected by and hosted on G2.com.

The only downside we've encountered with ACCESS Newswire is the inability to format or properly position our clients’ logos at the top of the press releases. As a PR agency, visual branding is important to us, and having limited flexibility in how logos appear can be a bit restrictive when we’re aiming for a polished, on-brand presentation. Other than that, the platform continues to meet — and often exceed — our expectations. Review collected by and hosted on G2.com.

The affordable pricing made ACCESS Newswire a compelling choice compared to larger competitors. The platform itself was user-friendly, with an intuitive submission process that made it easy to navigate even for first-time users. I also appreciated their responsive customer support team, who were quick to answer questions and assist as needed. Additionally, the turnaround time was efficient, ensuring the press release was processed and distributed without unnecessary delays. Review collected by and hosted on G2.com.

Despite the ease of use and affordability, the distribution network felt more limited, especially when compared to major newswires with broader media reach. The analytics and reporting features also seemed basic, lacking the more detailed post-distribution insights and pickup tracking that other services provide. Lastly, the lower brand recognition of ACCESS Newswire might impact the perceived credibility of high-visibility or high-stakes announcements. Review collected by and hosted on G2.com.

I appreciate ACCESS Newswire for its extremely straightforward setup process which makes the platform very easy to use. The balance it offers between compliance and accessibility is excellent, making it a cost-effective option for distributing corporate and investor news. The platform provides professional-grade distribution capabilities at a relatively low cost, which is a significant benefit. The customer service is also a standout feature, being quite good and responsive. Additionally, when editorial reviews are needed, they are adept at catching little mistakes, which is invaluable for maintaining the quality of distributed content. Having all releases consolidated in one place adds to the efficiency, further underscoring its value. Review collected by and hosted on G2.com.

For administrative support, I wish that they did not operate solely on East Coast hours and would extend their support to Pacific time as well. Review collected by and hosted on G2.com.

AccessWire's client services team stands out with their personalized engagement, 24/7. While the platform itself is remarkable intuitive, having the confidence that you will have the support of a dedicated resource to review and walk one through the preparation, loading and launch of any announcement adds a layer of value that is unparalleled. Review collected by and hosted on G2.com.

Beyond the base functionality, additional layers of platform value require additional services agreements. This is common, however only become more appreciated as a user moves through the adoption and learning phases which can lead to increases in departmental budgetary requirements down the road. Review collected by and hosted on G2.com.

Competitive pricing, quality of product and customer service, reach and impact is effective for businesses with scale, they are always looking to implement new innovations, more trust worthy/credible than other upcoming wires and better offers than other brand names. We use this tool frequently and easily, and it works well with how we integrate, and implement within our workflow. Review collected by and hosted on G2.com.

Platform UX is difficult to manipulate to filter different views so need to contact customer service for any changes can become manual. Editorial review process is manual and AP changes need to be managed on our side. Review collected by and hosted on G2.com.

New things I like about Access Newswire, are the are the add on's feature where we can publish our content on teir 1 publication platforms like Business insider and USA today. Review collected by and hosted on G2.com.

Yes, Accesswire Neswire removed the option to add/ remove email IDs associated with the account. It would have been easier to manually change rather than mailing the agency to do the changes. Review collected by and hosted on G2.com.

ACCESSWIRE has proven to be a reliable, efficient, and cost-effective press release distribution service. What sets it apart is its user-friendly platform and responsive customer support, which make the process of publishing time-sensitive announcements seamless and stress-free.

I especially appreciate its broad media reach and flexible pricing model, which offer real value—particularly for companies that want to maximize visibility without overspending. The platform is intuitive, with clear steps from upload to distribution, and the ability to schedule releases in advance has been a huge advantage for planning around campaign launches and news cycles. Review collected by and hosted on G2.com.

An issue I encountered with ACCESSWIRE was around subscription and billing transparency. We encountered a few unexpected charges that weren’t clearly communicated upfront, which created confusion on our end. When we reached out to customer service for clarification, the responses felt slow and at times inconsistent, making it difficult to resolve the issue quickly. Review collected by and hosted on G2.com.