Absorb LMS Reviews & Product Details

This LMS is incredibly user friendly for Admins and Leaners alike. As an admin, you are able to manage courses, users, and resources without robust onboarding/training.

Absorb is dilligent about informing Admins of changes in a timely manner, so whether you use the system daily or only sign in quarterly, you can rest assured you'' be up to date on the latest changes.

The Customer Support Managers and Account Managers take the time to know their clients by name, understand their use case, and provide guidance from there. Review collected by and hosted on G2.com.

While most support requests recieve a timely response; glitches that need developer involvement can take a while to fix, since they require time to find the cause of the issue and appropriate fix.

As with most LMS, this was built with internal customers as the primary focus. Using Absorb LMS for external clients can require creativitiy at times. The CSMs are incredibly helpful in these instances. Review collected by and hosted on G2.com.

Absorb LMS has relieved all the pain points I’ve run into with other learning systems. It offers a true “what you see is what you get” experience, with straightforward reporting and updates built right into the screens I use regularly, rather than forcing me to learn how to manipulate data through complicated reporting interfaces. Review collected by and hosted on G2.com.

I’d like to see more dynamic, easier-to-manage templates for the learner dashboard. Right now, the containers feel clunky and hard to work with. I’d also love more customization options, similar to the dynamic sections and pages in a more recent SharePoint update. Review collected by and hosted on G2.com.

The Customer Service at Absorb has been invaluable as we continue to improve and expand our LMS. Our CSM Billy Emig deserves a specific shout-out. He meets with us weekly and helps us brainstorm, problem-solve, and customize the LMS for our unique needs. He is truly invested in our success and is a valued team member.

The analytics built in with Analyze Essentials and the BI through Absorb Amplify help us see success metrics in real-time and make data-driven, informed decisions for growth and improvement of our platform and for our workforce. Review collected by and hosted on G2.com.

I really have nothing to dislike at this time. Review collected by and hosted on G2.com.

The feature I like most is the dashboard. I also appreciate being able to create and add training courses for my team. I enjoy working with my representative on the system, as she has been very helpful. Review collected by and hosted on G2.com.

What I dislike most about Absorb is that, when I try to use the General Manager Experience dashboard, it doesn’t currently auto-populate team members (staff) under the GM. Instead, the information has to be entered manually each time a new team member is created. While the functionality is available, it still requires the GM to add each user individually, which can be time-consuming. That said, this can be done by using the GM role setting to add current location members as team members. Review collected by and hosted on G2.com.

The UX experience is great. Learners have clear visibility into their courses and materials, which makes it easy to find what they need. Reporting is also really useful, since we can download a lot of detailed information and data to help us make the best decisions regarding the platform. The service provided by the Absorb POCs and Support Team is great as well; they are always open, responsive, and available to help. Review collected by and hosted on G2.com.

The process of updating users can be very manual. Also, the features included in Absorb Create—such as the AI training materials—aren’t as good as I expected, so we usually end up using other tools outside the platform for this. Review collected by and hosted on G2.com.

Lots of options in terms of how to set the tool up at the system level, and many options of how to structure and roll out courses at the course level. Review collected by and hosted on G2.com.

The set up and integrations with other systems can be complex and time consuming Review collected by and hosted on G2.com.

I find that generating course content is easy with Absorb LMS using their AI tool. The onboarding process is great, making it simple to get started, and the AI features are very nice for creating content. I like how easy it is to add and organize users and send messages and reports in an automated fashion. The user interface is very simple to use. I appreciate the reporting features as they are very easy to use. Additionally, Absorb Create is very useful for creating and managing content. The initial setup was straightforward and easy to complete. It makes onboarding new people and content sharing very easy, which is very important for my company. Review collected by and hosted on G2.com.

I find some of the images generated with the AI content aren't as useful as the images that were in the documentation that was sent over. Review collected by and hosted on G2.com.

The ease of use in comparison to other LMS is there to be seen! It stood out for me in terms of its ease of use and the look and feel of the user interface. Review collected by and hosted on G2.com.

Not much to be fair, the learning curve is easy. Some of the longer admin training may have been somewhat repetitive in places. I feel some of the admin training could be condensed and maybe introduce some test scenarios. But the system is good with not a lot to dislike Review collected by and hosted on G2.com.

I find it to be user friendly compared to other LMS software. If I ever run into an issue or have a question, I can either easily find the answer, or my Client Success Manager is always quick to help. Review collected by and hosted on G2.com.

I think there are some limitations as to what we can do from the Admin perspective on the user level. To be more specific, there are limitations on the ability to customize specific user's enrollments. Review collected by and hosted on G2.com.

I have found Absorb to be extremely intuitive for both end users and admin. This has helped greatly with our internal implementation of the platform. From an admin and set-up perspective i have been very impressed with the speed of implementation, Absorb worked to some incredibly tight deadline to allow us to transition from our old supplier with no lose of service for our employees. The level of support we had through this process from Luke was exceptional. Review collected by and hosted on G2.com.

This may be a setup issue, but when I add Absorb modules from the library, they become visible to users on their primary dashboard. This can look confusing, especially when they’re blended in with mandatory modules. Review collected by and hosted on G2.com.