Ability to track our endpoints throughout the life of the machine, monitor compliance, freeze devices for compliance or theft, peace of mind that the agent is tamper resistant, ability to physically locate the devices, enforce security policies remotely. Customer support is great, and we are able to get quick responses when we open a ticket with clear resolutions. Our team appreciates the updates to the console as it is straight forward to use and the agent activation was easy to integrate into our imaging process. We use it daily to manage and track devices and look forward to integrating into our SNOW CMDB in the near future. Review collected by and hosted on G2.com.
Honestly, not many downsides - biggest issue we have at the moment is the licensing model. We have put in a request to "downgrade" machines that are in a "frozen/Wipe/unenroll" state as they still take up a regular license while in a "limbo" or transitional state. Sometimes we are not able to account for the device and although we would like to unenroll the machine, we still want the ability to wipe any data from it prior to unenroll - were it ever to come back online. These types of machines still require a full license even though they may never come back online and are not being actively managed. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through LinkedIn
This reviewer was offered a nominal incentive as thanks for completing this review.
Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.
