Abound Reviews & Product Details

What makes Abound great is their powerful API. Their latest V3 API is very well-structured - the endpoints are intuitive, properly organized and not bloated. This made integration with our systems a breeze, there was much less technical overhead required on our end. Another major strength is their responsiveness to feedback and eagerness to improve - Abound reached out to us for feedback on their V2 API to identify the pain points and addressed all of them in the subsequent release, making our lives during the tax filing season much easier. Their support is also very quick and always happy to help with any issues we encounter. Review collected by and hosted on G2.com.

Abound does an amazing job with their present day service offering - however, I would really like to see the catalog expand. Supporting more document types would allow us to use Abound as an all-in-one tax filing solution and not rely on multiple vendors. Review collected by and hosted on G2.com.

We used Abound for our 1099 tax filings for both 2022 and 2023 it exceeded all my expectations.

1. Abound is incredibly easy to use. As someone who isn't exactly a tax expert, I appreciated how intuitive the platform is. It guided me through the entire process seamlessly, making what could have been a daunting task surprisingly straightforward.

2. Abound does exactly what it promises. It handled everything we needed it to, without any hiccups or complications. That kind of reliability is invaluable when dealing with something as crucial as tax filings.

3. This is probably the most important - the Abound team. They are absolutely incredible to work with. Not only are they responsive and helpful, but they also go above and beyond to improve the product continuously. It's evident that they genuinely care about their users' experience and we had the opportunity to meet so many team members from different roles. They actively seek feedback and incorporate it into their updates, making us feel like valued members of their community.

Overall, my experience with Abound has been nothing short of exceptional. If you're looking for a reliable, user-friendly solution for your 1099 tax filings, and a backing team that will be there for you the whole way through, Abound is the way to go. Review collected by and hosted on G2.com.

Abound is a new product and therefore they are still building a lot of features and UX specifics. The team is super open and transparent with their roadmap and have always been receptive to feedback about features we think might be missing. Review collected by and hosted on G2.com.

Abound has been a key part of our ability to scale from generating ~5k tax documents per year with a labor intensive process, to 200k+ tax documents per year. The ability to verify a TIN with the IRS before we file has enabled us to chase down accurate information from our customers throughout the year, rather than under the year end time crunch of getting tax documents out the door.

The shift to stateless API resources, while it was an adjustment coming from v3 of the API, really simplifies how we reason about the responses. We are able to discern what our next step should/will be. We have control of each step of the process, rather than being subject to arbitrary timelines chosen by Abound. Review collected by and hosted on G2.com.

There were some unintended quirks when moving from v3 to v4 of the API that affected a small percentage of our customers. On the positive side, the folks at Abound were responsive to our feedback and have conveyed that they will learn and improve with future versions. Review collected by and hosted on G2.com.

Using Abound helped our organization greatly by automating processes we used to do manually. Tax season was a stresfull moment in the year, not so much anymore. They are constantly working on improving and are open to feedback to give a better solution.

The API has improved over the time we worked together and made it easier to integrate with our database. Review collected by and hosted on G2.com.

Not specifically a "dislike" , but initially we had to do some workarounds to adapt their process to ours, this took some back and forth. But again it was quickly solved by Abound team. Review collected by and hosted on G2.com.

Abound is very much a start up and understands the value of customer service and timeliness in responding. In dealing with Abound, they responded to our issues very quickly, communicated changes to their API's that would impact us and were great partners through out the process of building our tax solution using their software. Review collected by and hosted on G2.com.

I wish Abound provided more support when it came to tax "advice". With the understanding that they are not tax advisers, in certain cases it would have really helped if they were able to answer certain questions more definitively. Not necessarily providing tax advice or recommendations. Review collected by and hosted on G2.com.

In 2022, we needed to scale our 1099-K filing and after reviewing multiple solutions, we selected Abound primarily for its ease of integration and use. The Abound team continues to delight us with its responsiveness and collaboration when we have questions or small issues. Abound also regularly seeks feedback from its clients - and more importantly, we see improvements in the product and dashboard based on our feedback. Review collected by and hosted on G2.com.

There are small dashboard improvements that can be made for continued ease of use - whether it relates to filtering or surfacing as much data as possible, especially for verifications or filings that are not successful. Review collected by and hosted on G2.com.

Abound has been our top choice for TIN verification and 1099 filing for over three years, and their performance has been outstanding. What truly stands out is the responsiveness of the Abound team. They not only provide fast support but also actively engage with our feedback to continuously improve their API. This dedication to customer feedback shows their commitment to a true partnership.

Another major benefit of using Abound is their internal dashboard, which makes operations much easier for our team. It allows us to manage and resolve issues efficiently, saving us from having to develop similar tools ourselves. Additionally, their 1099 filing feature, which is often a headache for users, had high user satisfaction this year.

Abound's consultative approach has also been a huge advantage for us. They offer high-quality abstractions on top of IRS functionalities, significantly reducing our engineering time and costs. We're also excited about the prospect of more white-labeled components from Abound, as they promise to further decrease our engineering efforts. Review collected by and hosted on G2.com.

While there are many positives, one notable drawback of using Abound's APIs is their dependency on IRS systems, which can be inconsistent and unreliable. This reliance sometimes leads to delays and unpredictability that affect the timeliness and reliability of Abound's services. However, this issue is more a reflection of external constraints rather than the quality of Abound's service. Review collected by and hosted on G2.com.

Platform was very intiuitive to use and made our uploads/filings process very easy. The team was amazing - super responsive and answered all our questions with such a quick turnaround. We had one issue where a system capability that we needed wasn't ready and the team worked tirelessly to get it up and running for us and monitored that it was working properly.

We found Abound to far surpass Sovos' capabilities in terms of : 1) customer service, 2) ease of use and 3) responsiveness to feedback. We highly value the new relationship we've built and plan to partner with Abound for the foreseeable future. Review collected by and hosted on G2.com.

We understood that we were one of Abound's first "non-API" customers and therefore provided some feedback on how the platform can better show user "checks" when uploading and filing data manually. Review collected by and hosted on G2.com.

The technical integration was a breeze. Alex and the support team were extremely responsive and helpful from a support and technical support perspective. The documentation was comprehensive, readily available, and easy to understand. Review collected by and hosted on G2.com.

When we did our integration, we ended up going with the drop-in UI approach. Experiences and white-labeling weren't available when we picked up the work but it would have been our preferred approach! Review collected by and hosted on G2.com.

Abound has been a great partner. Their documentation, commitment to driving solutions, and ease of implementation has been above reproach. They communicate well and are very responsive. Can't ask for a better partner. Review collected by and hosted on G2.com.

The reporting can be a bit more robust. But this is something that can be developed over time. Fortunately their core products work well and have been a tremendous asset. Review collected by and hosted on G2.com.