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SpaSoft Reviews & Product Details

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SpaSoft Reviews (8)

Reviews

SpaSoft Reviews (8)

3.0
8 reviews

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Israel C.
IC
IT Hospitality Services Manager
Mid-Market (51-1000 emp.)
"The experience was positive, but the on-premise service feels outdated and lacks functionality"
What do you like best about SpaSoft?

It is user-friendly, intuitive, and straightforward to manage from an IT perspective. The reports are not only easy to generate but also highly useful. Additionally, when it was first installed, it seamlessly integrated with our PMS (Sihot), making it an effective solution for us Review collected by and hosted on G2.com.

What do you dislike about SpaSoft?

The installation process was straightforward, though it required some additional time to complete due to the need for software installation and local server connections. We are now transitioning to SaaS models, which only require web browsers to operate Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Small-Business (50 or fewer emp.)
"Spa Guru"
What do you like best about SpaSoft?

There are ways to fix mistakes, and you can always find a way to get out something. Review collected by and hosted on G2.com.

What do you dislike about SpaSoft?

So many steps to do anything. There aren’t a lot of short cuts or easy ways of doing things. Review collected by and hosted on G2.com.

GD
Library Assistant
Higher Education
Enterprise (> 1000 emp.)
"A convenient software for spas"
What do you like best about SpaSoft?

We used spasoft at our 5-star resort in NV. It was used as part of our daily routine in the spa. Review collected by and hosted on G2.com.

What do you dislike about SpaSoft?

I found that at times it could be a bit clunky or difficult to navigate. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Enterprise (> 1000 emp.)
"Helpful System"
What do you like best about SpaSoft?

The ability to open invoices in a PDF and search for specific ones. Review collected by and hosted on G2.com.

What do you dislike about SpaSoft?

It’s a little outdated and could be more user friendly. Review collected by and hosted on G2.com.

Amanda A.
AA
Front Desk Agent
Hospitality
Enterprise (> 1000 emp.)
"Could Use Some Work But Easy To Learn "
What do you like best about SpaSoft?

Easy To use system for our newly opened spa. I took a little while to learn the in's and outs of the system but in a few weeks I was able maneuver fairly well. Everything from booking appointments to chekcing people in. Review collected by and hosted on G2.com.

What do you dislike about SpaSoft?

I wish this system would work with our Micros system. We have to have 2 separate system when we cash someone out for their services. We require several signatures from both system and sometimes it get to be pain in the neck. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Mid-Market (51-1000 emp.)
"Dated, but highly customizable"
What do you like best about SpaSoft?

It’s useful features and customization abilities Review collected by and hosted on G2.com.

What do you dislike about SpaSoft?

Aesthetically displeasing, can be extremely slow in a busy spa Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Mid-Market (51-1000 emp.)
"Spasoft"
What do you like best about SpaSoft?

It's easy to use and understand. It allows for easy booking of appointments. Review collected by and hosted on G2.com.

What do you dislike about SpaSoft?

It freezes often, it's hard to make changes and it's out of date. Also there's no ap to use on your phone to view appointments from home. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Enterprise (> 1000 emp.)
"Feature Rich, But very Buggy"
What do you like best about SpaSoft?

Supports sale of products in addition to spa services, easy to navigate scheduler Review collected by and hosted on G2.com.

What do you dislike about SpaSoft?

program frequently crashed despite numerous updates. Support wasn't always quick to fix. Review collected by and hosted on G2.com.

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