# Ringostat Reviews **Vendor:** Ringostat **Category:** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) **Average Rating:** 4.9/5.0 **Total Reviews:** 48 ## About Ringostat Ringostat is an AI-Powered Business Phone & Marketing Performance Platform. Ringostat helps to build effective communication with the client, optimize marketing in terms of payback, and increase sales. Ringostat is an official Google partner. The Ringostat platform includes: — a virtual PBX with a convenient app for calls and messages, seamlessly integrated with CRM systems; — an AI-based assistant tool for effective communication — Ringostat Conversation Intelligence; — call tracking; — a callback widget; — an omnichannel website chat widget — Ringostat Chat. They cover three main areas — communications, analytics, and sales, forming a single ecosystem. Each product can be used separately, but it is their combination that gives the maximum result. Working with Ringostat products is easy and comfortable, thanks to individual settings of more than 90% of parameters. Ringostat users are taken care of by friendly technical support, responding to requests in any of the communication channels in less than 2 minutes. A personal Customer Success manager helps to use Ringostat products most effectively for a particular business. ## Ringostat Pros & Cons **What users like:** - Users find Ringostat's system **easy to use** , appreciating its intuitive interface and straightforward setup for all team members. (4 reviews) - Users praise Ringostat's **reliability and expert recommendations** , leading to cost savings and increased customer engagement. (3 reviews) - Users value Ringostat's **tailored business solutions** , enhancing communication and optimizing advertising for improved client engagement. (2 reviews) - Users value the **efficient call tracking** of Ringostat, leading to smarter budget allocation and increased customer engagement. (2 reviews) - Users benefit from **effective call tracking** with Ringostat, maximizing advertising ROI and increasing customer inquiries. (2 reviews) - Solutions (2 reviews) - Users value the **access ease** of Ringostat, benefiting from its user-friendly interface and straightforward report retrieval. (1 reviews) - Accessibility (1 reviews) - Accuracy (1 reviews) - Users highlight the **powerful analytics** features of Ringostat, enhancing insights on advertising effectiveness and customer acquisition. (1 reviews) **What users dislike:** - Users find the **lack of intuitiveness** in Ringostat's interface can complicate navigation, requiring time to acclimate. (2 reviews) - Users find the **interface outdated** , hoping for a more modern design to enhance usability and accessibility. (2 reviews) - Users find the **outdated interface** of Ringostat lacking modernity, complicating navigation and access to features initially. (2 reviews) - Users find the **hidden functions** in the interface complicate the experience, requiring time to locate them. (1 reviews) - Users find the **inaccurate analytics** of Ringostat limits its effectiveness for businesses who rely on diverse communication methods. (1 reviews) - Outdated Design (1 reviews) - Poor UI Design (1 reviews) - Users found some **settings issues** initially unclear, but technical support promptly resolved them. (1 reviews) - Users find **technical assistance unclear at times** , yet the support team is helpful in resolving setup issues. (1 reviews) ## Ringostat Reviews ### 1. Simple, convenient, and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Maksym V. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Ringostat?** We liked that Ringostat specialists first learn about the specifics of business. Only then do they recommend tools that truly work. For example, they suggested connecting virtual numbers from countries where our clients call us. This reduced the call cost for them. And now we receive more inquiries. They also recommended call tracking. As a result, we discovered that part of our advertising was simply wasting budget. And not even paying for itself. **What do you dislike about Ringostat?** The personal cabinet interface is a bit outdated. We expected a more modern design from Ringostat. However, finding reports is not an issue. So this is a minor drawback. **What problems is Ringostat solving and how is that benefiting you?** We offer our clients different ways to communicate. They can call us, write in a messenger. Or use the chat on our website. This is convenient for clients, but not for us. We had to switch between different programs. And were afraid of losing a client conversation. Ringostat offered us their Ringostat Smart Phone app. Now we communicate with clients in a single app, without unnecessary switching. All conversations are in front of us, and we don’t need to search for the right one for a long time. ### 2. When your advertising budget and customer communications truly work for your company **Rating:** 5.0/5.0 stars **Reviewed by:** Helen S. | Marketing Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Ringostat?** Thanks to Ringostat's call tracking, we identified which advertising channels brought the most orders through calls, as well as ads that generated almost no phone inquiries. By reallocating our budget to more successful campaigns, we were able to increase our customer base. The Ringostat Smart Phone app is a must-have tool for our team, especially for our remote employees who can answer calls on the go. It unifies our Viber and Telegram in a single interface, eliminating the need to switch between different windows. This is not only convenient but also helps us avoid losing customers among various messengers and open chats. **What do you dislike about Ringostat?** At first, it seemed like Ringostat offered too many features. For example, countless parameters for customizing reports. It was simply overwhelming, and we wondered: "Why do we need all this?" However, after several consultations with tech support and researching their knowledge base, we realized these weren't headaches but rather the precise and valuable data we needed. **What problems is Ringostat solving and how is that benefiting you?** We operate not only in the Ukrainian market but also internationally, with many clients abroad. Previously, they were reluctant to call our main number due to expensive international rates. Ringostat helped us connect local numbers in our clients' countries. Now calls are affordable, which has significantly increased our inquiries. ### 3. A product that solves problems, not creates new ones **Rating:** 5.0/5.0 stars **Reviewed by:** Tetiana B. | Director of marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Ringostat?** First thing I'd like to mention is that Ringostat got their international information security certificate, ISO/IEC 27001:2022. We deal with a lot of confidential information that shouldn't get into the wrong hands. Plus, we work with companies that have strict requirements for data security standards. Next, their technical support is superfast. Within two minutes, a specialist was already working with us. Actually solving problems didn't take long either — they pretty much have answers ready for everything. It's nice working with experienced professionals. We also really like that most features can be set up on our own. Every step is explained in the instructions, so we don't have to constantly reach out to support. **What do you dislike about Ringostat?** The interface could be a bit more modern. Some functions are hidden in the depths of the menu, and you need to spend time to find them. But in general, everything is intuitive after the first few days of use. **What problems is Ringostat solving and how is that benefiting you?** Our clients are from different time zones, so we used to miss some calls during off-hours. If a client didn't call back themselves, we never knew they tried to reach us. Thanks to Ringostat reports, we now know about these calls and can quickly call back. Also, thanks to the integration of Ringostat's virtual PBX with our CRM, audio recordings of conversations are automatically attached to contacts. We can easily recall all the information that was discussed during calls with clients or colleagues. ### 4. A great source of data for a digital agency **Rating:** 5.0/5.0 stars **Reviewed by:** Catherine I. | Marketing assistant, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Ringostat?** We were most impressed with the call tracking and analytics feature, which helps us understand which sources bring in quality customers. Automated reports allowed us to quickly get data on the effectiveness of each advertising campaign. We also appreciated the user-friendly interface and easy access to reports provided by Ringostat. **What do you dislike about Ringostat?** Ringostat's end-to-end analytics is only suitable for businesses that communicate with customers by phone. **What problems is Ringostat solving and how is that benefiting you?** We are a digital agency, and our clients come to us for online promotion. In order to do our job well, we need to understand whether the ads we set up are generating conversions. Ringostat helps our clients track calls so that we know if their ads are working and how to optimize them. ### 5. A great solution for teamwork with calls **Rating:** 5.0/5.0 stars **Reviewed by:** Inna H. | Marketing Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2024 **What do you like best about Ringostat?** What we like best is the user-friendly calling app we use on our devices. It is very clear and easy to use. Even new managers immediately understand how to work with it. **What do you dislike about Ringostat?** Not all telephony settings were immediately clear to us. But then we contacted technical support, who quickly set everything up for us. **What problems is Ringostat solving and how is that benefiting you?** Our company has clients from many countries, and we must periodically communicate with them by phone. Therefore, we must be able to call our clients wherever they are and wherever we are. For this task, we have connected Ringostat telephony and the call app. Thanks to this, we can stay in touch with our customers anywhere there is an Internet connection. If necessary, we can view call statistics in Ringostat reports. For example, if a customer did not get through or called during off-hours. We can immediately see when it happened and which number to call back. You can also see which managers communicated with a particular client and listen to the call recording. ### 6. The right choice for integration and communication **Rating:** 5.0/5.0 stars **Reviewed by:** Serhii I. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2023 **What do you like best about Ringostat?** We don't have to worry about the project we hand over to Ringostat. The team will take care of the client, quickly connect telephony, and help him set up the integration. **What do you dislike about Ringostat?** We don't know, because we use it only for calls. In this regard, everything is fine. **What problems is Ringostat solving and how is that benefiting you?** Our team performs maintenance and support of the client's WordPress website. In particular, they need to automate the sales process and implement virtual telephony, to set up integration with CRM. In this case, we usually recommend Ringostat. The platform is known for having a high-quality connection that works reliably and additional products. For example, our clients use the Ringostat app for calls, call tracking, callbacks, etc. In addition, the team can take other useful actions that affect website conversion. For example, one of our clients had their website numbers made clickable for free. We use Ringostat for ourselves, although we don't make calls that often. But we know from our own experience that everything will be fine with the connection. The technical support is friendly and does not impose additional products, advising only what we really need in our case. ### 7. The best in the business **Rating:** 5.0/5.0 stars **Reviewed by:** Ivan F. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Ringostat?** Telephony, CRM integration, AI conversation analytics, call quality is just out of this world, super communication. The best on the market. **What do you dislike about Ringostat?** no drawbacks, everything is at a very high and professional level **What problems is Ringostat solving and how is that benefiting you?** High-level call quality, AI call analytics, integration with CRM ### 8. A source of useful call data for a digital agency **Rating:** 5.0/5.0 stars **Reviewed by:** Hanna B. | Head of Sales Department, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Ringostat?** I like that we can always rely on Ringostat. When our agency's clients need telephony or call tracking, the platform team connects them as quickly as possible. Sometimes even in one day. We are also quite satisfied with the terms of the affiliate program. It's really cool that the data on call sources is accurate. Ringostat has also recently integrated with Google Analytics 4, and technical support helps to transfer call goals to this system. **What do you dislike about Ringostat?** It is not always clear how to set up Webhooks, but support helps with this. **What problems is Ringostat solving and how is that benefiting you?** As a digital agency, it is extremely important for us to track all conversions from campaigns. In particular, we need to understand how advertising traffic is converted into phone calls. Ringostat helps us a lot in this regard. The platform has many integrations, so call data is transferred to Google Analytics 4 and our clients' CRMs. This data makes the relationship between us and our clients transparent. We also see what we can improve in our campaigns so that even more customers come to our clients. When working with customers, we know that we can recommend Ringostat because the platform does not delay the setup and always asks about customer preferences. ### 9. Convenient telephony if you need to call abroad **Rating:** 5.0/5.0 stars **Reviewed by:** Maryna A. | Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Ringostat?** Quality of communication. And also the fact that Ringostat has additional useful products. For example, we have installed a callback form on our site. We had underestimated this functionality before, but it turned out that people called through it quite often. We are also delighted with the extension for calling from the browser. It's a serious time saver and generally nice to use. **What do you dislike about Ringostat?** It took a while to figure out the service. But thanks to the support, they patiently explained everything to us and were very helpful. **What problems is Ringostat solving and how is that benefiting you?** Our company focuses on several markets at once, and we have to call potential customers from different countries. So we needed a reliable telephony service that would allow us to communicate with users "not for all the money in the world" :) We were advised by Ringostat, and we are very satisfied. We don't overpay for calls, there are no problems with communication. All conversations are recorded, so we can always check how the sales reps are working with the deals. Not once has the telephony not worked or the caller couldn't be heard properly. ### 10. Cool tool for working with calls and analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Anton S. | Marketing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2022 **What do you like best about Ringostat?** Most of all, I like the convenient dialer extension that allows you to quickly call a client number from CRM with one click. Also, the data about which advertisement the client called from is very useful to me. And it's cool that they can be transferred to Google Analytics. **What do you dislike about Ringostat?** Didn't notice what I dislike. Everything is great within the framework of the tasks I performed. **What problems is Ringostat solving and how is that benefiting you?** First of all, Ringostat solves the problem of communication with the client. But its coolest feature is, that when a client calls, the extension for calls opens and shows information about the caller. For example, where he is now, what pages of our site he looked at, what his name is - if the client is already in the CRM. Ringostat also shows in its reports which ads customers are calling from. So we understand which activities to invest more budget. ### 11. Reliable partner for telephony and call tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Ringostat?** 1. A large number of ready-made integrations with various services. 2. Wide functionality. There is not only telephony, but call tracking, solutions for calls from the browser and more. 3. We periodically need help from technical support, so they respond as quickly as possible - especially when compared to other services. **What do you dislike about Ringostat?** Initially, we did not expect that telephony requires a lot of settings. **What problems is Ringostat solving and how is that benefiting you?** First, we interact as partners. Due to our service, you can configure Ringostat integration with dozens of other platforms. We carefully choose telephony and call tracking platforms, and Ringostat has proven itself at the highest level. In addition, we use this platform for our own communication with customers. And in this regard, we also have no complaints. ### 12. Good option if you need both calls and analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Dmytro S. | Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Ringostat?** Probably the coolest thing about Ringostat is technical support and the overall quality of service. My previous experience with the support team wasn't that great when I used another telephony and call tracking service. Therefore, I was surprised that the guys answer my messages and calls almost immediately. And the solution for calls from the browser was instantly appreciated by my colleagues from the sales department. And, of course, call tracking is on the high level. We regularly use its data to launch up ads. **What do you dislike about Ringostat?** It took me a while to figure out my Ringostat account, as there are a lot of things there. However, I did not need all of them as a user, as everything is usually set up by technical support, if you ask them to do so. It seems to me that some sections could be hidden. **Recommendations to others considering Ringostat:** I recommend the service to everyone who suffers from poor communication or inaccurate call statistics, as our company used to. With Ringostat, there will definitely not be such a situation that telephony is "weak" or data is not collected, and technical support does not answer you all day long. It will also be useful for those who not only call or run ads, but also want to use various additional features. We have not looked for a solution for calls from the browser before, but now we cannot imagine our work without it. **What problems is Ringostat solving and how is that benefiting you?** Ringostat helps me with the communication with customers and advertising optimization. We often get text messages from clients, as well as calls from them. That's why, it is important that the connection quality is good and we understand the source that brought a customer. We use call data from Ringostat to customize ads. And our head of sales department listens the recordings of calls to understand how employees communicate with customers and close deals. Without Ringostat, we would probably get fewer leads from ads. And I guess sales reps would not do their best if they did not know that they are controlled. ### 13. Products that give a clear understading of marketing and sales performance **Rating:** 5.0/5.0 stars **Reviewed by:** Екатерина . | Parthner manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2021 **What do you like best about Ringostat?** Our main task was to track sources of calls. We also needed to understand the cost recovery of each advertising campaign and the performance of keywords there. Ringostat call tracking and virtual PBX perfectly covered our needs. Moreover, after the trial period, we decided to connect a callback widget. First of all, it is an additional channel of communication. Ans, secondly, it is also an analytical tool, as we receive the required information on callers. **What do you dislike about Ringostat?** Nothing to say here. Communication with the support and success team is great. They are doing their best to help us with the project settings and maintenance. That's why our experience is positive. Even though, we could say that some of the products might be difficult to understand for a beginner in marketing. However, Ringostat offers a knowledge base with the articles that teach you how to use all these features. Thus, the platform is suiteble for both beginners and professionals. **Recommendations to others considering Ringostat:** If your goal is to understand the audience that calls you, Ringostat is the best solution. **What problems is Ringostat solving and how is that benefiting you?** We are using Ringostat to analyze advertising sources that bring our calling customers. We see their performance and allocate the budget accordingly. ### 14. Tracks all customers from online ads who call **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2022 **What do you like best about Ringostat?** Ringostat was one of the first platforms to help online marketers to know better how their ad campaigns work. There are businesses where more than half of clients prefer to call rather than register on the website. In this situation, call tracking tool is a must. **What do you dislike about Ringostat?** You cannot choose nice numbers for every channel to track. Moreover, some customers save the number used while tracking is enabled. But after you give up your subscription those customers won't be able to reach you the same number. **What problems is Ringostat solving and how is that benefiting you?** Ringostat helped to analyze the best and the worst advertising channels and sources via tracking offline calls. Thus we managed to optimize our budget via directing money to the ad channels which really work. ### 15. Cool tool for working with calls and analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Aleksandra K. | Public Relations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2020 **What do you like best about Ringostat?** We decided to choose Ringostat because of precise and clear statistics of reports on calls. The service is stable and employees from the support team are always involved in our tasks. We use callback as an analytical tool. It shows us statistics on customers in the call log. It displays where customers who ordered callback are coming from. Virtual PBX and Ringostat Smart Phone integrated with a CRM system is a great combo for connecting with customers and control of sales reps' work. **What do you dislike about Ringostat?** Our feedback is positive we haven't faced any issues yet. But the service may seem a bit complicated for a person who sees it at the first time because of the range of products and opportunities. But when you start the work with them it's quite easy to use. **What problems is Ringostat solving and how is that benefiting you?** 1. Analysis of calls and customers who order callback on our website. 2. All advantages of the cloud telephony like IVR and recordings of calls. 3. Ringostat Smart Phone that improved the quality of our sales reps work. ### 16. Best platform for tracking calls **Rating:** 5.0/5.0 stars **Reviewed by:** Vova C. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2020 **What do you like best about Ringostat?** Our company receives requests made by phones every day. So we needed to control sales reps and the number of missed calls. But our main goal was to track sources of calls to optimize ad budgets. Call tracking and virtual PBX fully covered our needs. Ringostat's virtual PBX allowed us to listen to the recordings of conversations. That's how we reduced the number of junk calls. We also used Ringostat's default reports to discover the effectiveness of ads. **What do you dislike about Ringostat?** We did not face issues with the work of the service. Nothing to complain about. But there are lots of different options offered by Ringostat so we weren't sure what to do with the various opportunities at the early beginning. **Recommendations to others considering Ringostat:** I absolutely recommend Ringostat for people who want to get the maximum from analytics and calls. Make sure you have checked it out. **What problems is Ringostat solving and how is that benefiting you?** Ringostat helps us not to waste advertising budget and optimize campaigns. We also use the platform to control the work of our sales reps and reduce the number of unprocessed requests. ### 17. Platform that fully covered our needs **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2020 **What do you like best about Ringostat?** "Initially, we appealed to Ringostat as we needed Virtual PBX. We were especially interested in the voice menu as our customers we struggling with the complex structure of the company. Then we had a product demonstration and discovered Ringostat Smart Phone. We understood that it's what we were looking for — a tool that will facilitate the work with customers for our sales reps. Well, as Smart Phone requires call tracking to work, we connected it as well. I guess the most important thing for us was the credibility of the service." **What do you dislike about Ringostat?** We are satisfied with the platform, but it would be awesome if there would be a tutoring video next to each section in Ringostat account. **What problems is Ringostat solving and how is that benefiting you?** "1. We made the easier the connection between different company's departments due to the voice menu. 2. We started to track calls and analyze the advertising source that brought each customer. 3. We used Ringostat Smart Phone to discover insights about our customers. " ### 18. Platform that helps to optimize advertising campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Olena H. | Internet Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2020 **What do you like best about Ringostat?** We were searching for a tool that would allow optimizing ad campaigns. After comparing different tools and companies, we decided to choose Ringostat. This company offers unique opportunities for a business. For campaign optimization, we use call tracking and end-to-end analytics. We used call tracking to define sources of calls and keywords of companies; as a result, we mentioned that some campaigns bring junk leads.That's how we stopped these campaigns and launched more appropriate ones. End-to-end analytics helped us to see the cost recovery of investments in ads. Furthermore, we used a callback to increase the conversion in the call. And Ringostat's callback fully covered our needs. **What do you dislike about Ringostat?** Probably the interface may seem not the most intuitive one but tech support and knowledge base cover this fact. So we never felt confused or lost in the Ringostat account. **Recommendations to others considering Ringostat:** We advise to use this platform for people who want to optimize their budgets and ad campaigns. End-to-end analytics is a tool that will impress you with the quality and data accuracy. **What problems is Ringostat solving and how is that benefiting you?** 1. Ad campaigns optimization. 2. Understanding of the cost recovery of investments in ads. 3. Callback that increased the conversion in the call. ### 19. The sky is the limit for the profit with Ringostat Insider **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob M. | Cloud Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2019 **What do you like best about Ringostat?** Like any company, we strive to increase our sales. We have used Ringostat call tracking for a long time and it helps us to improve our results. Ringostat is always in development. And now I use their new extension in Chrome with Ringostat Insider. With Ringostat Insider, we receive information about our client before the call. At the time of the call, the manager sees the report: - which product does the customer choose on the site - what kind of advertising it came from - keywords and much more. Ringostat has integration with different CRM. Due to this, we save data automatically in one system. We can make reports on calls for more than 30 parameters. Detailed reports help to evaluate not only the clients' requests but also the work of our managers. **What do you dislike about Ringostat?** Excellent functionality, but I would like to have interactive tips in my account **Recommendations to others considering Ringostat:** I absolutely recommend using Ringostat. To make sure check it out. **What problems is Ringostat solving and how is that benefiting you?** Until now, we solve many problems with Ringostat. Without call tracking, we spend the marketing budget incorrectly. It depends on many reasons. We control and improve the work of the sales department. Call records help us train new employees. And most importantly, with Ringostat Insider, we can anticipate the needs of potential customers. ### 20. Great new extension for sales reps **Rating:** 5.0/5.0 stars **Reviewed by:** Bohuslava Z. | Head Of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Ringostat?** We use Ringostat Smart Phone. This is a new Chrome extension. We can call from any page in the browser in one click. It is very convenient and time-saving. Also, Ringostat has integration with our CRM. All data is saved in the client card after the call automatically. **What do you dislike about Ringostat?** Everything works well. I have no complaints **Recommendations to others considering Ringostat:** I recommend using Ringostat SmartPhone: – if you want the sales department to be focused on sales, rather than performing actions that can be automated – if you want to control employees and have quick access to information – if you want to be faster than your competitors. **What problems is Ringostat solving and how is that benefiting you?** With Ringostat we solved the main problem - saving the time of our sales department. Now our managers are calling on a cold base faster than before. A good advantage is that several managers can work with the base at the same time. And they always know what they were talking about with the client. All information is saved automatically. In addition, we have reduced the number of missed calls. If the manager missed the incoming call, a task will be created to call the customer back. ### 21. Great calltracking service **Rating:** 4.5/5.0 stars **Reviewed by:** Maryna K. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2019 **What do you like best about Ringostat?** Ringostat is a great service to track calls. It is easy to use with lots of data on calls. It is important for us to track call statistics by advertising sources. Ringostat helped us find out which ad brings the most traffic. Also we know which keywords are used our leads more often. We increased the bids on these keywords to get the most impressions. In addition, Ringostat has integration with Google Analytics. This helps us analyze the behavioral and demographic characteristics of our users to optimize advertising campaigns. **What do you dislike about Ringostat?** We could not register for Ringostat by ourselves. But the support helped us quickly. Currently there is nothing more. **Recommendations to others considering Ringostat:** Ringostat is an excellent service for calls and advertising analysis. Use it to properly invest in advertising. There are excellent reports and integration with different services. **What problems is Ringostat solving and how is that benefiting you?** "With ringostat we solved several business problems: 1. We did the training for the sales department. The number of unanswered calls was reduced from 30 percent to 11 percent in 3 months. 2. due to the right keywords, we have reduced the cost of the call. 3. we have improved our re-marketing and made different types of advertisements for different audiences" ### 22. Excellent call log & improve sales process **Rating:** 5.0/5.0 stars **Reviewed by:** Tetiana V. | Product Marketing Manager, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2019 **What do you like best about Ringostat?** Ringostat is the best service. I can easily 1) to find details about calls 2) to get reports I want. I can save the filter and I am not having to add that each time 3) to send reports by email. After each call our managers tag calls. It helps us to make qualitative analysis call reports. And, of course, they have so friendly support **What do you dislike about Ringostat?** I have no issues. Nothing to complain about **Recommendations to others considering Ringostat:** Use Ringostat not only for tracking which ad works. And also for the growth of qualification in the sales department. This development has good reports to improve the sales process. **What problems is Ringostat solving and how is that benefiting you?** Our main goal is to strengthen the sales department. Ringostat has solved a number of problems 1) we save important calls to train new managers on real examples of calls 2) we can save and analyze call records. Because of this, we conduct training on the most frequent mistakes of the sales department. This helped us to qualitatively improve the qualifications of our managers. 3) managers save their time searching for the necessary information on calls. they can filter calls by a large number of parameters. And the most important thing is that the filters got save ### 23. Wide choice of features **Rating:** 4.5/5.0 stars **Reviewed by:** Stepan I. | Digital Marketing Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2019 **What do you like best about Ringostat?** We use Ringostat to optimize our advertising budget. About 60% of requests that we receive are calls. We liked Ringostat as it has a flexible system that can be applied to many of our business needs. The main goal was to understand the revenue from launched ad campaigns so we tried Ringostat end-to-end analytics and it turned out that we've been losing many calls! Ringostat can automatically count ROI it has data and reports which makes our work routine much easier. We intergarated call-tracking with our CRM system is also useful opportunity, that made our workflow more autometed and less less labor-intensive. **What do you dislike about Ringostat?** I'd say that I want more integrations with data aggregators, more features to annalize ROI. I see updates regularly, so I think this is coming. **Recommendations to others considering Ringostat:** I would recommend Ringostat to everyone who has many sales via phone calls. You'll get useful insignt with end-to-end analytics and it automatically calculate ROI and provides reports. **What problems is Ringostat solving and how is that benefiting you?** With Ringosat we: - Optimized our advertising budget; - Figured out the number of requests made by calls that we receive daily; - Saved our sales reps time due to the automatization of the workflow; - Started work with CRM solutions; - Received clear data on revenue from each advertising channel. ### 24. Flexible system that understands our business needs **Rating:** 5.0/5.0 stars **Reviewed by:** Volodymyr K. | SEO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2019 **What do you like best about Ringostat?** Ringostat has changed the workflow of our company. As our business became lager we decided to install call tracking. We were recommended to work with Ringostat so we decided to try it. We started with the free trial and it was quite impressive! However, later we understood that our business is rather specific so we pick up "Enterprise" pricing. It was 2 years ago but we are still happy with it. We use combined call tracking as we have both online and offline advertisements (billboards). One more great thing for us is the "Callback" button with callback form. The coolest here is that the button can change the size and color. It was quite important for us as our website is colorful so we wanted the button to match it. Ringostat Smart Phone is also a great feature for our sales reps. It increased our customers' loyalty a lot! But the thing here is that due to Ringostat Smart Phone we know the website pages that are mostly visited by our customers. That's why we can offer them exactly what they need. **What do you dislike about Ringostat?** There is nothing really to complain about but I would prefer a mobile version of Ringostat account. **Recommendations to others considering Ringostat:** I highly recommend you Ringostat as this platform is super flexible and easy to use. It also has integrations with different systems so you can launch your ad campaigns on Instagram, for example. Ringostat is the really impressive instrument for analytics. **What problems is Ringostat solving and how is that benefiting you?** 1. We started to track calls; 2. We implemented callback button to our website design; 3. Our sales reps call our customers by name; 4. We found out the most viewed website pages; 5. Sales reps offer our customers exactly what they need; 6. Increased our customers' loyalty; 7. Increased the profit. ### 25. Platform that gave us the understanding of requests made by calls **Rating:** 4.5/5.0 stars **Reviewed by:** Zalina N. | Social Media Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2019 **What do you like best about Ringostat?** We installed call tracking as we wanted to understand the number of calls to the company, track their sources, as well as understand the work of each channel. Ringostat gave us all the needed data but we received even more than we expected. Thus, we implemented the "Call me" button and hid the substituted numbers so now only interested in our product customers are calling us. Due to Ringostat our marketing department became more aware of the work of ad campaigns. Now they are able to change our marketing strategies based on reports provided by Ringostat. This platform is also useful as we allocated our advertising budget. Thus, we invested in channels that work better than others. **What do you dislike about Ringostat?** Everything works well. However, I would prefer more dashboards in Ringostat account. **Recommendations to others considering Ringostat:** I do advise you Ringostat as it helps you in your everyday work with calls and data. This platform improves both your marketing and sales departments and provides high-quality support. **What problems is Ringostat solving and how is that benefiting you?** Due to the work with Ringostat, we can see channels that perform better than others. We also reallocated our advertising budget based on this data. The "Call me" button saves our substituted numbers in peak hours. Thanks to the reports provided by Ringostat our marketing team increased their powers as now they are aware of the work of different channels and ad campaigns that they launched. ### 26. Boost leads & sales **Rating:** 5.0/5.0 stars **Reviewed by:** Irina M. | Co-Founder & Growth Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2019 **What do you like best about Ringostat?** We use dynamic call tracking. Our main goal was to stop spending money where the results are not being seen. Ringostat has an excellent call log. We see the keywords in the interface, that users follow. We also analyze call records and conversation. It's important to know what customers say when they come from our marketing campaign. Then we compare the result. It is easy for us to determine why people come from advertising but don't move along the sales funnel. So based on the data, we understand what is wrong with the advertising message or sales managers. And we change it. Ringostat helps us make the right decision. **What do you dislike about Ringostat?** I would like to see information in more graphics inside **Recommendations to others considering Ringostat:** I will not write much. Just try it to understand. This is an excellent service for analyzing marketing strategies, customer behavior and the level of the company's sales department. **What problems is Ringostat solving and how is that benefiting you?** Thanks to Ringstat, we were able to see which ad channels work better. We have distributed leads by type. This has helped us strengthen our marketing strategies for each type of lead. ### 27. It's so easy to call from the browser **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2019 **What do you like best about Ringostat?** Ringostat Smart Phone is a great solution for calls in Google Chrome. Everything is intuitive and as easy like calling from a smartphone. In order to call, our managers just need to open the site and click on the phone number. If the phone is not clickable it is also easy to call by two clicks. There are different types of call transfer. Now in our company, there is a rule it uses soft call transfer. When transferring a call to a colleague, they must make sure that he is there and ready to answer. Also, our managers can pause a call during a call. It works when they need to ask a colleague for advice. **What do you dislike about Ringostat?** Still no issues. Nothing to complain about. **Recommendations to others considering Ringostat:** I advise you to try this extension because it has everything that is necessary for the sales department. It is easy to use and does not require the purchase of expensive equipment. **What problems is Ringostat solving and how is that benefiting you?** "We did not need to buy expensive equipment. Our sales team to work more efficiently. We have increased customer loyalty to our company. Ringostat Smart Phone has many functions thanks to this we have created a script to communicate with the client. And we can easily control it." ### 28. Flexible IVR settings **Rating:** 5.0/5.0 stars **Reviewed by:** Stanislav S. | Digital Marketing Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2019 **What do you like best about Ringostat?** Great quality. Good IVR settings. We lose new calls to our company because managers phones are busy. We decided to use an interactive line. If all managers are busy, you can hear a voice message asking you to wait a few minutes. We changed the standard beeps with music. Also, our clients listen to the audio greeting while waiting for the manager’s response. **What do you dislike about Ringostat?** Everything is great. But it will be perfect to see a widget on the screen during a call. It would help to see information about the coming call. Support said that would be realized. **Recommendations to others considering Ringostat:** Use IVR with Ringostat. It allows you to customize individual voice menu. And you can use your own recordings. **What problems is Ringostat solving and how is that benefiting you?** With Ringostat, we have made good conditions for waiting manager’s response. We solved a problem of distribution calls by the type of questions and by the time that people spend waiting in line. ### 29. Great option for call tagging **Rating:** 4.5/5.0 stars **Reviewed by:** Clate L. | Chief Marketing Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2019 **What do you like best about Ringostat?** Ringostat has automatic call tagging. In addition, we set up tagging of calls by managers. After each call, the manager enters the code of the category of the call. Thus, we get sorted calls at the first stage of working with a client. **What do you dislike about Ringostat?** We contacted support service to set up tagging of calls by managers. But they helped us very quickly. **Recommendations to others considering Ringostat:** I recommend Ringostat. It's a good solution to automate the work process and for obtaining more fidelity statistics **What problems is Ringostat solving and how is that benefiting you?** This allows us to make more accurate reports and high-quality processing of leads at the first stage of interaction with the company. Thus, we increase our sales. In addition, the manager saves his time on call tagging. He does not need to enter a password into the system and make a tag. He tags calls using the phone after each call. ### 30. More efficient targeting **Rating:** 5.0/5.0 stars **Reviewed by:** Natalia G. | Head of CS, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2019 **What do you like best about Ringostat?** The best thing for us about using Ringostat is phone number substitution by geolocation and have the opportunity to manage phone number allocation in pools. We use the phone numbers in client's areas to make it seem like we are local to them. We always know how many actual numbers from the pool are used. And we can, in the case of reduced attendance, turn off unnecessary ones, or respond promptly to a shortage. The ability to fix the cancellation of the substitution by the list of IP addresses is a special opportunity Ringostat, which we use. Due to this, phone numbers from the pool are not spent on employees who often use our site for work. **What do you dislike about Ringostat?** If I want to see repeated calls from the same persone I have to apply a filter. It will be good to see the number of repeated calls in the general call history. **Recommendations to others considering Ringostat:** If you need call tracking with phone number substitution by geolocation you may choose Ringostat. It is able to substitute absolutely all the phone numbers on the site, even in the buttons on the mobile version of the site. **What problems is Ringostat solving and how is that benefiting you?** We can see which locations are producing better with online calls. Due to this, we improved geo-targeting in each locality. ### 31. Good service and great support **Rating:** 5.0/5.0 stars **Reviewed by:** Paul S. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2019 **What do you like best about Ringostat?** Our goal was to determine where we get leads from across our marketing channels. I can easily get data, send it to Google Analytics and monitor what marketing campaigns are giving the best ROI. For me it's very important to track every call action. Besides thanks to Ringostat for great support. Response time is incredible and the manager is always available to answer any question. **What do you dislike about Ringostat?** There's nothing really but would be good to have a personal account with adaptation for the mobile version. **Recommendations to others considering Ringostat:** Customer Success is keeping you informed of any new developments, reviews of account performance etc. They help you get the most out of the tool. **What problems is Ringostat solving and how is that benefiting you?** Ringostat helps me to track the progress of my online and offline marketing campaigns. Now I spend marketing budget only for money generating channels. ### 32. We increased calls by 20 percent. **Rating:** 5.0/5.0 stars **Reviewed by:** Eugine G. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2019 **What do you like best about Ringostat?** We like working with Ringostat because they are doing everything to help increase conversion on their client's sites. They made a free callback widget for their clients. We set up a time period after which the callback is shown automatically to the visitor of our site. Now managers of our company call back to the client in few seconds. Besides Ringostat proposed to change the text size and color of the callback into the desine of our site. **What do you dislike about Ringostat?** We did not immediately understand how to set up the widget correctly, but customer support helped us do it quickly **Recommendations to others considering Ringostat:** Ringostat helps you to better understand each customer and gives you insight into how you customer is going through the decision process. **What problems is Ringostat solving and how is that benefiting you?** We have reduced the waiting time for the connection between the site buyer and the manager. Because of this we reduced the amount of lost leads. ### 33. Finding the most effective source of advertising **Rating:** 5.0/5.0 stars **Reviewed by:** Olga H. | CEO & Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2019 **What do you like best about Ringostat?** "Ringostat allows tracking inbound leads that come through phone calls. Our goal was to know from which source of advertising the client found us. We wanted to know which advertisement is the most profitable. Ringostat has integration with Google Analytics. It allows us to synchronize information about the effectiveness of various advertising activities. Another amazing feature is insertion phone numbers according to the geolocation of customers. So we distribute calls directly to the necessary department." **What do you dislike about Ringostat?** There is no special. It will be great to have integration with social media. But now nothing to complain about. **Recommendations to others considering Ringostat:** Good to use it to track PPC advertising. It's helped us improve our ads, targeting and website. **What problems is Ringostat solving and how is that benefiting you?** We solved the problem with inefficient advertising spending. ### 34. Good way to track marketing money **Rating:** 5.0/5.0 stars **Reviewed by:** Olga P. | Marketing Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2019 **What do you like best about Ringostat?** Our main goal was to determine which advertising is effective and which is not, and to stop spending money where results aren't being seen. With Ringostat we get detailed reports to make end-to-end analytics and ability to know exactly the ROI of marketing campaigns. Thanks to blocking insertion by IP and numbers pools we receive accurate analytics. Also, APIs allow using data in a way that other platforms fell short. Furthermore, I feel that support actually cares about our project — always ready to help and advice on how to use Ringostat more efficient. **What do you dislike about Ringostat?** Nothing at this stage but I would prefer easier setup. Anyway, support always in touch to help us. **Recommendations to others considering Ringostat:** If you have volatile site traffic, you can hide inserted number under Show number bottom. That helps to receive precise call data. **What problems is Ringostat solving and how is that benefiting you?** Ringostat helps our company easily see which marketing efforts are generating the most revenue. ### 35. Robust solution for track call source **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasia Z. | Координатор конференций, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2019 **What do you like best about Ringostat?** "With Ringostat you can both set up a call center for outbound calls and track the inbound calls from your advertising campaigns. Ringostat provides cloud PBX and SIP numbers available for rent, which means that you don’t need to connect any other service to start making calls. Moreover, there are a number of analytical reports generated by Ringostat that help supervise the work of call agents (the distribution of missed calls by day and time of the day report.) As for tracking inbound calls, Ringostat provides all the information available on the call - source, channel, campaign, keyword. There is also multi-channel funnel report and call status statistics for more in-depth analytics." **What do you dislike about Ringostat?** I dislike how overwhelming the interface is at first but you can ask customer service even in chat and receive an answer very fast. **Recommendations to others considering Ringostat:** Ringostat has one of the best integrations with Google Analytics among call tracking services (it’s an official partner of GA). It can transmit to GA not only the event of the inbound call, but also the call statuses, and even the number of the one who called. For those who work with web analytics, there are also great integrations with Kissmterics and Woopra. **What problems is Ringostat solving and how is that benefiting you?** It helped us to improve our ad, managers performance, and website. ### 36. Flexible tool **Rating:** 5.0/5.0 stars **Reviewed by:** Eugene L. | VP of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2019 **What do you like best about Ringostat?** I like that reps really care about you and always ready to help. Customer Support has great knowledge, and when I experienced a complicated technical issue they resolved it really fast. I also love the integration with Google Analytics and a lot of ready-made integrations with popular CRM. **What do you dislike about Ringostat?** I think help documentation could be better. I face a steep learning curve. **Recommendations to others considering Ringostat:** Ask for training and advice from their Customer Success team. They will help to use Ringostat effectively. You will miss out many capabilities if you try to go it yourself. **What problems is Ringostat solving and how is that benefiting you?** With Ringostat I have solved the problem of spending money on marketing and not knowing if they really worked. Now I can spend more on effective campaigns. Not only that but we are able to train sales staff by recording calls and analyze the main problems. ### 37. Easy of use dynamic calltracking tool **Rating:** 4.0/5.0 stars **Reviewed by:** Dana Y. | Product Marketing Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2017 **What do you like best about Ringostat?** - Provides dynamic calltracking for your projects - You can track phone calls to your website, just like other interactions (track leads) - Ringostat can show what PPC ad lead user to website and show that this user make conversion via phone call - You can track your customer interaction with your website even if he just make a phone call - Easy to integrate with your project using Google Tag Manager - Also you get ready callcenter, so you can simplify work of your sales team - Listen your calls and check out work of your sales team - Get reports of calls and user activies during day, week, month, etc. - Make a voice menu for your call center **What do you dislike about Ringostat?** - May be not worth it if you have less 30 - 50 leads per day - It's not easy to get phone numbers for call tracking for example in Germany, you will need special documentation from client to proceed **Recommendations to others considering Ringostat:** Good service for e-commerce project with 40-50 leads per day, so you can track efficiency of your PPC campaigns if selling via phone is a major channel for sales. For small e-commerce it may be not so profitable to use. **What problems is Ringostat solving and how is that benefiting you?** - Tracking efficiency of your ads (Adwords) and understand which campaign and ads lead to conversion - Listen to records of your phone calls and optimize your call center work - Receive reports of activity (taken and missed calls) of your call center ### 38. Sort calls and easy filter reports by lots of parameter **Rating:** 5.0/5.0 stars **Reviewed by:** Nataliya N. | Founder and Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2019 **What do you like best about Ringostat?** Ringostat can save filters in many parameters. For example, to the clients' geography, by the hold time, track where conversions are coming from, distribution calls by day of the week and time and many others. We sort non-targeted calls and not take it into account in end-to-end analytics. Thus, we get better analytics multi-channel funnels reporting. Also, thanks to the configured filters, we can generate reports in one minute and send it to our experts via email. **What do you dislike about Ringostat?** To get a full report for the Google Analytics on the type of call broken down into target and non-target, we contacted support and they helped us. **Recommendations to others considering Ringostat:** If you have offline and online advertisements Ringostat will help you see which channels are generating more phone calls **What problems is Ringostat solving and how is that benefiting you?** Much more insights into our Adwords campaigns ### 39. Much more efficient targeting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2019 **What do you like best about Ringostat?** With Ringostat, we set up a substitution of numbers by geolocation. We've increased sales in other regions of the country due to the fact that our customers see the phone numbers of their region. We can also easily filter the calls by customer location data in the dashboard that makes our targeting much more efficient. **What do you dislike about Ringostat?** I don't think there's something I dislike at the moment. The product meets our requirements quite well **Recommendations to others considering Ringostat:** Best for proper location targeting with number substitution **What problems is Ringostat solving and how is that benefiting you?** Number substitution helped us target and solidify the right leads in the right locations. Now we're able to refine our geotargeting to the new regions with our best buyer personas. ### 40. Great solution to manage campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Alina G. | Senior Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Ringostat?** Support makes all the necessary basic settings for the correct system operation. What is more, I like pretty fast and easy integration with CRM. I admire the opportunity to call back on missed calls immediately — the task is automatically created with a deadline when the call was missed. Moreover, I enjoy how easy it is to create and share any reports. **What do you dislike about Ringostat?** I don't really have anything negative at the moment. If I had questions, the support gave me the answers quickly. **Recommendations to others considering Ringostat:** Try an Analytics Section. Here you will find calls sources down to the keyword level. **What problems is Ringostat solving and how is that benefiting you?** With Ringostat we are able to determine the most effective advertising sources and control the managers' performance. ### 41. Great reports & support **Rating:** 5.0/5.0 stars **Reviewed by:** Margaret L. | Chief Marketing Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Ringostat?** The system offers detailed reports such as call distribution statistics, multi-channel funell, etc. By the way you can create any kind of report you need yourself. What is more Ringostat has much more better customer service than their competitors. Every time I have a question I get an answer I need immediately. **What do you dislike about Ringostat?** What I dislike is that the system isn't exceptionally intuitive. But support helps a lot to see into processes and configurations. **Recommendations to others considering Ringostat:** Ringostat has ready-made integration so you can easily connect call analytics and CRM and save your time. **What problems is Ringostat solving and how is that benefiting you?** Ringostat helps me to save a huge cost overall. Now we understand much better how our marketing efforts are driving conversions over the phone. So we are not flying in the dark anymore. ### 42. Good call tracking solution with streamlined reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Karina P. | Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2019 **What do you like best about Ringostat?** I really enjoy how Ringostat is integrated with our CRM. It's flexible and easy to set up. It is also easy to oversee how many calls are being answered or missed by your team. Client communication is saved in a call's card: sources, recordings, visited website pages history and so on. Moreover, with Ringostat we're able to automate our workflow and measure call conversations on PPC campaigns. Ringostat call reports are very detailed - down to the keyword level. **What do you dislike about Ringostat?** Nothing that bothers me now. Think it would be cool if they work out transcript capabilities of calls. **Recommendations to others considering Ringostat:** Use ready-made CRM integrations to see which campaigns generate sales and further revenue. **What problems is Ringostat solving and how is that benefiting you?** We solved the problem with missed calls. Now we're also able to track source information across multiple campaigns. ### 43. Effective and easy-to-use service **Rating:** 4.5/5.0 stars **Reviewed by:** Zhanna T. | Marketing And Public Relations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2019 **What do you like best about Ringostat?** With Ringostat we are able to record all of the calls to manage and improve our customer service. What is more, we can see the full effects of our advertising campaigns. Ringostat reports are easy to use and read. I like that you can easily create customized reports for sales, marketing or other departments to analyze specific data. They are adding new features and tools all the time. Moreover, if you want specific useful improvement they will work out it. **What do you dislike about Ringostat?** Not much to dislike here. Maybe reporting could be streamlined a bit. **Recommendations to others considering Ringostat:** Reports Section was really useful. There you can receive in-depth marketing analytic such as keywords performance. **What problems is Ringostat solving and how is that benefiting you?** Ringostat helps us to determine that calls were coming from paid search and social. So we were able to improve our ROI based on that reports. ### 44. Best Call Tracking Service **Rating:** 5.0/5.0 stars **Reviewed by:** Volodymyr Y. | Chief Marketing Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2018 **What do you like best about Ringostat?** 1 - Operational and qualified customer support with the willingness to solve complex custom tasks. 2 - Open access to Webhooks and API. 3 - You can not only track calls but immediately distribute them from the site to departments/cities. 4 - Ability to independently control the required amount of numbers for dynamic call tracking. 5 - The unlimited number of SIP accounts and employees to connect. 6 - Customized callback widget: you can set how it looks and the call forwarding conditions. **What do you dislike about Ringostat?** Quite hard and unobvious call forwarding schemes settings. **Recommendations to others considering Ringostat:** With Ringostat you can both set up a call center for outbound calls and track the inbound calls from your advertising campaigns. Moreover, there are a number of analytical reports generated that help supervise the call agents work. Ringostat is a powerful and flexible instrument. So I strongly recommend it. **What problems is Ringostat solving and how is that benefiting you?** We faced a huge amount of missed calls — 40%. With Ringostat we reduced it to 10%. What is more, with Ringostat we set up a dynamic call tracking with automatic calls distribution across cities, depending on the selected region on the site. It helps us to increase customer loyalty and improve call processing. Moreover, now we are testing automatic customer polling via Ringostat PBX. Additionally, now we understand which advertising works and able to optimize ads expenses. ### 45. Track your ad easily **Rating:** 5.0/5.0 stars **Reviewed by:** Daniil K. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2019 **What do you like best about Ringostat?** I like the ability to add tracking numbers quickly. Also, support is always very clear and prompt. The most useful feature for our company was the tracking number configuration by geolocation. It gave us a deep insight of where customers are calling from and we are able to distribute calls directly to the local office. **What do you dislike about Ringostat?** So far, there's nothing wrong with the service. Support team does a good job to solve all issues as soon as possible. **Recommendations to others considering Ringostat:** Use call card to see certain users call records and their activity on the site. **What problems is Ringostat solving and how is that benefiting you?** Ringostat shows us how to reallocate marketing budgets to where they are most effective and what campaigns are driving new leads ### 46. Reliable Call tracking service **Rating:** 4.5/5.0 stars **Reviewed by:** Dmytro G. | Head of Conversion Rate Optimization at , Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2018 **What do you like best about Ringostat?** - Works in many countries, even in US and EU - You don't need to buy telephone numbers separately, Ringostat can provide you some - Easy to use API. if you have your own CRM system you can easily integrate Ringostat with it - Support of popular AMO, Pipedrive, Bitrix CRM systems - Creating goals in Google Analytics like Answered, Aborted and Not Answered calls and track calls sources like Direct visit, Parid Traffic, Social, etc. - History of calls and Call center functions **What do you dislike about Ringostat?** - Price. It's not cheap, but you have a lot of functionalities with it - You can't simply buy telephone numbers via service in several countries **Recommendations to others considering Ringostat:** Ringostat can provide you free trial period and you should only pay for telephone numbers. You can test it out for a month and decide if it's working for your business or not. It's definitely effective if you have a lot of calls and you need track their sources. **What problems is Ringostat solving and how is that benefiting you?** Ringostat is a great tool to track your call sources, like Direct visits of your website, visits from Paid traffic (Adwords, Bings Ads, Facebook Ads, ets), or Social visits. Also you have built in call center function, so you have solution for managers to answer calls and track their efficiency. ### 47. One of the best calltracking SaaS in CIS market **Rating:** 5.0/5.0 stars **Reviewed by:** Bauyrzhan T. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2017 **What do you like best about Ringostat?** Best parts: 1. Ease of project creation - might take you 2 days from 0 to start using a software. 2. Good built-in reports and option to make your custom reports too! 3. Open API and integrations with most popular CRMs, such as Salesforce, Zoho, AmoCRM and PipeDrive 4. Connects with Google Analytics and allows to track call-conversions 5. Good support, always responds in between 5-15 minutes **What do you dislike about Ringostat?** It would be awesome if project creation and connection could be in 30 minutes from start. **What problems is Ringostat solving and how is that benefiting you?** Tracking call-conversions. It might be 20-40% of sales starting from phone calls and as a marketing agency, we need to be able to track them to manage the advertising budget to get positive ROI. ### 48. I use Ringostat for my clients in Europe to track phone calls from ads **Rating:** 5.0/5.0 stars **Reviewed by:** Romeo M. | Chief Revenue Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2016 **What do you like best about Ringostat?** The best things in Ringostat are Filters. You can filter and make data sets from 30+ parameters creating different reports - based on channel, on keyword, location etc Multi-channel funnel report like in Google Analytics, but for calls. As far as I know no other call tracking services provide it and it is necessary for any professional marketer — to learn the user path before making a call. Super helpful customer support Affordable price **What do you dislike about Ringostat?** The service develops and add features quite often, but sometimes UI suffers. I also think they need to upgrade their callback widget to make it visually more attractive. **Recommendations to others considering Ringostat:** This is a must-have tool for any marketing agency, web-analysts, ppc-specialists in any company. **What problems is Ringostat solving and how is that benefiting you?** I work with Ringostat for couple of my European projects, where my job is to promote business of my clients, bring more calls and customers for them. From my experience, people who prefer to call convert into more revenue than those, who fill in the online forms. That is why it is crucial for me to track the sources of these phone calls, understand what are the channels and even keywords, that bring more calls to my clients and optimize my advertising campaigns accordingly. For this purpose I use Ringostat. The one best benefit is that I can prove results to my clients. ## Ringostat Discussions - [Where does Ringostat work?](https://www.g2.com/discussions/where-does-ringostat-work) - 4 upvotes - [Who needs Ringostat?](https://www.g2.com/discussions/who-needs-ringostat) - 2 upvotes - [What is Ringostat?](https://www.g2.com/discussions/what-is-ringostat) - 2 upvotes - [How much does it cost?](https://www.g2.com/discussions/how-much-does-it-cost) - 1 upvote - [How does it work?](https://www.g2.com/discussions/how-does-it-work-e98d627b-1477-49fe-8eba-280e209eb97f) - 1 upvote - [View Ringostat pricing details and edition comparison](https://www.g2.com/products/ringostat/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+15%3A56%3A38+-0500&secure%5Bsession_id%5D=f75faf3c-df13-4b80-9b99-e54c91e01589&secure%5Btoken%5D=ca01d8ddef7aaa578d5d62325f8bdada57ba2d007be01f16447f61d2a7a1a7fe&format=llm_user) ## Ringostat Integrations - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Ringostat Features **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Voice** - Dictation - Accuracy **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Generative AI** - AI Text-to-Speech **Generative AI** - AI Text Summarization **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Phone Number Management** - Local Phone Numbers - Toll-Free Numbers - Port Existing Numbers **Basic Communication** - Phone Calls - Instant Messaging - Desk-to-Desk Calls **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Transcription** - Speaker Identification - Timecode Management - Closed Captioning - Custom Dictionary **Workforce Management** - Call Monitoring - Performance Evaluation **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Tracking** - Visitor & Keyword Tracking - Dynamic Number Insertion - Multi-Channel Call Attribution **Editing** - Collaboration - Spell Check and Punctuation - Text Editing - Translation **Administrative** - Call Recording - Reporting & Dashboards **Generative AI** - AI Text Summarization **Analytics** - Call Data - Call Recording - Advanced Reporting - Conversation Intelligence **Access** - Browser Extension - Individual Download **Integration** - Data Security - API - Voice Files - Live Captioning - Integrates With Existing Applications **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Call Routing** - IVR - Call Scheduling - Geo-Routing **Administration** - Martech Integrations - Privacy, Security, and Compliance - Performance and Reliability **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making **Agentic AI - Inbound Call Tracking** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Advanced Features** - Hold Music - Automated Attendants ## Top Ringostat Alternatives - [CallRail](https://www.g2.com/products/callrail/reviews) - 4.5/5.0 (1,626 reviews) - [Invoca](https://www.g2.com/products/invoca/reviews) - 4.5/5.0 (926 reviews) - [CTM](https://www.g2.com/products/ctm-ctm/reviews) - 4.5/5.0 (724 reviews)