Manychat Reviews & Product Details

I really like how easy it is to build and manage automation with Manychat without heavy technical effort. It allows us to scale conversations quickly, maintain consistent messaging, and respond faster while keeping interactions personalized. The initial setup was straightforward and easy to follow, and basic configurations and flows can be set up quickly with minimal technical effort. Review collected by and hosted on G2.com.

Some advanced use cases require more technical configuration than expected, and managing complex flows can become harder to maintain as they scale. Additionally, better analytics and clearer visibility into conversation performance would further improve optimization and decision-making. Review collected by and hosted on G2.com.

I find Manychat great for driving client engagement in multichannel social environments and building conversions and revenue. It's intuitive and AI-driven, simplifying complex tasks and setups. I love how it manages the process with minimal input from me, automates tasks efficiently, and has improved significantly over time, making it user-friendly even for newcomers. It also excels in delivering high conversion rates and is a strong brand that simply works and fulfills all my needs. Review collected by and hosted on G2.com.

I'd give it voice support. I mean, providing a voice feature would make it a lot better. Although Manychat is primarily a chat-based platform, incorporating voice capabilities could enhance its overall functionality. Review collected by and hosted on G2.com.

I use Manychat for Instagram comment automation, and it helps a ton of time in responding to comments and helps me grow. It's easy to set up and very user-friendly, making it easy to use. Right now, it's the best, and as my first software, it works best for my needs. Review collected by and hosted on G2.com.

The pricing can reduce little bit. Review collected by and hosted on G2.com.

ManyChat helps me automate conversations on Instagram, Facebook Messenger, and WhatsApp, saving time and improving response rates to customers and my audience.

ManyChat is super easy to set up, even if you're not a developer. The automation templates allow me to set up automated conversations across Messenger, Instagram, and WhatsApp. I love how I can set up auto-replies, lead magnets, quizzes, and even e-commerce funnels without writing a single line of code. Review collected by and hosted on G2.com.

The free plan is quite limited. You’ll quickly outgrow it if you need anything beyond basic flows or want to use multiple channels. Review collected by and hosted on G2.com.

Manychat offers a robust set of features that can be incredibly useful for anyone looking to drive engagement with their audience. From automation tools to customizable flows, the platform has everything you need to build effective and scalable communication strategies Review collected by and hosted on G2.com.

Unfortunately, the user experience is disappointing. Account integrations often fail or don’t work as expected, and the customer support is virtually non-existent. Many help links are broken or outdated, making it difficult to troubleshoot issues independently. Review collected by and hosted on G2.com.

A conversational chatbot tailored for the Meta world Review collected by and hosted on G2.com.

Not as scalable as Botpress but certainly a valid solution. Review collected by and hosted on G2.com.

A lot of features, dif. to use for SMBs. Review collected by and hosted on G2.com.

No easy to use due to a lack of good instrucctions and customer support. That´s why we created Halper Review collected by and hosted on G2.com.

It would be a great software - if it worked. Review collected by and hosted on G2.com.

Automation are contanstly glitching, leaving users uspet and expectations unmet.

This would be fine if there was any support to help fix things. It is literally non-existent. You get run through the gauntlet of qualifying questions only to "submit a request" into the void and never hear back again. Review collected by and hosted on G2.com.

I love how easy it is to set up automations and to get help if you get stuck! The entire platform is easy to use on desktop and mobile! Review collected by and hosted on G2.com.

I wish there was an intergration with other social media platforms. Review collected by and hosted on G2.com.

How easy it was to set up a bot to learn my business and auto respond and make appointments for me Review collected by and hosted on G2.com.

Their pricing structure and not enough selections it's all or nothing Review collected by and hosted on G2.com.