--- title: Mindbody Reviews meta_title: 'Mindbody Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 555 reviews by the users' company size, role or industry to find out how Mindbody works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 555 scale: '5' date_modified: '2026-09-01' parent_category: name: Fitness url: https://www.g2.com/categories/fitness --- # Mindbody Reviews **Vendor:** Playlist **Category:** [Gym Management Software](https://www.g2.com/categories/gym-management) **Average Rating:** 3.7/5.0 **Total Reviews:** 555 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Mindbody Get an all-in-one business management platform built for fitness, wellness, and beauty businesses. Everything you need to run and grow your business lives in one place. Just a smarter, simpler way to manage your business every day. Grow your clients: The Mindbody app connects you to 3M+ active users who are searching, booking, and buying right now. New clients can discover your business, book a class, and pay. More visibility means more bookings and more revenue. Build a Branded app: Clients can download a branded app from the app stores to book & manage their memberships in a custom booking environment. This add-on service gives you the benefits of a custom app without the hassles or cost of custom development. Fill your schedule: Managing classes and appointments is simple with Mindbody's scheduling tools, even on the go with the Mindbody Business app. Set up your calendar once and sync everywhere—your website, the Mindbody app, and every touchpoint. Use modern payments: Integrated payment processing is built for your growth. Reduce costs, automate recurring revenue, and run your business more efficiently. Stay connected with SmartDesk: Answering questions and increasing bookings, SmartDesk embraces an automation-first customer experience—all while your team is busy working with clients IRL. Make data-driven decisions: With our business reporting, you get metrics and analytics, giving you the power to make real-time adjustments. More than 40,000 fitness and wellness businesses trust us to handle the day-to-day—so they can focus on what they do best. ## Mindbody Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users find Mindbody to be incredibly **easy to use** , streamlining operations and enhancing customer engagement effortlessly. (53 reviews) - Users appreciate the **responsive customer support** of Mindbody, making complex issues easy to understand and resolve. (36 reviews) - Users appreciate the **intuitive and user-friendly features** of Mindbody, enhancing organization, tracking, and client interaction. (29 reviews) - Users appreciate the **intuitive and user-friendly** design of Mindbody, making daily management effortless and efficient. (21 reviews) - Users commend the **exceptional customer service** of Mindbody, highlighting commitment, clarity, and effective support for business needs. (20 reviews) - Scheduling (19 reviews) - Helpful (17 reviews) - Users appreciate the **easy navigation of client profiles** , allowing for efficient management and organization of client information. (16 reviews) - Reporting (16 reviews) - Setup Ease (16 reviews) **What users dislike:** - Users find **poor usability** in Mindbody due to updates disrupting established workflows and non-intuitive features. (25 reviews) - Users find **missing features** in Mindbody, making tasks cumbersome and reducing overall usability for their studios. (23 reviews) - Users find Mindbody **expensive** compared to other CRMs, with frustrating transaction fees for small businesses. (19 reviews) - Users report **feature issues** with Mindbody, including inflexible class parameters and cumbersome booking processes. (19 reviews) - Users express frustration over the **lack of features** in Mindbody, making tasks cumbersome and inefficient. (15 reviews) - Users report persistent **app issues** with Mindbody, including crashes, bugs, and poor integration complicating their experience. (14 reviews) - Limited Features (14 reviews) - Payment Issues (13 reviews) - Users often face **frequent software bugs** in Mindbody, complicating bookings and customer service, with limited tech support. (13 reviews) - Users report frequent **technical issues** with Mindbody, citing bugs, downtime, and unreliability that hinder their experience. (12 reviews) ## Mindbody Reviews ### 1. Powerful All-in-One Tool That Streamlines My Yoga Studio Operations **Rating:** 4.5/5.0 stars **Reviewed by:** Jim - I. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 28, 2026 **What do you like best about Mindbody?** I’m finding it to be a very powerful tool that’s crucial to my day-to-day operations as a single owner-operator of a yoga studio. I’ve been using it for over six months, and I feel like I have a lot more control over what I need to do—while also realizing there’s still a lot in it that I haven’t used yet. My studio instructors are very comfortable with it. The check-in process is simple, and on the back end I can manage my students’ payments and memberships. I’ve also started using campaigns to reach out to my students. The templated campaigns that are pre-designed are very easy to modify to suit my marketing. I’m building out the AI concierge, which I again think is crucial for a single owner-operator. As I grow, I’ll be able to bring others into using the AI concierge as well. We have classes and workshops seven days a week, and it’s helping me cover times when I’m not available. I’m primarily using the web-based version, and I’m starting to use the app on my phone for quick updates to classes. Support has been very good. The AI chat is helpful and will obviously get better over time. That said, I’m still someone who wants to speak to somebody on the phone to resolve issues when the AI chat isn’t clear. **What do you dislike about Mindbody?** One issue I’ve run into is having to make the same change in multiple places throughout the application. For example, there seem to be 7 or 8 different spots where the phone number, address, and email are stored. That information really should be managed in one central location, but because it isn’t, we’ve had situations where phone calls and emails went to the previous owner of the studio. We didn’t realize those numbers and addresses were still saved in certain areas and weren’t being updated universally. A few days ago, I discovered the previous owner’s phone number again when I tried to create a campaign. I used the test page from a template, and it pulled in their phone number. After that, I had to track down where it was coming from, which took quite a bit of time. **What problems is Mindbody solving and how is that benefiting you?** This is a new business for me and also a new platform, so I’m still learning all the tools it has to offer. I’ll probably have a better answer to that question after another six months. Since this is a new business for me, it’s also not something I can really compare to another application I’ve used before. As with any software , the more you use it , the more features you find , and the more aha moments there are that then solve a problem that you didn't realize you had. The most important features of class scheduling teacher integration , payroll for teachers are sound. ### 2. Helpful AI Chat and Real-Time Updates Keep Our Studio Running Smoothly **Rating:** 4.0/5.0 stars **Reviewed by:** Samantha C. | Marketing Lead, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 27, 2026 **What do you like best about Mindbody?** The AI chat has been very helpful across the platform. Using AI to dive into a problem has saved me an hour-plus phone call and keeps me present in the studio. The MINDBODY business app also makes it easy to handle quick client check-ins and check-outs. Overall, the settings are straightforward to navigate, and updates happen in real time across our booking app and website. **What do you dislike about Mindbody?** The main downsides are the customer service phone calls, since they take over an hour almost every time. Also, some features that are available on the site aren’t available in the app, like drag and drop. Unfortunately, these issues become really time-consuming when we’re trying to grow our studio. It would help a lot if the MINDBODY business app offered the same user capabilities as the site. **What problems is Mindbody solving and how is that benefiting you?** Before MINDBODY, our bookings were slow, and we couldn’t quite reach the level of engagement we wanted. Since MINDBODY links to our website and to ClassPass, our bookings have gone up exponentially, bringing more volume into the studio and increasing our chances of client retention. MINDBODY also lets clients book very quickly, which they’ve appreciated because it saves them time instead of having to call or go through a third party to book. ### 3. Great Credit System, But the Family Setup Creates Customer-Facing Headaches **Rating:** 3.5/5.0 stars **Reviewed by:** Kevin B. | Business Project Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Mindbody?** I like that I can sign people up using a credit-based system, and that those credits can have an expiration date. **What do you dislike about Mindbody?** There are honestly a few issues for me. The family system is the worst I’ve seen in any application, and the only reason I stay is because of the credit system. If someone came out with something that had a solid family system and also a good credit-usage setup, I’d leave. Right now I’m paying $377 for this. Yes, there are some integrations I utilize on the back end, but in my situation the front end—where I’m dealing with customers—is the most important part. Overall, it gives me more headaches than anything else, to be honest. **What problems is Mindbody solving and how is that benefiting you?** The main thing is that, in the world of football, seasons can interrupt our private training, but they don’t completely kill the momentum. Because of that, having a solid credit-usage system with a clear expiration date allows parents and kids to stay in the ecosystem without needing a “full commitment.” On its own, that’s a business model that works very well. Another important piece is keeping track of paying out coaches. That side works well too, especially since it provides a clear payment amount that I can include in my reports. ### 4. Reports and my customer success manager super but system Feels a little old and Clunky **Rating:** 3.5/5.0 stars **Reviewed by:** Sarah J. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 21, 2026 **What do you like best about Mindbody?** The reports are excellent, and my customer support manager, Fabiana C., has been incredible for my business. **What do you dislike about Mindbody?** Some of the features feel outdated and clunky. For example, I can’t set up a new pricing option and add it to my website or newsletters ahead of time, which makes it hard to prepare in advance for launch days. The booking system from my website can also be tricky for clients to navigate, especially when it opens in a new window on MindBody instead of staying on my studio website, clients really dislike this. There are also far too many clicks before checkout or before booking a class, and it genuinely puts people off. Overall, it feels like an older system that needs updating to bring it in line with newer platforms. **What problems is Mindbody solving and how is that benefiting you?** The payroll reports are great. I recently got the customised app, which has improved the booking experience for clients but its annoying that the booking from the website isn’t as easy and straightforward ### 5. Versatile, Constantly Evolving Services That Keep Getting Better **Rating:** 5.0/5.0 stars **Reviewed by:** William D. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Mindbody?** I appreciate the versatility of the services and how the offering is constantly evolving. **What do you dislike about Mindbody?** Rigid coding overall. It’s hard to modify website elements or widgets, and sometimes the widgets don’t offer enough options. For example, I wanted a client point system where people could earn free items and rewards, but it’s not easy to set up. The Mindbody app also isn’t very friendly for a beginning user, and the website widgets can be glitchy. I know you’re constantly evolving, so hopefully these issues will get figured out at some point. It’s also difficult to access physical gift cards. **What problems is Mindbody solving and how is that benefiting you?** It helps me manage client reservations and gives me an all-in-one system where I can view all my statistics, contact clients, and generate sales. ### 6. Centralized Management, Needs Better Real-Time Alerts **Rating:** 3.5/5.0 stars **Reviewed by:** Taylor K. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 25, 2026 **What do you like best about Mindbody?** I like that Mindbody is the backbone of managing our entire client experience at our fitness facility. It integrates everything we need, from personal training session bookings to membership sign-ups, into one place. This all-in-one functionality allows our business to grow seamlessly thanks to its integrative features. Additionally, I really appreciate how secure Mindbody's software is, as it gives us peace of mind when hosting sensitive data for our large membership base. Recently we worked with Fernando - a customer success agent to set up Attentive, and it was a wonderful experience! **What do you dislike about Mindbody?** It would be great if staff and front desk employee logins had real-time notifications for things like sauna bookings so we could stay on top of what's happening within our facility. Also, making features more price accessible for smaller businesses would go a long way. We inherited a previous business's Mindbody account, and unfortunately, the initial setup wasn't easy due to this. **What problems is Mindbody solving and how is that benefiting you?** Mindbody centralizes everything for us, from session bookings to client management, supporting business growth with integrative features and offering peace of mind with secure, sensitive data hosting. ### 7. Easy Booking and a Helpful AI Concierge for Navigating Mindbody **Rating:** 5.0/5.0 stars **Reviewed by:** Ashlyn B. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 21, 2026 **What do you like best about Mindbody?** Booking is easy. The AI concierge at the bottom is helped me answer a lot of questions and navigate through mindbody. **What do you dislike about Mindbody?** Only one problem I’ve had with mind Body is that my members are unable to book classes when their membership is about to auto renew. I understand that it’s a way to make sure that they’re paying, but it’s been a downside for my paying customers. **What problems is Mindbody solving and how is that benefiting you?** It has been helping me with retention of my customers. I’m starting to use the attentive program and the AI concierge on my website that will help benefit me in the future I’m sure by reminding people they can book classes and join us in the studio. ### 8. Mindbody Streamlines Scheduling, Memberships, and Client Communication in One Platform **Rating:** 5.0/5.0 stars **Reviewed by:** info l. | Director of Operations, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 11, 2026 **What do you like best about Mindbody?** What I like best about Mindbody is how it helps streamline both the member and operational experience. As a Director at Alloy Personal Training Lincoln Park, having one platform for scheduling, memberships, reporting, and client communication helps our team stay organized and deliver a better experience to our members. The app makes it easy for members to book sessions, manage their schedules, and stay accountable to their fitness routines, which is huge for consistency and retention. On the business side, it allows us to track attendance, automate processes, and manage day-to-day operations more efficiently so our coaches can focus more on people and less on administrative tasks. **What do you dislike about Mindbody?** One area I wish was improved within Mindbody is the visibility of internal client notes. As a studio, we like to keep all member-related communication and operational notes in one centralized place for efficiency and team communication. However, at times these notes may include sensitive operational details such as billing issues, account concerns, or internal follow-up items that are not intended for client viewing prior to us addressing them directly in person or over the phone. Having the ability to separate internal staff notes from client-visible notes would create a more professional experience for both staff and members while still allowing teams to stay organized within one system. **What problems is Mindbody solving and how is that benefiting you?** None to report at the time. ### 9. Solid for multi-location ops, but pricing has me watching alternatives **Rating:** 3.5/5.0 stars **Reviewed by:** H•Y•P•E S. | OWNER / CEO, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 17, 2026 **What do you like best about Mindbody?** The biggest value for me is running two physical locations (Waikiki and Ewa Beach/Kapolei) with a lean team through one centralized system. Class scheduling and bookings let clients self-serve — booking, rescheduling, canceling — without me managing it manually across two calendars. Payments and membership billing run automatically, so I'm not chasing invoices or manually tracking package renewals. Staff/instructor scheduling has been especially useful for coordinating our remote-teaching model, where instructors can be scheduled to teach across locations without me needing separate systems per site. And the reporting/analytics tools give me a real-time read on attendance trends and revenue by location, which directly informs staffing and class-time decisions. On the support side, I rarely need to reach out, but when I do have a quick question, their built-in AI assistant usually gets me an answer faster than waiting on a support ticket. - I like their recent update about sending liability waiver through email, though it is still our friction point on getting an international students’ CC unless they have their own Mindbody account. - It’s easy to understand a client’s history before assisting them - They’ve got good set of reports - I don’t like that some parts of the system feel outdated and require too many clicks for simple task (like selling pricing option) - I don’t like that bulk editing and making changes across several classes or clients can be time-consuming (example was when we were updating client’s pricing option so they get removed from the class card membership). - Navigation isn’t that easy especially for someone that is new to using Mindbody As for MessengerAi, it is helpful for answering common questions when no one is immediately available, but it doesn’t always respond accurately or complete the expected action, which makes some clients frustrated. Because of that, I don’t think at this point, MessengerAI can’t be fully relied on without occasionally checking the conversations and stepping in manually. For website integration, the only thing I don’t like about it is that booking and purchasing experience can feel separated from the rest of the website rather than being one seamless process. Like when you select book, you’ll be redirected to a different page, which might confuse other people, especially those that aren’t tech savvy. **What do you dislike about Mindbody?** - I don’t like that some parts of the system feel outdated and require too many clicks for simple task (like selling pricing option) - I don’t like that bulk editing and making changes across several classes or clients can be time-consuming (example was when we were updating client’s pricing option so they get removed from the class card membership). - Navigation isn’t that easy especially for someone that is new to using Mindbody I feel its very expensive for what I need it for. I feel its very expensive for what I need it for. I feel its very expensive for what I need it for. I feel its very expensive for what I need it for. I feel its very expensive for what I need it for. **What problems is Mindbody solving and how is that benefiting you?** Before centralizing everything in Mindbody, running two separate studio locations (Waikiki and Ewa Beach/Kapolei) would mean juggling scheduling, payments, and staffing as three disconnected problems per location. Mindbody solves that by giving me one system of record across both sites. Specifically: Coordination across locations – Without it, I'd need separate booking systems or manual spreadsheets to track class schedules at each studio. Mindbody lets me manage both from one dashboard, which is essential since I operate remotely and can't be physically present at either location all the time. Revenue collection – Membership billing and package payments happen automatically instead of me manually invoicing clients or chasing late payments. That's real time back in my week that goes toward actually growing the business instead of bookkeeping. Staffing visibility – Because I run a remote-teaching model, I need clear visibility into instructor schedules across both locations to make sure classes are covered. The staff management tools give me that without needing a separate HR/scheduling tool. Business decision-making – The reporting tools solve the problem of "flying blind" on performance. I can see attendance and revenue trends by location and adjust class offerings or staffing based on actual data, not guesswork. Bottom line: it consolidates what would otherwise be 3-4 separate tools (scheduling, payments, staffing, reporting) into one platform, which is what makes it possible for me to run two locations without a large on-site administrative team. ### 10. Great all in one software for Gym Management with Room for Email Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Chris R. | Business Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 28, 2026 **What do you like best about Mindbody?** I like that Mindbody has everything together. I can process credit card payments, schedule clients, call clients, use text reminders, and send emails on birthdays and monthly sales campaigns. It just makes life easy by having everything in one piece of software without needing a POS system. I can handle all tasks within one program, which is a big convenience. **What do you dislike about Mindbody?** I wish the email reminders were a little bit better. The templates are very basic as far as appearance goes.. The ability to use fancy graphics on the emails is difficult. I als am not a huge fan of the app. It works for basic things like scheduling and you can process payments, but our trainers wish it was easier to things like recurring appointments. There are just little things that could be refined and added, but aside from that I really like most things about the software. **What problems is Mindbody solving and how is that benefiting you?** I use Mindbody for processing payments, scheduling clients, and emailing. The reminders feature helps keep clients on top of their accounts making it easier for me to collect payments. I like processing credit cards within the software rather than having to swipe cards with a terminal and having automated emails like birthdays helps us keep on top of those special emails that clients love receiving. ### 11. Great Texting, but Marketing Emails Need Better Dictation Options **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 31, 2026 **What do you like best about Mindbody?** The ability to text clients and the marketing email ability. **What do you dislike about Mindbody?** The marketing email feature lacks the ability to dictate a preview text for the emails - which is a crucial feature in the way email inboxes are set up now. We randomly have our reminder texts not get to clients who have the feature on - even when we manually send the appt information and they are right in-front of us and are not receiving it. Oh and the random times when it disconnects from our Clover payment mid-day during our busiest rushes. **What problems is Mindbody solving and how is that benefiting you?** I have no idea what Mindbody is working on, but it hopefully involves upgrading the email marketing platform to at least include the ability to provide preview text like the competitors have. ### 12. Decent Tool, Needs Improvement on Features **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 09, 2026 **What do you like best about Mindbody?** I like how Mindbody helps me keep track of everything in one place, especially for managing daily schedules for my 10 stylists in the salon. I also value the texting clients feature and how it keeps track of purchases in the salon. I also appreciate the ease of rebooking clients when you select the "prebook" option on the current appointment. **What do you dislike about Mindbody?** The chatbot needs improvement on its responses. The scheduling software does not allow us to put in notes about when someone cancels and why they cancel. The reports are also difficult to understand. In the lower tier membership, the reports are very lack luster in the amount of information that is provided, and it isn't until you upgrade to the top tier membership before the reports are meaningful enough to work from. We are a hair salon, and alot of the features in Mindbody are not tailored to our business which makes the performance of the system less than ideal. We do not use any of the integrations that are specific to gyms or spas that use memberships, and many of the support documents do not lock into salons as users. **What problems is Mindbody solving and how is that benefiting you?** I use Mindbody to keep track of daily schedules for 10 stylists in our salon, manage everything in one place, text clients, and track purchases. We find it to be a beneficial because the alternative to keeping track of everything manually would be a nightmare. ### 13. All-in-One Tools I Love in Mindbody—Especially Marketing and Client Records **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor . | Esthetician, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 28, 2026 **What do you like best about Mindbody?** I like everything Mindbody offers, especially the marketing tools and the client record tools. **What do you dislike about Mindbody?** I am not a fan of the booking site that mindbody uses. The app makes booking easier for clients, but not everyone wants an extra app on their phone. I feel it should be easier to book using my online link as well. **What problems is Mindbody solving and how is that benefiting you?** I looked into mindbody at first to help grow my business and as time goes on, its already exposing me to a new audience and bringing me more business ### 14. Disappointing Onboarding and Support - Billing, App, and Widget Issues with Mindbody **Rating:** 0.5/5.0 stars **Reviewed by:** Rosita Z. | Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 18, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Mindbody?** Integrations onyl, nothing else i guess. **What do you dislike about Mindbody?** Choosing Mindbody as the reservation platform for our Pilates studio has, unfortunately, been a very disappointing experience. Because Mindbody is one of the biggest providers in this space, we expected a smooth onboarding process and reliable support. Instead, we ran into multiple issues from the start, and several of them are still unresolved. Before signing, we were told we could have our own branded app. After we signed the agreement, we were informed that, as a freelancer, we are not eligible due to Apple Store policy. This was a key requirement for us, and other platforms have confirmed that this is actually possible regardless of legal structure. Onboarding itself was also problematic. We are based in Amsterdam, yet we were assigned an onboarding representative in a completely different time zone. This made communication difficult, with meeting slots as late as 9 PM. On top of that, our VAT settings were configured incorrectly, which led to incorrect invoices during our first month. The system also doesn’t allow proper invoice cancellation, creating unnecessary administrative complications. We also had to discover on our own that there are two different versions of the Mindbody website integration widget. We weren’t informed about this and ended up implementing the wrong one, which negatively affected the checkout experience and likely caused us to lose customers. We have repeatedly requested proper support or a dedicated account manager to help correct the setup, but most responses have been automated emails asking whether we still have the same problem, without any real resolution. Customer support has been inconsistent overall, with different representatives giving conflicting answers and often saying that limitations are simply “how the system works.” In the end, this experience has created unnecessary operational difficulties at a critical stage of our business. We hope Mindbody will take responsibility and improve the onboarding and support process for new studios. **What problems is Mindbody solving and how is that benefiting you?** pilates studio reservations and classpass integration ### 15. Thank you Angela **Rating:** 4.0/5.0 stars **Reviewed by:** Gasia Y. | Creator and Program Director Bx Studio Reformer Pilates and Barre Certifications, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 20, 2026 **What do you like best about Mindbody?** My experience with Mindbody hasn’t always been the best, to be honest. I’ve often found it difficult to reach the right people and get the support I needed. However, Angela Sarabia completely changed that perspective for me. From the moment she started helping me, Angela has had a huge impact on my experience with Mindbody. She has made the process feel much more balanced, professional, and positive. Her responsiveness, professionalism, and willingness to help have made a real difference, and I truly appreciate the support she has provided. **What do you dislike about Mindbody?** not disclosing full prices and costs. always an issue since the moment I became a client. **What problems is Mindbody solving and how is that benefiting you?** It's very annoying that we always have to call for a question. we should be able to have a direct contact ### 16. Convenient and Comprehensive, Worth the Price **Rating:** 5.0/5.0 stars **Reviewed by:** Joel C. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 28, 2026 **What do you like best about Mindbody?** I like the convenience of Mindbody and that my clients can schedule their own sessions online through the Mindbody app. It's also easy for me to quickly see the financial status of the studio and how much money we're bringing in, which is really helpful. It lets me know the state of both of my locations, which works great for my business. The software is easy to use, and I appreciate that the initial setup was intuitive, plus I got assistance from the Mindbody staff. **What do you dislike about Mindbody?** It is a little on the pricey side as far as scheduling software goes. But I think, for the value that I get, it's worth it. **What problems is Mindbody solving and how is that benefiting you?** I use Mindbody for scheduling, payroll, and client follow-ups. It tracks sessions and reminds clients to visit if they've been away. I like the convenience and that clients can book online. It gives financial insights for goal setting and keeps track of both studio locations. ### 17. Powerful Customer Management Tools with Helpful Mindbody Support **Rating:** 4.0/5.0 stars **Reviewed by:** Kristie C. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 21, 2026 **What do you like best about Mindbody?** I appreciate the customer management tools most. Scheduling, lead management, marketing. **What do you dislike about Mindbody?** It is so complex that my staff has only scratched the surface of using it's potential. Mindbody support is very helpful, but the multiple people I have spoken to and somewhat rushed meetings are not the best way to onboard a new customer, imo. The learning center needs more interactive training. Having to sit and read at your computer takes a lot of concentration. **What problems is Mindbody solving and how is that benefiting you?** Tracking customer engagement. Scheduling. Marketing. Website integration. ### 18. User-Friendly and Effective for Business Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Isabel M. | Social Media Assistant, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 14, 2026 **What do you like best about Mindbody?** I really like how Mindbody is very straightforward, self-explanatory, and user-friendly. It solves all the problems for me, making it super easy to book appointments. Another thing I appreciate is that everyone who works on the Mindbody team is helpful. The straightforward booking components are really important for the growth of my business. I love the software and have no complaints. **What do you dislike about Mindbody?** Every once in a while, there are some booking errors. When people go to book and they wanna stack membership, sometimes it gets confused. And sometimes the dates mess up. And, also, when I want to charge the no show fees, I have to go in there every night and do it, and I wish it was automatic. **What problems is Mindbody solving and how is that benefiting you?** I find Mindbody simplifies booking and is straightforward and user-friendly. Their customer support is very helpful to me. ### 19. Wonderful Mindbody Support—Especially Fernanda **Rating:** 4.0/5.0 stars **Reviewed by:** Julia C. J. | studio owner/director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 31, 2026 **What do you like best about Mindbody?** While the system itself could improve in user friendliness, I am truly grateful for the support I receive from the Mindbody staff. Especially Fernanda! She's been wonderful in coaching me through Attentive. **What do you dislike about Mindbody?** It takes many steps to do things and isn't as user friendly as I like. The transaction fees are a bit high too for a small business. **What problems is Mindbody solving and how is that benefiting you?** I like the reports function and also, again, the customer support for business owners is top-notch. ### 20. All-in-One Scheduling, Marketing, and Checkout in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany C. | Owner/Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 19, 2026 **What do you like best about Mindbody?** I love that I can have my class scheduling, marketing, cash register checkout system, all in one place! **What do you dislike about Mindbody?** So far nothing, although having the opportunity to pause my account for a bit while waiting for permits to open my business would be a really helpful option. **What problems is Mindbody solving and how is that benefiting you?** It solved the problem of how I would do my scheduling, being able to handle the cancellation policy and liability forms with ease, and having all of my needs integrated into one system ### 21. Great Reporting and a Staff App That’s Intuitive and easy **Rating:** 4.5/5.0 stars **Reviewed by:** Heidi K. | General Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 25, 2026 **What do you like best about Mindbody?** MindBody has unbelievable reporting and analysis of our business. The Staff App is also the only one we've seen that has a calendar view and is intuitive and easy to use to enable our staff to respond quickly to our customers. The amount of settings and customisable options to set up the system are amazing and means that we can tailor the system to our business needs. Support is always attentive and respond quickly to our requests. **What do you dislike about Mindbody?** We use the system for both adults who book single classes themselves online, but then also for children after school activities which are booked on a term basis. We find it difficult to have customers book term bookings for family accounts with the current functionality. We see this is improving, but still some work to be done by MindBody on workshop/enrollment bookings. Also there aren't enough filters on the MindBody custom booking app currently to refine your search for those who offer a lot of classes daily. **What problems is Mindbody solving and how is that benefiting you?** Understanding our whole business business potential and revenue. Also breaking this down by booking type, by coach with the ability to export data extracts to slice and dice them. We love the new customer reports to keep on top of communication to enable better customer retention. ### 22. Can't beat it for the money **Rating:** 4.0/5.0 stars **Reviewed by:** Garrett E. | Director of Operations, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 27, 2017 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Mindbody?** This software is still a great system with really robust reporting but it seems to be falling behind the times a little in overall functionality with regards to smooth of integration of items like storefront and web connections. It has promise though **What do you dislike about Mindbody?** Needs to feel more upto date in tis navigation and over flow of a system **Recommendations to others considering Mindbody:** Go for it! We really have liked the results that we have seen using. But your staff does need to understand it. **What problems is Mindbody solving and how is that benefiting you?** scheduling, payment processing, sales process, client tracking and financial analysis ### 23. Solid Tool with strong features but with some Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** laurence A. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 11, 2026 **What do you like best about Mindbody?** I like the new reporting and the analytics in Mindbody, which give me quite a lot of information and are really efficient. It's easy to navigate and very good for analyzing our business. I find it solid for customer bookings, as it is really easy to use once you've got a grip on it. Customers also find the app easy to use for booking classes, understanding where they're going and what they're doing, which is very easy for them. **What do you dislike about Mindbody?** The booking app doesn't have enough filters. You can only filter by coach, which is not useful In our particular setup. We need to be able to filter by multiple other sections such as the room, the level or the name of the class, so this is not easy for us. Also, we work as an academy where customers are booking for their children and this currently is not great for Mindbody. **What problems is Mindbody solving and how is that benefiting you?** I use Mindbody for scheduling staff and find its new reporting and analytics provide valuable data for analyzing our business. It's also solid for customer bookings and easy to use. ### 24. Streamlined Scheduling and Reporting, Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** John S. | Founder & Owner at Space 3 Yoga & Pilates | Sanctuary for Strength, Stillness & Sensory Reset, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 08, 2026 **What do you like best about Mindbody?** I use Mindbody to book appointments for my sauna and appreciate its ability to manage staff and run reports for sales, customer usage, and activity. I like the symbols it uses for descriptions of all activities and how I can keep track on the mobile app. Class scheduling is particularly valuable to my business, as it helps me set up correctly and track the number of clients coming in. I also value how Mindbody manages my staff, and I like that it allows me to track sales and make payments efficiently. **What do you dislike about Mindbody?** I don't like how it always assigns a class to a certain staff person. It does allow you to switch between different staff members, but if a staff member leaves, you have to completely cancel a class and rebook using the new structure. **What problems is Mindbody solving and how is that benefiting you?** I use Mindbody for booking sauna appointments, tracking client activity, sales, and making payments. It helps manage staff, run reports, and track activities on the mobile app. ### 25. Excellent Support and Superior Payroll Processing **Rating:** 4.5/5.0 stars **Reviewed by:** michael r. | owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Mindbody?** The support is excellent. Running payroll is vastly superior to other software I've used in the past **What do you dislike about Mindbody?** The attentive training is a little overwhelming. It seems rushed. Trying to figure issues out in 45 minute sessions is challenging **What problems is Mindbody solving and how is that benefiting you?** Scheduling classes, running payroll, fixing issues with clients' accounts is incredibly easy and saves me a ton of time ### 26. Effortlessly Manages Scheduling, Needs Rescheduling Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Harold 'Haru EVA-MKTG-TVH C. | Operations Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 06, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Mindbody?** I find Mindbody easy to use, especially when it comes to the scheduling part. It's really convenient because I can see all of the schedules for our trainers and clients. The initial setup was fairly easy too. **What do you dislike about Mindbody?** I'm not a big fan of the way Mindbody processes rescheduling. The drag-and-drop feature could be improved. I'd prefer it to be easier, like having a button for rescheduling where you can just type in the date and time, and that's it. **What problems is Mindbody solving and how is that benefiting you?** Mindbody eases the hard process of manually scheduling and adding client information. It's easy to use for scheduling, letting me see all trainers' and clients' schedules. ### 27. Amazing Support Team with Fast Response Times **Rating:** 4.0/5.0 stars **Reviewed by:** Eboni J. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 28, 2026 **What do you like best about Mindbody?** The support team’s response time has been amazing. **What do you dislike about Mindbody?** Some parts of the product feel a bit clunky and could use fixing so it’s easier for the organization to use. **What problems is Mindbody solving and how is that benefiting you?** Being able to streamline the multiple apps I was using has made things much easier for me. ### 28. Journey Marketing Makes Drip Campaigns and Client Funnels Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Jessie V. | Owner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Mindbody?** I love the "Journey" marketing and being able to drip and funnel new and current clients in a much easier process than what I am used to. I also like how new clients can be found more easily. **What do you dislike about Mindbody?** There are a few glitch-y areas that seem to be cumbersome and then need a screen refresh. I am hopeful that once I am more accustomed, this will remedy itself. **What problems is Mindbody solving and how is that benefiting you?** Many hours of marketing are being relieved and finding new customers will be easier and maximized. ### 29. Seamless, Easy-to-Navigate System with Everything in One Place **Rating:** 4.0/5.0 stars **Reviewed by:** Taylor B. | Studio Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 20, 2026 **What do you like best about Mindbody?** Seemless system. Easy to navigate. Everything in one place. **What do you dislike about Mindbody?** Sometimes there are bugs/errors. Sometimes those prevent me from doing my job fully. **What problems is Mindbody solving and how is that benefiting you?** AI/Smart Desk has been helpful in reaching out to leads. It's been nice to have a texting system that leads don't need to be opt'd into. ### 30. Mindbody Makes Class Scheduling and Client Management Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Catania J. | Registrar, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 01, 2026 **What do you like best about Mindbody?** I like Mindbody for use in fitness and dance studios. I feel that this platform is great for organizing classes, signing clients in, creating workshops and keeping contact logs. For the most part, I think Mindbody is intuitive. For the times that Mindbody is not intuitive, I really appreciate the customer support. **What do you dislike about Mindbody?** What I dislike is how the updates at times disrupts how an established flow that studio established and that it takes a little while to figure out where an old feature now lives. There are times when Mindbody is not intuitive, however thus far I've really appreciated the customer support and that I can get on the phone with them pretty easily and they can walk me through how to solve the problem. **What problems is Mindbody solving and how is that benefiting you?** Mindbody is helping us (Maryland Youth Ballet) with our adult students program and getting them signed up for classes and workshops. ### 31. Great Visibility and All Our Offerings in One Place **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa N. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Mindbody?** The upside is the visibility we get, and having all of our offerings and business in one place. **What do you dislike about Mindbody?** Mindbody isn’t very user-friendly, and the AI doesn’t seem to know how to help very well. **What problems is Mindbody solving and how is that benefiting you?** It’s been connecting us with new clientele. ### 32. Strong ROI and Customer Service, but Last-Minute Cancellations Hurt **Rating:** 3.5/5.0 stars **Reviewed by:** Tod M. | Soft tissue liberation commander, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 11, 2026 **What do you like best about Mindbody?** ROI marketing and customer service. yes yes yes **What do you dislike about Mindbody?** i appreciate the service but EVAN as awesome as he is isnt making me a priority when he cancelled the appointmet last minute **What problems is Mindbody solving and how is that benefiting you?** Push number 2 for existing case and then MB rep asks me same question ### 33. Comprehensive Tool with Learning Curve and Dynamic Features **Rating:** 5.0/5.0 stars **Reviewed by:** Cassandra B. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 24, 2026 **What do you like best about Mindbody?** I love that I can get to what I want about three different ways. This feature is super helpful because I am not super tech savvy, and it makes it easy for me and my staff to find things quickly. Having a side menu bar, a top menu bar, and settings options really helps with navigating the software. We save so much time with Mindbody because we have everything in one place, including 13 years of comprehensive client history, which helps us stay in touch with our customer service. Mindbody's integration with ClassPass, our marketing suite, AI messenger, and our website enhances its value for us. **What do you dislike about Mindbody?** They are constantly improving. While that is a good thing, the layouts and interfaces are always changing. This tends to cause confusion, frustration of change for change sake and invites a lot of bugs into the day to day flow which eats at time calling to register and get them ironed out. I am not going to lie, it is a lot of work, but as is anything worth while. While user friendly it is grossly comprehensive and although we use a lot - we know we only use the tip of the iceberg. **What problems is Mindbody solving and how is that benefiting you?** We save so much time having 13 years of client history centralized, and being more in touch with customer service. ### 34. AI Assistance That Helps a Lot and an Interface That’s Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Mindbody?** the AI assitance helps a lot and its very easy to navigate **What do you dislike about Mindbody?** there are some features not available which makes it harder **What problems is Mindbody solving and how is that benefiting you?** organization about the leads is great and all of the options it has ### 35. I enjoy using mindbody and the support team are helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Joseph P. | Operations Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Mindbody?** The dashboard gives a helpful overview, and I like the connection to Attentive. **What do you dislike about Mindbody?** There are parts of Mindbody that could be more intuitive and easier to navigate. **What problems is Mindbody solving and how is that benefiting you?** Attentive client nurturing ### 36. Streamlines Client Management, But Bugs Remain **Rating:** 4.0/5.0 stars **Reviewed by:** Aram P. | Founder, CEO **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 24, 2026 **What do you like best about Mindbody?** I use Mindbody to schedule our clients, handle all of our billing, and as a CRM. It allows for automatic payment processing for clients, which is really helpful given the volume of clients we work with each month. The billing happens automatically, which saves us a lot of time. It also tracks all of our client sessions, whether they attend or not, and this helps us provide detailed information regarding their accounts. Additionally, I like that I can integrate Mindbody into our website using the branded web functionality. **What do you dislike about Mindbody?** Sometimes it's slow. Sometimes there are bugs in the software. Usually, these bugs occur when we're trying to do something out of the ordinary, which doesn't happen very often. **What problems is Mindbody solving and how is that benefiting you?** I use Mindbody to schedule clients, handle billing, and manage a CRM. It automates billing, saving us time, and tracks client sessions for detailed account information. ### 37. Powerful Marketing Tools That Drive Results **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly M. | Managing Director & Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 27, 2026 **What do you like best about Mindbody?** Mindbody contains powerful marketing tools **What do you dislike about Mindbody?** very time consuming to set up all the various aspects of Mindbody. Too much duplicate entry. **What problems is Mindbody solving and how is that benefiting you?** Central database for marketing and enrollment. ### 38. Helpful Booking System, But Too Many Pages and Hard Navigation **Rating:** 3.5/5.0 stars **Reviewed by:** Maria M. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 27, 2026 **What do you like best about Mindbody?** Most helpful: booking system and popularity **What do you dislike about Mindbody?** Downside: it open too many pages when you try to do something else. Not easy to navigate **What problems is Mindbody solving and how is that benefiting you?** Booking, saving time ### 39. Efficient Member Management, Frustrating Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Ken N. | Owner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 14, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Mindbody?** I appreciate Mindbody's longevity in the market as it shows reliability. It's a competent member manager, keeping track of our members, their activities, scheduling, and billing. I can easily tell which members attend the most, who are the most loyal, and who purchases additional offerings like workshops or courses. This information is helpful for marketing new products. **What do you dislike about Mindbody?** Reporting is, in my opinion, horrific. All I have access to is canned reports. I want a report writer where I can create reports other than the canned ones. **What problems is Mindbody solving and how is that benefiting you?** I use Mindbody to keep track of members, their activities, scheduling, and billing, which helps with marketing new products. It helps identify the most loyal members and those purchasing workshops or courses. ### 40. Effortless POS and Booking Management **Rating:** 5.0/5.0 stars **Reviewed by:** Robert M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 17, 2026 **What do you like best about Mindbody?** I love that Mindbody makes everything easier when it comes to POS and bookings, and it keeps everything organized. I've used Mindbody for a long time now, and it's the only software I trust. The initial setup was super easy. **What do you dislike about Mindbody?** I find it confusing for clients to see how many sessions they've used or have left. **What problems is Mindbody solving and how is that benefiting you?** I find Mindbody makes POS and bookings easier and keeps everything organized. ### 41. Efficient Booking with Room for User Control Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Melanie M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 27, 2026 **What do you like best about Mindbody?** I find that client accounts are easy to navigate with Mindbody. If I need to find something in their account, it is pretty straightforward, and I can easily find what I'm looking for. **What do you dislike about Mindbody?** I don't like how we can't change clients' info. Since the updates with Mindbody, we can't control if we need to change something, like their email or their name. If they signed up with a nickname or no last name, we need that for insurance purposes. **What problems is Mindbody solving and how is that benefiting you?** Mindbody solves the problem of not having a receptionist by allowing online bookings. I find navigating client accounts easy and straightforward, helping me quickly find necessary information. ### 42. Efficient Scheduling and Support, But Room for More Features **Rating:** 3.5/5.0 stars **Reviewed by:** Ali M. | Owner, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** December 12, 2025 **What do you like best about Mindbody?** Mindbody keeps all of our scheduling, client management, sales, and reporting in one organized system. It is very easy for our staff to use, even during busy periods, and the interface makes daily operations smooth and efficient. Their customer support is excellent and any time we needed assistance they guided us through screen sharing and resolved issues quickly. We use the software every day and rely on most of the features available in the Business app, except for the marketing tools. Overall, it has streamlined how we run our studio. The implementation process is not difficult, but setting up the main features and becoming comfortable with the system typically takes one to two weeks. **What do you dislike about Mindbody?** Some features in Mindbody seem outdated and often require too many steps to accomplish basic tasks. Certain settings are not very intuitive, which can make onboarding new staff slower than it should be. I also find it limiting that Mindbody only allows a single liability waiver per client at their first visit; it would be much more helpful if multiple waivers could be assigned for different services, especially for studios offering a variety of options. Additionally, the forms and waivers could be improved to be more dynamic and user-friendly, rather than depending mainly on uploaded documents. Integrations with external platforms could also be more seamless, particularly when using APIs or automation tools. **What problems is Mindbody solving and how is that benefiting you?** Mindbody helps us manage a high volume of clients and sessions without losing track of schedules, payments, or client history. It streamlines appointment booking, autopays, attendance tracking, and staff management so we spend less time on administrative work and more time serving clients. The system also gives us clear reporting tools that help with planning, forecasting, and understanding overall business performance. By keeping everything centralized and automated, Mindbody improves efficiency and allows our studio to operate smoothly every day. ### 43. Seamless Shopify Booking Embeds, but Limited Widget Layout Customization **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 08, 2026 **What do you like best about Mindbody?** Mindbody provides an easy method of embedding booking forms, calendars, appointments, and scheduling widgets onto Shopify. This has helped our team easily make changes and adjustments when needed through Mindbody branded web tools. It wasn't too much of a learning curve, but we were able to figure out the necessary configurations to get the website running. The performance for booking is seamless and works as if you were on Mindbody's website itself. Currently, we do not see any AI functionality that may help future clients when trying to book the perfect service for their neds. **What do you dislike about Mindbody?** The main takeaways that we do no like as a team is certain configurations not available to be made. One being the layouts for each widget, we are stuck with what is offered and not able to switch to any other desired templates. If this was offered, the theming and branding could easily look seamless for any brand. Another is providing full customization capabilities whether it's the backend to the front end. **What problems is Mindbody solving and how is that benefiting you?** Mindbody has helped us create a website to easily help clients book services. The team has been great help and offered much needed help whenever requested. The system works exceptionally well with shopify. ### 44. Efficient Scheduling with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Deanna T. | Owner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 19, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Mindbody?** I use Mindbody for scheduling appointments and find it helps me keep my scheduling organized. I like the scheduling and payment collection features, as they allow me to collect and record cash or credit card payments. The AI help often works well for me, helping me find answers about 50% or 60% of the time. When I need to contact support, they are always helpful and responsive. Setting up Mindbody was pretty easy for me because I had help. **What do you dislike about Mindbody?** The AI feature sometimes doesn't have the answers I'm looking for. It would be great if AI would just pick up even keywords. One thing I don't like about Mindbody is that I can't just easily have one button that says generate an invoice for this appointment, as there's not a really easy one-click way to get just the paper that says, invoice or receipt. **What problems is Mindbody solving and how is that benefiting you?** I use Mindbody for scheduling appointments and organizing my schedule. It helps me collect and track payments, whether cash or credit, and allows clients to buy packages while tracking their usage. ### 45. Simplifies Booking, Perfect for Fitness Professionals **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle M. | Health Coach, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** February 19, 2026 **What do you like best about Mindbody?** I really enjoy the calendar view. I like being able to use it to check people in as they arrive to class. I like the interface and how easy it is to use. I also appreciate that it's very compatible with other software, whether it's financial software or an additional scheduler or website. They're really easy and simple to connect. I think it simplifies my everyday routine and makes it so that I have less work to do, which is important because time is money for me. Mindbody is perfect for gyms and fitness companies and it's good on both the user end and the business end of the app. I love the check-in feature too. **What do you dislike about Mindbody?** I think the calendar view is a bit simplistic. I feel like there could be personalized features that could be added. Maybe, like, color coding appointments or being able to place different tags on appointments to differentiate between clients or types of client. **What problems is Mindbody solving and how is that benefiting you?** I use Mindbody to organize my schedule, track clients, and manage billing. It simplifies my daily routine, giving me more time for training clients and other work. ### 46. Streamlined Booking with ClassPass Exposure, Needs Contract Clarity **Rating:** 5.0/5.0 stars **Reviewed by:** Barbara H. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 04, 2025 **What do you like best about Mindbody?** I like Mindbody's automations because I don't have to think about what to send each client to keep them engaged with my business. The campaigns help me target the right client with the right offer. I also appreciate the exposure to ClassPass, which has given me more reach. Recently, I started using the AI messenger, and I find it useful. Additionally, I use Mindbody widgets with my website, which has been a seamless integration. **What do you dislike about Mindbody?** I don't like that Mindbody isn't clear about Contracts and Autopay/Contracts being two different things. I had issues with my memberships not working properly, and support wasn't very helpful with resolving it. It's frustrating that autopay/contracts are not explained well for different contexts, like using memberships for specific services instead of just gym memberships. Also, I wish there were add-ons available on the app for my business. **What problems is Mindbody solving and how is that benefiting you?** Mindbody automates my client appointments and reduces manual booking. The automations keep clients engaged without extra effort, campaigns help target offers effectively, and ClassPass increases my exposure to new clients. ### 47. Essential for Fitness Business Management **Rating:** 5.0/5.0 stars **Reviewed by:** Dale B. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 23, 2026 **What do you like best about Mindbody?** I use Mindbody for my fitness business, and it has all the tools and resources needed to keep track of data. It sets itself apart from other gym software with the ease of use of the platform. I love how easy it is to train staff to use it. Mindbody Messenger is a game changer for me. The initial setup was very easy, and I'm highly likely to recommend it with a score of 10 out of 10. **What do you dislike about Mindbody?** If Mindbody could connect to a 3rd party we use for payroll **What problems is Mindbody solving and how is that benefiting you?** I use Mindbody for my fitness business; it tracks data and streamlines operations without overcharging. It's easy to train staff, and Mindbody Messenger is a game changer. ### 48. Outstanding Support and Easy Management for Fitness Facilities **Rating:** 5.0/5.0 stars **Reviewed by:** Connor M. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 08, 2026 **What do you like best about Mindbody?** I find Mindbody to be a great tool for managing our fitness facilities and making operations easier. It allows us to manage members effectively and report on important metrics. I love the support we receive from Mindbody's team. They listen to our bottlenecks and improve them quickly, and onboarding staff and locations is super simple. These aspects together make it possible for us to elevate our facilities to the next level. **What do you dislike about Mindbody?** There is very little to dislike **What problems is Mindbody solving and how is that benefiting you?** Mindbody allows our centers to manage members and report on metrics. It makes managing our fitness facilities easier, supports onboarding staff and locations simply, and listens to and resolves our bottlenecks quickly. ### 49. Easy to Use, Familiar to Clients, and Backed by Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** carlotta c. | House Brands Business Brand Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 20, 2026 **What do you like best about Mindbody?** Easy to use. many facilities use it so clients know it already. excellent customer service. good reports and marketing newsletter system **What do you dislike about Mindbody?** people need to be registered to book our classes. maybe would be easier if they could also book as a guest in only one step **What problems is Mindbody solving and how is that benefiting you?** booking/ app branded powered by mindbody/ data collection and marketing newsletter. ### 50. MindBody Software Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 14, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Mindbody?** I like the Mindbody marketing campaign tools best. **What do you dislike about Mindbody?** The downside of using Mindbody is that we are unable to schedule our clients for the full 4 days a week based on how our packages are setup. We've worked with technology a few times but there has been no resolution. **What problems is Mindbody solving and how is that benefiting you?** Mindbody helps our gym by allowing us to complete all administrative tasks online. It is a very seamless process for clients. ## Mindbody Discussions - [What will the future of Mindbody look like? What upgrades will the system undergo in 2020.](https://www.g2.com/discussions/what-will-the-future-of-mindbody-look-like-what-upgrades-will-the-system-undergo-in-2020) - 2 comments, 1 upvote - [How much does it cost to use Mindbody?](https://www.g2.com/discussions/how-much-does-it-cost-to-use-mindbody) - 1 comment - [View Mindbody pricing details and edition comparison](https://www.g2.com/products/mindbody/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-02+01%3A48%3A52+-0500&secure%5Bsession_id%5D=0c05609f-9ede-4816-8e89-288aa95f61b0&secure%5Btoken%5D=ee9d335ba378ef782f11246f31adab2a6e36950e88618b9864f8b30dfdbc7e30&format=llm_user) ## Mindbody Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - Recurring/Subscription Billing - Payment Processing - Access Controls/Permissions - Automated Scheduling - Customer Database - Generative AI - SMS Messaging - Wait List Management - Member Communication - Website Integration - Third-Party Integrations - Communication Management - Registration Management - Employee Management - Customizable Forms - Activity Tracking - Billing & Invoicing - Client Portal - API - Facility Scheduling - AI Copilot - Marketing Automation - Booking Management - Electronic Payments - Customizable Templates - Multi-Location - Client Management - Customer Accounts - Attendance Management - Self Check-In/Check-Out - Email Marketing - Reminders - Calendar Management - Contract/License Management - Instructor Management - Membership Management - Activity Dashboard - Class Management - Inventory Management - Discount Management - Attendance Tracking - Online Booking - Lead Generation - Customizable Branding - Event Management - Reporting & Statistics **Business Administration** - Website Builder - Marketing Tools - Payment Gateway - Messaging - E-Signature - Customizable Forms **Business Administration - Spa Management** - Inventory Management - Billing & Sales - Employee Management - Commission Management - Booth Rental Management - Reputation Management - Marketing Management - Reviews Management - Discount Management - Calendar Management - Client Management - Payroll Management - Gift Card Management - Wait List Management - Promotions Management - Availability Management - Appointment Management - Booking Management - Credit Card Management - Email Management - Practice Management - Staff Management **Billing & Revenue - Gym Management** - Automated Collections - Merchandise Sales - Billing & Invoicing **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications - Recurring Appointments - Automated Scheduling - Group Scheduling **Business Management** - Staff Management - Payroll - Analytics and Reporting - Billing and Invoicing - Calendar Management - Booking Management - Class Management - Costume Management - Client Management - Inventory Management - Event Management - Discount Management - Recurring/Subscription Billing - Attendance Management - Task Management - Membership Management - Registration Management - Appointment Management **Training Tools** - Workout Planning - Goal Tracking - Automated Scheduling - Nutrition Tools - Goal Setting/Tracking - Certification Tracking - Appointment Scheduling - Activity Tracking **Marketing - Spa Management** - Membership - Social Review - Automated Campaigns **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Class Management** - Self-Service Portals - Scheduling - Communications - Facility Scheduling **Agentic AI - Gym Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Third-Party Integrations - Website Integration - Social Media Integration **Guest Experience - Spa Management** - Scheduling - Surveys - Customer Trends - Task Scheduling - Automated Scheduling **Facility Management - Gym Management** - Scheduling & Reservations - Payroll - Group Scheduling - Facility Scheduling - Class Scheduling **Personalization** - Branding - Links **Client Manangement** - Personalization - Mobile App - Student Profiles **Agentic AI - Personal Training** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Online Booking - Point of Sale (POS) - Customizable Forms - Email Reminders - Email Marketing - Third-Party Integrations - SMS Messaging - For Barbershops - Social Media Integration - Customizable Reports - Loyalty Program - Mobile Alerts - Calendar Sync - Credit Card Processing - Customer History - Generative AI - Performance Metrics - Alerts/Notifications - Customizable Templates - Confirmations/Reminders - Referral Tracking - Real-Time Reporting - Customizable Branding - Website Integration - Activity Dashboard - API - AI Copilot - Customer Database - Electronic Payments - SMS Marketing - Inventory Tracking - Client Profiles - Multi-Location - Reporting & Statistics - Client Portal - Data Import/Export - SOAP notes - In-Person Payments - Reporting/Analytics - Contact Database - Reminders - Debit/Credit Card Processing - Multiple User Accounts - Availability Indicator - Payment Processing - Transaction History - SMS Reminders - Recurring Appointments - Billing & Invoicing - Customer Mobile App - Waitlist Status Tracking - Electronic Forms - For Salons and Spas - Mobile Access - Online Store - Drag & Drop - Client Database - Barcode/Ticket Scanning - Payroll & Commissions **Additional Functionality** - Exercise Library - Secure Login - Recurring/Subscription Billing - Activity Dashboard - Client Portal - Client Profiles - Nutrition Program - Billing & Invoicing - Customizable Templates - Generative AI - Fitness Assessments - AI Copilot - Customizable Reports - Calendar Sync - Employee Management - Reporting & Statistics - Client Management - Mobile App - Reminders - Commenting/Notes - Hybrid Trainer - Transaction History - eCommerce Management - In-person Trainer - Online Trainer - Gamification - Appointment Management - Customizable Branding - Payment Processing - Multi-Location - Calendar Management - API **Data & Reporting - Gym Management** - Data Collection - Reports & Dashboards - Activity Dashboard - Customizable Reports **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Additional Functionality** - Marketing Automation - Fitness Plan - Customer Database - Mobile Booking - Point of Sale (POS) - SMS Messaging - Push Notifications - Online Booking - CRM - AI Copilot - Access Controls/Permissions - Reporting/Analytics - For Gyms - Customer Engagement - Payment Processing - Mobile Access - Generative AI - Online Registration - Class Registration - Multi-Location - Customizable Templates - Alerts/Notifications - Rewards Program - Online Payments - Customizable Forms - For Yoga/Pilates Studios - Reminders - Reporting & Statistics - Credit Card Processing - Event Calendar - Mobile Alerts - API - Data Import/Export - Customizable Branding **Additional Functionality** - Activity Dashboard - Third-Party Integrations - Online Registration - Reporting/Analytics - For Dance Studios - AI Copilot - Multi-Location - Customizable Branding - Online Payments - Credit Card Processing - Point of Sale (POS) - Attendance Tracking - Customizable Reports - Generative AI - API - Reminders - SMS Messaging - Customizable Forms - Alerts/Notifications - Customer Database - Customizable Templates - Marketing Automation - Rewards Program - For Yoga/Pilates Studios - Reporting & Statistics - Event Calendar - Mobile Alerts - Data Import/Export - Website Integration - Social Media Integration - Online Booking **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - Generative AI **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **Additional Functionality** - Access Controls/Permissions - Customizable Forms - Customizable Templates - Availability Management - Wait List Management - Mobile Access - Client Portal - Data Import/Export - Appointment Management - Email Marketing - Client Management - Employee Management - Client Database - Online Booking - Reporting & Statistics - SMS Messaging - Credit Card Processing - API - Multi-Location - Email Management - Customer History - Calendar Management - AI Copilot - Activity Dashboard **Membership - Gym Management** - Contract Creation - Lead Management - Online Member Portal - Performance Tracking - Marketing Tools - Registration Management - Attendance Management - Waiver Management - Membership Management - Community Management - Booking Management - Instructor Management - Visitor Management - Calendar Management - Staff Management - Email Campaign Management - Client Portal - Attendance Tracking - Event Management - Discount Management - Appointment Management - Client Management - Capacity Management - Self Service Portal ## Top Mindbody Alternatives - [Vagaro](https://www.g2.com/products/vagaro/reviews) - 4.6/5.0 (390 reviews) - [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) - 4.5/5.0 (196 reviews) - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - 4.6/5.0 (401 reviews)