--- title: Jiminny Reviews meta_title: 'Jiminny Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 931 reviews by the users' company size, role or industry to find out how Jiminny works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 931 scale: '5' date_modified: '2026-09-17' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Jiminny Reviews **Vendor:** Jiminny **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.6/5.0 **Total Reviews:** 931 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Jiminny Jiminny is a conversation intelligence platform designed to help Revenue Leaders capture and analyze critical go-to-market insights across various communication channels, including video, voice, and email. This innovative solution automates the integration of these insights into customer relationship management (CRM) systems, enabling teams to make informed decisions that drive effective revenue growth. The platform is tailored for the entire Revenue Team, addressing the unique needs of each member. For Sales Representatives, Jiminny automates routine administrative tasks, allowing them to concentrate on selling and improving their performance. This automation streamlines workflows and enhances productivity, enabling sales professionals to close deals more efficiently. Managers benefit from Jiminny by gaining access to actionable insights that facilitate team development, fostering an environment of continuous improvement and confidence-building among team members. Executives can rely on Jiminny as a trustworthy source of data for making strategic, data-driven decisions. The platform transforms the CRM into a reliable launchpad for revenue growth, ensuring that leadership can easily track progress and identify areas for improvement. This comprehensive approach to go-to-market conversation intelligence empowers all levels of the organization to collaborate effectively towards achieving revenue goals. Key features of Jiminny include its ability to analyze conversations in real-time, providing instant feedback and insights that can be acted upon immediately. This feature allows teams to adapt their strategies on the fly, enhancing their responsiveness to market dynamics. Additionally, Jiminny boasts a fast onboarding process and a user-friendly interface, ensuring that teams can quickly acclimate to the platform and begin realizing its benefits without significant downtime. By leveraging Jiminny, organizations can sell smarter, grow faster, and ultimately win more deals. The platform not only enhances individual performance but also fosters a data-driven culture that supports sustained growth and success across the entire organization. Through its innovative features and comprehensive insights, Jiminny stands out as a valuable tool for any revenue-focused team looking to optimize their go-to-market strategies. ## Jiminny Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users praise Jiminny for its **helpful customer support** and effective summarization of calls, enhancing productivity. (168 reviews) - Users find Jiminny's **ease of use** remarkable, appreciating seamless integration and quick access to meeting highlights. (146 reviews) - Users appreciate the **call recording feature** of Jiminny, enabling effective analysis and improved client communication. (134 reviews) - Users appreciate the **effective AI summaries** that enhance call reviews and improve customer service interactions. (106 reviews) - Users value the **clear recordings and transcripts** of Jiminny, enhancing their productivity and knowledge retention. (94 reviews) - Users find Jiminny to be a **time-saving tool** , streamlining call reviews and enhancing communication efficiency. (90 reviews) - Users value the **clear recordings and transcripts** provided by Jiminny, enhancing their sales team's workflow and insights. (84 reviews) - Users value the **automation features** of Jiminny, streamlining call recordings and insights for improved sales performance. (70 reviews) - Users commend Jiminny's **fantastic customer support** , highlighting its effective onboarding and guidance for optimal tool usage. (62 reviews) - Accuracy (55 reviews) **What users dislike:** - Users experience **call issues** , finding the tagging process cumbersome and facing delays in call updates on Jiminny. (71 reviews) - Users note the **AI inaccuracy** of Jiminny, requiring specificity and sometimes yielding incorrect details in conversations. (58 reviews) - Users experience **accuracy issues** with Jiminny, particularly with accents, background noise, and detail inconsistencies. (57 reviews) - Users note the **limited AI customization** options and evolving functionality, impacting results and user experience. (25 reviews) - Users find that **poor transcription** in Jiminny can lead to confusion and misinterpretation of discussions during calls. (25 reviews) - Users face **recording issues** with unpredictable processing times and limitations on adding recordings to internal calls. (22 reviews) - Users express frustration over **call limitations** and wish for improved UI and features to enhance usability. (20 reviews) - Learning Curve (20 reviews) - Missing Features (19 reviews) - Slow Loading (19 reviews) ## Jiminny Reviews ### 1. Would look at the other tools on the market before them **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 14, 2026 **What do you like best about Jiminny?** Concept of what the software does and easy of set up. **What do you dislike about Jiminny?** Not enough direction on getting the right scripts into the system. **What problems is Jiminny solving and how is that benefiting you?** Payment issues and not taking responsiblity on their end for not having tracking. ### 2. Works well 50% of the time **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 05, 2024 **What do you like best about Jiminny?** It's a cheaper alternative to Gong. Easy to implement. **What do you dislike about Jiminny?** It's completely unreliable. When you need it most, it doesn't work. And the support team always has to say sorry. I have an inbox full of "sorry, we have notified engineering" "Sorry we are working on a fix" emails. If you rely on Live Coaching, look elsewhere. **What problems is Jiminny solving and how is that benefiting you?** Just needed to record demos and coach live. Unfortunately coaching live doesn't work well. **Official Response from Alex Cook:** > Hi there, Thank you for sharing your feedback and appreciate that you’ve had a frustrating experience with our Live Coaching feature. We take the reliability of our platform seriously and are disappointed that you’ve been let down here. Although hearing that it has been escalated doesn’t solve the issue at hand for you, that is what has been done. We have been working tirelessly with our Development team, Customer Success team and CRO to replicate the issue, in order to push a fix live for you as soon as possible. I can confirm that this is an active ticket as we speak. As someone who is an avid user of the feature, you’ll be the first to be notified once this has been resolved and we appreciate your feedback. We’re also glad to hear that you’ve found the implementation process easy, and hope that you continue to benefit from the wider Jiminny platform in the meantime. If you'd ever like to share any additional feedback, my email address is alex.cook@jiminny.com. Best, Alex (Marketing Director) ### 3. Not the best but good enough for the basics **Rating:** 0.5/5.0 stars **Reviewed by:** Emeka O. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 18, 2023 **What do you like best about Jiminny?** It's fine for basic call recording needs. Nothing more. **What do you dislike about Jiminny?** I don't like UX, the search functionality is not good. The sidekick tool is somewhat annoying. **What problems is Jiminny solving and how is that benefiting you?** Call recording and that's about it. ### 4. Great software - easy to use **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 07, 2019 **What do you like best about Jiminny?** As a first time user (approx 6 months) it was very easy to learn how it works. It does more than what I could need. Some pro things: -being able to add comments and notes to a specific time in the call. - it is clear and easy to use. - the new statistics are great - LOVE LOVE LOVE that the chat is always available and the quick responses. They help with any issues (really great customer service) **What do you dislike about Jiminny?** Suggestions to improve: -see calls placed in a list, rather than the "bubble boxes" -have option to preset recordings (example, when no answer then select no answer and rest will be automatically filled or "call later", then follow up activity will be automatically recorded) -being able to directly call a number, not having to search for contact -in conference calls, being able to have the keyboard to select options - being able to generate reports without having to ask customer service - transcription not accurate - statistics about percentage of who speaks isn't accurate, at times it picks up noises as the person talking **Recommendations to others considering Jiminny:** ask customer support for any help you might need if the transcripts were accurate it would be great to be able to filter for specific words used as to find easy the important points in a conversation **What problems is Jiminny solving and how is that benefiting you?** keep track of calls, register the tasks directly with Salesforce. being able to go back on a call and learn also from others. First experience working with such a system and very pleased with the service ## Jiminny Discussions - [What is Jiminny used for?](https://www.g2.com/discussions/what-is-jiminny-used-for) - 1 comment - [View Jiminny pricing details and edition comparison](https://www.g2.com/products/jiminny/reviews?filters%5Bnps_score%5D=1&utf8=%E2%9C%93§ion=pricing&secure%5Bexpires_at%5D=2026-09-18+01%3A25%3A05+-0500&secure%5Bsession_id%5D=ea011358-6926-42d7-a72b-e494450e730a&secure%5Btoken%5D=1718b5e9d9515a50539afb5f6784483b935de06c55adb5d97b56b6a761368387&format=llm_user) ## Jiminny Features **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification - Trend Analysis - Real-Time Data - AI/Machine Learning **Revenue Sourcing and Forecasting** - Revenue History - Pipeline Management - Dashboard Analytics - Multi-Device Data Visualization - Data Segmentation - Predictive Forecasting - Revenue Operations Cadence **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - CRM Integration **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making - AI/Machine Learning - Third-Party Integrations **Agentic AI - Revenue AI Platforms** - Natural Language Interaction - Proactive Assistance - Autonomous Task Execution - Cross-system Integration - Decision Making - Adaptive Learning **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **CRM Data Enrichment** - Calendar Sync - Email Activity Capture - Conversation Intelligence - Marketing Leads - Contact Capture **Platform - Revenue AI Platforms** - Conversation Intelligence - Predictive Forecasting - CRM Data Enrichment - Actionable Insights - Risk Flagging - Workflow Orchestration - Sales Coaching - Pipeline & Deal Management - Customer Data Capture **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting - Budgeting/Forecasting - Correlation Analysis - Competitive Analysis - Sales Trend Analysis - Statistical Analysis **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Account Management** - Nonengaged Accounts - Account optimization - Historical Patterns - Rep Performance - Account Engagement - Historical Win/Loss Patterns **Generative AI** - AI Text Summarization - Generative AI **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking - Predictive Analytics - Visual Analytics - Task Management - Contact Management - Lead Management - Opportunity Management - Workflow Management **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations - Social Media Integration - Website Integration **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Forecasting **Additional Functionality** - Performance Metrics - Keyword Filtering - Natural Language Processing - For Contact Centers - Reporting & Statistics - Call Tracking - Alerts/Notifications - AI Copilot - Automatic Transcription - Playbooks - Employee Coaching Tools - Text Mining - Trend/Problem Indicators - Notes Management - Retention Tracking - Feedback Management - Recommendations - Dashboard - Multi-Channel Communication - Access Controls/Permissions - Compliance Tracking - API - Rules-Based Workflow - Intent Recognition - Tagging - Collaboration Tools - Prioritization **Additional Functionality** - Performance Metrics - Feedback Management - AI Copilot - Reporting & Statistics - Mobile Access - Collaboration Tools - Gamification - Automatic Transcription - Call Recording - Sales Reports - Real-Time Analytics - Commenting/Notes - Built-in Course Authoring - Learning Paths/Tracks - Assessment Management - Video Conferencing - Conversation Intelligence - Call Monitoring - Goal Setting/Tracking - Workflow Management - Learning Management - Content Management - Training Management - Document Management - Content Library - Recommendations - Activity Dashboard - Call Tracking - Performance Management - Onboarding - Search/Filter **Additional Functionality** - Dynamic Modeling - Lead Qualification - Lead Capture - Real-Time Reporting - Contact Database - API - Reporting & Statistics - Role-Based Permissions - Collaboration Tools - Dashboard Creation - Modeling & Simulation - Exception Reporting - Generative AI - Sales Reports - Performance Metrics - "What If" Scenarios - Customizable Reports - Data Import/Export - AI Copilot - Graphical Data Presentation - Drag & Drop - Access Controls/Permissions - Alerts/Notifications - Business Process Control - Multi-Currency - Pipeline Reports ## Top Jiminny Alternatives - [Gong](https://www.g2.com/products/gong/reviews) - 4.7/5.0 (6,544 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - 4.5/5.0 (4,170 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - 4.3/5.0 (3,520 reviews)