Gem Reviews & Product Details

I’ve been using Gem for around a month for candidate sourcing and outreach. The outreach side has been the highlight for me, helping me connect with potential candidates and start conversations about opportunities. As a recruiter, finding candidates is only part of the process, so having support with approaching them is valuable. Review collected by and hosted on G2.com.

Candidate search is the area I’d most like to see improved. Although I’ve found relevant people through Gem, I’d like it to be easier to narrow searches down to candidates who closely match a particular brief. I’m still relatively new to the platform, so I’m also learning how to get the most from it. Review collected by and hosted on G2.com.

Easy to find candidates, get their email addresses, and start outreach quickly. Automated follow-ups save a lot of time, while the CRM makes it easy to keep track of candidates and previous communication. The sourcing and AI features are also helpful when working on multiple roles at the same time. The interface is straightforward, and the integrations with ATS and other recruiting tools make the overall workflow much smoother. Review collected by and hosted on G2.com.

The pricing can feel a little high for smaller recruiting teams, especially with heavy use of email/contact credits. Some of the advanced features take a bit of time to learn, and the initial setup and integrations can require some configuration. Candidate information and AI suggestions still need to be reviewed before reaching out. Review collected by and hosted on G2.com.

Gem has strong potential as a recruiting CRM and sourcing platform. The interface is intuitive, and the automation capabilities are promising. Unfortunately, we have not been able to realize that value because the implementation and customer success experience fell well short of what was promised during our renewal process. Review collected by and hosted on G2.com.

We renewed our subscription after being assured we would receive a fresh implementation experience and dedicated Customer Success support. Instead, multiple requests for assistance went unanswered beyond automated responses, and ownership of our account was lacking. When we raised concerns, we were redirected to generic support resources rather than receiving the partnership that was promised. As a growing organization, we value vendors that follow through on their commitments. The product has potential, but the gap between the sales experience and post-sale support makes it difficult to recommend at this time. Review collected by and hosted on G2.com.

Gem was mostly used by me during the recruiting process, where centralizing candidate sourcing activities, tracking communication, and organizing pipelines were the key concerns. My daily routine mostly consisted of analyzing the candidates' profile, following the sequence of outreach activities, and tracking follow-ups within my various hiring pipelines.

One of the operational conveniences of using Gem was getting the ability to see all of my candidates' communications history and their stage within outreach without having to track those manually through email chains and spreadsheets. While on hiring streaks, I would constantly check response activities, recruitment notes, and candidate pipeline stages to organize my follow-ups and prevent duplicate communications.

Additionally, I used Gem while coordinating sourcing activity on multiple hiring campaigns concurrently. Review collected by and hosted on G2.com.

The platform also requires some time to be configured appropriately, depending on the recruiting process flows in place. Initially, I needed to take more time understanding the interactions between sequence, candidate status, and integration since any slight variation in processes could impact reporting and candidate management.

Another problem associated with using the platform is ensuring that the pipeline data remains clean when several recruiters make changes at the same time. In the absence of proper workflow management, duplicating candidates or even out-of-date statuses may occur.

There are also some complex workflows for reporting and filtering that come with large recruiting pipelines. Review collected by and hosted on G2.com.

I like best about Gem is its intuitive interface and how it brings sourcing, candidate engagement, and recruiting workflows into one place. The automation features save time on repetitive tasks, the analytics provide useful insights, and the integrations with ATS and other recruiting tools make it easy to keep everything organized and efficient. Review collected by and hosted on G2.com.

One area where Gem could improve is performance with larger candidate lists, as some pages can occasionally feel slow to load. There is also a learning curve when exploring more advanced features, and having more customization options for reporting and workflows would make the platform even more flexible. Review collected by and hosted on G2.com.

streamlines sourcing and outreach by offering powerful automation, seamless integrations, and robust analytics, making recruiting faster, smarter, and more efficient. Review collected by and hosted on G2.com.

is a powerful tool for sourcing and outreach, it can sometimes be slow or buggy, especially when syncing with ATS systems or handling large data sets. Additionally, the UI can feel slightly cluttered at times, making it harder to navigate or locate specific features quickly. Minor delays in campaign email scheduling or tracking can also affect workflow efficiency. Improving overall performance and simplifying the interface would make the user experience even better. Review collected by and hosted on G2.com.

I use Gem mainly for candidate sourcing and outreach, and it helps me keep track of candidates and stay organized throughout the hiring process. I like how easy it is to keep everything organized. Gem makes candidate tracking and follow-ups much simpler, which saves me a lot of time during busy hiring periods. The integration with LinkedIn Recruiter and our ATS helps keep candidate information organized and makes the recruiting process more efficient. The initial setup was pretty straightforward, and the onboarding process was smooth. Gem has helped streamline our recruiting process and has been a reliable tool for sourcing and candidate management. Review collected by and hosted on G2.com.

If I had to suggest one improvement, it would be having more customization options for workflows and reporting to better fit different recruiting needs. Review collected by and hosted on G2.com.

Gem has been extremely helpful in managing and optimizing our recruitment workflow. Its sourcing and outreach features allow us to engage with candidates effectively, while the analytics provide valuable insights into hiring performance. The platform is intuitive, saves time on manual tasks, and helps improve overall recruitment efficiency. Review collected by and hosted on G2.com.

While Gem is a powerful recruitment platform, there is still room for improvement in certain areas. Some features can take time to learn for new users, and occasional delays in data synchronization or reporting updates can occur. Additionally, having more customization options for workflows and dashboards would make the platform even more flexible for different recruiting needs Review collected by and hosted on G2.com.

I use Gem for recruiting sources, and it really helps me in finding qualified candidates. It makes the recruiting process easy and the sourcing is useful. It saves time, reduces manual work, and makes it easier to identify relevant candidates. It brings together sourcing and outreach, and also helps me organize follow-ups. The setup process was smooth. Review collected by and hosted on G2.com.

I find the user interface and navigation could be more intuitive, which makes some features less straightforward to use. Also, certain campaign management features took me a little extra time to learn. Review collected by and hosted on G2.com.

I use Gem for candidate sourcing, outreach, and organizing recruiting workflows. It saves time by simplifying these activities and keeping everything organized. I like how easy it is to organize candidates and manage outreach in one place. Review collected by and hosted on G2.com.

Some features in Gem can feel a bit complex at first, and the interface could be simpler in a few areas. The initial setup and some workflow options can feel a bit crowded. Clearer navigation and simpler labels would make it easier to learn quickly. Review collected by and hosted on G2.com.