Initially pleased with the support received, this reviewer later felt misled and found the A/B testing capabilities lacking. The support did not meet ongoing needs as expected.
View Full ReviewNo other platform enables me to inhabit my visitors' minds without terrifying or detracting from their experience. See a video of site visitors browsing it and clicking to end your speculation. Analyze aggregate data on user interaction with different pages. An AB test can determine whether my designs are performing as they should. The best aspect is that it's pretty simple; there's no need to spend hours sifting through detailed reports or combining data from several tools. Live chat assistance is offered on both the website and the apps. Except on weekends, I consistently heard back from anyone I contacted within a few hours. Review collected by and hosted on G2.com.
Despite the app's excellent AB testing and polling, the heatmaps and video recording seemed unsteady around the edges. Review collected by and hosted on G2.com.

I like that it offers all that I need in just one place so I don’t have to worry about numbers matching on different platforms or keep running between different marketing platforms all the time. Review collected by and hosted on G2.com.
I wish I could run my A/B tests across different domains. Review collected by and hosted on G2.com.

Very easy to use, the visualization of the recorded sessions are very easy to analyze, they make constant improvements. Review collected by and hosted on G2.com.
You have to purchase a plan for each website, which is somewhat expensive when you need to analyze several websites. Review collected by and hosted on G2.com.
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