--- title: Donorbox Reviews meta_title: 'Donorbox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1526 reviews by the users' company size, role or industry to find out how Donorbox works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1526 scale: '5' date_modified: '2026-09-02' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Donorbox Reviews **Vendor:** Donorbox **Category:** [Fundraising Software](https://www.g2.com/categories/fundraising) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,526 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Donorbox Donorbox is an all-in-one fundraising platform designed to help nonprofits overcome key challenges like donor drop-off, limited resources, and the need for sustainable growth. With fast, easy-to-use donation forms, an AI-powered CRM, and seamless in-person giving options like Donorbox Live™ Kiosk, we empower organizations to maximize donations, build lasting donor relationships, and streamline their fundraising efforts – online and on-location. Join 100K+ nonprofits who trust Donorbox to grow their impact and sustain their mission. ## Donorbox Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users enjoy the **ease of use** of Donorbox, making online donations and setup quick and simple. (442 reviews) - Users love the **easy setup** of Donorbox, allowing for quick and efficient fundraising campaign creation. (349 reviews) - Users highlight the **setup ease** of Donorbox, enabling quick integration and efficient fundraising in minutes. (300 reviews) - Users appreciate the **easy setup and cost-effectiveness** of Donorbox, making it ideal for volunteer-run organizations. (236 reviews) - Users appreciate the **low fees and quick setup** of Donorbox, which simplifies fundraising and facilitates effective campaigns. (175 reviews) - Users love the **easy setup and customization** of donation options that Donorbox offers for effective fundraising. (154 reviews) - Quick Setup (149 reviews) - User Experience (138 reviews) - Users value the **intuitive interface** of Donorbox, praising its ease of use for both setup and donor engagement. (137 reviews) - Users appreciate the **easy donor management** capabilities of Donorbox, simplifying the giving process and report generation. (125 reviews) **What users dislike:** - Users are frustrated with **high fees** that reduce the donations received by their nonprofits significantly. (110 reviews) - Users express concern over **transaction fees** that reduce the impact of their donations, especially for smaller amounts. (100 reviews) - Users feel that the **pricing issues** for integrations and premium features may be excessive for small-scale fundraisers. (92 reviews) - Users express frustration with **payment issues** , citing fees and the need for multiple accounts for processing donations. (72 reviews) - Users feel that the **limited customization** options hinder their ability to tailor Donorbox to their needs effectively. (69 reviews) - Missing Features (67 reviews) - Users find the **fees too expensive** , especially given their small size and additional transaction charges. (60 reviews) - Difficult Customization (51 reviews) - Users are concerned about the **high fees per donation** , which impact funding available for important causes. (48 reviews) - Lack of Customization (46 reviews) ## Donorbox Reviews ### 1. Effortless Fundraising with User-Friendly Dashboard **Rating:** 4.0/5.0 stars **Reviewed by:** EL MOSTAPHA E. | student, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 11, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Donorbox?** I started using Donorbox to launch a fundraising campaign, and overall my experience has been very positive. What I like most about Donorbox is how easy it is to create a fundraising website and manage everything through a simple, user-friendly dashboard. The aspect that stands out most to me is how quickly I can set up a fundraising campaign and get it online; the process is simple and straightforward, and the dashboard makes it easy to manage everything in one place. The initial setup was very easy and straightforward, and I was able to set up my fundraising campaign quickly without any technical experience. **What do you dislike about Donorbox?** One area that could be improved is the payment process. I use PayPal to receive donations, and I believe the minimum withdrawal amount of $100 per month can be a challenge. This was one of the main obstacles I faced, as it may make it difficult for people running smaller fundraising campaigns to access their donations more easily. **What problems is Donorbox solving and how is that benefiting you?** Donorbox makes it easy to raise funds for my education with a simple setup and user-friendly dashboard. I quickly create and manage fundraising campaigns online, helping me reach supporters for my goals. **Official Response from Sindi Cele:** > Hi EL MOSTAPHA E., Thank you for sharing your experience! We’re glad to hear that you found Donorbox easy to use and that our setup guidance helped you configure your firewall with ease. We’re sorry to hear about the issue with PayPal holding your donation funds for 21 days. PayPal’s payment holds are determined by PayPal and are outside of Donorbox’s control. If you prefer, you can also connect Stripe to accept credit and debit card payments directly. We appreciate your feedback and hope you continue to have a smooth experience with Donorbox! ### 2. Clear, Accessible Donation Tool with Smooth Squarespace Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Elisabeth H. | Program Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 28, 2026 **What do you like best about Donorbox?** It provides a clear and neat interface that is recognizable to users and models a flow of transaction that makes sense. It integrates well with sites like Squarespace, allowing for greater flexibility in its application. Being able to embed it into our Donation webpage was very meaningful. The price makes it very accessible to a nonprofit starting out on their individual giving journey. **What do you dislike about Donorbox?** There are some elements of its function that are not immediately clear when setting up that affect its performance in practice, such as recurring donations having more limited payment options than one-time donations. This was something that wasn't fully clear in the onboarding process, and cost us some donations at a recent event due to the friction experienced with the giving process. While we know now moving into the future, it still was a definite hiccup. **What problems is Donorbox solving and how is that benefiting you?** Prior to using Donorbox, we had to rely on Squarespace's existing functions for accepting donations, and the structure made for a lot of friction for potential donors. While Donorbox is not without its flaws, the structure alone makes for a much more inviting and streamlined donation process. ### 3. DonorBox is the answer to all our donation and membership needs as a small PTA **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly S. | SEO Strategist, Consumer Goods, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 28, 2026 **What do you like best about Donorbox?** We wanted a flexible, user-friendly tool for our PTA team. While I feel comfortable with SaaS solutions as part of my daily work, I wanted to vet a tool that I could comfortably hand off to others, since I'll eventually leave this PTA to move to the middle school. DonorBox made it SO easy and feel so seamless. To make matters even better, we are on a free tier and STILL had reps reach out to us to help us get established. I didn't expect that level of support as a free organization, but they've been a huge help. **What do you dislike about Donorbox?** We're still getting established so I haven't discovered any gaps or pushed its limits yet. I think one area we could use more customization in would be automation. I'd love to have more specific levers I can pull about things like membership reminders. I understand something like that may only become available as a paid level, but I as a feature it could really go a long way to take things even further. **What problems is Donorbox solving and how is that benefiting you?** As a small PTA organization that runs exclusively on volunteer efforts, we needed a cost-effective tool that would make hand-offs to new incoming volunteers easy. Since our core volunteers naturally mature out of the organization as their kids grow up, we're always looking for ways to make it easier for the next generation. I feel confident that when my son moves to the next school, I'll be able to easily train up the next round of volunteers. Having a free tier is a huge burden off of us, as well. We've previously used tools that were both expensive AND didn't offer the purpose-built member management options. It's felt immediately like DonorBox is a better fit than anything we've tried before. ### 4. Donorbox is excellent for our small non-profit **Rating:** 5.0/5.0 stars **Reviewed by:** Vicki P. | Executive Assistant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 22, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Donorbox?** Donorbox provides a simple to use place to keep all our donation information whether donations come in directly via the Donorbox donation link or as separate offline donations. I use this every single day and I really happy about its functionality. **What do you dislike about Donorbox?** The fees for us as a small non-profit are noticeable, but we understand that they are necessary. **What problems is Donorbox solving and how is that benefiting you?** Donorbox enables us to keep all donor information in one accessible place and we can easily draw all the information we need from the database. This means we don't have to use time and resources to process various different payments that we receive - this is all done for us. And we can also add in our own offline donations which means all donr information is available to us in one place. ### 5. Ideal for recurring donations - professional interface, but sometimes the site bugs **Rating:** 4.0/5.0 stars **Reviewed by:** ASBL On est ensemble . | Président, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from French using AI. **Reviewed Date:** June 29, 2026 **What do you like best about Donorbox?** I like the fact that it is easy and that people can easily make monthly donations to us. It also helps them take us seriously because it seems professional. What makes the experience easy and professional are the recurring donation forms. The initial setup was also quite easy. **What do you dislike about Donorbox?** {"I find that the website has a lot of bugs.","I notice that the website often doesn't work well.","When you click on something it often leads to other pages.","I wanted to add another function so that people wouldn't receive invoices every month in their email; it didn't work and it still doesn't work.","When I clicked, the message was 'recording donation' then it redirected me to the 'account' page (you can see my name, login, etc.), but the change wasn't applied.","I clicked to prevent the sending of monthly invoices and it didn't work."} **What problems is Donorbox solving and how is that benefiting you?** Donorbox helps me receive monthly donations easily for my association. People can easily make recurring donations to us through the forms, and it looks professional, so people take us seriously. ### 6. International Donations Made Easy, Needs Better Customization **Rating:** 5.0/5.0 stars **Reviewed by:** Aliesha V. | Secondary School Teacher, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 05, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Donorbox?** I like that people from anywhere in the world can donate, and it accepts different currencies, which is great because I have friends in India, the US, and Canada who can all donate easily. There are lots of options and customization, which is good. I can have the donor wall for everyone to see how much money has been raised, or I can hide it if I choose not to show how much has been raised so far. The initial setup of Donorbox was very easy. **What do you dislike about Donorbox?** I found it difficult to change some settings. Like, when I wanted to hide the donor wall, I looked and looked and Googled how to do this. It wasn't so easy. I had to send Donorbox an email and they had to make the change for me. I don't find it as easy to customize certain things. Also, someone in India mentioned that they had to put an email address before donating, and some people don't use email. So that's another thing I don't like. **What problems is Donorbox solving and how is that benefiting you?** Donorbox offers monthly recurring donations in Canada, which GoFundMe couldn't. It enables global donations in various currencies and provides customization options like hiding the donor wall, making it ideal for NGOs. ### 7. Flexible and Intuitive, Perfect for Fundraising **Rating:** 4.5/5.0 stars **Reviewed by:** Rob J. | Managing Director, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Donorbox?** I love that Donorbox is very intuitive, making it easy to get up and running, and it offers more flexibility than platforms like GoFundMe. The integration with Stripe and support for mobile payments are well implemented, and setting up mobile payments was a breeze, allowing people to donate easily. Additionally, Donorbox makes it simple to receive donations in multiple currencies, which is particularly helpful as a UK business raising funds in the US, and the ability to present our goal in US dollars helps make it relatable for our donors. **What do you dislike about Donorbox?** I found the initial setup of Donorbox pretty easy, although I had to Google and ask AI about some elements. **What problems is Donorbox solving and how is that benefiting you?** Donorbox makes it easy to receive donations in multiple currencies and present goals in US dollars. It's intuitive, flexible, and more adaptable than GoFundMe. I also appreciate the well-integrated support for Stripe and mobile payments, making setup simple and donations effortless. ### 8. Surprisingly High Fees and Too Much Manual Campaign Updating **Rating:** 2.5/5.0 stars **Reviewed by:** Finance G. | Treasurer and Board Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 30, 2026 **What do you like best about Donorbox?** I like that it is free and the donor receipting is handled by Donorbox. **What do you dislike about Donorbox?** I was extremely surprised by the fees for transactions. It doubled our Stripe fees (actually may be more!). I also wish there was an easier way to update all of the campaigns at once. e.g. I wanted to change the logo and I had to go into each one to change it. Another thing that should be free is an upload of donor contacts and an upload of offline donations so those donors can be receipted. I wouldn't even mind if it was a small fee, but it wasn't. Also, direct connection to Quickbooks is more than I pay for Quickbooks! **What problems is Donorbox solving and how is that benefiting you?** Receipting donors is about it right now. ### 9. Effortless Donation Management with Customizable Features **Rating:** 5.0/5.0 stars **Reviewed by:** Colonel P. | Owner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 17, 2026 **What do you like best about Donorbox?** I use Donorbox to process donations for my political campaign. I can embed the donation form directly onto my page and adjust the colors to match my website. I also have the option to give people a link to a separate donation page. The setup was very easy and painless, taking just minutes without any problems, even though I was setting it up alone. I love the amount of features that come absolutely free. I can customize the form to collect specific donor information for campaign finance reporting. There are options to include customized messages for donors and send them a receipt with a thank you note directly from Donorbox. I also like the extra learning resources that help with running successful fundraising campaigns. **What do you dislike about Donorbox?** I like all the integration options, but I wish more of them were free. **What problems is Donorbox solving and how is that benefiting you?** I use Donorbox to process donations and easily embed customizable donation forms matching my website. It allows me to gather essential donor info for reporting, send custom messages and receipts, and access learning resources for fundraising. ### 10. Powerful tool for donation campaigns, but pay attention to the data **Rating:** 5.0/5.0 stars **Reviewed by:** Davide F. | Digital Content Editor, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Organic:** Organic review. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 26, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Donorbox?** One thing I’ve really been appreciating lately is the new Donorbox dashboard. It gives a more immediate view of performance, especially the “Amount Raised” section, which now lets you quickly compare results with the previous year. That kind of context makes a difference when you’re trying to understand if a campaign is actually growing or not. I also like how donation sources are now easier to track and visualize. It’s simpler to see where donors are coming from and which donation methods are working better, without having to dig too much. The biggest improvement for me is the way top donors are displayed. The new layout makes it more intuitive to identify and keep track of your most valuable supporters. Overall, the dashboard feels more actionable. **What do you dislike about Donorbox?** In my point of view, the donor experience can be improved, when it comes to updating personal donor details. Requiring users to create a Donorbox account just to manage their information adds some friction, and simplifying that would make things smoother for the donors. **What problems is Donorbox solving and how is that benefiting you?** I simplified the donation process for users. And this has increased and facilitated the donations. I have implemented Donorbox mainly to raise one-off and non-regular funds. Also, I can clearly see what the source of the donation is by tracking it using UTM technology in the URLs. ### 11. Effortless Donation Management for Nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** Wilber M. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Donorbox?** I really appreciate how Donorbox made setting up a platform for receiving donations straightforward for my nonprofit. It was easy to embed the donation link on my website, and I didn't have to hire an IT person for this, which I found really helpful. The platform is built in a way that simplifies things and has a lot of useful features like providing a CRM, making it easy to connect with Stripe, and setting up wasn’t complicated at all. Also, I could easily download all donor information from Donorbox, which streamlined the process for my accountant since everything is in one place. **What do you dislike about Donorbox?** nothing **What problems is Donorbox solving and how is that benefiting you?** Donorbox lets me receive donations easily and embed them on my website without needing an IT guy. Its CRM keeps data organized, making accounting simpler. It's user-friendly, connects smoothly with Stripe, and centralizes all donor info. ### 12. Cost Effective, User-Friendly, Professional Donation Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Sebi M. | Community Fundraiser, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 19, 2026 **What do you like best about Donorbox?** User friendly and very simple for easy donorbox, no hassle and looks proffessional on website **What do you dislike about Donorbox?** requires paid add-on /subscription for integrations and more customisation/branding oprions, also very American centric set-up, easy to change for UK usage but American settings are default. Also would like to see my additional questions visible on the donation list dashboards rather than going in to individual transaction to find it **What problems is Donorbox solving and how is that benefiting you?** Easy donation box on our website, was very helpful when trying to create this as our alternative option was far more time consuming for creating such a simple donation box and having a user friendly dashboard ### 13. Simple, Powerful Fundraising Platform for Growing Nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** Broc B. | Director of Marketing & Communications, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 11, 2026 **What do you like best about Donorbox?** We’ve had a great experience using the Donorbox Live Kiosk. It’s been an easy and professional way to collect donations during events and in-person campaigns. The setup was straightforward, the interface is clean and donor-friendly, and supporters appreciate how fast and simple the giving process is. One thing we especially like is how seamlessly it integrates with our existing Donorbox campaigns and reporting, making it easy to track donations without extra administrative work. The live display and mobile-friendly experience also help create engagement during events. **What do you dislike about Donorbox?** Donorbox has been a strong platform overall, especially for ease of use and getting campaigns launched quickly. That said, there are a few areas where we’d like to see improvements. Reporting and donor segmentation can feel somewhat limited compared to more advanced CRM-focused platforms, especially as organizations grow. Some customization options for forms and donor journeys also require workarounds or external tools. **What problems is Donorbox solving and how is that benefiting you?** Donorbox helps solve several key fundraising challenges for our organization, especially around simplifying online giving and improving recurring donor retention. Before using Donorbox, creating donation campaigns and managing donor experiences required more manual work and multiple systems. With Donorbox, we’ve been able to streamline donation processing, launch campaigns quickly, and provide donors with a much smoother giving experience across desktop, mobile, and live events. The recurring giving tools have also helped us grow and manage monthly donor support more effectively, which is incredibly valuable for long-term sustainability. Features like the Live Kiosk, text-to-give, embeddable forms, and integrations with payment processors and other tools have helped reduce administrative burden while increasing donor engagement. Overall, Donorbox has made fundraising more efficient, more accessible for supporters, and easier for our team to manage day-to-day. ### 14. Effortless Donations, Instant Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Richard S. | Admin and counselor, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 03, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Donorbox?** I use Donorbox for funding my organization, and I love that it's easy to use and helps me track giving. The giving page is simple and easy, which means I don't have to have people try and navigate a difficult page. It's really helpful because I don't have to do it all by myself, making it much less hassle. I also appreciate that tracking how much people give and when they give is straightforward. Additionally, the initial setup was very easy, making the onboarding process smooth. **What do you dislike about Donorbox?** I wish there was a broader way to find new people to give. More of a social media help. **What problems is Donorbox solving and how is that benefiting you?** Donorbox provides a simple and easy giving page, making it easier for people to donate. It allows me to easily track how much people give and when, so I don't have to do it all by myself, simplifying fundraising for my organization. ### 15. User-friendly and efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Cameron Y. | English Second Language Instructor, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 03, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Donorbox?** I love how Donorbox provides easy access to my photos, which is crucial as a photographer. I appreciate its ease of use, making peer-to-peer sharing seamless and efficient, similar to an electronic version of an in-person dropbox. This makes internet usage and file storage straightforward and less cumbersome for me. Furthermore, I find Donorbox easier to use compared to Google Drive, highlighting the user-friendly nature of its platform. The initial setup process is also very simple, adding to the overall positive experience with Donorbox. **What do you dislike about Donorbox?** I dislike that Donorbox can be a bit glitchy sometimes. There have been times when I attempt to load my account and encounter an error message, or I have to wait a few minutes before retrying. This disrupts my workflow and can be frustrating when I need to access my stored files quickly. **What problems is Donorbox solving and how is that benefiting you?** I find Donorbox offers easy access to my photos, is straightforward to use, and facilitates seamless peer-to-peer sharing, making it superior to Google Drive for file storage. **Official Response from Sindi Cele:** > Hi Cameron, Thank you for sharing your experience! We’re glad to hear that Donorbox has made accessing and sharing your photos easy and efficient, and that the platform’s setup and user-friendly design have enhanced your workflow. We also appreciate your feedback regarding occasional glitches. We understand how frustrating it can be to encounter errors or delays, and we’re continuously working to improve stability and performance so that you can access your files quickly and reliably at all times. Thank you again for your insights—they help us make Donorbox better for everyone! ### 16. Ease of Use and Efficient Fund Management, But Needs CRM Enhancement **Rating:** 4.0/5.0 stars **Reviewed by:** Christine E. | General Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 09, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Donorbox?** I appreciate the ease of use and the ability to upload payment methods or forms of payment that come in other ways, keeping our accounting clean. I also like that we can generate reports quickly, which has cut back on our staff's time because the system does so much that we were formally doing by hand. We also appreciate the integration of forms with our website and like the setup and the way campaigns can be followed by individual team members on our staff. Additionally, the initial setup of Donorbox was very easy, and we integrate it with our Stripe platform. **What do you dislike about Donorbox?** I wish that Donorbox had robust CRM capabilities. We've looked into it, and I understand it's in the process of being built, but the CRM capabilities are not there yet. **What problems is Donorbox solving and how is that benefiting you?** Donorbox helps us raise funds, delineate them cleanly, and integrate forms with our site. It saves staff time by automating tasks we used to do manually, keeps accounting clean, and lets us generate reports quickly. ### 17. Donorbox Made Fundraising Fast, Seamless, User-Friendly, Efficient, and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Paul D R. | Founder & President , Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 24, 2026 **What do you like best about Donorbox?** We’ve been in ministry for over 20 years and, during that time, we’ve used many different non-profit donation processes. We were recently introduced to Donorbox while searching for a new donation processor, and within hours we were able to create our first fundraising campaign on their system. We also loaded the link seamlessly onto our ministry webpage without any technical assistance. This has been a tremendous improvement compared with many more expensive systems we’ve tried. We highly recommend Donorbox for its user-friendliness and advanced capabilities, especially for any small-scale ministry. Easy for novices, clear directions, efficient integration. Easy for novices, clear directions, efficient integration. **What do you dislike about Donorbox?** At the moment, we can’t think of anything that needs to be modified. **What problems is Donorbox solving and how is that benefiting you?** Efficient fundraising campaign design for our newsletters and ministry website. It has also improved our record-keeping for donors, including their contact information and donation amounts. ### 18. Donorbox is a reliable tool for smooth and transparent fundraising **Rating:** 5.0/5.0 stars **Reviewed by:** Mañjarī D. | Head of International Relations Office, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 22, 2026 **What do you like best about Donorbox?** I like best that Donorbox is very practical and easy to use. It makes the donation process simple both for our organisation and for our donors, and the platform is clear, intuitive, and efficient. It helps us manage fundraising without unnecessary complexity, which is a great advantage. **What do you dislike about Donorbox?** I do not have any major complaints, but one difficulty is tracking the transferred funds clearly. Because payments are grouped together before being forwarded, it is not always easy to identify exactly which donations are included or to understand the timing of the transfers. As a result, it can be difficult to follow our income precisely from month to month. **What problems is Donorbox solving and how is that benefiting you?** Donorbox helps us by bringing donations into one place in a way that is clear and easy to manage. This is especially useful for us because we receive support from donors of different nationalities. The platform makes the donation process straightforward, gives us a transparent overview, and the transfer fees are not too high, which is a real benefit for our donors and our organisation. ### 19. Having Consistent Problems with DonorBox Live from Set up to Implementation **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 07, 2026 **What do you like best about Donorbox?** I like the integration with Stripe, and it's fairly easy to set up the campaigns. Lot's of support during the purchasing phase to make sure this was the right product for my organization. **What do you dislike about Donorbox?** I am using DonorBox live and purchased two kiosks. They arrived in a box with no instructions on how to put them together. I had to email them specifically for instructions. The Android tablets they sent me were full of spam apps that are impossible to remove. The subscription price is very high, and I doubt it will be worth keeping DonorBox, especially since it keeps breaking down. At least once a week, when I walk into my organization, it's not working. It says "connect to card reader." I am solely responsible for this and cannot rely on coworkers to fix this, so it just sits unusable for days, and we receive no donations since I work most days remotely. We might even lose money due to the high subscription cost, it breaking consistently, and not being able to accept donations. **What problems is Donorbox solving and how is that benefiting you?** I had many serious issues getting the system up and running. They did help me during that process. ### 20. Donorbox Makes Fundraising Easy with Customizable Forms and Recurring Donations **Rating:** 4.0/5.0 stars **Reviewed by:** ahmed e. | student, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 23, 2026 **What do you like best about Donorbox?** I like Donorbox because it’s easy to set up and straightforward to use, even without technical experience. The customizable donation forms and support for one-time and recurring donations make it easy to manage fundraising campaigns and give donors a simple checkout experience. **What do you dislike about Donorbox?** Nothing in particular. I’m satisfied with Donorbox and haven’t experienced any major issues. **What problems is Donorbox solving and how is that benefiting you?** Donorbox makes it easier for me to collect and manage donations, especially because it supports fundraising in my country. This helps me reach more donors and manage my fundraising campaign more easily ### 21. Flexible, Donor-Friendly Fundraising with Powerful Forms, Automation, and Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 01, 2026 **What do you like best about Donorbox?** I like how it integrates multiple payment options into a single source. It has tremendous potential with its forms and AI-like automation, and it can be as simple as you want or you can dive into more complicated builds. It also displays the complex data you need quickly, compiles the data into easy to read formats, and doesn’t trap your donors in ads. The free option is a big plus, because it lets an individual use it without commitment and take the time to master its complexity. On top of that, their support team responds quickly and is genuinely helpful. **What do you dislike about Donorbox?** The fees seem a little steep once you consider that you are paying Donorbox and the financial platform's fees (e.g. Paypal, Google Pay, Apple Pay). **What problems is Donorbox solving and how is that benefiting you?** Donor box is making it easier to trace, report, and submit donation receipts back to the recipient. It performs seamlessly with the connected platforms that you consent to. ### 22. Simple, Reliable, and Effective for Fundraising **Rating:** 4.0/5.0 stars **Reviewed by:** Amministrazione A. | administrator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 14, 2026 **What do you like best about Donorbox?** What I like best about Donorbox is how incredibly easy it makes the entire donation process, both for organizations and donors. The setup is quick and intuitive, and the customizable donation forms look clean and professional without needing any technical skills. It really helps streamline fundraising while providing useful features like recurring donations and donor management, which makes a big difference in maintaining long-term support. **What do you dislike about Donorbox?** What I dislike about Donorbox is that some of the more advanced features are locked behind higher pricing tiers, which can be limiting for smaller organizations. Additionally, customization options, while good, can feel a bit restricted if you want full control over the design and user experience. **What problems is Donorbox solving and how is that benefiting you?** Donorbox solves the problem of managing donations in a simple and organized way, without needing complex systems or technical expertise. It centralizes everything—from collecting donations to tracking donors and setting up recurring contributions—so it saves a lot of time and reduces manual work. This benefits me by making fundraising more efficient and allowing me to focus more on engaging with supporters rather than dealing with administrative tasks. ### 23. Intuitive Plug-and-Play Donations with Centralized Donor Info **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron C. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Donorbox?** Really intuitive plug-and-play donation features for self-serve kiosks, as well as online forms and alternative donation methods, with donor info all in one centralized place. **What do you dislike about Donorbox?** Fairly steep annual fee for a small institution that needs to make much more in donations to make it worthwhile, and I think some of the UX (particularly the recurring donation option) could be rethought to increase engagement by coming after the suggested amount screen, not before. **What problems is Donorbox solving and how is that benefiting you?** Self-serve donation without using up staff time and resources processing donations, especially during busy free days/programs where staff is stretched thin and donations are extra important. ### 24. Simple, Professional Donation Pages with Easy Setup and Seamless Website Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 17, 2026 **What do you like best about Donorbox?** I like how simple and straightforward Donorbox makes it to create a professional donation page. I was able to set up a clean page, customize it, connect payment options, and share it with supporters without needing much technical or coding experience. The platform also integrates well with my website, which made it easier to create a trustworthy donation option for people who want to support my professional golf journey. The page loads well, looks professional, and gives donors a simple checkout experience. Overall, it saves time and makes the donation process feel organized and reliable. **What do you dislike about Donorbox?** My least favorite part is the cost of using Stripe/payment processing alongside Donorbox. The platform itself is very useful, but the extra fees can make it feel less affordable, especially when trying to maximize the amount that goes directly toward the fundraising goal. It would be helpful to have more low-cost payment options or clearer fee guidance during setup. **What problems is Donorbox solving and how is that benefiting you?** Donorbox is helping me solve the problem of having a simple, professional, and trustworthy way for supporters to contribute online. Instead of having to manually collect donations or share bank details, I can send people directly to a clean donation page that explains my fundraising goal and allows them to donate securely. It benefits me by saving time, keeping the process organized, and making it easier for donors to support my professional golf journey. The integration with my website also helps everything look more polished and gives supporters a smoother experience from reading about my story to making a donation. ### 25. Ease of use great for smaller nonprofits **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron W. | Nonprofit IT Director | Empowering Ministry Through Technology, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 28, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Donorbox?** I absolutely love the new dashboard. It’s clean, well-organized, and provides all the key analytics right when you log in. **What do you dislike about Donorbox?** One of my biggest complaints is the limited number of users who can access the account. In the free tier, access is restricted to only five users. In our case, we’ve found that we need additional users to access the account. Additionally, even though it’s considered a “free tier,” you are still charged per transaction, which adds ongoing costs despite the user limitations. **What problems is Donorbox solving and how is that benefiting you?** We used a different platform that stopped supporting recurring donations, so we had to search for an alternative. That's when we found Donorbox, and transitioning to it was smooth. Donorbox makes donor management incredibly easy, which is a big plus. ### 26. Effortless Setup and Professional Appeal **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 30, 2026 **What do you like best about Donorbox?** I really appreciate how easy Donorbox was to set up. It's instantly connected to my PayPal business account, which made sharing the donation link so simple and quick. I find Donorbox super efficient and user-friendly for collecting donations. It's customizable, allowing me to include personal messages. I love its clean and professional appearance, which encourages donations by making everything look legitimate. Tracking metrics is straightforward, and I like that it links to different payment options seamlessly, with quick access to funds. The initial setup was quick, intuitive, and straightforward. Getting a professional-looking page preview before sharing it was awesome since I enjoy seeing things the way they look when sent out. This free option offers a lot, and the clear distinction between free and paid features on their site is very helpful. Overall, Donorbox makes fundraising easy and efficient. **What do you dislike about Donorbox?** It was difficult to find some metrics **What problems is Donorbox solving and how is that benefiting you?** I use Donorbox to easily share a donation link, allowing one-time or recurring donations seamlessly. It's user-friendly, customizable, tracks metrics, integrates with PayPal for instant funds, and presents a professional look, making fundraising hassle-free. ### 27. Seamless Website Integration, Perfect for Donation Collection **Rating:** 5.0/5.0 stars **Reviewed by:** Kayamone S. | DIgital Brand Strategist / Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 04, 2026 **What do you like best about Donorbox?** I find Donorbox very easy to integrate into my website, which allows me to collect donations seamlessly without our church members having to leave the page. I also appreciate how ease of access is ensured for church members of all ages. The initial setup was very easy for me, which made the whole experience smooth. **What do you dislike about Donorbox?** There isn’t much I don’t like about Donorbox. I’ve used this platform in the past for other businesses, and I’ve been extremely happy with what Donorbox offers. **What problems is Donorbox solving and how is that benefiting you?** DonorBox offers a trusted and easy way to collect donations from our church and community members who would like to give directly to our church or give to special community initiatives that Hope City Church undertakes in the community. In addition, it integrates easily with Stripe and offers an automated donor flow that takes the guess work out of managing donors' donations. ### 28. Simplifies Fundraising with Ease and Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Wilex R. | Founder, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 05, 2026 **What do you like best about Donorbox?** I really like the ease of launching a campaign with Donorbox and the ability to embed the campaign form on my own website. It's intuitive and fast, making it easy to start a campaign from start to finish. The learning curve is very low, and embedding the campaign into my website enhances the credibility of my donation efforts. The setup was a breeze and super easy; it barely took any time to get started. The flexibility is also a big plus for me. **What do you dislike about Donorbox?** So far, I think one of the areas that need improvement is the ability for all the donations and campaigns to have a listed page where people can watch and see. I would like something like that, there you can see all of the different campaigns, and people can select whichever one they want to support. If Donorbox offers something like that, it would have been great. **What problems is Donorbox solving and how is that benefiting you?** I use Donorbox because it makes it easier for my small business to receive funding and gain visibility. I like the ease of launching campaigns and embedding them on my website, making the process intuitive and fast with a low learning curve. ### 29. Easy-to-Use Campaigns and Fast-Loading Forms That Save Time **Rating:** 4.5/5.0 stars **Reviewed by:** Michael S. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 20, 2026 **What do you like best about Donorbox?** The UI is very easy to use for setting up campaigns and forms. I especially like that I can duplicate an entire campaign instead of starting from scratch, which saves me a lot of time. The form code displays on my website without any issues. My site is built using PHP files on a VPS, and I’ve noticed the forms load just as quickly as the rest of my site. I haven’t needed to contact support for any problems, but I do receive regular emails offering suggestions and help if I ever need it. **What do you dislike about Donorbox?** The jump in price from the free tier to the first paid tier feels pretty steep. For me right now, I can’t justify the cost based on the additional features I’d be getting. **What problems is Donorbox solving and how is that benefiting you?** We run an independent journalism outlet that doesn’t use advertising, so we rely primarily on donations and fundraising. Donorbox has made that whole process much easier for us, and it’s been a straightforward way to collect support from our readers. ### 30. Simple and Powerful Fundraising Tool for Nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** Sadoki Y. | Executive Director – Tumaini kwa Wote Foundation, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 05, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Donorbox?** What I like most about Donorbox is how easy it is to set up and start receiving donations quickly. The platform is very user-friendly and integrates smoothly with our website. I also appreciate the customizable donation forms, recurring donation options, and automatic email receipts for donors. It helps small nonprofits like ours collect support online in a professional way. **What do you dislike about Donorbox?** One downside is that some advanced features are only available on paid plans, which can be challenging for small organizations that are just starting. Also, transaction fees can add up when receiving many small donations. However, overall the platform still provides great value. **What problems is Donorbox solving and how is that benefiting you?** Donorbox helps us collect donations online in a simple and secure way. Before using it, it was difficult to receive support from people who wanted to donate through our website. Now donors can easily contribute to our mission from anywhere in the world. This has helped our nonprofit grow and support vulnerable communities through our programs. **Official Response from Sindi Cele:** > Hi Sadoki, Thank you so much for your detailed feedback. Please feel free to contact us at support@donorbox.org so we can discuss more affordable options for you. We look forward to hearing from you! ### 31. Seamless Donations. Improve Cost & add auto tax receipting for registered charities **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 02, 2026 **What do you like best about Donorbox?** I like Donorbox's straightforward UI which makes it easy for donors. The integration of payment links is great, and the ability for donors to pay using Apple Pay and Google Pay makes everything very seamless. The initial setup of Donorbox was very easy and straightforward. **What do you dislike about Donorbox?** I think the costing can be improved. Even though I have the standard plan which is the starter plan, I still feel 2.9% on top of Stripe's already 2.9% fee making it a total of around 6+% per transaction is costly. Another feature that I'd highly recommend Donorbox to have is auto tax receipting for registered charities like ours (Guidance for Generations Charity). Your competitor Zeffy has this feature **What problems is Donorbox solving and how is that benefiting you?** I find Donorbox helps in getting seamless, easy donations from our donors with its straightforward UI and integration allowing for payments via Apple Pay and Google Pay. ### 32. Simple, Easy-to-Use Tool for Every Skill Level **Rating:** 4.0/5.0 stars **Reviewed by:** Khaled A. | President, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 16, 2026 **What do you like best about Donorbox?** It’s simple and easy to use, even if you don’t have any software experience. **What do you dislike about Donorbox?** Some features weren’t easy to understand at first, and I had to do some searching and get a bit of help to figure them out. **What problems is Donorbox solving and how is that benefiting you?** It lets you collect donations and payments even if you have almost no software experience, which can help you save a lot by avoiding the need to build a payment platform from scratch. **Official Response from Sindi Cele:** > Hi Khaled, Thank you for sharing your feedback! We’re thrilled to hear that you find Donorbox simple and easy to use, even without prior software experience. We also appreciate your feedback about some features being difficult to understand at first. We’re always working to make Donorbox more intuitive and accessible, and your experience helps us identify where we can improve. Thank you for choosing Donorbox and for taking the time to share your experience! ### 33. “Easy-to-Use Fundraising Platform That Helps Us Focus on Our Mission” **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 02, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Donorbox?** We appreciate how user-friendly Donorbox is for both our staff and donors. The donation forms are clean, customizable, and easy to embed into our website, which has helped streamline online giving. We also like the recurring donation features, donor management tools, and the ability to quickly create campaigns without needing extensive technical knowledge. The reporting tools and integrations have made tracking donations and communicating with supporters much more efficient for our nonprofit team. **What do you dislike about Donorbox?** We would love to see even more customization options for donation pages and campaign layouts, especially for nonprofits wanting stronger branding consistency. Additional built-in reporting and segmentation features for donor communications would also be helpful. Improved mobile editing capabilities and more advanced automation tools for donor stewardship could make the platform even stronger. **What problems is Donorbox solving and how is that benefiting you?** DonorBox is best for recurring donations, but its "company matching" option is excellent and we have doubled some of our gifts by using this feature. ### 34. Excellent and reliable tool for our monthly sponsorship program in Mexico. **Rating:** 5.0/5.0 stars **Reviewed by:** Luis T. | Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from Spanish; Castilian using AI. **Reviewed Date:** March 08, 2026 **What do you like best about Donorbox?** As the director of Fundación Kaleo in Mexico, I needed a robust and scalable platform for recurring donations, and what I really like is how easy it is to use Donorbox, especially for receiving monthly contributions in a simple way. The integration with payment gateways like Stripe and PayPal, and the HTML editor has greatly facilitated the creation of our page, allowing us to make professional templates for both a campaign for the USA and a campaign for Mexico. Additionally, the model of not having fixed commissions or a fixed monthly fee is key for us in these early stages of fundraising, as we only pay commissions when receiving funds. **What do you dislike about Donorbox?** Well, the main limitation I have encountered is related to the top button, as the text is not editable; it only allows us to select Donate, Give, or Pay. And in our case, as we are in the process of obtaining authorization for tax deduction, using the word Donation causes us legal non-compliance. Therefore, it would be very helpful for us to be able to customize the button to say "Support" or "Contribute." Other than that, the platform seems more than excellent to me. **What problems is Donorbox solving and how is that benefiting you?** Donorbox solves the challenge of securing monthly and recurring income through sponsorship to sustain our activities. Before using Donorbox, maintaining a monthly contribution was administratively complicated, but with Donorbox, it allows us to automate the collection of recurring funds, and this predictable cash flow will help us take firm steps such as integrating a new teacher so that each of the children we serve can have another teacher and also our goal for 2026, which is to open a dining hall for children in Dolores Hidalgo. **Official Response from Sindi Cele:** > Hi Luis, Thank you so much for taking the time to share your detailed feedback. We're thrilled to learn about how Donorbox has been a great part of your journey! I understand you're interested in having the option to change the donate button word from "donate" to "support" or "contribute." I'm pleased to inform you that this option is supported. You can certainly change the word to a more suitable text. Please feel free to contact us at support@donorbox.org so we can help you with this. ### 35. Effortless Donations, Perfect for Missions **Rating:** 5.0/5.0 stars **Reviewed by:** Tim & Lyndsay S. | Ministry Worker/ Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 08, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Donorbox?** I use Donorbox to raise money for my Christian missions and appreciate its ability to process donations effectively. It's very simple to use, both for me and for people who donate. I find the QR code and simple landing page contribute greatly to this simplicity. I've also linked it to my website as an embedded form, and the initial setup was extremely easy. **What do you dislike about Donorbox?** There is nothing that I've disliked about Donorbox. It has fulfilled every task that I hoped it would. **What problems is Donorbox solving and how is that benefiting you?** Donorbox simplifies donation processing for my Christian missions. It's easy to use for me and donors, with helpful features like QR codes and a simple landing page. I find everything works as I want it to. ### 36. Seamless Donation Processing with Easy Wix Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Michael K. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 15, 2026 **What do you like best about Donorbox?** I like how Donorbox gets embedded through my platform, which is Wix. It works with all different forms of payment or donation, making it easy for people to give in multiple ways. This seamless integration made transitioning to Donorbox pretty easy as my website is hosted by Wix. Everything is working well overall. **What do you dislike about Donorbox?** At the moment, I'm having a hard time getting the Apple Pay part set up on Donorbox. But everything else is working well. **What problems is Donorbox solving and how is that benefiting you?** I use Donorbox for processing donations for my nonprofit. It solves my problem of needing to have my donations processed. I like that it embeds with Wix and works with all payment forms, making it easy for donors to use their preferred method. ### 37. Easy, Reliable Fundraising with a Clean Donor Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 07, 2026 **What do you like best about Donorbox?** What I like best about Donorbox is how easy it is to use, both for our team and for donors. As a nonprofit, we need tools that are simple, reliable, and flexible without requiring technical complexity, and Donorbox has been exactly that. Setting up campaigns, managing donations, and integrating forms into our website has been very straightforward. We also appreciate the recurring donation system, the clean donor experience, and the transparency in tracking contributions. It has helped us streamline fundraising and focus more on our mission instead of administrative tasks. Overall, Donorbox has been a very practical and efficient platform for supporting our nonprofit work. **What do you dislike about Donorbox?** One downside of Donorbox is that the platform fees and processing commissions can become significant for small nonprofits, especially when managing many donations with limited resources. We also feel that some useful customization options are locked behind higher-tier plans or require paying extra, which can be limiting for organizations that need flexibility but operate on tight budgets. **What problems is Donorbox solving and how is that benefiting you?** Donorbox helps us simplify and centralize our fundraising process. Before using it, managing donations, recurring supporters, and donor information required much more manual work and different tools. With Donorbox, we can easily collect donations, automate recurring giving, track supporter activity, and integrate donation forms into our website without needing advanced technical knowledge. This saves us time, reduces administrative workload, and allows us to focus more on our nonprofit’s mission and the animals we help. It has also made the donation process easier and more trustworthy for donors, which helps improve supporter retention and overall fundraising efficiency. ### 38. Donorbox Makes Fundraising Easy with Embeddable Forms and Powerful Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle C. | Executive Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 22, 2026 **What do you like best about Donorbox?** Donorbox is one of the easiest donation platforms I've used which is why I recommend it to other nonprofits. It makes it easy to embed forms, create new campaigns, locate donors, and connect integrations to your other tools. **What do you dislike about Donorbox?** I don't like that when I embed a donation form onto a website, the formatting often creates extra space below the donation form that I can't remove, which makes the site design look less clean. **What problems is Donorbox solving and how is that benefiting you?** Donorbox gives me a simple and trustworthy way to set up donation processing for my donors. The UI is simple on both ends which increases donations coming through since donors aren't struggling to understand the form-- which is the case with other donation platforms I've used. ### 39. Streamlined Donation Tracking with Automatic Database Sync **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 09, 2026 **What do you like best about Donorbox?** What I appreciate most about Donorbox is that it notifies me whenever a donation is made and then automatically syncs that information with my database system. This makes data management much more streamlined and also creates better opportunities for guests to donate whenever they choose. **What do you dislike about Donorbox?** Getting Donorbox up and running was the most challenging part of the process. When we first received our materials, Donorbox wasn’t set up to work with our bank, so we ran into delays. After about two months, the two finally paired, and the setup process was fairly efficient from that point on. **What problems is Donorbox solving and how is that benefiting you?** As a cashless institution, Donorbox allows us to offer a quick and easy solution for guests to donate at their discretion. ### 40. Simple and Effective for Fundraising **Rating:** 5.0/5.0 stars **Reviewed by:** Kabirou S. | President, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from French using AI. **Reviewed Date:** May 05, 2026 **What do you like best about Donorbox?** What I appreciate most about Donorbox is its ease of use and the efficiency with which I can launch fundraising campaigns. The management of contributions is clear and structured, and the platform helps us receive donations from international supporters, which is particularly useful for our organization. Donorbox's ability to offer a comprehensive donation collection solution, allowing us to centralize all contributions in a single dashboard, is also an important asset. **What do you dislike about Donorbox?** Donorbox works well for our organization, but we believe the platform could be even more useful if it strengthened its adaptation to the African context. In many communities in Africa, where some of the most vulnerable populations are located, access to international payment methods remains limited. Better integration of more locally accessible payment solutions, as well as support more adapted to the realities of African organizations, would make the service even more relevant and inclusive. **What problems is Donorbox solving and how is that benefiting you?** Donorbox helps us centralize payments, facilitate one-time or recurring donations, and track our collections. This supports the transparency and efficiency of our fundraising, especially in receiving donations from international supporters. ### 41. Donorbox makes launching and optimising donation campaigns fast and effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Wasseem E. | Founder & Executive Director, Research, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 16, 2026 **What do you like best about Donorbox?** What I like most about Donorbox is how quickly we can launch and fine-tune donation campaigns without needing technical support. The embedded donation forms are straightforward to customize, integrate smoothly with our website, and support recurring giving by default, which has helped improve our monthly donor retention. Stripe and PayPal integrations work seamlessly, and payouts have been reliable and transparent. **What do you dislike about Donorbox?** One limitation of Donorbox is that, although the core features are strong, deeper customisation can feel constrained without developer support. For instance, advanced form styling, conditional logic, and more complex donor journeys may require workarounds or external tools. That can slow down experimentation when you’re trying to optimise campaigns. The reporting functionality is clear and usable, but it could be more robust for organisations that need granular analytics. Features like custom report building, cohort analysis for recurring donors, and more advanced filtering would reduce the need to export data into external systems for deeper analysis. Pricing can also become a factor as volume grows. The transaction and platform fees are reasonable, but as donation amounts increase, costs scale accordingly, which may lead larger organisations to evaluate alternatives. Overall, improvements such as stronger native analytics, expanded automation workflows, and greater no-code customisation would make the platform even more effective for growing nonprofits. **What problems is Donorbox solving and how is that benefiting you?** Before using Donorbox, our donation process was fragmented and we had limited infrastructure for recurring giving. Donations were handled through basic payment links, which led to inconsistent donor data capture, manual receipt sending, and no dependable way to manage monthly supporters. As a result, administrative overhead increased and it was hard to forecast revenue. After implementing Donorbox, we were able to centralise online fundraising with embedded forms and dedicated campaign pages. Recurring giving is now built directly into the donation flow, which has significantly increased the number of monthly donors and improved retention. Automated receipts and more complete donor records have also reduced manual admin work by several hours each month. Donorbox has further improved our visibility into fundraising performance. With real-time dashboards and straightforward reporting, we can track campaign progress, monitor recurring revenue, and reconcile Stripe payouts more efficiently. Overall, it has helped us professionalise our fundraising operations, stabilise monthly income, and spend less time on manual processes so we can focus more on programmatic work. ### 42. Keeps All My Donation Data Organized in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Candice G. | Medical Assistant, Hospital & Health Care, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 31, 2026 **What do you like best about Donorbox?** It keeps all my donation data in one place, which makes it much easier to stay organized. **What do you dislike about Donorbox?** Nothing comes to mind right now. I’ve only just started using the services. **What problems is Donorbox solving and how is that benefiting you?** This helps us keep track of what we need in terms of donations and what our goals are for each fiscal year. ### 43. Donorbox Makes Fundraising Easy with Truly Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sterling D. | Publisher, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 10, 2026 **What do you like best about Donorbox?** I love how easy it is to use, and I also really appreciate the extremely helpful advice emails. They support us every day as we work to grow our donor community. **What do you dislike about Donorbox?** I really admire Donorbox, and I can honestly say there’s nothing I dislike about it. **What problems is Donorbox solving and how is that benefiting you?** As our magazine continues to grow, we needed a centralized place to collect donations from our wonderful patrons, and Donorbox has been doing an excellent job helping us achieve that goal. ### 44. Definitely recommend!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Laekin W. | Charity, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 17, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Donorbox?** It’s a very fast and easy platform to use if you’re running a nonprofit business or even a for-profit business where you need to use donation links. **What do you dislike about Donorbox?** Just more options where a specific let’s say donation you’re trying to achieve if she give you options to wear, you can have a specific thing that you’re trying to to get donations for with a set amount instead the platform has it where you have to just have a goal and then what those goals are specifically $25-$200 donations rather than letting you say this amount is for this family, etc. **What problems is Donorbox solving and how is that benefiting you?** They are making the payment easier I don’t have to send a million links ### 45. Effortless Fundraising with Seamless Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Fides Verum Initiative . | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 26, 2026 **What do you like best about Donorbox?** I use Donorbox for my Christian ministry called the Fides Verum Initiative, and I like how easy it is to use and how easy it was to set it up with PayPal. The QR Code feature is really great because I'm trying to make flyers for my ministry, so it really helps to have a program that already makes the codes for you, saving a lot of time. I also put it into my own ministry website, and it works flawlessly. Switching from GoFundMe to Donorbox was a relief because the setup on GoFundMe was insanely complicated. With Donorbox, the initial setup was incredibly easy; I just answered a few questions about my organization. **What do you dislike about Donorbox?** Nothing really, I personally think it's perfect. **What problems is Donorbox solving and how is that benefiting you?** Donorbox gives me an easy way to get funds to help others when they are in need, and the QR Code feature saves me time when making flyers for my ministry. ### 46. Donor-First, Simple, and Reliable Giving Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon B. | Marketing Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 09, 2026 **What do you like best about Donorbox?** I What I like most about Donorbox is how simple it makes giving—for both the donor and the organization. It’s clean, intuitive, and doesn’t feel intimidating or clunky, which really matters when you’re asking people to support something meaningful. I love that it’s donor-first: recurring donations are easy, the checkout is smooth, and it works beautifully on mobile. On the backend, it’s just as good—clear reporting, easy setup, and no unnecessary bells and whistles getting in the way. It feels like Donorbox actually understands nonprofits: transparent pricing, flexible tools, and zero pressure. It quietly does its job well, which is exactly what you want from a donation platform. **What do you dislike about Donorbox?** What I dislike about Donorbox is that while it’s great at the basics, it can feel a bit limited once you want more customization or advanced branding. You sometimes hit a ceiling if you’re trying to create a very specific donor journey or highly tailored experience. The design options are pretty minimal, so forms can start to look the same unless you put in extra work outside the platform. Some integrations and features also require upgrading, which can feel frustrating when you’re growing and suddenly need tools that aren’t included at the lower tiers. It’s solid and reliable—but not always as flexible or powerful as you might want if your fundraising gets more complex. **What problems is Donorbox solving and how is that benefiting you?** Problems it solves • Collecting donations can be confusing or overwhelming for donors • Setting up a donation system usually requires tech skills or expensive tools • Managing recurring donations, receipts, and donor data can get messy fast • Small teams don’t have time to learn complex fundraising software • Hidden fees and unclear pricing make budgeting stressful How Donorbox benefits • Makes donating fast, simple, and trustworthy, which increases completed donations • Easy setup means you can launch fundraising pages without a developer • Automates recurring donations, receipts, and donor management, saving time • Clean dashboard and reporting keep everything organized in one place • Transparent pricing helps you plan and scale without surprises Bottom line: Donorbox removes friction—for donors and organizers—so you can focus less on the tech and more on the mission. **Official Response from Sindi Cele:** > Hi Sharon, Thank you for such a thoughtful and detailed review! We're really glad to hear that you find Donorbox simple, intuitive, and donor-friendly, and that the checkout experience, recurring donations, and mobile usability have been working well for both your organization and your supporters. It’s especially great to hear that the platform feels clean and easy to manage on the backend with clear reporting and straightforward setup. We also appreciate your honest feedback about customization, branding, and feature depth. We understand that as organizations grow, their needs can become more complex, and greater flexibility in design, donor journeys, and included features becomes increasingly important. Your perspective on where the platform feels limited is valuable, and we’ll share this with our product team as we continue improving both customization and feature accessibility across different plans. Thanks again for taking the time to share such a balanced and insightful review—it’s genuinely helpful. ### 47. Worked great for our talent show voting system **Rating:** 4.0/5.0 stars **Reviewed by:** Darren L. | Senior Content Producer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 18, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Donorbox?** I was able to talk with multiple people at Donorbox concerning a project where we needed to have a live voting system similar to America's Got Talent. They were able to talk me through their system and even did a live tech help after I had everythign setup and was testing the finctionality. In the end, DonorBox was exactly what we needed and we intend to use it again for the same event next year. I've even had some people from thwir team reach out and discuss improvements they could make. Luckily some of the things on my wish list were on their to-do list anyway and they plan to have them implemented soon. **What do you dislike about Donorbox?** I tried Zappier integration which wasn't exactly easy to figure out and still did not do what I wanted it to. It was a little beyond my understanding ultimately, but I got it working to the basic of what I needed. Still, ideally I like a more graphical representation of donations/live voting next time I use DonorBox for our event. **What problems is Donorbox solving and how is that benefiting you?** We needed a live voting system and even though its not originally what DonorBox was designed for, I was able to talk through our needs and get it setup to do exacly what we needed. The team has reached out to me since my event in order to help implement cahnges to mae it easier next time. ### 48. Intuitive Platform for Nonprofits, Needs CRM Improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Ethan L. | Producer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 25, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Donorbox?** I like that Donorbox lets me make campaigns on the fly as they're actually needed. I like that it has an intuitive interface, and I like that our customers are comfortable working through it and setting up repeat donations. **What do you dislike about Donorbox?** I think that there are some areas that could be improved in the CRM space. I know that a lot of integrations have been launched recently. But it would be nice if as we're already a paying customer, some of that were provided gratis, with the existing payment plan. Having to buy integration after integration to keep financial data straight is not my favorite business model. And frankly, giving access to a proprietary AI system like Quad solves a lot of the integrating for me and negates the utility of a lot of your API services. **What problems is Donorbox solving and how is that benefiting you?** Donorbox easily deploys client-facing media and overcomes financial difficulties in collecting online donations with a reputable platform. **Official Response from Sindi Cele:** > Hi Ethan, Thank you so much for your detailed and insightful feedback. We're glad that you appreciate so much about Donorbox. I understand your need for the ability to access Stripe directly through Donorbox. Stripe and Donorbox are two separate entities, and due to restrictions on Stripe's end, that isn't possible just yet, but I understand why this would be beneficial. In any case, I've noted your feedback and shared it with our product team. Please feel free to contact us anytime at support@donorbox.org if you have any questions or other suggestions. ### 49. User-Friendly but Pricey for Small Nonprofits **Rating:** 2.5/5.0 stars **Reviewed by:** Rachel H. | Co-Founder - Director of Development, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 23, 2026 **What do you like best about Donorbox?** I find Donorbox to be a really wonderful platform because it is very, very easy to use, even for someone who is not a computer expert. I appreciate that it is user-friendly and offers various products like a donation button, peer-to-peer campaigns, and text-to-give options. I also like their raffle tickets feature, which I plan to use in the future. Donorbox also gives donors the option to cover the fees, and in our experience, about 90 to 95% of the time, donors do, which saves us a lot of money. **What do you dislike about Donorbox?** They recently changed their fee structure, so elements that used to be free now cost a significant amount of money. As a small nonprofit, we might have to use a different platform because the fees went from free to something that was not going to be financially beneficial to my nonprofit. **What problems is Donorbox solving and how is that benefiting you?** Donorbox is user-friendly for our nonprofit, offering easy setup for donation buttons, peer-to-peer campaigns, and more. It allows donors to cover fees, saving us money, and supports diverse fundraising models, benefiting our fundraising efforts. ### 50. Effortless Fundraising with Donorbox **Rating:** 5.0/5.0 stars **Reviewed by:** Ian D. | Core Homeschool Learning, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 23, 2026 **What do you like best about Donorbox?** I've used Donorbox for the last three years at our small educational nonprofit, and it's proven to be extremely helpful and central in our fundraising. I appreciate that Donorbox provides a platform that is super easy to use with tools that are extremely easy to use. I like that I can build giving thermometers, customize things, send thank you notes, and run reports quickly and efficiently. The tools, dashboard, and reporting setup are intuitively laid out, allowing me to pull the reports I need and visually display how much we've raised. Moreover, the fee structure is very reasonable, which has enabled us to raise thousands of dollars. What I like most is the ease of use and how I don't have to worry about setting anything up or troubleshooting once I set up my campaign, allowing me to focus only on monitoring. This makes it valuable because it saves me time, which is important to me. **What do you dislike about Donorbox?** Honestly, there's really nothing particular that I would improve other than, I suppose, lowering the transaction cost, but I think that the transaction costs are very reasonable. It took me a minute to figure out where some of the settings were, like configuring welcome messages and then the report actual donations. So, I think it might have benefited from, like, a walk through guide or, like, a tutorial in the app to sort of point things that you can do that most people would typically do when setting up their first campaign. **What problems is Donorbox solving and how is that benefiting you?** Donorbox removes friction in managing donations, integrating online and offline giving efficiently. It's easy to use, saving me time by simplifying campaign setup and ongoing management, plus tracking donor support without extra effort. ## Donorbox Discussions - [Does Donorbox take a cut?](https://www.g2.com/discussions/does-donorbox-take-a-cut) - [What is Donorbox?](https://www.g2.com/discussions/what-is-donorbox) - [Is Donorbox a CRM?](https://www.g2.com/discussions/is-donorbox-a-crm) - [Is Donorbox a payment processor?](https://www.g2.com/discussions/is-donorbox-a-payment-processor) - [Donorbox setup is simple and looks professional, but are the fees worth it?](https://www.g2.com/discussions/donorbox-setup-is-simple-and-looks-professional-but-are-the-fees-worth-it) - 1 upvote - [View Donorbox pricing details and edition comparison](https://www.g2.com/products/donorbox/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-02+21%3A57%3A49+-0500&secure%5Bsession_id%5D=6343a3e9-53bc-48e6-a4e4-627dc7c94dd5&secure%5Btoken%5D=f1c5bb0fecd4576122552c361bb1addd57efadf6c6847ed5a0b2215dc24bd319&format=llm_user) ## Donorbox Features **Additional Functionality** - Activity Tracking - Social Marketing - Generative AI - Accounting - Customizable Reports - CRM - Customizable Forms - Fund Accounting - Forms Management - Real-Time Analytics - Member Database - Alerts/Notifications - Communication Management - Customizable Templates - Budgeting/Forecasting - Mobile Access - Event Scheduling - Donor Management - Attendance Management - Activity Dashboard - Reporting & Statistics - Volunteer Management - Real-Time Reporting - For Nonprofits - Recurring/Subscription Billing - Access Controls/Permissions - Calendar Management - Third-Party Integrations - Customizable Branding - Registration Management - Campaign Management - Event Management - Document Storage - API - Contact Management - Website Management - Credit Card Processing - Membership Management - Data Import/Export - Electronic Payments - Accounting Integration - Grant Management - Dues Management - Committee Management - AI Copilot - Fundraising Management - Customizable Fields **Administration** - Reporting & Statistics - Interaction Tracking - Automation - Donor Profiles - Contribution Tracking - Goal Setting/Tracking **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Customization - Ad hoc Reporting - Activity Dashboard **Constituent Management** - Constituent Profiles - Online Portal - Donor Communications **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities - Registration Management - Event Management - Auction Management - Pledge Management - Forms Management - Donor Management - Alumni Management - Volunteer Management - Gift Matching Management - Grant Management - Membership Management - Website Management - Receipt Management - Contact Management **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications - Multi-Channel Communication - Donor Management - Receipt Management - Email Management - Volunteer Management - Registration Management - Gift Matching Management - Event Management - Grant Management - Attendance Management - Contact Management - Pledge Management - Forms Management - Campaign Management **Marketing Automation** - Email Marketing - Lead Management - Campaign Management - Marketing ROI Analytics - Registration Management - Email Management - Committee Management - Calendar Management - Donor Management - Volunteer Management - Contact Management - Fundraising Management - Task Management - Forms Management - Membership Management - Workflow Management **Marketing** - Email Marketing - Direct Mail Tools **Interoperability** - Event Tracking - Gift Tracking - Fund Accounting - Activity Tracking - Donation Tracking **Workflow Automation** - Donor Prospecting - Data Entry - Task Delegation **Additional Functionality** - Online Giving - Summary Reports - Mobile Access - Email Marketing - Customizable Forms - Customizable Branding - Historical Trend Analysis - API - Recurring Giving - Customizable Fields - Reporting/Analytics - For Nonprofits - Recurring/Subscription Billing - Mobile Giving - Customizable Reports - Event Ticketing - Third-Party Integrations - AI Copilot - Campaign Planning - Access Controls/Permissions - Personalization - Credit Card Processing - Payment Processing - Generative AI - Data Import/Export **Additional Functionality** - Mobile Giving - Accounting Integration - Online Forms - Dashboard - Recurring Giving - Customizable Reports - Mobile Access - AI Copilot - Customizable Branding - Donor Discovery - Generative AI - Event Scheduling - Alerts/Notifications - Email Reminders - Credit Card Processing - CRM - Electronic Payments - ACH Payment Processing - Social Media Integration - Campaign Analytics - Access Controls/Permissions - Customizable Fields - Customizable Forms - Third-Party Integrations - API - For Nonprofits - Payment Processing - Data Import/Export **Reporting & Analytics** - Reporting - Dashboards - Automated Reports - Summary Reports - Customizable Reports **Integrations** - Accounting - Fundraising - Grant Management - Sales POS - Event Management **Agentic AI - Nonprofit CRM** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Social Media Integration - Accounting Integration - Website Integration **Additional Functionality** - Donation Tracking - Data Import/Export - Customer Database - Task Scheduling - Email Templates - API - For Nonprofits - Real-Time Notifications - Access Controls/Permissions - AI Copilot - Contact Database - Customizable Fields - Email Tracking - Interaction Tracking - Activity Tracking - Generative AI - Reminders - Campaign Planning - CRM - Document Storage - Mobile Access - Campaign Segmentation - Customizable Forms - Electronic Payments - Customizable Templates - Reporting & Statistics - Credit Card Processing - Web Forms ## Top Donorbox Alternatives - [Givebutter](https://www.g2.com/products/givebutter/reviews) - 4.7/5.0 (2,166 reviews) - 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