# Built Reviews **Vendor:** Built **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 4.6/5.0 **Total Reviews:** 107 ## About Built Built is a modular, intuitive Position Intelligence Platform. Core modules include an interactive, automated org chart, position management/control, succession planning, and time off management. Pay for only what you need today; expand in the future to add more solutions. ## Built Pros & Cons **What users like:** - Users appreciate the **ease of use** of Built, saving time and simplifying access to important employee information. (13 reviews) - Users find Built for Teams to be **easy to use and highly effective** , enhancing organization and employee engagement. (6 reviews) - Users commend the **excellent customer support** from Built for Teams, highlighting quick responses and effective training. (5 reviews) - Users find Built easy to use, appreciating its **intuitive interface** for both admins and employees. (5 reviews) - Users appreciate the **real-time communication features** of Built, enhancing collaboration and support for their growing teams. (4 reviews) - Users appreciate the **comprehensive features** of Built for Teams, enhancing remote management and connectivity. (4 reviews) - Easy Access (4 reviews) - Easy Setup (4 reviews) - Users find Built for Teams **intuitive and user-friendly** , making navigation and updates to the organizational chart effortless. (4 reviews) - Automation (3 reviews) **What users dislike:** - Users express frustration with **PTO management issues** like confusing removal processes and lack of calendar syncing. (3 reviews) - Users find the **Holiday Management limitations** cumbersome, affecting PTO tracking and holiday scheduling for staff. (2 reviews) - Users find it **confusing to manage PTO** , especially when trying to reverse approved time-off or verify holiday schedules. (2 reviews) - Users face challenges with **incomplete data** when adding headcount and allocating time to projects in Built. (2 reviews) - Users report **insufficient information** on managing headcount and PTO, complicating their experience with the software. (2 reviews) - Integration Issues (2 reviews) - Login Issues (2 reviews) - Manual Processes (2 reviews) - Users face **navigation difficulties** , encountering cumbersome clicks and confusing profiles that hinder efficient report generation. (2 reviews) - Users find the navigation of Built **not intuitive** , often struggling with screen access and data organization. (2 reviews) ## Built Reviews ### 1. Yes, it has made my job simpler. **Rating:** 4.0/5.0 stars **Reviewed by:** eric k. | Professional Freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2025 **What do you like best about Built?** The fact that it allows me to do succession planning is worth its value **What do you dislike about Built?** There is nothing I dislike about this software **What problems is Built solving and how is that benefiting you?** As a real estate developer, Built has become a close ally. When it comes to human resources or financial, built has made it easier and it has really reduce the workmanship. ### 2. Easy of use **Rating:** 5.0/5.0 stars **Reviewed by:** Katie F. | Operations Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Built?** It's easy and clear to understand and use. I like that it's simple. **What do you dislike about Built?** Sometimes navigation is difficult - to know where to go to run a report. **What problems is Built solving and how is that benefiting you?** It makes it easy to see all of those who are off, so you dont have to use other programs that don't offer the same view. ### 3. Incredible Service Team for a Still-Growing Product **Rating:** 3.5/5.0 stars **Reviewed by:** Zhanna L. | Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2023 **What do you like best about Built?** Without a doubt, the best part of Built for Teams is their service team. BFT is so new and is still being built out, so for our purposes there are a lot of work-arounds required to make the system fit our needs. Erika, Jacob, and Darcie were incredibly responsive and dedicated a huge amount of their time to meet with us and problem solve. If we had a question they didn't know the answer to, they researched further and got back to us with a response every single time. Their involvement was undoubtably the deciding factor as to why we purchased our BFT subscription. **What do you dislike about Built?** The site isn't seamless to navigate. Unfortunately, getting to different screens requires a lot of clicks, and making manual edits is time consuming simply because it takes so long to get to each screen. Another major hurdle is that the People profiles and Position profiles are not totally independent of one another, and it's messy trying to organize data. For example, when BFT is synced with our HRIS, some data imports to the People profile and some data imports to the Position. This makes it difficult to seperate the two and clearly track position management vs. people management, which is a major reason why we wanted a Position Management system. **What problems is Built solving and how is that benefiting you?** Position Management (vs. our current HRIS that only tracks People Management) **Official Response from Erika Beeson:** > Zhanna, thank you so much for your honest feedback here! We strive to go above and beyond to serve our customers and hope to continue to add more value to you and your entire organization as we continue refining and improving upon our product to solve your specific needs. We appreciate you so much for taking your time here! Please always feel free to reach out to us with any additional questions or feedback. ### 4. Beneficial Addition! **Rating:** 5.0/5.0 stars **Reviewed by:** Jody F. | Human Resources Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2023 **What do you like best about Built?** Built for Teams has been easy to set up and view our Hierarchy within the organization. Our employees as well as new hires have complemented having a user-friendly platform so they can navigate and view the organizational chart. It is simple to update or add new employees. Additionally, I wanted to note that we are not utilizing the many features within the platform due to overlap with our other applications - so I cannot speak to the platform as a whole. **What do you dislike about Built?** Although there is an ease of use within the platform, it would be ideal if it woudl integrate with our HR & Payroll Software completely for fewer manual updates. **What problems is Built solving and how is that benefiting you?** Built for Teams is helping both our internal employees (including those onboarding) navigate the organization. **Official Response from Erika Beeson:** > Jody, it's so great to hear that Built for Teams has been so simple for you and has been a great addition for all of your employees! I would love to talk more about the current information that you would like to update automatically from your HR and Payroll software to see if there are additional solutions or if recent updates can help with this. Please feel free to reach out to support@builtforteams.com if you would like to discuss this further. ### 5. Seamless experience streamlining org chart **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle O. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Built?** Built for Teams is easy to use and set up for manual uploads/changes or direct feeds from ADP. Our Built representative Jacob Wolfe was great at training us on the platform and showcasing all the features. **What do you dislike about Built?** Connection to the preferred name field would be ideal for nicknames so when an org chart is shared those reviewing know the ideal name someone would like to be called as well as their official name if looking up their name for email or searching in Microsoft Teams. **What problems is Built solving and how is that benefiting you?** Automation of an org chart. **Official Response from Erika Beeson:** > Michelle, thank you for your review! I am so glad that you've had a great experience with account setup and ease of use in Built! I'm also excited to let you know that you actually CAN connect to the Preferred Name field in ADP, this is something that you can turn on in the Imports section of your Company Settings. Please reach out to support@builtapp.com if you have any questions. ### 6. Easy to use org chart software! **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda C. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2023 **What do you like best about Built?** Love the click and drag functionality. We like that we can share the URL for the org chart as read only and all employees can access our org chart to easily familiarize themselves with the organization. We even share with new hires just before they join and have recieved great feedback on how helpful it was to be able to understand the structure, see photos of team and more prior to joining our organization. We are also are working on a connection with our HRIS software so the chart is always in sync with our current staff. Their customer support has been great and ultra responsive so far! **What do you dislike about Built?** Right now the manual updating is the main negative, that should be resolved soon with the new Paylocity integration. We knew the connection with Paylocity was not yet live when we implemented this software. Next up I'd like to be able to provide a login to managers and have them be able to create their own org charts for strat planning vs. me having to create a chart for them. **What problems is Built solving and how is that benefiting you?** We used to keep our org chart in powerpoint which was incredibly manual. Then we went to Pingboard but when we switched our payroll software we lost our connection to Pingboard and to setup an account not through ADP marketplace was very expensive. Built for Teams was our solution (replacement) to Pingboard and it has been much easier to use and more cost effective. From an organization perspective the best benefit is the visiblity we are able to easily provide by sharing the link with all employees and new employee onboarding (as shared in my prior response) **Official Response from Erika Beeson:** > Amanda, Thank you so much for taking the time to leave a review. We appreciate your feedback, and are glad the experience has been so beneficial to you thus far! Like you, we have been anxious to start our integration with Paylocity and are very excited that it is now available! We are also excited for more granular permission settings to allow those with a manager role to create org charts in the future since currently, only those with HR Manager roles and above can create these. ### 7. Built for Teams is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Kim B. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Built?** Our previous org chart software was clunky and difficult to use. Since switching to Built for Teams, I am saving so much time and don't have to manually enter any data, due to the connection with our HR system ADP Workforce Now. Implementation and set-up was easy as well. Customer service has been quick to thourougly answer any questions I may have. **What do you dislike about Built?** I haven't found any downsides, everything has been great so far! **What problems is Built solving and how is that benefiting you?** Built for Teams completely transformed our org chart process. Before we weren't able to visualize potential changes to our organization, now we can move people around and see just what that looks like. **Official Response from Erika Beeson:** > Kim, thank you so much for your feedback! We are so happy that you have had such a great experience! Please let us know if there is anything we can do to continue to add value to your organization. ### 8. fantastic customer service from account manager **Rating:** 5.0/5.0 stars **Reviewed by:** Monica P. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Built?** our account manager and customer service **What do you dislike about Built?** more options for custom imports in different formats **What problems is Built solving and how is that benefiting you?** streamline **Official Response from Erika Beeson:** > Thank you so much for your review, Monica! I'm so glad Built is helping you streamline your processes and that you've had a great customer service experience! We'd love to learn more about the different options you would like to have for custom importing to see if we can meet your needs. Please reach out to us at support@builtapp.com if you would like to discuss this further. ### 9. Built does things others can't do! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2023 **What do you like best about Built?** Our company is rapidly growing and adding to our team. Other org chart tools did not allow us to account for open positions, or easily move people around as we visualize support structure for this growth. Implementation was seamless, and the customer support I receive is next to none! They respond within minutes of my inquiry, are solution focused, and friendly to boot. **What do you dislike about Built?** My only complaint is when adding new headcount, the pay data doesn't populate if the new position is a tilte that exists in our database. There is likely a way to solution for this, I just haven't had the time to delve into it further. **What problems is Built solving and how is that benefiting you?** Creating an org chart that accounts for all the open positions we have and will be adding. **Official Response from Erika Beeson:** > We love hearing that you have had such a great experience with our product and team! To your point, we are actually growing our headcount planning functionality and would love to discuss your specific needs further as we plan and build these features. You can reach out to support@builtforteams.com to start a conversation or set up a meeting if that would be beneficial for you. ### 10. Easy to use and great support when needed. **Rating:** 4.5/5.0 stars **Reviewed by:** Cindy B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2023 **What do you like best about Built?** The staff likes that they can submit their PTO easily and get usually get a quick response. It makes PTO tracking easy. Also, it is very easy to understand and walk new hires through. Intuitive. **What do you dislike about Built?** I understand why it is in place, but when a Staff member needs to take PTO back the day remains on the calendar. I have to remind them to read the note to ensure them that the day was given back. Also, it would be nice for our Staff to have the ablity to schedule into the next year using their Carry Over PTO. **What problems is Built solving and how is that benefiting you?** Everyone likes the quickness and ease of submitting PTO. We previously had a paper system to submit for PTO. The calendar is helpful when scheduling meetings to see who will be on PTO. The Org chart is helpful, especially for new hires. **Official Response from Erika Beeson:** > Hi Cindy! Thank you so much for taking the time to share your thoughts! We are so glad the Built for Teams has made PTO tracking so much easier for your company. I would like to point out that, depending on your settings, your staff should have the ability to schedule into the next year, and PTO that is canceled before the requested date should be removed from the calendar. If you would like to discuss more about how to utilize these functions, please don't hesitate to reach out to our support team! ### 11. User Friendly - Consumer Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Dan R. | Vice President Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2023 **What do you like best about Built?** The first benefit is that BuildForTeams is typically very user friendly and has become easier to use over time. The second benfit is that if you need help, thye are available and supportive to even the most rudimentary requests. **What do you dislike about Built?** BuiltForTeams has performed great for us, but other service providers on this platform may offer more services (albeit in a less user-friendly format). BuiltForTeams is great, but may lose a customer if they are seeking various other services. Every company runs this risk...you can't please them all. **What problems is Built solving and how is that benefiting you?** Making it easy to manage our team availability and PTO time spent overall. We can see the calendar on Outlook if we want, or in the system itself. It is an efficient and effective way of managing this delicate topic among employees. **Official Response from Erika Beeson:** > Thank you for your feedback, Dan! We are so glad to hear that the software is user-friendly and that you've had a great experience with our support team. You make a great point that to have a great product, you have to specialize. That being said, is there a specific service that you would like Built for Teams to provide? If so, we'd love to discuss it further with you! ### 12. Built for Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Matt R. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2023 **What do you like best about Built?** Easy to use and intuitive to learn for admins and employees. I have not had to train or show anyone how to use the Built for Teams and was not trained how to use it myself, but was easy enough to get it running. **What do you dislike about Built?** Confusing how to remove PTO that was already approved/used. Had an employee use accrued time-off unnecessarily during maternity leave and was unsure how to reverse to see what was accrued before her leave. **What problems is Built solving and how is that benefiting you?** We use Built for Teams mostly for accruing/submitting vacation and sick time. We also use the org chart so employees can see the company hierarchy. We do not use it outside these 2 functions. **Official Response from Erika Beeson:** > Matt, thank you so much for your review! We love hearing that our product is so intuitive for our customers. I'd love to help with your PTO cancellations and deletions. If you reach out to our support channel, we can help you with getting the best solution for this particular situation. ### 13. Better than payroll company tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Will A. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Built?** It is so easy to use. From the employee seeing what time off they have and will accumulate, to approvals and adjustments, its great. **What do you dislike about Built?** That its separate from my payroll company (ADP). I wish the information could automatically be imported to the employee paychecks/website so its all in one. **What problems is Built solving and how is that benefiting you?** My payroll company doesn't have a good automatic way for me to track and approve employees time off. **Official Response from Erika Beeson:** > Will, thank you so much for your feedback! We are so glad that you have had a good experience with our PTO tracking. We also appreciate the feedback on wanting a more automatic solution for sending information back to your payroll system. I'm happy to pass this along to my team to have further discussions about this possibility with certain partners like ADP. ### 14. Great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Chris E. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Built?** Built for teams is a fantastic platform to help organize your company and allow your staff to submit PTO requests and have accessible information for them within one space. I highly recommend. **What do you dislike about Built?** I dislike the org chart function at doesn't let a person report to two people **What problems is Built solving and how is that benefiting you?** It's allowing us to have a streamlined approach to managing our company. It's a fantastic product, and I highly recommend it for any organizations that are looking to streamline their HR process. **Official Response from Erika Beeson:** > Chris, thank you for the review! We are so happy to hear that you love the platform and that it has been a great resource for you to store information and streamline your company processes. I would like to note that you actually can allow a person to report to two different people on the org chart through our Dotted Line Relationships feature. Please don't hesitate to reach out to our support team for more information on how this works. Thank you again! ### 15. A System for Everyone! **Rating:** 5.0/5.0 stars **Reviewed by:** olivia k. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Built?** I can use it for all of my employees, whether they are in the US, Canada, Mexico, or Europe! **What do you dislike about Built?** I would really like to see a way that managers can upload annual reviews etc. as a centralized location and where the manager can select when it is visible to the employee **What problems is Built solving and how is that benefiting you?** Allowing all employee PTO requests to be located in one central system **Official Response from Erika Beeson:** > Thank you so much for your feedback, Olivia! It is so cool to see people from all over the world coming together on one system and in one organization. I'd love to discuss some potential solutions around annual reviews. If you'd like to send a message to our support channel, we can brainstorm together. ### 16. A very capable HR system **Rating:** 4.5/5.0 stars **Reviewed by:** Reid H. | Executive Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Built?** Built For Teams has allowed us to create custom PTO policies for our team. **What do you dislike about Built?** They prefer for you to use their chat feature for technical support. Sometimes, a phone call would be easier. **What problems is Built solving and how is that benefiting you?** We used to track PTO on an excel spreadsheet, which was hard to keep up-to-date. Built For Teams has completely solved this issue for us. **Official Response from Erika Beeson:** > Reid, thank you so much for your feedback! We are so glad that Built for Teams has helped solve so many of your PTO issues. I understand that getting on a phone call would seem easier at times for support. Please let us know if you would ever like to schedule a screen share meeting with us to go over any questions. We would be happy to do so! ### 17. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Sara W. | Chief Culture Advocate, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Built?** Easy to use and very responsive service team. **What do you dislike about Built?** Not really a 'dislike' would like more a la carte options for our small business. **What problems is Built solving and how is that benefiting you?** Management of PTO **Official Response from Erika Beeson:** > Thank you for your feedback, Sara! We pride ourselves in the ease of use of our product and in the support that we provide, and are so happy when our customers feel the same! If you would like to discuss more the different options you would like to have for your business, please don't hesitate to reach out to the support team to see if that's something that we can accommodate for you. ### 18. Easy way to maintain the company`s org chart. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2023 **What do you like best about Built?** Adaptable to company needs and user-friendly, shows clear reporting structure, and data analysis in Excel. **What do you dislike about Built?** We do not use certification fields, we have other programs for this purpose. **What problems is Built solving and how is that benefiting you?** Shows a clear reporting structure, helps new employees, and makes planning easier. **Official Response from Erika Beeson:** > It's so great to hear that you have found so much value and benefit in our reporting and planning capabilities! If there's a better way to streamline our product to suit your specific needs, we'd love to discuss this further with you. You can reach out to support@builtforteams.com and we can work to create the best solution for you! ### 19. good to sharing information **Rating:** 4.0/5.0 stars **Reviewed by:** takayuki k. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Built?** easy to sharing information. very simple. **What do you dislike about Built?** need more info, working time, meeting time etc. linked with Out look calendar. **What problems is Built solving and how is that benefiting you?** no time schedule. only day or half day. **Official Response from Erika Beeson:** > Hi, Takayuki! Thank you for sharing your feedback! We pride ourselves on the intuitiveness and ease of use of your platform and are so happy that you feel the same way. You actually can have more granular times for scheduling PTO other than just full or half days. Built for Teams can also schedule all the way down to one-minute intervals. Restriction on this may be set on the PTO policy itself by your Company Admin in Built for Teams. ### 20. We are loving Built for Teams. **Rating:** 5.0/5.0 stars **Reviewed by:** Lynne C. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2023 **What do you like best about Built?** Our favorite feature of Built for Teams is the automatic updating of our ORG CHART! We update ADP and Built for Teams takes care of the rest. **What do you dislike about Built?** We can't wait for Built for Teams to pull preferred name from ADP! **What problems is Built solving and how is that benefiting you?** Built for Teams managing our ORG CHART benefits us as we are growing the company quickly adding new associates. Another problem solved is providing associates information about team members in their geographic area. As a remote global company this assists us with connecting associates and building relationships. **Official Response from Erika Beeson:** > Lynne, thank you so much for your review! We are so happy to hear that our Org Charts have helped you so much in better connecting your global workforce. We can't wait to be able to pull a preferred name from ADP either! ### 21. Great timeclock system **Rating:** 4.5/5.0 stars **Reviewed by:** Rachel M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Built?** It's very user-friendly for those requesting time off or recording their hours worked. **What do you dislike about Built?** The back end is not always straightfoward for the administrators. **What problems is Built solving and how is that benefiting you?** Managing PTO. We didn't have a great way of doing this before, and we like that it's all kept in one place. **Official Response from Erika Beeson:** > Rachel, it is so great to hear that using Built for Teams has been so beneficial for your workforce! If you would like any additional help or guidance in understanding Administrative function, please reach out to us on our support channel. We'd love to schedule a time with you to go over all of your questions! ### 22. Products meets our needs at a reasonable price with option to add more features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2023 **What do you like best about Built?** Good user interface. Lots of options and felxibility for creating policies. Easy to read color coded calendar. Allows for multiple locations with seperate policies if nessesary. Option to appove multiple requests from multiple staff at once. **What do you dislike about Built?** It would be nice to seperate PTO (Personal Time Off) request type from a WFH (Work from Home) request type instead of making WFH a PTO type of request. It could use a more custom reporting options. **What problems is Built solving and how is that benefiting you?** PTO and WFH requests. **Official Response from Erika Beeson:** > Hi! Thank you so much for your feedback! We're always glad to know that our customers enjoy the product's features and functions and love when they have great suggestions for additional functionality. Anytime a new feature or function is requested, our team always carefully considers it. Most of Built for Teams has come about because of customer input that we realized would benefit everyone, and so we highly value the voice of our customers! ### 23. Have found that the system is a bit cumbersome and not as streamlined as others I have used **Rating:** 1.5/5.0 stars **Reviewed by:** Shawn C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Built?** The ability to communicate in realtime with the employees **What do you dislike about Built?** That it requires using a separate outside payroll company **What problems is Built solving and how is that benefiting you?** It gives a big picture view to everyone of the company **Official Response from Erika Beeson:** > Shawn, thank you for your review! We always appreciate any feedback given by our customers to better determine how we can serve their needs. While it is true that we are not a payroll software and we fill a different need in the market, I am happy to hear that you have enjoyed more streamlined communication and the enhanced view of your organization through our org charts! ### 24. B4T review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Built?** easy to use both online and app. the ability to authorize from the app. **What do you dislike about Built?** the app does not show the calendar. when linking with an email calendar not everyone showed on calendar and would not update. expl calendar would show the sevice dep. but not the parts,sales or admin time off. **What problems is Built solving and how is that benefiting you?** none that i know of. but hopfully they will put the calendar on the app. **Official Response from Erika Beeson:** > Hello! Thank you for sharing your feedback! We are so happy that Built for Teams has been easy for you to use. I am also more than happy to pass on your request to add the calendar to the app to our Product and Development Teams. As far as other departments not showing up on the calendar, this may be a permissions setting in Built for Teams that was set up by your Company Admin in the software. Different permission settings should allow you to see all departments on the calendar. ### 25. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2023 **What do you like best about Built?** I appreciate the ability to view all departments' leave calendars. The calendar makes it easier to track when staff is out of the office. I also like the integrated organization chart. **What do you dislike about Built?** The organization chart is extremely small and hard to view unless you zoom in. **What problems is Built solving and how is that benefiting you?** I haven't experienced problems. **Official Response from Erika Beeson:** > Hi! We are so glad to hear that our calendar feature has been so beneficial to you! With the org chart, it can be hard to see a large organization on your screen all at once, but many customers appreciate the ability to create and view their organization by Chart Sections. This would allow you to get much clearer data without having to zoom in and scroll through your entire organization. Please reach out to our support team if you have any questions about this or other available features! ### 26. Leave Systems **Rating:** 5.0/5.0 stars **Reviewed by:** Gail H. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Built?** Very user-friendly. I like the history that is given for each employee. **What do you dislike about Built?** Cannot think of any downsides to BFT. Very user-friendly and affordable for government entities. **What problems is Built solving and how is that benefiting you?** BFT keeps accurate leave balances and has helped our office tremendously. Benefits that we have realized are accurate accruals, information available to all employees, and tracks leave requests. **Official Response from Erika Beeson:** > Gail, thank you so much for your feedback! We are so glad to hear that Built for Teams has been such a huge benefit to your organization! ### 27. Easy to keep use **Rating:** 5.0/5.0 stars **Reviewed by:** Chrystal L. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Built?** I like that you are able to easily add PTO and check how much time you have left for the year. You are also able to see your personal information and quickly edited it if needed. **What do you dislike about Built?** I am not sure if I have any dislikes when using the desktop or phone app. I will say that always having to log into it can get annoying and time-consuming even if you request that the app keeps you logged in. **What problems is Built solving and how is that benefiting you?** I am not sure as when I started we already used built for teams. I can imagine it has been used to keep on files organized for the managers and HR so they can see all the documents in one place. **Official Response from Erika Beeson:** > Hi Chrystal, thank you so much for your 5-star review! We're happy to hear how easy our PTO solution is to use and appreciate your feedback. Often times if your login is not being “remembered”, the solution is most often found within your browser settings/cookies/cache. Our support team would be happy to help you with this so feel free to reach out. Additionally, we do offer Single Sign On (SSO) options to streamline your login process. ### 28. Good product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Built?** I liked the calendar view for PTO usage. **What do you dislike about Built?** Built for Teams did not sync with our pay system (Paylocity) so time-off and sick had to be maintained in 2 systems. **What problems is Built solving and how is that benefiting you?** A better way to track sick and PTO requests in one place for all staff **Official Response from Erika Beeson:** > Hi! Thank you so much for your feedback! Many of our customers utilize the exportable reports in Built for Teams that can be uploaded into Paylocity. If you would like to discuss this further with our support team, please don’t hesitate to reach out to us at support@builtforteams.com, or use the in-app chat feature. ### 29. Built for Teams is a great tool to track paid time off. **Rating:** 5.0/5.0 stars **Reviewed by:** Ed B. | Department Head, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2022 **What do you like best about Built?** I like the ease of using the tool for submitting requests for time off and how it helps me keep track of what earned time off I have used up. It is also easy to get my requests approved quickly. **What do you dislike about Built?** It is difficult to find any downsides to using Built for Teams. It has been so user-friendly that I have not had issues with it. Maybe if I change my mind about time off, then it took a minute to figure out how to change the request once submitted. **What problems is Built solving and how is that benefiting you?** Built for Teams solves the problem of tracking time off each year. It made it easier to get needed approvals for time off while also tracking if it is for personal, sick, or vacation. **Official Response from Erika Beeson:** > Thank you so much for your review Ed! We’re pleased to hear how easy the PTO tracking has been for you. ### 30. Great Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Built?** Teams is very easy to use. I can easily see how many hours of PTO I have and can request time off quickly. I like seeing the calendar with the whole team's PTO. That is helpful. **What do you dislike about Built?** I can only request off a half-day (4 hours) or a whole day (8 hours). I wish I could take off 2 hours at the end of the day or for an appointment at any time of the work day. **What problems is Built solving and how is that benefiting you?** Built for Teams is helping the company I work for manage the entire team's PTO. Everyone can clearly see how many hours of PTO they have, which is extremely helpful. **Official Response from Erika Beeson:** > Thank you for leaving us a review. We're happy to hear how easy to use our PTO solution is. We actually do offer multiple time increment choices to choose from. However, company admins choose the time increments their employees can use to request time off. ### 31. Easy to Use and Keep track of PTO **Rating:** 5.0/5.0 stars **Reviewed by:** Maha A. | Qualified Plan Financial Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2023 **What do you like best about Built?** The ability to schedule time off and keep track of PTO. **What do you dislike about Built?** Not all Holidays aren't on the Calendar. **What problems is Built solving and how is that benefiting you?** Checking on co-worker's PTO before I schedule my own. ### 32. Highly recommend for small and medium sized businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2023 **What do you like best about Built?** Great for keeping track of PTO requests, viewing the entire calendar to see who is off, and viewing the organization chart and directory. **What do you dislike about Built?** The app is not as user-friendly as the desktop webpage. **What problems is Built solving and how is that benefiting you?** A central hub for managers and team members to submit and approve PTO requests, see who is out that week and see how much PTO each employee has used/left. **Official Response from Erika Beeson:** > Thank you for your review. We are happy to hear how great our PTO solution has been for you and that you would highly recommend it! We are always looking to expand our integrations and further develop the product according to the feedback from our customers, so thank you so much for sharing. ### 33. Built for Teams allows for a quick easy review of the work week ahead. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2023 **What do you like best about Built?** The simple and concise overall picture of the week ahead along with the ease of reporting time-off. **What do you dislike about Built?** Nothing stands out as being disliked as the promised features have always worked as promised. **What problems is Built solving and how is that benefiting you?** The biggest resolution in our business is the time off reporting and tracking along with the tasks scheduled to individual employees. **Official Response from Erika Beeson:** > Thank you so much for leaving a review! We are happy to hear how easy our time-off solution is to use. We strive to make sure our PTO solution is user-friendly and saves both managers and employees a great deal of time. We appreciate your insight and thank you again for your review. ### 34. Made my life very easy. No more having to track PTO via excel spreadsheet. I **Rating:** 5.0/5.0 stars **Reviewed by:** Manal F. | CCO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2023 **What do you like best about Built?** Very easy online website to enter PTO and request PTO. Also, like the integration with outlook. **What do you dislike about Built?** Wish it was integrated with our payroll - Insperity. **What problems is Built solving and how is that benefiting you?** I don't have to track PTO anymore using spreadsheets. Employees also don't have to wait to get approval for PTO. ### 35. Very user friendly and simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2023 **What do you like best about Built?** I like the layout and how simple it is to use. **What do you dislike about Built?** The platform does not allow you to customize time off if its less then a full work day. I imagine its possible if the company allows it **What problems is Built solving and how is that benefiting you?** Our company uses it for request and file for PTO and sick days **Official Response from Erika Beeson:** > Thank you so much for your review! We are glad to hear how friendly and simple our PTO solution is. Built for Teams allows employees to take time off in either 1-minute increments, 15-minute increments, 30-minute increments, or half-day increments. It is up to your organization and your account administrators to decide how to configure these account settings. We strive to make sure our PTO solution is user-friendly, and we appreciate your feedback! ### 36. Great way of Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2023 **What do you like best about Built?** can costumize as needed. create groups and send invites **What do you dislike about Built?** Nothing really. it has not disappointed me **What problems is Built solving and how is that benefiting you?** it is helping people connect, no matter where they are. we can connect via phone or computer ### 37. Easy to use platform **Rating:** 5.0/5.0 stars **Reviewed by:** Kaitlin G. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2022 **What do you like best about Built?** the ease at which I can view PTO/Vacation. It is great for accounting for my personal schedule. **What do you dislike about Built?** I cannot edit time off requests if I make an error. **What problems is Built solving and how is that benefiting you?** the ease of use of the software, very user friendly **Official Response from Erika Beeson:** > Hi Kaitlin, Thank you so much for your review. We strive to make sure our PTO solution is user friendly and and we appreciate your feedback! Built for Teams does have options to allow employees to edit approved requests, but it is up to your organization and your account administrators to decide how to configure these account settings. ### 38. An engaging platform for WFH team members **Rating:** 4.0/5.0 stars **Reviewed by:** Carley C. | CX Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2022 **What do you like best about Built?** Built for Teams is an easy way to manage personal time from home - I am more remote than other coworkers, and I am able to schedule time in/out of the office with the features provided which optimize my ability to connect with others. **What do you dislike about Built?** We use many platforms like this within our organization, making it so we need to go to many platforms for specific functions. I wouldn't describe it as an inconvenience. **What problems is Built solving and how is that benefiting you?** In the coming years, we'll be restructuring more within our business, so I can imagine this will be a useful tool for referencing any departmental changes to be implemented. **Official Response from Erika Beeson:** > Hi Carley, Thank you for your review. We're happy to hear how easy it has been for you to manage your time remotely from home. ### 39. Great Time Off Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2022 **What do you like best about Built?** The app also available on iOS is very convenient **What do you dislike about Built?** Can only do half and full days wish you could choose how many hours you want **What problems is Built solving and how is that benefiting you?** They taking our reviews into consideration and that shows you are willing to grow **Official Response from Erika Beeson:** > Hello, Thank you for leaving Built for Teams a review! We're happy to hear how convenient our solution is. Built for Teams has many options for employees to take time off with different increment settings. It is up to your organization and your account administrators to decide how to configure these account settings. We always appreciate feedback from our customers! ### 40. HR Needs Fulfilled **Rating:** 5.0/5.0 stars **Reviewed by:** Christina C. | HR & Finance Office Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2022 **What do you like best about Built?** We love PTO! We love the customizable reports that you can pull at any time. We also love filing away all employee records on the Documents tab. Built has improved our workflow and helped us move away from spreadsheets to keep track of data. **What do you dislike about Built?** We wish that we had more financial capabilities such as expense reporting. It would make it easier for our staff to have one website to enter PTO, contact information changes, and expenses. We love the Documents tab but wish to organize the files or archive old documents from previous years to avoid confusion. **Recommendations to others considering Built:** If you are looking for an all-encompassing HR Management System, look no further; Built for Teams will satisfy your needs. **What problems is Built solving and how is that benefiting you?** Onboarding of staff is much smoother. We collected compliance documents by pen and paper, but now they can complete these online in Built. We can keep track of PTO, salary, and contact information. Built added a new tab called Bio, which allows us to track staff licensure more closely. We also love all staff birthdays and hire anniversaries on the dashboard. **Official Response from Erika Beeson:** > Hi Christina, Thank you so much for your review. We're so happy to hear that you love our PTO solution, and that it has improved your workflow! ### 41. Fast, easy, and intutive **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel J. | VP Manufacturing and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2022 **What do you like best about Built?** Built for Teams quickly displays how much time off I have accrued, how many more I will accrue this year, and how much I have used. It is very easy to submit a time-off request. I just requested a week off, and it took me a total of 90 seconds total. **What do you dislike about Built?** Nothing. If I have to be picky, the site could be a little more exciting, but that is unimportant. **Recommendations to others considering Built:** I recommend Built for Teams for managing time off. Simple and easy to use. **What problems is Built solving and how is that benefiting you?** The main purpose I use Built for Team for is managing time off, sick time, etc. I like it because it is super easy to use to submit time-off requests, and as a manager, it is easy to review and approve requests. Employees can leave notes and details to explain their request and it allows them to have full visibility into their PTO situation. **Official Response from Erika Beeson:** > Thank you so much for your review Daniel. We're happy to hear you're pleased with how quick and easy our PTO Solution is! ### 42. My experience with Built for Teams has been efficient, organized and user friendly. **Rating:** 3.5/5.0 stars **Reviewed by:** Ajamou B. | Community Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2022 **What do you like best about Built?** I appreciate the user-friendly experience. **What do you dislike about Built?** N/A. I don't have any dislikes about the system. **What problems is Built solving and how is that benefiting you?** BFT has been beneficial for me being able to track my off time and vacation days at work. **Official Response from Erika Beeson:** > Thank you for your review Ajamou. We're happy to hear how efficient and user-friendly our PTO solution is for you. ### 43. Built for Teams is a user friendly and convenient PTO system. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2022 **What do you like best about Built?** Besides ease of use, the calendar that shows when colleagues are out of the office on PTO is very helpful. **What do you dislike about Built?** I literally had to log in to see if there was anything I disliked. I honestly don't have anything I dislike. **What problems is Built solving and how is that benefiting you?** Allows for easy tracking of PTO. **Official Response from Erika Beeson:** > Hello, and thank you for your review. We're pleased to hear how user-friendly and convenient our PTO solution is for you! ### 44. My Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2022 **What do you like best about Built?** PTO options. I like knowing how much time off I have **What do you dislike about Built?** There is No Google calendar sync for pto time. **What problems is Built solving and how is that benefiting you?** Management of our PTO time and time spent working **Official Response from Erika Beeson:** > Thank you for your review, we appreciate your feedback. Just to clarify, we do actually support iCal feeds that allows your Built for Teams calendar to be synced with any 3rd party calendar that also supports iCal feeds, including Google Calendar. We hope this helps moving forward. ### 45. A great way to visualize your workforce and plan for the future **Rating:** 5.0/5.0 stars **Reviewed by:** Emily S. | HR Specialist- Reporting and Master Data , Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Built?** Built for teams is both intuitive and visually pleasing. It requires very low maintenance and allows for org planning and cost allocation. **What do you dislike about Built?** We have not come across any actual downside to this tool. Built for Teams support is actively engaged in our employee experience and always loves to hear new ways to improve and advance the product. **Recommendations to others considering Built:** Utilize an SFTP file feed from your source system of record for daily refreshes of your org chart! **What problems is Built solving and how is that benefiting you?** A big win has been the ability to plan the future of our organization. In addition to placing employees in new groups, we can also attach costs to each plan and present a future state unambiguously. **Official Response from Erika Beeson:** > Thank you so much for your review Emily. We're happy to hear of your satisfaction with our organization planning and cost allocation solutions. We really appreciate your feedback! ### 46. Super fast and reliable site to check on my paystubs or vacation days. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Built?** I like how easy it is to check on my sick days/vacation days as well as my upcoming paychecks from my company. **What do you dislike about Built?** As of now, there is nothing that I specifically dislike about the website **What problems is Built solving and how is that benefiting you?** Built For Teams is currently solving the problem of going from site to site to check up on all my information. Instead, its all streamlined right where I need it to be. **Official Response from Erika Beeson:** > Hello, thank you for your review! We're so happy to hear how easy our solution has been for your use and has streamlined your problem of having to go from site to site. Thank you for your feedback! ### 47. Worth Every Penny! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2022 **What do you like best about Built?** As an HR Manager, Built For Teams has completely changed how my team tracks their hours worked, submits their timesheets, and requests time off. Built For Teams has made my job so much more efficient and streamlined. It has also saved employees' time in not having to deal with emails back and forth. It increases team transparency now that everyone can easily see when people have time off scheduled. The program is user-friendly and easy to teach to new team members. **What do you dislike about Built?** I don't particularly like that I cannot stop the timer for my employees. It is an inconvenience to message the Built For Teams team to complete this task. The BFT team is very quick at responding to me, though. **Recommendations to others considering Built:** Don't be afraid to make the switch! Built For Teams makes the onboarding transition easy. **What problems is Built solving and how is that benefiting you?** Built For Teams has solved my business problems of too much time spent reviewing employees' hours, tracking time off and ensuring coverage, and notifying team members when other team members have requested time off. **Official Response from Erika Beeson:** > Thank you so much for your review. We're so happy to hear how Built for Teams solutions have solved your business problems! We really appreciate your feedback. ### 48. Intermittent professional use for basic team coordination. **Rating:** 4.0/5.0 stars **Reviewed by:** Brandon W. | Architet, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Built?** The customizable modules are user-friendly and make navigation simple. **What do you dislike about Built?** At least in my office setting, the calendar is not synchronized with any of other ones, so it adds extra steps to coordinating PTO, sick days, etc. **What problems is Built solving and how is that benefiting you?** The master calendar is helpful to see the status of all staff's planned time off. It offers better, wider insight into who is in or not. **Official Response from Erika Beeson:** > Hi Brandon, Thank you for your review, we appreciate your feedback. Just to clarify, we do actually support iCal feeds that allows your Built for Teams calendar to be synced with any 3rd party calendar that also supports iCal feeds. We hope this helps moving forward. ### 49. Easy to learn and use modular HR offering **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2022 **What do you like best about Built?** Built is very easy to learn and use, and its modular construction allows you to pay for only what you need. For a small business, this is perfect. **What do you dislike about Built?** The only thing that I dislike is in regards to submitting PTO based on a rigid schedule. Example - Employee A works four ten-hour shifts, M-Th., and is assigned to this schedule in Built. If employee A needs to switch their shift for any reason and work T-F, and needs to take PTO time on Friday, Built will not allow the employee to do so, as they are not assigned to the T-F schedule. This situation requires the Built administrator to make the PTO adjustment manually, which is very easy to do but does require manual intervention. **What problems is Built solving and how is that benefiting you?** PTO tracking, employee onboarding documents, recruitment efforts consolidation. We recently hired two new employees and their onboarding was much easier and more efficient. **Official Response from Erika Beeson:** > Thank you so much for your review. We're happy to hear that our solutions have made things easier and more efficient for your business! We strive to make Built for Teams user friendly for everyone, and we really appreciate your feedback. ### 50. Great service for using PTO systems at work **Rating:** 4.5/5.0 stars **Reviewed by:** Trevor H. | Instructor, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2022 **What do you like best about Built?** It makes it really easy to see what time I have available for sick, personal, and vacation time. The app is also great to have on my phone for convenient access. **What do you dislike about Built?** I don't think I have anything I can say bad about it. Built for teams is better than what we used before, and that's a step in the positive direction. **Recommendations to others considering Built:** This service works well for us at our school. I can't complain about it; it works great! **What problems is Built solving and how is that benefiting you?** It makes it easy to see the schedule for our whole company, which is very helpful to check when you need to see who will be here at work. **Official Response from Erika Beeson:** > Hi Trevor, Thank you so much for your review. We're pleased to hear you're satisfied with our PTO solutions, and really appreciate your feedback. ## Built Discussions - [What does Built For Teams do?](https://www.g2.com/discussions/what-does-built-for-teams-do) - 1 comment - [How much is Built for Teams?](https://www.g2.com/discussions/how-much-is-built-for-teams) - 1 comment - [View Built pricing details and edition comparison](https://www.g2.com/products/built-built/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+13%3A37%3A15+-0500&secure%5Bsession_id%5D=3d801a80-ae54-433a-aad1-76716752b3c9&secure%5Btoken%5D=c0bb8300e9bcedbcaa281923cacb726abd480a1965ca7df42d19fd64b91aa9d1&format=llm_user) ## Built Features **Core HR** - Organization Management - Time, Attendance, and PTO - Salary Structures - Compliance - Benefits Administration **Automation** - Process Automation **Logistics** - Integration - Analytics - Export - Upload - Employee Directory **Platform Basics** - Interoperability - Performance - Internationalization - Security **Resource Planning - Workforce Planning** - Reconciliation - Headcount Planning - Reporting - Expense Planning **Logistics** - Dashboards & Reporting **Editing & Design** - Drag-and-Drop - Update - Customize - Details - Restructure **Platform Functionality** - Customizability - Mobility **Generative AI** - AI Text Summarization **Human Resources - Workforce Planning** - Integrations & APIs - Compensation Bands - Org Chart - Recruitment Workflows **Management** - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Platform Data** - Reporting - Alerts and Notifications - Platform Search - Visualization **Agentic AI - Org Chart** - Cross-system Integration - Proactive Assistance **Monitoring** - Integration **Platform** - Customization - Integration APIs - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards ## Top Built Alternatives - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - 4.3/5.0 (2,138 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,073 reviews) - [Dayforce](https://www.g2.com/products/dayforce/reviews) - 4.2/5.0 (940 reviews)