Bambi Reviews & Product Details

Super reasonable cost. In an industry where expenses keep rising, Bambi gives companies tools to run effectively at a price we can actually afford.

Less stress on dispatch. It helps us organize rides and communicate more effectively, making a demanding job easier.

A better experience for the people we serve. Better coordination helps reduce confusion and stress for members, clients, and facilities.

Hands-on support. The team listens, takes our concerns seriously, and works with us to find solutions. We feel supported.

They understand NEMT. They recognize the responsibility behind each ride and the importance of having good people and good companies providing this service.

They are giving our industry a voice. For too long, we have been viewed as “just taxi drivers.” Bambi is helping people recognize the care, coordination, and dedication this work requires.

Their commitment goes beyond software. They are raising awareness and helping move the entire industry forward. Review collected by and hosted on G2.com.

I honestly don’t have a long list of negatives. When something needs attention, having a team that listens and stays involved makes a huge difference. Review collected by and hosted on G2.com.

I use Bambi every day to manage my NEMT business, and it has become the central system for our operations. We use it to schedule trips, assign rides to drivers, manage recurring rides such as dialysis appointments, track pickup and drop-off information, record mileage, and keep our daily schedule organized. As we have grown and added another driver, this has become especially useful because I can see who is assigned to each trip and what the day looks like without having to rely on texts, spreadsheets, or handwritten schedules.

What I probably value most, though, is the reporting. I can go back and review completed trips, mileage, revenue, and driver activity and actually see how the business is performing. I have even exported my Bambi data into RStudio to do my own analysis of revenue, trip volume, and mileage over time. That has been surprisingly useful because I can see patterns that I would not necessarily notice just from running the business day to day. The data has helped me make decisions about staffing and whether we have enough business to expand our fleet. Review collected by and hosted on G2.com.

There honestly is not much I dislike about Bambi. If I could add anything, it would be more advanced and customizable reporting directly within the platform. As a business owner, I pay close attention to things such as trip volume, revenue, mileage, driver activity, vehicle utilization, recurring versus one-time trips, and how those numbers change from month to month. Bambi already captures a lot of the information I need, which is one of the reasons I use it so heavily.

Because I like working with data, I sometimes export information from Bambi and analyze it separately in RStudio to answer more specific questions about my business. For example, I may want to compare revenue and trip volume across different periods, look at mileage trends, evaluate how efficiently we are using our vehicles, or determine whether our growth justifies adding another driver or vehicle. I would love to be able to create more customized dashboards and financial and operational KPIs directly inside Bambi and perform more of that analysis without leaving the platform.

I would not really describe this as a major drawback, though. It is more of a feature I would like to see as Bambi continues to develop. The platform already handles the core functions I need to run my NEMT operation, and as my company grows, having even deeper analytics built into the system would make it even more useful. Review collected by and hosted on G2.com.

Is how it brings trip management, dispatching, driver coordination, and broker connectivity together in one reliable platform. It is user-friendly, efficient, and designed specifically for the needs of transportation providers. The Bambi team is also responsive whenever we need assistance with authentication, API integrations, or connecting with a broker. Having worked in passenger transportation since 2016, I can confidently say that Bambi is the best transportation management system I have used. Review collected by and hosted on G2.com.

There is very little that I dislike about Bambi. Occasionally, updated trip information may take a moment to appear and require refreshing the platform. I would also welcome additional reporting and customization options as Bambi continues to grow. These are minor areas for improvement and have not affected our overall positive experience. Review collected by and hosted on G2.com.

PDQ Enterprises, operating as PDQ Delivery LLC, has had a great experience using Bambi to support our daily NEMT operations. The software has helped improve our dispatching, scheduling, and overall trip coordination process, making it easier for our team to stay organized and operate efficiently.

As a non-emergency medical transportation company, dependable scheduling and communication are essential. Bambi has helped streamline our workflow, improve coordination between drivers and dispatch, and support the fast-paced demands of our business. The platform is user-friendly, reliable, and has helped our operations run more smoothly day to day.

We appreciate the operational support Bambi provides and would recommend it to other transportation companies looking for better dispatching and scheduling solutions. Review collected by and hosted on G2.com.

This shouldn't event be a question. Not a darn thing! Review collected by and hosted on G2.com.

I like that Bambi is easy to use, which makes submitting invoices and tracking them much faster and saves me a lot of time. The team is pretty easy to reach whenever there's a problem, which is helpful. I really appreciate being able to track where my cars and drivers are, along with their estimated time of arrival, which allows me to provide accurate updates to customers and maintain a professional image. The setup process was smooth, and teaching someone how to use Bambi doesn't take much time. Additionally, I'm able to track the drivers' hours and performance through Bambi, which is useful. Review collected by and hosted on G2.com.

none Review collected by and hosted on G2.com.

I really enjoy the ease of using this system, and the pricing works well for me. The team has also been great to work with throughout. Review collected by and hosted on G2.com.

I would really love an administration app. As an owner-operator, I basically have to use the web browser, even while driving, to handle admin tasks. Review collected by and hosted on G2.com.

I like that Bambi simplifies my day-to-day operations for dispatchers, drivers, and as a business owner, it allows me to oversee most of my business at the click of a button without confusion. Bambi is a far superior product compared to CTS Tripmaster. The transition from our old dispatch platform was seamless, and it has been fantastic ever since. The phone app for Bambi works 100% of the time and is phenomenal. Review collected by and hosted on G2.com.

The only thing that I think can use improvement is the computer screen chat feature. The notifications on it are a little buggy, just for the dispatchers. When you are a dispatcher using the Bambi application on a computer screen, the notifications don't always get sent through. Review collected by and hosted on G2.com.

What I love is how easy it is to use, the customer service, and knowing that I can pull all the data I need to maximize performance. Review collected by and hosted on G2.com.

There’s no admin user interface in the app or on the mobile browser. Also, using the website for admin tasks or routing prospective users is difficult on a mobile browser. Review collected by and hosted on G2.com.

Easy scheduling, simple interface. Vehicle tracking Review collected by and hosted on G2.com.

Rider notifications cannot be toggled on or off for certain trips. Text notifications should allow passenger responses to an inbox. Sometimes they reply and we never see it.

It needs a trip draft feature. Review collected by and hosted on G2.com.

I work as dispatcher for local NEMT business. Bambi is easy to use, edit, update and navigate. They are very responsive when there are questions. Review collected by and hosted on G2.com.

Would like to be able to see more than one day schedule at a time. Review collected by and hosted on G2.com.