[ 8x8 Con... Reviews ](https://www.g2.com/products/8x8-contact-center/reviews) [ 8x8 Con... Reviews ](https://www.g2.com/products/8x8-contact-center/reviews) # 8x8 Contact Center Pricing Overview [Editedit](https://my.g2.com/8x8-contact-center/pricings) **8x8 Contact Center has not provided pricing information for this product or service.** This is common practice for software sellers and service providers. Contact 8x8 Contact Center to obtain current pricing. Pricing information for 8x8 Contact Center is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase 8x8 Contact Center must be conducted with the seller. Pricing information was last updated on June 12, 2015 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 16 months ### Average Discount 8% ### Perceived Cost $$$$$ ## Top-Rated Alternatives [ ![Five9 Intelligent Cloud Contact Center Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Five9 Intelligent Cloud Contact Center Platform") Five9 Intelligent Cloud Contact Center Platform 4.1/5 (597) ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) [ ![NiCE CXone](https://images.g2crowd.com/uploads/product/hd_favicon/7bd619f3d579628eacc5bbf828c6f8f3/nice-cxone.svg "NiCE CXone") NiCE CXone 4.3/5 (1,604) ](https://www.g2.com/products/nice-cxone/reviews) [ ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk") Talkdesk 4.4/5 (2,429) ](https://www.g2.com/products/talkdesk/reviews) [ View All Alternatives ](https://www.g2.com/products/8x8-contact-center/competitors/alternatives) ## 8x8 Contact Center Pricing Reviews (2) ![Eric W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric W.") EW Eric W. Senior Technical Product Manager Enterprise (\> 1000 emp.) 9/18/2025 More Options - "Responsive, solution focused and balanced Price/Value." 4.5/5 What do you like best about 8x8 Contact Center? Simple to setup and deploy for customers out of the box. Includes good analytics out of the box. Review collected by and hosted on G2.com. What do you dislike about 8x8 Contact Center? Lacks QM automation and integrations are not easy with their PS team. Support focus more on why not 8x8 versus working with customers to solve problem then reinforce if customer issue or other partner issue. Review collected by and hosted on G2.com. What problems is 8x8 Contact Center solving and how is that benefiting you? Resale to our business customers as a service provider Review collected by and hosted on G2.com. Show More Response from Alison Stewart of 8x8 Contact Center [Editedit](https://www.g2.com/survey_responses/8x8-contact-center-review-11701038/official_response/edit) Dear Eric, thank you for your honest feedback. We’re glad you find 8x8 Contact Center simple to set up with strong built-in analytics. We also appreciate your insights on integrations, QM automation, and support. Your comments help us improve, and we’re committed to making the customer experience even better. Validated ReviewerIncentivizedSource: Seller invite ![Karen C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karen C.") KC Karen C. Patient Access manager Mid-Market (51-1000 emp.) 4/20/2026 More Options - "Great Queue Visibility, But Phone Number Licensing Gets Expensive" 2.5/5 What do you like best about 8x8 Contact Center? Visibility of the queue and agent activity Review collected by and hosted on G2.com. What do you dislike about 8x8 Contact Center? Each of the licenses have to be purchased along with phone numbers which can add up an become very expensive Review collected by and hosted on G2.com. What problems is 8x8 Contact Center solving and how is that benefiting you? Nothing at the moment. Review collected by and hosted on G2.com. Show More Response from Alison Stewart of 8x8 Contact Center [Editedit](https://www.g2.com/survey_responses/8x8-contact-center-review-12656855/official_response/edit) Dear Karen, Thanks for the feedback! Real-time queue and agent visibility is so important for running an efficient contact center — glad that's working well for you. We hear you on licensing and number costs adding up; that's valuable input as we think about pricing flexibility. We'd love to help you get more value from the platform! Current UserValidated ReviewerIncentivizedSource: Seller invite 8x8 Contact Center Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5 (1,398) [ Compare Now ](https://www.g2.com/compare/8x8-contact-center-vs-ringex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27d98954e8b06558c3af0cdfcdea1b40/goto-connect.jpg "Product Avatar Image") GoTo Connect 4.4/5 (1,415) [ Compare Now ](https://www.g2.com/compare/8x8-contact-center-vs-goto-connect) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d2b18e0665aa8da4fdf65b95c0bca4f1/mitel.png "Product Avatar Image") Mitel 3.8/5 (235) [ Compare Now ](https://www.g2.com/compare/8x8-contact-center-vs-mitel) ##### Categories on G2 [ Live Chat ](https://www.g2.com/categories/live-chat)[ AI Customer Support Agents ](https://www.g2.com/categories/ai-customer-support-agents)[ Customer Self-Service ](https://www.g2.com/categories/customer-self-service) [ Chatbots ](https://www.g2.com/categories/chatbots)[ Help Desk ](https://www.g2.com/categories/help-desk)[ Conversational Support ](https://www.g2.com/categories/conversational-support)[ Social Customer Service ](https://www.g2.com/categories/social-customer-service)[ Digital Customer Service Platforms ](https://www.g2.com/categories/digital-customer-service-platforms)[ Customer Communications Management ](https://www.g2.com/categories/customer-communications-management)[ Auto Dialer ](https://www.g2.com/categories/auto-dialer)[ Contact Center ](https://www.g2.com/categories/contact-center)[ Customer Service Automation ](https://www.g2.com/categories/customer-service-automation)[ Call Center Infrastructure (CCI) ](https://www.g2.com/categories/call-center-infrastructure-cci)[ Contact Center Quality Assurance ](https://www.g2.com/categories/contact-center-quality-assurance)[ Contact Center Knowledge Base ](https://www.g2.com/categories/contact-center-knowledge-base)[ Contact Center Workforce ](https://www.g2.com/categories/contact-center-workforce)[ Proactive Notification ](https://www.g2.com/categories/proactive-notification)[ Speech Analytics ](https://www.g2.com/categories/speech-analytics) Show More ##### Explore More [ Which recruiting automation platform offers the fastest candidate sourcing? ](https://www.g2.com/discussions/which-recruiting-automation-platform-offers-the-fastest-candidate-sourcing)[ What are the leading knowledge base software for SAAS businesses? ](https://www.g2.com/discussions/what-are-the-leading-knowledge-base-software-for-saas-businesses)[ What is the top tool for building complex apps without coding? ](https://www.g2.com/discussions/what-is-the-top-tool-for-building-complex-apps-without-coding) [ What vendor offers the most scalable listing management solution? ](https://www.g2.com/discussions/what-vendor-offers-the-most-scalable-listing-management-solution)[ What are the top-rated demand planning software for inventory optimization? ](https://www.g2.com/discussions/what-are-the-top-rated-demand-planning-software-for-inventory-optimization)[ Pros and Cons Details ](https://www.g2.com/products/8x8-contact-center/reviews?qs=pros-and-cons) Show More [ Which recruiting automation platform offers the fastest candidate sourcing? ](https://www.g2.com/discussions/which-recruiting-automation-platform-offers-the-fastest-candidate-sourcing)[ What are the leading knowledge base software for SAAS businesses? ](https://www.g2.com/discussions/what-are-the-leading-knowledge-base-software-for-saas-businesses)[ What is the top tool for building complex apps without coding? ](https://www.g2.com/discussions/what-is-the-top-tool-for-building-complex-apps-without-coding) [ What vendor offers the most scalable listing management solution? ](https://www.g2.com/discussions/what-vendor-offers-the-most-scalable-listing-management-solution)[ What are the top-rated demand planning software for inventory optimization? ](https://www.g2.com/discussions/what-are-the-top-rated-demand-planning-software-for-inventory-optimization)[ Pros and Cons Details ](https://www.g2.com/products/8x8-contact-center/reviews?qs=pros-and-cons)