[ 8x8 Con... Reviews ](https://www.g2.com/products/8x8-contact-center/reviews) [ 8x8 Con... Reviews ](https://www.g2.com/products/8x8-contact-center/reviews) # 8x8 Contact Center Pricing Overview [Editedit](https://my.g2.com/8x8-contact-center/pricings) **8x8 Contact Center has not provided pricing information for this product or service.** This is common practice for software sellers and service providers. Contact 8x8 Contact Center to obtain current pricing. Pricing information for 8x8 Contact Center is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase 8x8 Contact Center must be conducted with the seller. Pricing information was last updated on June 12, 2015 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 16 months ### Average Discount 8% ### Perceived Cost $$$$$ ## Top-Rated Alternatives [ ![Five9 Intelligent Cloud Contact Center Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Five9 Intelligent Cloud Contact Center Platform") Five9 Intelligent Cloud Contact Center Platform 4.1/5(618) ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) [ ![NICE CXone](https://images.g2crowd.com/uploads/product/hd_favicon/7bd619f3d579628eacc5bbf828c6f8f3/nice-cxone.svg "NICE CXone") NICE CXone 4.3/5(1,730) ](https://www.g2.com/products/nice-cxone/reviews) [ ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk") Talkdesk 4.4/5(2,523) ](https://www.g2.com/products/talkdesk/reviews) [ View All Alternatives ](https://www.g2.com/products/8x8-contact-center/competitors/alternatives) ## 8x8 Contact Center Pricing Reviews (2) ![William N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William N.") WN William N. Customer Support Manager Mid-Market (51-1000 emp.) 7/9/2026 More Options - Business partner of the seller or seller's competitor, not included in G2 scores. "Feature-Rich, Easy-to-Use Contact Center with Streamlined Onboarding and CRM Integration" 5/5 What do you like best about 8x8 Contact Center? 8x8 Contact Center administration is feature rich, and easy to use! Coming from Five9 - this is absolutely a superior product! Pricing is also extremely competitive, support and onboarding experiences were efficient and streamlined. Review collected by and hosted on G2.com. What do you dislike about 8x8 Contact Center? The only dislike would be the minimal learning curve adapting to the new system. However, the support team at 8x8 is AWESOME! If I have a question, they are always quick to answer ensuring our system is performance is as desired/expected! Review collected by and hosted on G2.com. What problems is 8x8 Contact Center solving and how is that benefiting you? All in one contact center solution which integrates with our Saleforce CRM platform! Review collected by and hosted on G2.com. Show More Response from Alison Stewart of 8x8 Contact Center [Editedit](https://www.g2.com/survey_responses/8x8-contact-center-review-13085758/official_response/edit) Hi William, What a fantastic endorsement and we love hearing we came out on top against Five9! Competitive pricing, smooth onboarding, and a support team that has your back every step of the way is exactly what we strive for. Thrilled the Salesforce integration is bringing it all together for your team! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Karen C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karen C.") KC Karen C. Patient Access manager Mid-Market (51-1000 emp.) 4/20/2026 More Options - "Great Queue Visibility, But Phone Number Licensing Gets Expensive" 2.5/5 What do you like best about 8x8 Contact Center? Visibility of the queue and agent activity Review collected by and hosted on G2.com. What do you dislike about 8x8 Contact Center? Each of the licenses have to be purchased along with phone numbers which can add up an become very expensive Review collected by and hosted on G2.com. What problems is 8x8 Contact Center solving and how is that benefiting you? Nothing at the moment. Review collected by and hosted on G2.com. Show More Response from Alison Stewart of 8x8 Contact Center [Editedit](https://www.g2.com/survey_responses/8x8-contact-center-review-12656855/official_response/edit) Dear Karen, Thanks for the feedback! Real-time queue and agent visibility is so important for running an efficient contact center — glad that's working well for you. We hear you on licensing and number costs adding up; that's valuable input as we think about pricing flexibility. We'd love to help you get more value from the platform! Current UserValidated ReviewerIncentivizedSource: Seller invite 8x8 Contact Center Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") RingEX 4.2/5(1,404) [ Compare Now ](https://www.g2.com/compare/8x8-contact-center-vs-ringex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27d98954e8b06558c3af0cdfcdea1b40/goto-connect.jpg "Product Avatar Image") GoTo Connect 4.4/5(1,415) [ Compare Now ](https://www.g2.com/compare/8x8-contact-center-vs-goto-connect) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d2b18e0665aa8da4fdf65b95c0bca4f1/mitel.png "Product Avatar Image") Mitel 3.8/5(235) [ Compare Now ](https://www.g2.com/compare/8x8-contact-center-vs-mitel) ##### Categories on G2 [ Live Chat ](https://www.g2.com/categories/live-chat)[ AI Customer Support Agents ](https://www.g2.com/categories/ai-customer-support-agents)[ Customer Self-Service ](https://www.g2.com/categories/customer-self-service) [ Chatbots ](https://www.g2.com/categories/chatbots)[ Help Desk ](https://www.g2.com/categories/help-desk)[ Conversational Support ](https://www.g2.com/categories/conversational-support)[ Social Customer Service ](https://www.g2.com/categories/social-customer-service)[ Digital Customer Service Platforms ](https://www.g2.com/categories/digital-customer-service-platforms)[ Customer Communications Management ](https://www.g2.com/categories/customer-communications-management)[ Auto Dialer ](https://www.g2.com/categories/auto-dialer)[ Contact Center ](https://www.g2.com/categories/contact-center)[ Customer Service Automation ](https://www.g2.com/categories/customer-service-automation)[ Call Center Infrastructure (CCI) ](https://www.g2.com/categories/call-center-infrastructure-cci)[ Contact Center Quality Assurance ](https://www.g2.com/categories/contact-center-quality-assurance)[ Contact Center Knowledge Base ](https://www.g2.com/categories/contact-center-knowledge-base)[ Contact Center Workforce ](https://www.g2.com/categories/contact-center-workforce)[ Proactive Notification ](https://www.g2.com/categories/proactive-notification)[ Speech Analytics ](https://www.g2.com/categories/speech-analytics) Show More ##### Explore More [ What platform provides AI-powered customer engagement on WhatsApp? ](https://www.g2.com/discussions/what-platform-provides-ai-powered-customer-engagement-on-whatsapp)[ Business process management software reviews ](https://www.g2.com/discussions/business-process-management-software-reviews-experts-needed)[ Best catalog software for multi-channel selling ](https://www.g2.com/discussions/best-catalog-software-for-multi-channel-selling) [ Suggest the best digital asset management software ](https://www.g2.com/discussions/suggest-the-best-digital-asset-management-software)[ What is the most cost-effective mobile app optimization software? ](https://www.g2.com/discussions/what-is-the-most-cost-effective-mobile-app-optimization-software)[ Pros and Cons Details ](https://www.g2.com/products/8x8-contact-center/reviews?qs=pros-and-cons) Show More [ What platform provides AI-powered customer engagement on WhatsApp? ](https://www.g2.com/discussions/what-platform-provides-ai-powered-customer-engagement-on-whatsapp)[ Business process management software reviews ](https://www.g2.com/discussions/business-process-management-software-reviews-experts-needed)[ Best catalog software for multi-channel selling ](https://www.g2.com/discussions/best-catalog-software-for-multi-channel-selling) [ Suggest the best digital asset management software ](https://www.g2.com/discussions/suggest-the-best-digital-asset-management-software)[ What is the most cost-effective mobile app optimization software? ](https://www.g2.com/discussions/what-is-the-most-cost-effective-mobile-app-optimization-software)[ Pros and Cons Details ](https://www.g2.com/products/8x8-contact-center/reviews?qs=pros-and-cons)