10to8 Reviews & Product Details

I am a very small business, it is just me. 10 to 8 made it so I could still have a booking site that is compatible with my website for a price I could actually afford where I feel that most booking platforms are not priced for real small businesses. Their customer service is amazing. When ever I have a problem I email them and they respond promptly with actual answer/solutions Review collected by and hosted on G2.com.

I wish that the reviews they received from clients could be posted as they are filled out not just as a star rating. I know I can simply copy and paste them to my site but I feel like that is a way to work around less than stellar reviews. Other than that no complaints. Review collected by and hosted on G2.com.

I originally turned to 10 to 8 when my college switched from face-to-face learning to remote learning in Spring 2020. I was looking for a platform that could easily help me schedule all of my appointments with my students. 10 to 8 is a great product for scheduling appointments. Both my students and I have found it very easy to navigate and use. I'm able to tell the system when I'm available, provide the students my hyperlink, and they can sign up. Immediately, I'm notified that I have a meeting. Even better, we use Outlook 365 on my campus, so I'm able to immediately see when I have student appointments on my school calendar, which has been very helpful. Review collected by and hosted on G2.com.

My only real complaint is that they don't offer an educator license. As such, I would have to pay full price to use some of the advanced functions (like SMS). Unfortunately, I'm not a business owner using 10 to 8 as a platform to make money, so I really don't feel comfortable spending too much money on software like this. I really do wish they had an educator's license because I would probably pay some money to take advantage of the advanced features for my students. Review collected by and hosted on G2.com.

The versatility of the platform is great for a single branded company. The 10to8 team is incredibly accommodating and willing to make changes as needed to accommodate multi-branded companies like ours. As a retailer with 16 stores across four states under 5 different brand names, the 10to8 app and 10to8 team made this work for us. Review collected by and hosted on G2.com.

The few things i was not able to do client-side was quickly handled by the 10to8 team on the back end. In the future, I would like to see more controls for assigning Staff and Services to locations and greater control over time zones. More customization, (Branding to staff or service) controls for email correspondence. Review collected by and hosted on G2.com.

When someone is ready for my service and wants an appointment, I send him/her to 10to8 using a link in my email signature block. I have set my availability and the client finds the match! Review collected by and hosted on G2.com.

If you set up a series of appointments, 10to8 sends out an email for each appointment made. Once a customer received 10 emails for her series of 10 appointments. I didn't realize that would happen and it was a surprise to the customer and myself. Review collected by and hosted on G2.com.

Even as a person with little technical affinity it was quite easy to install and run 10to8. Also the helpdesk was really friendly and patient with me and guided me step by step through the procedure. The scheduling is really easy to do, you finally have a good and solid overview of all customer appointments you have. It's handy that the software automatically reminds customers of an appointment, so we were able to reduce the no show rate a bit. It's also great that you can add links for zoom meetings into those reminders. Very practical in this times. Review collected by and hosted on G2.com.

It would be great if the calendar synchronization could also transfer the color coding to my Gmail calendar, so I could better distinguish my business appointments from my private ones. Review collected by and hosted on G2.com.

In addition to the standard online booking functions that most software companies offer, 10to8 also offers individual/group booking and automatic/manual booking approval options. This is exactly what we need. What I like best is that these functions are organized in a clear and easy to follow structure that are seamlessly integrated with other functions including customer database, customer booking history, booking schedule, calendar, booking approval, and booking messaging, etc., and all in one place or in simple clicks away. So, they are very convenient to cross referencing and easy to use. It also has an amazing technical support team to answer all our questions. I am very happy that we have chosen 10to8. Review collected by and hosted on G2.com.

I cannot think of anything that I dislike about 10to8 Review collected by and hosted on G2.com.

It's clear and concise to set up - even I could do it! Love that the landing page is easy to set up and ties in with your calendar. Review collected by and hosted on G2.com.

I sometimes struggle to find the part I'm looking for in the various dropdown options on the menu. There's loads there (which is probably a good thing for someone else!). Review collected by and hosted on G2.com.

I like the ease with which my clients can schedule appointments. 10to8 is linked to my calendar and updates quickly. Easy to use and good service. The pricing is also excellent. Review collected by and hosted on G2.com.

Occasionally I have some issues updating photos or other details. Review collected by and hosted on G2.com.

That it synchronises with my calendar, sends emails and text message reminders before appointments. It integrates with Zoom and now Teams. I love that the team constantly innovates and improves its plaform. Review collected by and hosted on G2.com.

You are only able to book in certain slots e.g. 9-10 but you can't select 9:30-10:30 if you're available for an hour between 9-11. But it can make it simpler to make a choice to book.

I think the reminder emails don't send the Zoom link details. Review collected by and hosted on G2.com.

Customers can make a appointment easy on my site. It synchro with my gmail very handy. It;s easy to get it cusomise what you need. Review collected by and hosted on G2.com.

that you must pay for integration with stripe for payments, thats the only thing i don't like in the free version Review collected by and hosted on G2.com.

Irrespective of the package level, customer service is excellent. It is a relatively intuitive system to get up and running with quickly. Review collected by and hosted on G2.com.

Not a lot to dislike. Being extremely picky, having the appointment time showing in the block would make things slightly easier. Review collected by and hosted on G2.com.

Clients are happy with the booking process and reminders.

International clients are delighted to be greeted in their native language. Review collected by and hosted on G2.com.

The wording "Online/Phone" option on the booking page sometimes creates a bit of confusion with first time client bookings. They are not sure if it's an Online meeting or by phone.

I usually clarify ahead of time with a Zoom URL or Phone # Review collected by and hosted on G2.com.

The customer reminder service makes sure customers don't miss appointments Review collected by and hosted on G2.com.

That I cannot limit the viewable time range Review collected by and hosted on G2.com.

The features that made it possible for us to ‘set up shop’ within a matter of an hour. The ease of setting up the boundary of our services made it that we could offer services within a designated area. Also the how quick it was to adapt the site when we needed, in midst of service, was done in a matter of minutes. Review collected by and hosted on G2.com.

nothing in particular, it all works nicely Review collected by and hosted on G2.com.

10to8 allows me to invite my clients to book a time that works for them directly without going back and forward by email. Review collected by and hosted on G2.com.

For me there really are no downsides to 10to8. Review collected by and hosted on G2.com.

It is easy to use, navigate and set-up. There is plenty of online help available and the team is very responsive if you have questions. Review collected by and hosted on G2.com.

As someone who makes an appointment, it is not always easy to see all the available slots. Especially on a laptop, as the display is quite big. I do get that this is helpful on mobile devices. Review collected by and hosted on G2.com.

Once everything configuered, you can sit back and let 10to8 do the rest! Review collected by and hosted on G2.com.

Sometimes double synchs. This problem not seen lately though. Review collected by and hosted on G2.com.

Makes booking easy for our clients and staff Review collected by and hosted on G2.com.

Since introducing more reports there is not a lot to dislike Review collected by and hosted on G2.com.

Gives users flexibility to set meetings at mutually convenient times. Review collected by and hosted on G2.com.

It would be great to have a 5 min gap between meetings. Also when booking a 2h meeting, users get limited choices, say 9-11, 11-1, 1-3, 3-5. But not any times in between, like 9.30-11.30, 10-12 etc. Review collected by and hosted on G2.com.

So many ways to customise set-up & services and instantly change prices, availability, customer messaging; I love the inclusive SMS and email messaging which is automated but you can also manually send messages and receive replies from customers. They also constantly update and improve features and ask for feedback on how to get better or for useful functions we’d like to see Review collected by and hosted on G2.com.

Features I’d like to see are an improved booking page where groups of services can be better displayed to make it tidier and easier to see from the customers point of view; and I’d like customers to have the opportunity to pay a deposit or full price of a service including discount coupons Review collected by and hosted on G2.com.

The booking system is straight forward and is very easy to use.

And It meets all my requirements. Review collected by and hosted on G2.com.

There is absolutely nothing I dislike about 108. Keep up the good work guys. Review collected by and hosted on G2.com.

It connects with the other platforms I use such as google calendar, stripe and zoom. Review collected by and hosted on G2.com.

The design of the website I find a little busy and unrefined. Review collected by and hosted on G2.com.

Simple interface and seamless Google calendar connectivity. Review collected by and hosted on G2.com.

No available packages for the non-VAT registered companies. Review collected by and hosted on G2.com.

I started using this as a professional way to book my clients. It was super easy to use and customize for my business. I love being able to lose my own brand colors. I have never had any technical issues regarding my scheduler.Love it! Review collected by and hosted on G2.com.

I Wish that it integrated with Instagram.I also wish that it had an app, so that I could login and message with my phone. Review collected by and hosted on G2.com.