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Zscaler Zero Trust Exchange Reviews (13)

Reviews

Zscaler Zero Trust Exchange Reviews (13)

4.1
13 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and secure connectivity, highlighting how it simplifies access without the need for a VPN. Many appreciate the seamless integration and user-friendly interface, which enhances their overall experience. However, some users note a common limitation regarding limited control over settings, which can restrict optimization of security protocols.

Pros & Cons

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Arunkumar S.
AS
Enterprise (> 1000 emp.)
"Lacks Usability and Effectiveness"
What do you like best about Zscaler Zero Trust Exchange?

Nothing breaking all my user experience Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Exchange?

This product doesn't solve any of our problems. It's sold to us with unrealistic expectations, like high private physical ZENs for lower concurrent sessions and ZPA connectors at low utilization. It isn't a true cybersecurity product; it lacks critical features like log filters to pinpoint issues quickly. The product's deployment model is outdated, using complex API key exchanges. Also, the training provided was inadequate, leaving admins unaware of the product's benefits. Overall, it doesn't deliver a seamless or user-friendly experience, both for end users and administrators. Review collected by and hosted on G2.com.

SI
Head of Business Development
Information Technology and Services
Mid-Market (51-1000 emp.)
"Flexibility to tailor security measures"
What do you like best about Zscaler Zero Trust Exchange?

The user interface is improved to increase the experience. It is a tool that is user friendly and easy to handle. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Exchange?

The limited control, over settings and configurations limits our ability to optimize security protocols. Review collected by and hosted on G2.com.

Sangeetha D.
SD
Associate Consultant
Information Technology and Services
Enterprise (> 1000 emp.)
"Zscaler"
What do you like best about Zscaler Zero Trust Exchange?

This application helps to have secure connectivity Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Exchange?

No dislikes so far I have started using recently Review collected by and hosted on G2.com.

Mohd Maaz K.
MK
System Engineer
Enterprise (> 1000 emp.)
"Simple and Strong"
What do you like best about Zscaler Zero Trust Exchange?

It's really easy to connect it.

Double security, by validating client authentication and a PIN security then.

The connection to apps and services is strong.

It doesn't dissolve or disintegrate the bandwidth. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Exchange?

I don't think, I have much to dislike.

I would say, that the appearance of the application is quite simple. But for sure, that is not a technical disadvantage. Review collected by and hosted on G2.com.

Ashutosh G.
AG
-
Small-Business (50 or fewer emp.)
"Providing Security as a service in this Tech Era."
What do you like best about Zscaler Zero Trust Exchange?

The best part about zscaler zero trust exchange is it does not require any physical or virtual hardware to deploy or manage. Just set it up according to your security needs and it ready to get started.Securely connect users, apps & devices to any network. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Exchange?

The downsides of zscaler zero trust exchange are that they have created number of package for different different needs but some miss with some specifications which seems they should creates packages that deliver the maximum to the organization or individuals. Review collected by and hosted on G2.com.

DR
Software Engineer
Mid-Market (51-1000 emp.)
"Zscaler Zero Trust Exchange disrupting the Cybersecurity market"
What do you like best about Zscaler Zero Trust Exchange?

I liked the fact that there's no need to use a VPN anymore to access different areas of my organization and product. Doesn't feel like I am running any software in the background. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Exchange?

Didn't face any issues as such, but when we have multiple users logged in to the device, it becomes tough to keep it maintained. Sometimes when you come across any website randomly, it blocks you or asks for captcha due to routing. Review collected by and hosted on G2.com.

Asit S.
AS
Senior Graphic Designer
Small-Business (50 or fewer emp.)
"Great cyber security platform to have"
What do you like best about Zscaler Zero Trust Exchange?

I like the most was the "zero attack surface". It basically helps the organisation to hide it from everyone and limit its users to those who are already authorised. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Exchange?

As of now I haven't faced any problems while using Zscaler platform. But it would be better if they improve the interface a bit so that it becomes more user friendly. Review collected by and hosted on G2.com.

SS
Quality Assurance tester
Enterprise (> 1000 emp.)
"Not the best VPN connection"
What do you like best about Zscaler Zero Trust Exchange?

I have worked in a previous company where they used Zscaler Private Access for AWS, for their VPN connections, as to who gets access to what in the application. They were pretty seamless for connecting to the network Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Exchange?

Sometimes there are too much credentials required ,which is not very user friendly to the end user Review collected by and hosted on G2.com.

Ashutosh M.
AM
Content Creator
Furniture
Small-Business (50 or fewer emp.)
"Fast, convenient, and user-friendly - A great initiative"
What do you like best about Zscaler Zero Trust Exchange?

I love the clarity of their zero trust concept. They have made online communication and transactions so much safer for us that it's commendable. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Exchange?

Well, there is not much to dislike here except the logo. I don't know why but I don't find it appealing. Review collected by and hosted on G2.com.

Ashutosh D.
AD
Technical Lead
Enterprise (> 1000 emp.)
"Best security provider in the market"
What do you like best about Zscaler Zero Trust Exchange?

easy to connect, updates provided by zscaler always smooth and never faced any issue adter any updation, easy to configure and connect over intranet for the system security. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Zero Trust Exchange?

not many options provided and UI could be enriched, status could be more enriched with graphical data representation. Review collected by and hosted on G2.com.

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