--- title: Zscaler Zero Trust Exchange Reviews meta_title: 'Zscaler Zero Trust Exchange Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how Zscaler Zero Trust Exchange works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 13 scale: '5' date_modified: '2026-07-12' parent_category: name: Zero Trust Architecture url: https://www.g2.com/categories/zero-trust-architecture --- # Zscaler Zero Trust Exchange Reviews **Vendor:** Zscaler **Category:** [Zero Trust Networking Software](https://www.g2.com/categories/zero-trust-networking) **Average Rating:** 4.3/5.0 **Total Reviews:** 13 ## About Zscaler Zero Trust Exchange Zscaler Zero Trust Exchange is the first zero trust platform that protects critical data and applications from data breach in the hybrid cloud. Edgewise delivers a new control plane that is based on software identity. ## Zscaler Zero Trust Exchange Pros & Cons **What users dislike:** - Users find the **complex setup** of Zscaler Zero Trust Exchange challenging, often leading to an unsatisfactory experience. (1 reviews) - Users face a **difficult learning curve** with Zscaler Zero Trust Exchange due to inadequate training and complex deployment. (1 reviews) - Users find Zscaler Zero Trust Exchange **lacking critical features** , leading to unmet expectations and a frustrating experience. (1 reviews) - Users find the **poor documentation** of Zscaler Zero Trust Exchange hinders effective deployment and overall user experience. (1 reviews) ## Zscaler Zero Trust Exchange Reviews ### 1. Lacks Usability and Effectiveness **Rating:** 0.5/5.0 stars **Reviewed by:** Arunkumar S. | Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Zscaler Zero Trust Exchange?** Nothing breaking all my user experience **What do you dislike about Zscaler Zero Trust Exchange?** This product doesn't solve any of our problems. It's sold to us with unrealistic expectations, like high private physical ZENs for lower concurrent sessions and ZPA connectors at low utilization. It isn't a true cybersecurity product; it lacks critical features like log filters to pinpoint issues quickly. The product's deployment model is outdated, using complex API key exchanges. Also, the training provided was inadequate, leaving admins unaware of the product's benefits. Overall, it doesn't deliver a seamless or user-friendly experience, both for end users and administrators. **What problems is Zscaler Zero Trust Exchange solving and how is that benefiting you?** I don't find Zscaler Zero Trust Exchange solves any of our problems, and I don't see any benefits or advantages. ### 2. Flexibility to tailor security measures **Rating:** 5.0/5.0 stars **Reviewed by:** Sunder I. | Head of Business Development, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2023 **What do you like best about Zscaler Zero Trust Exchange?** The user interface is improved to increase the experience. It is a tool that is user friendly and easy to handle. **What do you dislike about Zscaler Zero Trust Exchange?** The limited control, over settings and configurations limits our ability to optimize security protocols. **What problems is Zscaler Zero Trust Exchange solving and how is that benefiting you?** Zscaler Zero Trust Exchange is providing data protection. It has ensured the security and privacy of our information. It assured that our data remains safe. ### 3. Zscaler **Rating:** 5.0/5.0 stars **Reviewed by:** Sangeetha D. | Associate Consultant, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Zscaler Zero Trust Exchange?** This application helps to have secure connectivity **What do you dislike about Zscaler Zero Trust Exchange?** No dislikes so far I have started using recently **What problems is Zscaler Zero Trust Exchange solving and how is that benefiting you?** Build secure connectivity ### 4. Simple and Strong **Rating:** 5.0/5.0 stars **Reviewed by:** Mohd Maaz K. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2022 **What do you like best about Zscaler Zero Trust Exchange?** It's really easy to connect it. Double security, by validating client authentication and a PIN security then. The connection to apps and services is strong. It doesn't dissolve or disintegrate the bandwidth. **What do you dislike about Zscaler Zero Trust Exchange?** I don't think, I have much to dislike. I would say, that the appearance of the application is quite simple. But for sure, that is not a technical disadvantage. **What problems is Zscaler Zero Trust Exchange solving and how is that benefiting you?** All the applications that my client has need to be shared across all the servicing employees and the users. Providing so many at different locations has not be easy without anything such as Zscaler. Then having a collaberated cloud environment to operate all applications and services and support is amazing through this. ### 5. Providing Security as a service in this Tech Era. **Rating:** 5.0/5.0 stars **Reviewed by:** Ashutosh G. | -, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Zscaler Zero Trust Exchange?** The best part about zscaler zero trust exchange is it does not require any physical or virtual hardware to deploy or manage. Just set it up according to your security needs and it ready to get started.Securely connect users, apps & devices to any network. **What do you dislike about Zscaler Zero Trust Exchange?** The downsides of zscaler zero trust exchange are that they have created number of package for different different needs but some miss with some specifications which seems they should creates packages that deliver the maximum to the organization or individuals. **What problems is Zscaler Zero Trust Exchange solving and how is that benefiting you?** Zscaler zero trust exchange is solving many problems likes more security to network, faster, more reliable user experience and secure connection to devices to any network. ### 6. Zscaler Zero Trust Exchange disrupting the Cybersecurity market **Rating:** 5.0/5.0 stars **Reviewed by:** Dhruv R. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Zscaler Zero Trust Exchange?** I liked the fact that there's no need to use a VPN anymore to access different areas of my organization and product. Doesn't feel like I am running any software in the background. **What do you dislike about Zscaler Zero Trust Exchange?** Didn't face any issues as such, but when we have multiple users logged in to the device, it becomes tough to keep it maintained. Sometimes when you come across any website randomly, it blocks you or asks for captcha due to routing. **What problems is Zscaler Zero Trust Exchange solving and how is that benefiting you?** Zscaler Zero Trust Exchange facilitates fast and secure connections to your organization, preventing targeted attacks quickly and hassle-free isolating threats. ### 7. Great cyber security platform to have **Rating:** 4.5/5.0 stars **Reviewed by:** Asit S. | Senior Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2022 **What do you like best about Zscaler Zero Trust Exchange?** I like the most was the "zero attack surface". It basically helps the organisation to hide it from everyone and limit its users to those who are already authorised. **What do you dislike about Zscaler Zero Trust Exchange?** As of now I haven't faced any problems while using Zscaler platform. But it would be better if they improve the interface a bit so that it becomes more user friendly. **What problems is Zscaler Zero Trust Exchange solving and how is that benefiting you?** Zscaler is helping our business to grow with more sexure environment. Best part is we can set custom alerts if there is any critical performance issue which can get delivered on your device. ### 8. Not the best VPN connection **Rating:** 2.5/5.0 stars **Reviewed by:** Shruti S. | Quality Assurance tester, Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2022 **What do you like best about Zscaler Zero Trust Exchange?** I have worked in a previous company where they used Zscaler Private Access for AWS, for their VPN connections, as to who gets access to what in the application. They were pretty seamless for connecting to the network **What do you dislike about Zscaler Zero Trust Exchange?** Sometimes there are too much credentials required ,which is not very user friendly to the end user **What problems is Zscaler Zero Trust Exchange solving and how is that benefiting you?** For connecting to internal business networks , it is going great deal by preventing network attacks like ddos ### 9. Fast, convenient, and user-friendly - A great initiative **Rating:** 4.5/5.0 stars **Reviewed by:** Ashutosh M. | Content Creator, Furniture, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2022 **What do you like best about Zscaler Zero Trust Exchange?** I love the clarity of their zero trust concept. They have made online communication and transactions so much safer for us that it's commendable. **What do you dislike about Zscaler Zero Trust Exchange?** Well, there is not much to dislike here except the logo. I don't know why but I don't find it appealing. **What problems is Zscaler Zero Trust Exchange solving and how is that benefiting you?** It is solving the most basic problem that almost every organization faces. Data security and privacy. Clearly, I cannot trust hosts and humans with my data. That's where Zscaler comes in! ### 10. Best security provider in the market **Rating:** 5.0/5.0 stars **Reviewed by:** Ashutosh D. | Technical Lead, Enterprise (> 1000 emp.) **Reviewed Date:** September 13, 2022 **What do you like best about Zscaler Zero Trust Exchange?** easy to connect, updates provided by zscaler always smooth and never faced any issue adter any updation, easy to configure and connect over intranet for the system security. **What do you dislike about Zscaler Zero Trust Exchange?** not many options provided and UI could be enriched, status could be more enriched with graphical data representation. **What problems is Zscaler Zero Trust Exchange solving and how is that benefiting you?** it is context beased identity mechanism and it ensures us full security, you just to have internet then you freely connect over cloud systems. ### 11. Zscaler 100% trust **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Media Production | Enterprise (> 1000 emp.) **Reviewed Date:** September 13, 2022 **What do you like best about Zscaler Zero Trust Exchange?** The seamless switching that happens ar rhe back end but provides security and privacy to the user on the front end is something very cool that the we can use as a service **What do you dislike about Zscaler Zero Trust Exchange?** Cost and basic pricing plans as of now. Im sure they have a good model and are working towards improving it but cost effective is one of the points they should focus **What problems is Zscaler Zero Trust Exchange solving and how is that benefiting you?** It is helping us deploy faster and gives many ways for us to be agile during pre production and production processes. This help the integrity between AWS and our application ### 12. Zscaler is very easy to use and serves its purposes well **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2022 **What do you like best about Zscaler Zero Trust Exchange?** Zscaler is very easy to use and serves its purposes well. It is user friendly as well. **What do you dislike about Zscaler Zero Trust Exchange?** I don't think anything is particularly bad. Sometimes VPNs can be annoying because you have to always authenticate but Zscaler is better **What problems is Zscaler Zero Trust Exchange solving and how is that benefiting you?** We use the VPN for company security purposes to be able to access private documentation. ### 13. Amazing tool for Data Protection **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2022 **What do you like best about Zscaler Zero Trust Exchange?** Zscaler zero trust helps with data protection and ensures secure flow of information, making hybrid work model a seamless possibility **What do you dislike about Zscaler Zero Trust Exchange?** Nothing major I can think of, but can make the product a little cheaper **What problems is Zscaler Zero Trust Exchange solving and how is that benefiting you?** Helping ensure there is no data breach and the flow of information between employees and otherwise is secure and safe - [View Zscaler Zero Trust Exchange pricing details and edition comparison](https://www.g2.com/products/zscaler-zero-trust-exchange/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-12+09%3A14%3A28+-0500&secure%5Bsession_id%5D=b1aec5ac-6f2e-433d-9f04-55e321a3543d&secure%5Btoken%5D=64325fe2bdec71bb9c00ede2c051f4d7a1e272a70aaef726c0246a06eb6a3ddb&format=llm_user) ## Zscaler Zero Trust Exchange Features **Network Management** - Network Segmentation - Network Mapping - Security Analytics - API/Integrations **Identity and Access Management - Zero Trust Platforms** - Single sign-on (SSO) - Multi-factor authentication (MFA) - Role-based access control (RBAC) - Identity federation **Security** - Security Automation - Application Security - Workload Protection - Data Protection **Security - Zero Trust Platforms** - Encryption - Endpoint detection and response (EDR) - Device posture assessment - Micro-segmentation - Zero trust network access (ZTNA) **Identity Management** - Adaptive Access Control - Identity Scoring - User Monitoring **Data Security - Zero Trust Platforms** - Data loss prevention (DLP) - Data classification **Generative AI** - AI Text Summarization - AI Text Generation **Application Visibility - Zero Trust Platforms** - API support - Application-level controls - Secure application access - User and entity behavior analytics (UEBA) - Continuous monitoring **Reporting and Policies - Zero Trust Platforms** - Policy automation - Regulatory compliance - Cross-platform compatibility - Policy enforcement - Comprehensive reporting **Agentic AI - Zero Trust Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance ## Top Zscaler Zero Trust Exchange Alternatives - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,270 reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - 4.5/5.0 (499 reviews) - [ThreatLocker Zero Trust Platform](https://www.g2.com/products/threatlocker-zero-trust-platform/reviews) - 4.8/5.0 (479 reviews)