Sentimento dell'utente
Come vengono determinate?
Queste intuizioni, attualmente in beta, sono compilate dalle recensioni degli utenti e raggruppate per mostrare una panoramica di alto livello del software.
- Locobuzz is a social media management tool that provides real-time alerts for negative sentiments or high-impact issues, ensuring timely responses and effective escalation handling.
- Reviewers appreciate Locobuzz's user-friendly interface, its ability to streamline customer interactions across multiple platforms, and its integrated ticketing feature that allows tracking of complaints until they are completely resolved.
- Reviewers mentioned occasional login problems, delays in data loading, and inaccuracies in sentiment tagging, as well as a need for more flexibility in reports and improvements in the AI models used.
