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Compare Ivanti Neurons for ITSM and SAP Solution Manager 
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At a Glance
Market Segments
Enterprise (62.4% of reviews)
Enterprise (63.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Ivanti Neurons for ITSM
Star Rating
(189)3.9 out of 5
Market Segments
Enterprise (62.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Ivanti Neurons for ITSMSAP Solution Manager
Star Rating
(15)3.9 out of 5
Market Segments
Enterprise (63.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SAP Solution ManagerIvanti Neurons for ITSM vs SAP Solution Manager
- Reviewers felt that SAP Solution Manager meets the needs of their business better than Ivanti Neurons for ITSM.
- When comparing quality of ongoing product support, reviewers felt that Ivanti Neurons for ITSM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SAP Solution Manager over Ivanti Neurons for ITSM.
Pricing
Entry-Level Pricing
Ivanti Neurons for ITSM
No pricing availableSAP Solution Manager
No pricing availableFree Trial
Ivanti Neurons for ITSM
No trial information availableSAP Solution Manager
No trial information availableRatings
Meets Requirements
8.3
169
8.5
10
Ease of Use
7.5
169
6.7
10
Ease of Setup
6.5
121
Not enough data
Ease of Admin
7.4
125
Not enough data
Quality of Support
7.8
154
7.0
10
Has the product been a good partner in doing business?
8.1
121
Not enough data
Product Direction (% positive)
7.9
166
10.0
9
Features by Category
Administration
7.8
51
|
Verified
8.7
9
|
Verified
7.3
48
|
Verified
7.5
8
|
Verified
7.2
56
|
Verified
8.5
8
|
Verified
Service Desk
8.6
61
|
Verified
7.1
7
|
Verified
8.1
61
|
Verified
7.6
7
|
Verified
8.2
62
|
Verified
8.3
8
|
Verified
Management
7.8
12
|
Verified
Not enough data
6.8
11
|
Verified
Not enough data
7.6
11
|
Verified
Not enough data
7.8
13
|
Verified
Not enough data
6.7
11
|
Verified
Not enough data
Functionality
9.1
11
|
Verified
Not enough data
7.8
12
|
Verified
Not enough data
7.6
12
|
Verified
9.0
5
|
Verified
7.6
11
|
Verified
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
8.1
80
Not enough data
8.4
87
Not enough data
8.2
93
Not enough data
7.3
80
Not enough data
7.5
77
Not enough data
Reporting
7.7
93
Not enough data
7.3
75
Not enough data
6.9
64
Not enough data
Access & Usability
6.2
50
Not enough data
8.0
86
Not enough data
7.8
76
Not enough data
7.4
51
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Ivanti Neurons for ITSM and SAP Solution Manager are categorized as IT Service Management (ITSM) Tools
Unique Categories
Ivanti Neurons for ITSM is categorized as Service Desk
SAP Solution Manager has no unique categories
Reviews
Reviewers' Company Size
Ivanti Neurons for ITSM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Solution Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.6%
Hospital & Health Care
8.9%
Government Administration
8.4%
Education Management
6.1%
Computer Software
5.6%
Other
55.3%
Information Technology and Services
18.2%
Oil & Energy
9.1%
Marketing and Advertising
9.1%
Management Consulting
9.1%
Hospital & Health Care
9.1%
Other
45.5%
Alternatives
Discussions
Ivanti Neurons for ITSM has no discussions with answers
SAP Solution Manager has no discussions with answers
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