Users report that Alma's "Ease of Use" score of 6.4 is lower than Aleph's 7.2, indicating that users find Aleph more intuitive and user-friendly, which is crucial for daily operations.
Reviewers mention that Alma's "Meets Requirements" score of 6.9 falls short compared to Aleph's 8.3, suggesting that Aleph better aligns with user needs and expectations, particularly in meeting specific business requirements.
G2 users highlight that Alma's "Quality of Support" rating of 7.0 is less favorable than Aleph's 8.0, indicating that users feel more supported and satisfied with the assistance provided by Aleph's support team.
Users on G2 report that Alma's "Product Direction" score of 5.9 is a concern, as it reflects a lack of confidence in the product's future development, while Aleph's lower score of 3.3 suggests even greater uncertainty about its roadmap.
Reviewers mention that Alma has a larger number of total reviews (23) compared to Aleph (10), which may indicate a broader user base, but the higher ratings for Aleph suggest that its users are more satisfied overall.
Users say that Alma's focus on the enterprise market (39.1% of reviews) may not cater as effectively to small businesses, which could be a disadvantage for smaller organizations compared to Aleph's strong presence in the small-business segment (50.0% of reviews).
Pricing
Entry-Level Pricing
Aleph
No pricing available
Alma
No pricing available
Free Trial
Aleph
No trial information available
Alma
No trial information available
Ratings
Meets Requirements
8.3
7
6.9
22
Ease of Use
7.2
6
6.4
23
Ease of Setup
Not enough data
6.0
5
Ease of Admin
Not enough data
Not enough data
Quality of Support
8.0
5
7.0
20
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