Best Text Analysis Software - Page 10

How Many Text Analysis Software Products Does G2 Track?

Total Products under this Category: 210

Category Stats (Oct 2026)

  • Average Rating: 4.51/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: VizRefra (+0.66%) - Among all products in this category, VizRefra recorded the largest rating increase compared to last month

Last updated: October 19, 2026

How Does G2 Rank Text Analysis Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 4,900+ Authentic Reviews
  • 210+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Text Analysis Software

G2 Grid® for Text Analysis Software plotting products by satisfaction and market presence

Highlighted products: Google Cloud AutoML Natural Language, Google Cloud Natural Language API, Amazon Comprehend, SAS Viya, Chattermill, Caplena, Birdie, and Canvs.

Underlying data: [Grid® JSON](https://www.g2.com/categories/text-analysis/grids.json?focus%5B%5D=google-cloud-automl-natural-language&focus%5B%5D=google-cloud-natural-language-api&focus%5B%5D=amazon-comprehend&focus%5B%5D=sas-sas-viya&focus%5B%5D=chattermill&focus%5B%5D=caplena&focus%5B%5D=birdie-ai-birdie&focus%5B%5D=canvs-ai-canvs)

3RDi Search

3RDi provides answers to every challenge you face from managing and exploiting unstructured content to deriving deeper actionable insights for boosting your business. It is a powerful and scalable platform which combines lightning fast search with context sensitive semantic enrichment, multidimensional information analysis and easy search relevancy management. It helps you take action, boost revenues and cut costs!

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate 3RDi Search?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)

Who Is the Company Behind 3RDi Search?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of 3RDi Search?

What Are G2 Users Discussing About 3RDi Search?

Aiklyra

Aiklyra is an advanced analytics platform that uses graph-based analysis to reveal AI agent and chatbot behavioral patterns. Designed for businesses deploying AI agents, Aiklyra provides tools to monitor and optimize agent behaviors across thousands of interactions. Our API leverages cutting-edge research in conversational systems, including intent extraction and transition probability analysis, to deliver actionable insights. Explore our affordable pricing plans to analyze conversational graphs and improve AI performance.

Who Is the Company Behind Aiklyra?

Articence

Who Is the Company Behind Articence?

  • Seller: Articence
  • Year Founded: 2016
  • HQ Location: Pleasanton, US
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

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ChatMetric

**ChatMetric** is a data analytics and intelligence platform designed to help businesses understand, measure, and improve their communication performance—especially across chat-based channels like customer support, messaging apps, and AI chat systems. At its core, ChatMetric collects and analyzes conversation data to uncover insights about user behavior, response quality, engagement levels, and operational efficiency. It transforms raw chat logs into structured metrics, allowing companies to see how well their teams or AI systems are performing in real-time. The platform typically tracks key indicators such as response time, resolution rate, customer satisfaction signals, conversation drop-offs, and sentiment trends. By doing this, ChatMetric helps businesses identify bottlenecks, improve response strategies, and optimize both human and automated interactions. For companies using AI chatbots or conversational tools, ChatMetric acts as a performance layer. It evaluates how effective the chatbot is at handling queries, where it fails, and how conversations can be improved through better training or flows. In essence, ChatMetric is not a communication tool itself—it’s the intelligence system behind conversations. It gives businesses clarity, control, and data-driven direction to improve customer experience, reduce inefficiencies, and scale communication systems more effectively.

Who Is the Company Behind ChatMetric?

ClarifyPDF

ClarifyPDF is an AI tool that answers your queries directly from PDF documents, making research faster and more efficient.

Who Is the Company Behind ClarifyPDF?

Commerce AI

Commerce.AI helps activate unstructured customer experience data. Our technology extracts attributes, intents, marketing opportunities and other insights from voice, chat, text & video data. Our unique strength is that we have hundreds of pre-built integrations and machine learning models to pull such data from public and internal sources such as eCommerce product reviews, contact center, chats, videos etc. All extracted insights can be visualized using our dashboard or pushed to other BI tools to enhance customer experience, by analyzing and understanding consumer wishlist, use cases and purchase reasons. Our models can be further trained to extract advanced intelligence for contact center, marketing, merchandising & product development.

Average Rating: 4.0/5.0

Total Reviews: 1

Who Is the Company Behind Commerce AI?

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About Commerce AI?

AI-generated summary from verified user reviews

Pros
  • Users value the automation capabilities of Commerce AI, enhancing workflow efficiency and customer data management.
  • Users find the customer support of Commerce AI to be helpful, enhancing workflow automation and data management.
  • Users find the data analysis capabilities of Commerce AI invaluable for enhancing workflow and customer management efficiency.
  • Users find that Commerce AI provides efficient data management, facilitating automation and quick analysis for clients.
  • Users find the ease of use in Commerce AI beneficial for automating workflows and managing customer data efficiently.
Cons
  • Users feel that Commerce AI lacks a clear direction in data management, suggesting a need for improvement and connectors.
  • Users find direction and connector limitations in Commerce AI, indicating a need for improvement in data management capabilities.

What Are Recent G2 Reviews of Commerce AI?

Consumable AI

Unlock the power of AI-driven insights with Consumable AI, a cutting-edge tool that simplifies data analysis and provides actionable recommendations for businesses and individuals alike. This innovative solution streamlines complex processes, elevates decision-making, and drives tangible results. Experience the transformative potential of AI-driven intelligence with Consumable AI.

Who Is the Company Behind Consumable AI?

Customer Intelligence Platform

Adaptive Pulse identifies at-risk and expansion customers for B2B SaaS companies. We help prioritize retention efforts, reduce churn and increase revenues. Using advances in NLP and predictive analytics, we analyze internal and external data sources including structured and unstructured data to provide a unified view of the customer, which segments are the most at-risk, like to expand, and how to successfully convert them.

Who Is the Company Behind Customer Intelligence Platform?

DataScava Unstructured Data Miner

DataScava is an automated software product built upon patented technology that pinpoints valuable unstructured data with precision using your unique business and domain-specific language, while keeping the human in command. It complements big data applications in AI, LLMs, Machine Learning, RPA, business intelligence, research, talent matching,and other downstream systems, generating metadata about raw text used to curate, search, filter, match, label, tag, and route heterogeneous textual content in real-time. Our three proprietary methods -- Tailored Topics Taxonomies, Domain-Specific Language Processing, and Weighted Topic Scoring -- help you focus on the information you care about and easily adapt to evolving industries and user needs. DataScava powers TalentBrowser.

Who Is the Company Behind DataScava Unstructured Data Miner?

  • Seller: DataScava
  • Year Founded: 2016
  • HQ Location: New York, US
  • Twitter: @datascava
    98 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    6 employees on LinkedIn®

Dcipher Analytics

Dcipher Analytics is the modern no-code, end-to-end SaaS-based knowledge automation and text analytics platform that makes text analytics available for the general domain expert. Organizations use it to get value from analyzing customer feedback, mine social media to understand consumer needs and pains, and identify emerging trends through free-form text responses, trendspotting, and horizon scanning. Dcipher Analytics can save insight professionals valuable time by automating their tedious work so they can focus on what the insights mean for their organization and how they can take the best course of action. The platform accelerates the time-to-insight, model training, and automation of workflows for all analysts and insight professionals. The solution’s foundation is a unique architecture and proprietary query language tailored for unstructured data, such as text. What makes us unique? Dcipher Analytics is a unique solution for automating insight workflows. It provides all the data sources, automated workflows, algorithms, and AI tools you need in one place. Interact with data through an intuitive visual interface to prep, explore, enrich, and build models faster than ever before—all without the need to code. Code-Free AI: Placing the power of state-of-the-art algorithms and models in the hands of analysts and insight professionals, making the world’s most powerful AI models easy to use through simple drag-and-drop. Flexible End-to-End Solutions: Making it easy to automate the process of extracting insights from unstructured text according to your needs. Select all the sources, methods, and models you need in a unified and interoperable platform. Enterprise-grade technology at scale, with speed: Achieving quick time-to-insight at the scale of your needs, whether you want to analyze a single report or millions of news articles. Leverage distributed and fully parallelized computing in the cloud to optimize for datasets of all sizes. To see some examples of analyses done using Dcipher Analytics, read more on our blog @ dcipheranalytics.com/blog

Who Is the Company Behind Dcipher Analytics?

deepsight cloud

deepsight cloud is a GDPR-compliant AI text analytics platform that turns open-ended survey and employee feedback into clear topics, sentiment, and insights in minutes. Built in Germany for HR and market research teams, it replaces manual coding, Excel chaos, and slow workflows with fast, secure, self-service analysis.

Who Is the Company Behind deepsight cloud?

  • Seller: deepsight
  • Year Founded: 2019
  • HQ Location: Osnabrück, DE
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Displayr

Displayr is an all-in-one analysis and reporting software designed to help market researchers quickly find and share powerful data stories. 1. Quicker project completion. 2. Handle tasks in-house that you'd typically outsource. 3. Simplified generation of engaging, auto-updating reports and dashboards. 4. Enhanced quality control. With Displayr, you have a singular platform for analysis, visualization, reporting, and dashboarding. Whether it's MaxDiff, Conjoint, Market Segmentation, Customer Feedback, Brand Research, or advanced features like auto-updating, interactive dashboards, and cutting-edge machine learning and text coding, Displayr has it all.

Average Rating: 4.2/5.0

Total Reviews: 11

How Do G2 Users Rate Displayr?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Displayr?

  • Seller: Displayr
  • HQ Location: Pyrmont, New South Wales
  • Twitter: @Displayrr
    499 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    92 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 55% Small, 27% Medium

What Are Recent G2 Reviews of Displayr?

What Are G2 Users Discussing About Displayr?

Doctopus

Doctopus is an AI-enhanced tool crafted to help you gain a deeper understanding of your document's content with ease and in almost no time. By uploading documents to Doctopus, you have the unique ability to pose any questions regarding their content. Our advanced AI technology will meticulously analyze the text and deliver comprehensive answers to your inquiries, offering you valuable insights.

Who Is the Company Behind Doctopus?

English off-line chatbot

Our Dialogue System, a chatbot, uses our patented Automated Reasoning in Natural Language to find implicit information in Natural Language Sentences (U.S. patent 8560305 B1). Our Dialogue System provides probable and accurate answers to questions. The answers are probable when the System does not have sufficient information to provide an accurate answer. For example, if we ask "Where are my trousers?", the answer can be "Probably in the wardrobe". Of course, the trousers can also be in the washing machine, hanged to dry after washing, etc. Also, if we say "John is married to Ann.", our chatbot will ask "Do they have children?". Of course, such a statement can give rise to other questions as well. The dialogue with the System can be continued only if the user asks something or tells something, in writing. The Dialogue System can remember the following user information, such as location of a key, medicament and money. For example, if the user writes "My blood pressure medicament is on the table.", the System will remember where is the medicament. If the user forgets where is his blood pressure medicament, the user can ask the System "Where is my blood pressure medicament?". The System will retrieve the information. This ability of the chatbot can be extended to cover any valuable information.

Who Is the Company Behind English off-line chatbot?

E-Plato

Who Is the Company Behind E-Plato?

  • Seller: E-Plato
  • Year Founded: 2021
  • HQ Location: Milano, IT
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®
Bijou Barry
BB
Researched and written by Bijou Barry
Updated October 3, 2024