Best Review Management Software - Page 15

Insocial

As ‘Customer Experience (CX)’ has become something of a catch-all term, Insocial helps to improve the effectiveness of your CX initiatives by focusing on five core types of experience (brand, customer, service, user, and employee) offering truly actionable insights for every department and stakeholder. The Insocial platform is designed to harmonise CX across your organisation. As a single platform for CX Performance Management, we prevent data silo’s and truly putting the customer first. We spend a lot of effort in future proofing our feedback solutions, so you can easily create a feedback experience that is delightful to your customers. Our api-driven solutions will allow you to orchestrate dialogues with customers at any line of interaction, from onsite visits to chatbot and voicebot conversations, so you will be able to keep your brand promise in every step of the customer journey. Our strong customer journey visualisations and AI engine provide deep customers insights and will help to uncover what impacts your business the most. To ensure your organisation is turning insights into action, Insocial enables Closed Loop Feedback and Long Loop tracking of the effect of CX initiatives from the boardroom to the floor. We make CX work!

Average Rating: 4.0/5.0

Total Reviews: 1

Judge.me

JustReviews by Elfsight

JustReviews is a reviews widget for websites. It pulls the reviews a business has already earned on Google, Facebook, Tripadvisor and 68 other platforms, and displays them on that business’s own site — in a layout that matches it, installed with one line of code and no developer. It is built by Elfsight, which has made website widgets since 2014 and is used on over three million sites. 71 review sources in one widget Google, Facebook, Yelp, Tripadvisor, Booking.com, Airbnb, Vrbo, Expedia, Amazon, Etsy, eBay, AliExpress, Walmart, G2, Capterra, Product Hunt, Trusted Shops, Feefo, Sitejabber, Houzz, Angi, Thumbtack, Checkatrade, Healthgrades, ZocDoc, RealSelf, Avvo, Zillow, OpenTable, TheFork, DoorDash, Uber Eats, Glassdoor, Indeed, the App Store, Google Play, WeddingWire, The Knot, DealerRater, Edmunds, Goodreads and 30 more. Fifty-six of them are collected automatically from a link to your public profile and stay current on their own. Fifteen — including Instagram, LinkedIn, X and Feefo — are entered manually, because those platforms expose no public review feed. A single widget takes up to 100 sources at once, with optional tabs so a visitor can filter by platform. Fourteen layouts Carousel, Grid, List, Masonry and Slider fill a section of the page. Card Badge, Compact Badge, Reviews Button, Review Request, four sticker styles and an Achievement mark sit small and open the full reviews in a popup. Any of the compact layouts can float over the page, appear after a delay or on scroll, and be limited to chosen pages and devices. Collecting reviews, not only showing them A Write a Review form inside the widget lets visitors leave a review without going anywhere, or sends them to Google — or both. Reviews can be moderated before they appear. The free tools that come with it generate a direct Google review link, a QR code for printed material and ready message templates. AI that is actually included AI Summary reads the reviews a widget has collected and writes a short account of what customers consistently mention. It is available on every plan, including the free one. Auto-translation of reviews into the widget’s language requires a paid plan. Filtering that does not distort the rating Show only reviews with text, only reviews with photos, only those above a minimum rating, or exclude by reviewer name or keyword. Individual reviews can be pinned to the top, hidden, or have a phrase highlighted inside them. The overall rating and review count always come from the source and are never recalculated from the filtered set. A business showing only its four and five star reviews still displays its real average. SEO and measurement The widget outputs Product schema with an AggregateRating, which is the schema type Google still shows star ratings for after its 2019 restriction on self-serving review markup. Eight Google Analytics event types report widget views, review views, popup opens and clicks through to a review platform, with editable event names. Works on any website Shopify, WordPress, Wix, Squarespace, WooCommerce, Webflow, Elementor, Magento, BigCommerce, GoDaddy, Weebly, Framer, Ghost, Joomla, Drupal, Google Sites and plain HTML. It is one script tag, so anywhere HTML can be pasted. Design Seven themes, an accent colour and individual control over colours, sizes, corner radius and star styling. The widget inherits the site’s own font by default. Custom CSS and custom JavaScript fields are available on every plan. Pricing A free plan with no expiry and no card at signup: one widget, 200 monthly views, unlimited websites, and a small Elfsight badge. Paid plans start at $5 a month and are priced by monthly views and widget count — not per review, per location or per seat. Websites are unlimited on every plan. Full refund within 14 days. Who it is for Local and service businesses, restaurants, hotels, clinics, salons, ecommerce stores, SaaS companies, and the agencies that build their sites. Agencies get white-label and no limit on the number of client sites.

Kaisah

Kaisah is a Google review conversion platform built for restaurants, salons, dental clinics, and other local businesses. Customers scan a QR code at the table, the salon chair, or the front desk, answer 3 to 5 quick tap-friendly questions about their visit, and an AI generates a personalised review draft. They tap once to post it to Google. The problem most local businesses face is not service quality. It is follow-through. Happy customers say they will leave a review and forget within the hour. By the time they reach the parking lot, the moment is gone. Kaisah closes that gap by removing every point of friction at the moment of value: a QR scan, three taps, a draft already written. The customer never sees a blank text box.

Kiikup

Kiikup is a review management and online reputation platform for agencies, consultants, and multi-location businesses that need to manage customer reviews more efficiently across locations, clients, and channels. The platform helps teams centralize reviews in one dashboard, request more customer feedback through email, SMS, and WhatsApp campaigns, respond faster, detect critical issues earlier, and track performance with clear reporting. Kiikup also helps businesses turn positive reviews into reusable social proof through review widgets and related content assets. Kiikup is designed to simplify day-to-day reputation operations, reduce manual work, and give businesses better visibility and control over how their brand is perceived online.

KiyOh

KiyOh collects customer ratings and reviews and publishes them on behalf of their clients.

klant.review

Description: klant.review is a Dutch review management platform built for local SMBs. It collects customer reviews via QR codes, WhatsApp, website widgets, and email invitations. AI generates personalized response drafts in the business owner's tone of voice, ready to approve and publish with one click. What makes klant.review unique is its private feedback loop: when a customer leaves a rating of 1-3 stars, the business can respond privately via direct message before the review goes public. This gives businesses a chance to resolve issues and turn unhappy customers into returning ones. The platform syncs automatically with Google Business Profile, bringing all Google Reviews into a single dashboard. Multi-location businesses can manage reviews for all branches from one account. Built in the Netherlands. €29/month per location, cancel anytime. 14-day free trial, no credit card required.

Kuchikomi Robo

Kuchikomi Robo™ is an AI-assisted reputation management and local marketing platform built for restaurants, clinics, salons, retailers, and other location-based businesses. It brings review acquisition, owner response preparation, review monitoring, and Google Maps visibility workflows into one web dashboard. Businesses can create QR-based review request flows that make it easier for customers to share feedback about real experiences. Guided prompts help customers organize their own thoughts, while the customer remains responsible for reviewing and publishing the final content. The service does not automatically post customer reviews. For business owners, AI-assisted drafting helps prepare editable replies to reviews, supporting faster and more consistent communication without removing human approval. The dashboard also supports ongoing reputation and local SEO work by bringing together review monitoring, analytics, Google Business Profile-related tasks, and local search ranking workflows. Multi-location businesses can use the same process across locations instead of managing review operations separately. These capabilities are designed to help teams understand customer feedback, maintain an active response practice, and improve how their locations appear to people searching on Google Maps. Kuchikomi Robo™ is especially suited to small and medium-sized local businesses that want a practical workflow rather than a fully automated publishing system. The product is Japanese-first, available through a browser, and includes a free account option. Pricing for additional needs is provided according to the business's requirements. The product is operated by SweetLeap Co., Ltd. in Osaka, Japan. Its purpose is to help local businesses earn authentic feedback, manage their online reputation responsibly, and turn customer insights into more consistent local marketing actions.

KwickMetrics

KwickMetrics: Amazon & Walmart Seller Analytics and Management KwickMetrics is an all-in-one analytics and management platform designed for Amazon and Walmart sellers, brands, and agencies. It brings essential marketplace operations into one platform, helping businesses understand performance, identify opportunities, and manage their operations more efficiently. ### Key Capabilities **Profitability and Business Analytics** Monitor sales, profitability, financial performance, and key business metrics through unified dashboards and reports. **Advertising Analytics and Automation** Analyze advertising performance, monitor campaign results, manage campaigns, and use automation capabilities to improve advertising efficiency. **Keyword Research and Listing Optimization** Research keywords, evaluate competitor insights, and optimize product listings to improve marketplace visibility. **Inventory Management** Monitor inventory performance and stock levels to support better inventory planning and reduce operational gaps. **Reimbursement Tracking** Track reimbursement opportunities and recovery to help identify amounts that may be owed by marketplaces. **Unified Reporting** Bring marketplace data and operational metrics together to reduce reliance on disconnected tools and manual spreadsheets. ### AI Workflows with KM MCP KM MCP connects Amazon and Walmart marketplace data with AI tools such as Claude and ChatGPT. Users can explore business insights, ask questions about their marketplace data, and perform supported actions through AI-powered workflows. ### Built for Sellers and Agencies KwickMetrics supports businesses managing one or multiple marketplace accounts, with unlimited accounts and no per-account fees. By bringing analytics and operational tools together, it helps sellers and agencies make more informed decisions and simplify day-to-day marketplace management. Explore KwickMetrics to manage Amazon and Walmart operations from one platform. https://www.kwickmetrics.com/?utm_source=g2&utm_medium=referral&utm_campaign=software_listings

Average Rating: 4.5/5.0

Total Reviews: 2

Kydos

Kydos allows businesses to instantly send review requests to customers and respond current reviews from 40+ local listings and directories. Send review requests directly to your customers from your dashboard either via text or email. You will also get instant feedback and real-time reporting, giving you the most accurate analytics.

Laika.live

Laika is an easy-to-use tool created for overlooked small businesses to seamlessly collect customer reviews from real customers to help you get that coveted 5-star rating on Google Maps, Tripadvisor, etc., from real customers. It also protects your business from negative viral reviews. Laika enables you to communicate directly with the customer and resolve their issue quickly before that negative review goes live.

LG Product Reviews App & Q&A

Let shoppers ask a question on any product page and answer it from the app: answered questions are shown as an FAQ with FAQ schema. Ask every buyer for an honest review after delivery, in their language. Reviews from that email, or from a logged-in customer who bought the product, get a verified purchase badge, and a public page explains how reviews are verified. Show them with 10 widgets in your colors. Import from Judge.me, Loox, Yotpo or CSV. Data hosted in the EU. Key features: - Free product questions and answers: shoppers ask, you reply from the app - Answered questions shown as a product FAQ with FAQ schema markup - Verified reviews: purchase badge and a page that explains how we verify - Unlimited photo reviews and orders free; request emails in each language - 10 widgets, rich snippets, import from Judge.me, Loox, Yotpo. EU-hosted A Shopify app by Línea Gráfica (Seville, Spain), for Shopify merchants. Available on the Shopify App Store: https://apps.shopify.com/lg-reviews

LikeToMe

LikeToMe is the all-in-one platform designed to help local and multi-location businesses elevate their online reputation and outrank competitors on Google. In today's market, customer reviews are the most powerful form of marketing. LikeToMe streamlines and automates the entire review management process, turning customer feedback into your most valuable growth asset. Our platform is built for businesses in sectors like healthcare, retail, and services that need to manage reviews, ratings, and customer feedback effectively across all their locations. What problems does LikeToMe solve? - Low Review Volume: Our automated review and feedback generator makes it effortless to collect a steady stream of authentic 5-star reviews on Google, significantly boosting your online presence and local SEO rankings. - Fear of Negative Feedback: LikeToMe's smart filtering system directs satisfied customers to leave public reviews, while privately capturing feedback from neutral or unhappy customers. This gives you a crucial opportunity to resolve issues and improve service before a negative review impacts your reputation. - Lack of Actionable Insights: The Customer Trust Monitor provides a centralized dashboard with real-time analytics. Track performance across all locations, monitor key metrics like NPS (Net Promoter Score), and generate actionable reports to make data-driven decisions and identify areas for growth. - Inefficient Content Creation: Our Review Marketing tools automatically turn your best customer testimonials into beautiful, ready-to-share social media content. Stop taking screenshots and start building powerful social proof that builds trust and attracts new customers. Compatible with 99.9% of popular CRM systems and designed for users with no technical expertise, LikeToMe is the ultimate solution for taking control of your online reputation.

LOCALIZA.ME

LOCALIZA.ME is a local SEO tool designed to enhance the online visibility and reputation of businesses on Google. It centralizes business profiles on Google My Business, manages reviews with AI, and offers local analytics and content publishing, aiming to drive online traffic to physical stores.

Localprof

LocalProf automates review requests, helping small businesses grow their reputation effortlessly. Increase reviews, boost trust, and attract more customers with a hands-free system that improves conversions and builds credibility—all at an affordable price.