Best Review Management Software - Page 11

How Many Review Management Software Products Does G2 Track?

Total Products under this Category: 530

Category Stats (Nov 2026)

  • Average Rating: 4.62/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Spokk (+5.56%) - Among all products in this category, Spokk recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Review Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 21,100+ Authentic Reviews
  • 530+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Review Management Software

G2 Grid® for Review Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, ReputationStacker, Reputation, Feefo, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputationstacker&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=experience-com)

AUSGEZEICHNET.org

As a German review platform for customer reviews operated by AUBII GmbH in Hamburg, AUSGEZEICHNET.org helps companies systematically collect authentic business/store reviews and product reviews, consolidate them in one place, and effectively showcase them. We provide the technological infrastructure for greater digital trust, optimized online visibility, and measurably higher conversion rates. Our services are aimed at businesses of all sizes – from owner-operated online stores and local service providers to large chain stores and franchise systems – that want to manage their online reputation professionally, in compliance with legal requirements, and from a single central location. We do this throughout the DACH region and internationally with our EXCELLENT.org seal.

Who Is the Company Behind AUSGEZEICHNET.org?

Avarup

Avarup is a cutting-edge online reviews management platform that empowers businesses to take control of their online reputation. With Avarup, companies can effortlessly gather, manage, and respond to customer reviews across various platforms from a single, intuitive dashboard. The platform offers tools for review requests via email, SMS, WhatsApp, and QR codes, enabling businesses to proactively collect feedback and improve their online ratings. The unique features of Avarup include a video testimonial tool, a multi-platform review integrator, a message marketer, a review dashboard and response manager, as well as a review display widget. Furthermore, Avarup offers unique review data analytics tools, providing businesses with valuable insights to improve their customer service and business operations. Avarup's mission is to make online reputation management an effortless and successful journey for businesses.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Avarup?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Avarup?

AvisUtiles

AvisUtiles (avis-utiles.fr) is a French platform for customer reviews and company reliability. It covers about 38,600 French businesses, from online stores to local shops. Every page combines reviews posted on AvisUtiles with a 0–100 trust score computed from public, checkable data: registration and status in the French company registry (INSEE SIRENE), company or domain age, presence of legal notices, terms of sale and a privacy policy, and reputation on other review platforms. Reviews are moderated before publication; purchases are not verified, and the site says so. Businesses can claim their page, reply to reviews and embed a free trust-score badge on their own site. Built in Strasbourg, France, by SAS LONGARDIER. Launched October 2026.

Who Is the Company Behind AvisUtiles?

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Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Avitime

Avitime helps online stores get genuine customer reviews, without fake reviews. The store offers a product for testing; Avitime selects private testers who are adults living in France. Each tester receives the product through a real €0 order, uses it, then publishes a detailed review on the product page with the mention "Free product for testing". Every rating is published, from 1 to 5 stars. Works with PrestaShop and WooCommerce; Shopify app under review.

Who Is the Company Behind Avitime?

Best Shopify App for Product Review, Loyalty & Referral

Running a successful eCommerce store is not just about selling products. Businesses also need to build trust, engage customers, and encourage repeat purchases. Customer feedback and recommendations play a major role in this process. When shoppers see real reviews and recommendations from other buyers, they feel more confident about purchasing. Rivyo is an all-in-one eCommerce customer engagement platform designed to help businesses collect authentic product reviews, build strong customer loyalty, and grow through referral marketing. The platform allows brands to turn customer experiences into powerful marketing assets that increase trust and drive more sales. With Rivyo, online stores can collect photo and video reviews, reward loyal customers with points, and encourage shoppers to refer friends. These features help businesses create stronger relationships with customers while improving conversion rates and retention. Rivyo simplifies customer engagement by bringing reviews, loyalty programs, and referral campaigns together in one easy-to-use platform.

Who Is the Company Behind Best Shopify App for Product Review, Loyalty & Referral?

Better Reply

Better Reply is an AI-powered platform designed to streamline how businesses respond to Google My Business reviews. It enables fast, accurate, and brand-aligned replies, significantly enhancing reputation management. AI-Generated Responses in Seconds Craft personalized replies in just around 7 seconds—saving valuable time per review. Consistent Brand Tone AI adapts to your company’s tone, style, and preferred response length, including the use of emojis or signatures. It learns continuously to become increasingly tailored. Advanced Insights & Analytics Identify trending topics, sentiment drivers, and recurring themes across reviews to prioritize actions and improve customer experience. Multi-Location & Team Collaboration Supports multiple business locations, with role-based user profiles, notifications, and reminders to coordinate review handling via your team.

Who Is the Company Behind Better Reply?

Bewertungsflow

BewertungsFlow is a review automation platform designed for local businesses in Germany, Austria, and Switzerland. Key features: — Automatic review requests triggered by job completion or invoice events — Private feedback filter (guideline-compliant, not review gating) — Branded customer landing pages with business logo and colors — Follow-up reminders for non-responders — Google review widget for your website (carousel + badge) — Native integrations: Lexoffice, sevDesk, Billomat, HubSpot, Pipedrive — CSV import for manual contact upload — GDPR-compliant infrastructure hosted in Germany Ideal for: tradespeople, cleaning services, dental practices, physiotherapists, hair salons, auto repair shops. Pricing: Starter 49€/mo · Growth 75€/mo · Pro 99€/mo. 7-day free trial, no credit card required.

Who Is the Company Behind Bewertungsflow?

Bloom Reviews

BloomReviews helps businesses generate more 5-star Google reviews, strengthen their online reputation, and convert customer satisfaction into measurable organic growth. Our platform combines automated review requests, QR code review capture, customer feedback tools, and reputation management solutions designed for local businesses and multi-location brands. We help clinics, restaurants, salons, dental offices, home service companies, retail businesses, and franchises improve customer trust, increase local SEO visibility, and attract more customers through authentic online reviews. With BloomReviews, businesses can streamline review collection, monitor customer sentiment, and build a stronger digital presence all through a simple, modern platform built for growth.

Who Is the Company Behind Bloom Reviews?

BonjourAvis

BonjourAvis automatically replies to Google reviews for local businesses. What makes it different: every reply is validated before it is published. An automatic gate rejects replies that are truncated, incoherent, that leak instructions, or that invent contact details. When a reply is rejected, the credit is refunded. Competing tools rely on the owner proofreading each draft; BonjourAvis checks the output itself. Each review is answered in the language it was written in, across 108 languages. A three-layer detector returns "undetermined" rather than guessing, and a blocking check prevents a reply from being posted in the wrong language. One-star reviews trigger an alert so the owner can step in. Pricing starts at 5 EUR per month, with a 14-day free trial and no credit card required.

Who Is the Company Behind BonjourAvis?

Bragly

**Built by marketers, for marketers – and every builder chasing their dream.** Bragly was born out of years of hands‑on experience helping small businesses grow. We’ve been in your shoes – tweaking websites late at night, testing layouts, crafting every word, and looking for the magic spark that makes visitors trust you instantly. We created Bragly because we know that trust is everything. When your happy customers speak up, new visitors listen. But showing those voices in the right place, in the right way, often takes more time and tech skills than most business owners or creators have to spare. Bragly changes that. With our tool, you can display your best Google reviews anywhere you build – Webflow, WordPress, Squarespace, Wix – without touching a single line of code. It’s simple, seamless, and designed to fit right into your workflow. We believe every great business deserves to shine online. Our mission is to make it effortless for you to showcase customer love wherever it matters most, so you can focus on what you do best: growing your business and turning your vision into something remarkable. Your reviews. Everywhere you need them.

Who Is the Company Behind Bragly?

brainer

brainer is an-easy-to-use app that empowers companies to increase the number of online customer reviews as well as enhance the quality of their online reviews. Our user-friendly tool sends a simple text message requesting a business review when customers are at the peak of their satisfaction-- directly after receiving service. We use this to your advantage, as brainer sends a simple text message such as, ‘Were you satisfied with the service provided by [insert your business name]?’ If the customer selected 'yes,' brainer delivers them to a one of the review platforms of their choice. If the answer is ‘no,' the review is sent to you as a feedback, giving you a chance to provide additional customer service and leave each customer completely satisfied. Simply put, brainer delivers positive reviews to your business which helps solidify your online reputation. With brainer, get business discovery with the power of online reviews.

Who Is the Company Behind brainer?

  • Seller: brainer
  • Year Founded: 2015
  • HQ Location: Las Vegas, US
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Brand24

Brand24 is one of the most advanced social listening and media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversations about their brands, products, and competitors across the web. Brand24 empowers its users to stay updated on what's being said about their businesses online, get customer insights, engage communities, identify sales leads, improve social customer service, reach out to influencers, and monitor their competition. It's a solid and affordable media monitoring tool to help you manage online reputation, track and assess marketing campaigns, track your competitors, get customer feedback, do social selling and more.

Average Rating: 4.6/5.0

Total Reviews: 386

How Do G2 Users Rate Brand24?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Brand24?

  • Seller: Brand24
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Wrocław, Poland
  • LinkedIn® Page: www.linkedin.com
    101 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Founder
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 66% Small, 28% Medium

What Do G2 Reviewers Say About Brand24?

AI-generated summary from verified user reviews

Pros
  • Users find Brand24's ease of use exceptional, with its intuitive interface and helpful support enhancing the experience.
  • Users commend Brand24 for its excellent customer service, noting prompt responses and helpful support at all times.
  • Users value the comprehensive brand monitoring of Brand24, facilitating effective social listening and competitor comparison.
  • Users appreciate the user-friendly interface of Brand24, enabling effortless navigation and quick access to insights for all skill levels.
  • Users value Brand24 for its efficient mentions tracking, enabling quick responses and insights into brand perception online.
Cons
  • Users experience inconsistent filtering and data accuracy issues, impacting the reliability of insights gathered.
  • Users note the limited features of Brand24, including insufficient customization and historical data access based on pricing tiers.
  • Users experience data inaccuracy and filtering issues, complicating sentiment analysis and project setup in Brand24.
  • Users often face irrelevant content issues when monitoring keywords, requiring additional filtering for better accuracy.
  • Users find the slow loading times for mentions to be a frustrating aspect of using Brand24.

What Are Recent G2 Reviews of Brand24?

Subhransu Sahu
SS
Researched and written by Subhransu Sahu
Updated April 10, 2026