IntelliXform™ for MPL is a highly configurable, secure, scalable, cloud-based web and mobile platform built specifically for medical professional liability (MPL). It enables digital transformation across insurance value chains. IntelliXform enhances the customer experience while empowering sales engagement and streamlining digital delivery. Cloud-based web portals and mobile apps offer comprehensive workflows for quote, policy, billing and claims processes to agencies, prospects, policyholders, law firms, third party investigators, etc. Carriers and Health Systems may deploy our IntelliXform insurance value chain platform for an end-to-end solution for internal business users as well as external users such as policyholders, agencies, law firms with their dedicated portals and mobile apps.
Key Features:
INSURANCE VALUE CHAIN PLATFORM
Medical professional liability carriers and health systems operate in one of the most specialized spaces of the P&C industry, where claims-made and occurrence structures, tail coverage, retro dates, consent-to-settle provisions, physician and location-level experience rating demand more than current core systems can deliver. Our insurance value chain platform unifies Policy Administration, Billing, Claims, Ledgers, Reinsurance, CRM, Enterprise Risk Management and Business Intelligence on a single foundation purpose-built for MPL. Underwriters price with current exposure intelligence, claims professionals manage indemnity and expense reserves alongside ceded recoveries, and finance closes against a consistent source of truth. IntelliXform supports faster quote-to-issue cycles, disciplined reserve management, accurate reinsurance accounting, and the forward-looking ERM reporting that boards and rating agencies expect. Our platform supports operational coherence across the value chain as well as margin and capital efficiency. Our decisioning platform is aligned to the specific risks of the MPL line.
AJIRA COPILOT
Ajira Copilot leverages advanced artificial intelligence to transform insurance workflows and deliver actionable insights. Our platform automates tasks from application intake, seamless submission management, new business processing, renewals, and price optimization, making set of workflows faster, smarter and more accurate. We’re continuously expanding Ajira Copilot with real world use cases and new AI-driven capabilities. Ajira Copilot with IntelliXform takes both agency and policyholder experience to a new level, transforming interactions, fostering a new sense of community and making your agents and policyholders feel truly valued.
ADVANCED COLLABORATION
IntelliXform’s web portals and mobile app transform the customer experience and strengthen relationships among carriers, agencies, policyholders, claimants, and other stakeholders across the value chain. Seamless, real-time transaction processing is supported by IntelliSPEAK collaboration through secure text chat and video calls. IntelliSPEAK supports unlimited users with built-in recording and transcription for a complete audit trail - no phone numbers required. By eliminating friction in both new and renewal business, we empower real-time collaboration that enhances carrier competitiveness, drives efficiency, and reduces customer attrition.
SELF SERVICE
IntelliXform delivers self-service with a difference. Our unique approach to digital transformation empowers agencies, members, policyholders, and service providers while seamless collaboration ensures underwriters, claims adjusters, and other key experts are just a click away. This balance combines the best of personal connection with the efficiency of modern self-service. By streamlining complex processes, we help organizations unlock greater productivity and customer satisfaction. With IntelliXform, digital transformation becomes not just a solution, but a strategic advantage.
CLOUD PORTALS, MOBILE and CORE SYSTEMS
IntelliXform provides cloud-based web portals, and mobile apps designed for agencies, policyholders, prospects, law firms, premium auditors, third-party integrators, claimants, and more. The platform extends core system workflows across your insurance value chain, enabling data to be captured directly at the point of origin - without the need for carrier resources to drive workflows.
OMNICHANNEL EXPERIENCE
IntelliXform supports sales, marketing and distribution channels using the latest mobile and cloud based web application technology. Its ability to enable workflows for all user types in the insurance value chain on mobile as well as web based platforms allows carriers to offer superior omnichannel capabilities to their value chain. All the portals and mobile app are private branded offering carriers true digital transformation in insurance.
INSIGHTFUL UNDERWRITING
Too many submissions and not enough time? Traditional underwriting and rating can’t keep pace with today’s fast-changing market demands. Our rating and pricing insights allow underwriters to respond with speed focusing on those most likely to be bound. Our underwriting engine configures optimized products based on carrier appetite, geographic territory, specialty codes, retro dates, and tail coverage start and end dates etc. In addition, our engine provides dynamic selection of premium discount elements, patient compensation fund calculations and other assessments. We empower agents and underwriters providing comparative raters and lighting quick workflows to get an application from submission through policy issue. Risk assessment and price optimization are built into our rating process unlocking the path to profitability. We deliver the speed, scale, and flexibility required to address the unique needs of the medical professional liability marketplace.
DISCONNECTED MODE
IntelliXform’s mobile apps feature a powerful disconnected mode that allows users to continue working even without Wi-Fi or cellular coverage. Many core functions remain available offline, ensuring uninterrupted productivity in remote or low-connectivity environments. Once a connection is restored, the system automatically syncs data in the background to keep everything up to date.
Out-of-the-box Workflow Library
Leverage our bundled workflow library to get started quickly. Our workflow library provides packaged workflows for most common requests such as new business quotes, renewals, certificates of insurance, credit card payments etc. These work horses can help meet customer requests quickly while you take time to ideate that award winning workflow. Our workflows are highly configurable and are easily able to support and manage unique aspects of your business. Carriers are able to implement our web portals and mobile platform in weeks instead of months.
NO CODE PLATFORM
The mobile and web platforms offer a robust, no code environment that enable lightning quick changes to both the web portals and mobile applications. This agility enables superior carrier response to changing business needs well into the future while protecting carrier investment.
SEAMLESS INTEGRATION
IntelliXform integrates seamlessly with core systems protecting carrier investments in their core systems while providing new, modern technology to external stakeholders in the carrier’s value chain. While we support integration with older core systems using data interfaces, our preferred approach is WebAPI based real time integration.
Who Is the Company Behind Digital Transformation for Medical Professional Liability?
