Melinda J.
MJ
Small-Business (50 or fewer emp.)
"EZLynx: Easy to Use but Setup Needs Improvement"
5/5
What do you like best about EZLynx?

I really like that EZLynx is a "one stop shop platform." I just need to enter customer information once, and it's all saved in one area, which means I don't have to re-enter it when binding a policy. The platform's ease of use is also a big plus. It's "self-explanatory on a lot of the pages," which saves me from spending much time training my agents to use the features. This makes things simpler and more efficient for me and my team. Review collected by and hosted on G2.com.

What do you dislike about EZLynx?

I think EZLynx could improve by offering downloads with more carriers and enabling edocs from all carriers. It's a bit annoying that Travelers offered edocs with Tamonline but doesn't with EZLynx. I also found the initial setup challenging because, as an aggregator, we didn't have our data downloaded. We could have used more instructions or help during the initial setup, which we felt was lacking. Review collected by and hosted on G2.com.

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4.4 out of 5 · Verified reviews from real users

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