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Best Process ERP Software for Small Business

Nathan Calabrese
NC
Researched and written by Nathan Calabrese

Products classified in the overall Process ERP category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Process ERP to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Process ERP category.

In addition to qualifying for inclusion in the Process ERP Software category, to qualify for inclusion in the Small Business Process ERP Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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5 Listings in Small Business Process ERP Available

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    G2 Score
Kinetic
(569)3.9 out of 5
Optimized for quick response
6th Easiest To Use in Process ERP software
View top Consulting Services for Kinetic
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Epicor Kinetic is a global, cloud-focused cognitive ERP solution built for manufacturers, driving profitability through real-time insights, people-centric AI, and seamless collaboration. Positioned at

    Users
    • Controller
    • IT Manager
    Industries
    • Manufacturing
    • Electrical/Electronic Manufacturing
    Market Segment
    • 78% Mid-Market
    • 15% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kinetic is a cloud-based software designed for manufacturing companies, offering features such as inventory management, financial data tracking, and user customization.
    • Users like Kinetic's user-friendly interface, its ability to easily locate financial data, the extensive tools and modules it offers, and its customization features that allow for personalization and flexibility.
    • Reviewers experienced issues with the software's high learning curve, lack of offline mode, difficulty in finding data, and the need for constant updates and bug fixes.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kinetic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    47
    Customization
    28
    Customizability
    27
    Customization Flexibility
    27
    Features
    27
    Cons
    Learning Curve
    27
    Not User-Friendly
    22
    Learning Difficulty
    19
    Missing Features
    19
    Navigation Difficulty
    19
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kinetic features and usability ratings that predict user satisfaction
    7.6
    Cash Management
    Average: 8.0
    6.3
    Quality of Support
    Average: 7.6
    6.7
    AP Automation
    Average: 8.0
    7.3
    AR Automation
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Epicor
    Company Website
    Year Founded
    1972
    HQ Location
    Austin, TX
    Twitter
    @Epicor
    9,339 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,251 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Epicor Kinetic is a global, cloud-focused cognitive ERP solution built for manufacturers, driving profitability through real-time insights, people-centric AI, and seamless collaboration. Positioned at

Users
  • Controller
  • IT Manager
Industries
  • Manufacturing
  • Electrical/Electronic Manufacturing
Market Segment
  • 78% Mid-Market
  • 15% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kinetic is a cloud-based software designed for manufacturing companies, offering features such as inventory management, financial data tracking, and user customization.
  • Users like Kinetic's user-friendly interface, its ability to easily locate financial data, the extensive tools and modules it offers, and its customization features that allow for personalization and flexibility.
  • Reviewers experienced issues with the software's high learning curve, lack of offline mode, difficulty in finding data, and the need for constant updates and bug fixes.
Kinetic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
47
Customization
28
Customizability
27
Customization Flexibility
27
Features
27
Cons
Learning Curve
27
Not User-Friendly
22
Learning Difficulty
19
Missing Features
19
Navigation Difficulty
19
View All Pros and Cons
Kinetic features and usability ratings that predict user satisfaction
7.6
Cash Management
Average: 8.0
6.3
Quality of Support
Average: 7.6
6.7
AP Automation
Average: 8.0
7.3
AR Automation
Average: 8.1
Seller Details
Seller
Epicor
Company Website
Year Founded
1972
HQ Location
Austin, TX
Twitter
@Epicor
9,339 Twitter followers
LinkedIn® Page
www.linkedin.com
6,251 employees on LinkedIn®
SAP ECC
(926)4.2 out of 5
5th Easiest To Use in Process ERP software
View top Consulting Services for SAP ECC
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Leverage world-class ERP software. Sharpen your competitive edge and drive growth with enterprise resource planning from SAP. With more than 40 years of experience and nearly 50,000 customers, our m

    Users
    • Consultant
    • Assistant Manager
    Industries
    • Information Technology and Services
    • Accounting
    Market Segment
    • 64% Enterprise
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SAP ECC Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Functionality
    25
    Module Integration
    22
    Integrations
    21
    Integration Features
    19
    Cons
    Time-Consuming
    18
    Complex Setup
    17
    Expensive
    17
    Learning Curve
    17
    User Unfriendliness
    17
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SAP ECC features and usability ratings that predict user satisfaction
    8.4
    Cash Management
    Average: 8.0
    7.9
    Quality of Support
    Average: 7.6
    8.2
    AP Automation
    Average: 8.0
    8.4
    AR Automation
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SAP
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    297,402 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    138,451 employees on LinkedIn®
    Ownership
    NYSE:SAP
Product Description
How are these determined?Information
This description is provided by the seller.

Leverage world-class ERP software. Sharpen your competitive edge and drive growth with enterprise resource planning from SAP. With more than 40 years of experience and nearly 50,000 customers, our m

Users
  • Consultant
  • Assistant Manager
Industries
  • Information Technology and Services
  • Accounting
Market Segment
  • 64% Enterprise
  • 29% Mid-Market
SAP ECC Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Functionality
25
Module Integration
22
Integrations
21
Integration Features
19
Cons
Time-Consuming
18
Complex Setup
17
Expensive
17
Learning Curve
17
User Unfriendliness
17
View All Pros and Cons
SAP ECC features and usability ratings that predict user satisfaction
8.4
Cash Management
Average: 8.0
7.9
Quality of Support
Average: 7.6
8.2
AP Automation
Average: 8.0
8.4
AR Automation
Average: 8.1
Seller Details
Seller
SAP
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
297,402 Twitter followers
LinkedIn® Page
www.linkedin.com
138,451 employees on LinkedIn®
Ownership
NYSE:SAP
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SAP Cloud ERP (formerly SAP S/4HANA Cloud)
(919)4.5 out of 5
4th Easiest To Use in Process ERP software
View top Consulting Services for SAP Cloud ERP (formerly SAP S/4HANA Cloud)
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SAP Cloud ERP (formerly SAP S/4HANA Cloud) is a modular ERP designed for every business need, powered by AI and analytics. SAP Cloud ERP enables users to run mission-critical operations in real time f

    Users
    • Consultant
    • Senior Consultant
    Industries
    • Information Technology and Services
    • Accounting
    Market Segment
    • 48% Enterprise
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SAP S/4HANA Cloud is a cloud-based ERP system that supports real-time financial reporting and transaction monitoring, and assists with internal control work and compliance-related processes.
    • Users frequently mention the seamless integration of various business processes, real-time access to comprehensive data, and the system's ability to improve the accuracy of financial records and support better audit follow-up.
    • Users mentioned the system's high level of integration can make it less intuitive, requiring extensive training to understand how each module functions and how their specific inputs feed into the overall financial information.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SAP Cloud ERP (formerly SAP S/4HANA Cloud) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    111
    Cloud-Based
    77
    Functionality
    77
    Efficiency
    70
    Cloud Based
    64
    Cons
    Complexity
    68
    Learning Curve
    59
    Learning Difficulty
    58
    Complex Setup
    54
    Limited Customization
    48
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SAP Cloud ERP (formerly SAP S/4HANA Cloud) features and usability ratings that predict user satisfaction
    9.0
    Cash Management
    Average: 8.0
    8.7
    Quality of Support
    Average: 7.6
    8.9
    AP Automation
    Average: 8.0
    9.0
    AR Automation
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SAP
    Company Website
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    297,402 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    138,451 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SAP Cloud ERP (formerly SAP S/4HANA Cloud) is a modular ERP designed for every business need, powered by AI and analytics. SAP Cloud ERP enables users to run mission-critical operations in real time f

Users
  • Consultant
  • Senior Consultant
Industries
  • Information Technology and Services
  • Accounting
Market Segment
  • 48% Enterprise
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SAP S/4HANA Cloud is a cloud-based ERP system that supports real-time financial reporting and transaction monitoring, and assists with internal control work and compliance-related processes.
  • Users frequently mention the seamless integration of various business processes, real-time access to comprehensive data, and the system's ability to improve the accuracy of financial records and support better audit follow-up.
  • Users mentioned the system's high level of integration can make it less intuitive, requiring extensive training to understand how each module functions and how their specific inputs feed into the overall financial information.
SAP Cloud ERP (formerly SAP S/4HANA Cloud) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
111
Cloud-Based
77
Functionality
77
Efficiency
70
Cloud Based
64
Cons
Complexity
68
Learning Curve
59
Learning Difficulty
58
Complex Setup
54
Limited Customization
48
View All Pros and Cons
SAP Cloud ERP (formerly SAP S/4HANA Cloud) features and usability ratings that predict user satisfaction
9.0
Cash Management
Average: 8.0
8.7
Quality of Support
Average: 7.6
8.9
AP Automation
Average: 8.0
9.0
AR Automation
Average: 8.1
Seller Details
Seller
SAP
Company Website
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
297,402 Twitter followers
LinkedIn® Page
www.linkedin.com
138,451 employees on LinkedIn®
Syspro
(256)4.1 out of 5
2nd Easiest To Use in Process ERP software
View top Consulting Services for Syspro
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Syspro is digital manufacturing ERP and distribution management software designed specifically for mid-sized manufacturers and distributors. Our cutting-edge platform helps companies in discrete manuf

    Users
    • IT Manager
    • Controller
    Industries
    • Manufacturing
    • Electrical/Electronic Manufacturing
    Market Segment
    • 71% Mid-Market
    • 24% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Syspro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Functionality
    12
    Customizability
    10
    Customization
    9
    Business Suitability
    7
    Cons
    Difficult Customization
    5
    Missing Features
    5
    Poor Customer Support
    5
    Inefficient Processes
    4
    Inefficient Workflow
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Syspro features and usability ratings that predict user satisfaction
    8.4
    Cash Management
    Average: 8.0
    7.9
    Quality of Support
    Average: 7.6
    7.7
    AP Automation
    Average: 8.0
    7.7
    AR Automation
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Syspro
    Company Website
    Year Founded
    1978
    HQ Location
    The Old Vicarage, Market Street, DE74 2Jb, Castle Donington, GB
    LinkedIn® Page
    www.linkedin.com
    654 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Syspro is digital manufacturing ERP and distribution management software designed specifically for mid-sized manufacturers and distributors. Our cutting-edge platform helps companies in discrete manuf

Users
  • IT Manager
  • Controller
Industries
  • Manufacturing
  • Electrical/Electronic Manufacturing
Market Segment
  • 71% Mid-Market
  • 24% Small-Business
Syspro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Functionality
12
Customizability
10
Customization
9
Business Suitability
7
Cons
Difficult Customization
5
Missing Features
5
Poor Customer Support
5
Inefficient Processes
4
Inefficient Workflow
4
View All Pros and Cons
Syspro features and usability ratings that predict user satisfaction
8.4
Cash Management
Average: 8.0
7.9
Quality of Support
Average: 7.6
7.7
AP Automation
Average: 8.0
7.7
AR Automation
Average: 8.1
Seller Details
Seller
Syspro
Company Website
Year Founded
1978
HQ Location
The Old Vicarage, Market Street, DE74 2Jb, Castle Donington, GB
LinkedIn® Page
www.linkedin.com
654 employees on LinkedIn®
Microsoft Dynamics 365 Supply Chain Management
(103)3.7 out of 5
10th Easiest To Use in Process ERP software
View top Consulting Services for Microsoft Dynamics 365 Supply Chain Management
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Microsoft Dynamics AX is the complete ERP solution for enterprises that provides a purpose-built foundation across five industries (manufacturing, distribution, retail, services, and public sector), a

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Mid-Market
    • 33% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Microsoft Dynamics 365 Supply Chain Management features and usability ratings that predict user satisfaction
    8.3
    Cash Management
    Average: 8.0
    7.5
    Quality of Support
    Average: 7.6
    8.3
    AP Automation
    Average: 8.0
    8.3
    AR Automation
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,091,027 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    226,132 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Microsoft Dynamics AX is the complete ERP solution for enterprises that provides a purpose-built foundation across five industries (manufacturing, distribution, retail, services, and public sector), a

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Mid-Market
  • 33% Enterprise
Microsoft Dynamics 365 Supply Chain Management features and usability ratings that predict user satisfaction
8.3
Cash Management
Average: 8.0
7.5
Quality of Support
Average: 7.6
8.3
AP Automation
Average: 8.0
8.3
AR Automation
Average: 8.1
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,091,027 Twitter followers
LinkedIn® Page
www.linkedin.com
226,132 employees on LinkedIn®
Ownership
MSFT
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5 Listings in Small Business Process ERP Available

  • Sort By:
    G2 Score

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