# Best Patient Engagement Software - Page 19

## How Many Patient Engagement Software Products Does G2 Track?

**Total Products under this Category:** 404

### Category Stats (Aug 2026)

- **Average Rating:** 4.34/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** AbbaDox (+2.48%) - Among all products in this category, AbbaDox recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Patient Engagement Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 12,700+ Authentic Reviews
- 404+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Patient Engagement Software
 ![G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence](https://www.g2.com/categories/patient-engagement/grids.png?focus%5B%5D=19432&focus%5B%5D=48097&focus%5B%5D=140008&focus%5B%5D=1824&focus%5B%5D=155274&focus%5B%5D=87629&focus%5B%5D=27950&focus%5B%5D=47612)

Highlighted products: Birdeye, Weave, ModMed, eClinicalWorks, Curogram, NexHealth, Adit, and Pabau Practice Management.

Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=birdeye&focus%5B%5D=weave-weave&focus%5B%5D=modmed&focus%5B%5D=eclinicalworks&focus%5B%5D=curogram&focus%5B%5D=nexhealth&focus%5B%5D=adit&focus%5B%5D=pabau-practice-management)

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[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1651&secure%5Bchosen_at%5D=2026-08-04T20%3A43%3A53Z&secure%5Bdisplayable_resource_id%5D=1004926&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=1316459&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1316459&secure%5Bresource_id%5D=1651&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpatient-engagement%3Fpage%3D19&secure%5Btoken%5D=e800ec35cdd365a85902996c335068cbd5011f3f13edb7e55aa5ca4e89eaaacd&secure%5Burl%5D=https%3A%2F%2Fwww.guideflow.com%2F&secure%5Burl_type%5D=custom_url)

### [Hikip](https://www.g2.com/products/hikip/reviews)

Hikip is a healthcare practice management software that helps clinicians and care teams manage appointments, client records, billing, and telehealth from a single, secure platform. Designed for solo practitioners, group practices, and multidisciplinary clinics, Hikip enables healthcare providers to simplify day-to-day operations while maintaining compliance with global privacy standards like HIPAA, GDPR, and PIPEDA. It is especially suited for therapists, psychologists, physicians, and wellness professionals who need a centralized solution for clinical and administrative tasks. By combining multiple essential workflows into one platform, Hikip helps practices spend less time on paperwork and more time delivering care. It supports client engagement, team collaboration, and business operations—all without switching between tools. Key features include: Scheduling & Calendar Management: Book, update, and view appointments in a shared or individual calendar with automated reminders. Client Documentation: Create and manage session notes, treatment plans, and progress records using customizable templates. Billing & Invoicing: Generate invoices, accept payments, and track balances with support for insurance and private pay workflows. Telehealth: Host secure, encrypted video sessions directly within the platform—no external apps needed. Surveys & Forms: Collect client feedback or intake information using custom digital forms and pre-built templates. Why teams use Hikip: Centralizes clinical and operational workflows Helps maintain compliance with data protection laws Supports collaboration across care teams Scales with your practice as it grows Hikip is built for healthcare professionals who want an integrated and secure system to manage client relationships and practice operations more effectively.

#### Who Is the Company Behind Hikip?

- **Seller:** [Hikip](https://www.g2.com/sellers/hikip)
- **Year Founded:** 2023
- **HQ Location:** Dover, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5d0683fd2a335b22d0c84bca55682dbbfafb40ca5847b2cda540b857f76f4b05&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhikip%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Huron Rounding - Patient Satisfaction](https://www.g2.com/products/huron-rounding-patient-satisfaction/reviews)

Huron Rounding is a one-stop tool that helps your team improve patient satisfaction by aligning patient needs to care delivery. Enable leaders to make data-driven decisions that support patient safety and bolster the overall patient experience.

#### Who Is the Company Behind Huron Rounding - Patient Satisfaction?

- **Seller:** [Huron Rounding](https://www.g2.com/sellers/huron-rounding)
- **Year Founded:** 2002
- **HQ Location:** Chicago, Illinois, United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ae4e5a7dd1ac02c7f914cc41f51263fccae22fbc34ba9c793a9264a571bd8074&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhuronconsulting&secure%5Burl_type%5D=linkedin_company_website)  
6,056 employees on LinkedIn®

### [Hypha](https://www.g2.com/products/hypha/reviews)

Hypha is the all-in-one AI-powered platform designed to streamline clinic workflows, enhance patient engagement, and optimize healthcare operations. With automated scheduling, WhatsApp-based reminders, seamless invoicing, real-time analytics, and secure EHR management, Hypha helps clinics reduce administrative burden while improving patient satisfaction. The platform’s intelligent automation, financial tracking, and growth enablement tools empower healthcare providers to scale effortlessly. Whether managing a single clinic or a multi-branch network, Hypha simplifies operations, enhances profitability, and delivers a modern, tech-driven patient experience.

#### Who Is the Company Behind Hypha?

- **Seller:** [Hypha Ecosystems Pvt Ltd](https://www.g2.com/sellers/hypha-ecosystems-pvt-ltd)
- **Year Founded:** 2023
- **HQ Location:** Bangalore, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5285523aacdd3704aacdefb8c217f6edc142985e7cba38839c92d0562f65ab64&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhypha-club%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

### [icareheal](https://www.g2.com/products/icareheal/reviews)

All-in-one healthcare platform for a practitioner's needs. icareheal offers a comprehensive healthcare practice growth and management solutions. This all-in-one platform makes it a preferred choice for healthcare providers, as they can fulfill all their needs in a single integrated solution.

#### Who Is the Company Behind icareheal?

- **Seller:** [icareheal Healthtech](https://www.g2.com/sellers/icareheal-healthtech)
- **Year Founded:** 2020
- **HQ Location:** Noida, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d7a63c0390cb47dc5ac1caf3fd3bc537092f665505464bc31c3a13f08db8ac40&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ficareheal-healthtech-private-limited%2F&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

### [Icario](https://www.g2.com/products/icario/reviews)

Icario is a health action company that frees you to help people live healthier lives by helping you connect with them like they’re human. With over 100 million+ member connections, Icario is a health action platform that unites pioneering technology, data science, and behavioral insights to connect everyone to better health. Our mission is to make the world a healthier place, one person at a time. In 2020, Revel + NovuHealth joined forces to create Icario because we knew we could do better together—creating value by uniting pioneering technology, data science, and behavioral insights to make the world a healthier place, one person at a time. There is an island in the Aegean Sea where people live extremely long lives. They’re happy, too. Families are close. They eat well. They exercise. And they stay connected with each other, and not just by smartphone. This got us thinking. What if we apply what we learn from the Blue Zone island of Ikaria (our namesake), add pioneering technology and exabytes of data, and help healthcare connect better with everyone? We’ll have a lot more healthy, happy people, and that’s a pretty good thing. As an organization, we’re a collaborative team of pioneers, inventors, and systems thinkers. We speak truth, are driven by data, and sweat the details. We’re a friendly and easygoing group, but we work hard because we are mission-driven, we know a better way, and we’re here to make it happen.

#### Who Is the Company Behind Icario?

- **Seller:** [Icario](https://www.g2.com/sellers/icario)
- **HQ Location:** Minneapolis, US
- **Twitter:** @icariohealth  
934 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1d8bfc07850d6b0210ccfaba72507cf1cb5ac5a21526e4f32160af12625107ae&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ficario%2F&secure%5Burl_type%5D=linkedin_company_website)  
190 employees on LinkedIn®

### [Illness Check](https://www.g2.com/products/illness-check/reviews)

Illness Check by XUND is an AI-driven tool designed to provide patients with technology-enabled second opinions regarding specific health conditions. By leveraging a comprehensive medical knowledge base encompassing over 520 diseases and 21,000 symptom variants, Illness Check enables users to assess the likelihood of particular illnesses, understand the underlying rationale, and discover appropriate next steps. This module is part of XUND's class IIa certified medical device, ensuring high medical accuracy and reliability.

#### Who Is the Company Behind Illness Check?

- **Seller:** [XUND](https://www.g2.com/sellers/xund)
- **Year Founded:** 2018
- **HQ Location:** Wien, AT
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d44ad03d491245f2e95135819e8f437c3393645b9a980c078434b9553cf23f6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fxund&secure%5Burl_type%5D=linkedin_company_website)  
70 employees on LinkedIn®

### [IM Your Doc](https://www.g2.com/products/im-your-doc/reviews)

IM Your Doc is a simple, text messaging app that enables instantaneous and HIPAA compliant communication for physicians and healthcare staff. Phone calls and emails are time consuming and disruptive to workflow. Healthcare providers are inundated with calls and emails while patients feel like they aren't having their concerns answered. IM Your Doc is the answer. It saves time by streamlining workflow communication in a compliant and secure way.

**Average Rating:** 3.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate IM Your Doc?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind IM Your Doc?

- **Seller:** [IM Your Doc](https://www.g2.com/sellers/im-your-doc)
- **HQ Location:** Mercer Island, US
- **Twitter:** @IM\_YourDoc  
439 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5781fdeb8eb4aaf5fe97b1bcb2cc19ede649c2b5a96f7e793a8079361da2a816&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6400585&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Do G2 Reviewers Say About IM Your Doc?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **easy access to health information** with IM Your Doc, enabling quick and convenient management.
- Users appreciate the **centralization** of IM Your Doc, accessing all their health information easily and efficiently.
- Users value the **easy access to health information** with IM Your Doc, making management effortless and convenient.
- Users value the **easy access** to their health information, finding it conveniently available with just one touch.
- Users value the **navigation ease** of IM Your Doc, with health information readily accessible at their fingertips.

### [inHEART](https://www.g2.com/products/inheart/reviews)

inHEART offers an advanced, AI-driven solution that transforms standard preoperative CT and MRI scans into highly detailed, interactive 3D models of a patient's heart. This digital twin provides unparalleled anatomical insights, enabling cardiologists to visualize cardiac anatomy, collateral structures, and myocardial tissue characteristics with exceptional clarity. By integrating seamlessly with major electroanatomic mapping (EAM) systems, inHEART facilitates personalized treatment planning and enhances the precision of cardiac ablation procedures.

#### Who Is the Company Behind inHEART?

- **Seller:** [inHEART](https://www.g2.com/sellers/inheart)
- **Year Founded:** 2017
- **HQ Location:** Pessac, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5d1ae6c71d5b1656a8e0f7c9b03733cda1eccb282943cdeaf8ab5b620b008d4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finheartmedical&secure%5Burl_type%5D=linkedin_company_website)  
47 employees on LinkedIn®

### [In-House Health](https://www.g2.com/products/in-house-health/reviews)

In-House Health offers an AI-driven scheduling and management platform designed to optimize nursing team operations. By integrating predictive analytics and automation, it streamlines scheduling processes, reduces administrative burdens, and enhances patient care.

#### Who Is the Company Behind In-House Health?

- **Seller:** [In-House Health](https://www.g2.com/sellers/in-house-health)
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6aef8369191b72a71e91b490a1ce40102b0accb783ffce1c4cb3cf36c7bc154b&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fin-house-health&secure%5Burl_type%5D=linkedin_company_website)  
36 employees on LinkedIn®

### [Inpatient Capacity](https://www.g2.com/products/inpatient-capacity/reviews)

Qventus' Inpatient Capacity Solution is an AI-driven platform designed to optimize hospital discharge planning and enhance patient flow. By integrating seamlessly with electronic health records (EHRs), it automates key components of discharge planning, reducing manual workloads and improving operational efficiency. This solution enables healthcare providers to decrease excess hospital days, alleviate staff burnout, and enhance the overall patient experience.

#### Who Is the Company Behind Inpatient Capacity?

- **Seller:** [Qventus](https://www.g2.com/sellers/qventus)
- **Year Founded:** 2012
- **HQ Location:** Mountain View, US
- **Twitter:** @amdQventus  
2 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f9aaa2b356cb1dc75eb852018d706d61326b2b4751e9bfa985e5b324e81f6747&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fqventus-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
212 employees on LinkedIn®

### [Inpatient care](https://www.g2.com/products/inpatient-care/reviews)

Qventus Inpatient is an AI-driven platform designed to automate hospital discharge planning and reduce patient length of stay. By integrating machine learning with operational best practices, it predicts discharge dates, coordinates care, and streamlines multidisciplinary discharge rounds. This solution helps hospitals achieve sustainable reductions in excess days, enhance capacity, and alleviate frontline staff workload through predictive analytics and automated workflows.

#### Who Is the Company Behind Inpatient care?

- **Seller:** [Qventus](https://www.g2.com/sellers/qventus)
- **Year Founded:** 2012
- **HQ Location:** Mountain View, US
- **Twitter:** @amdQventus  
2 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f9aaa2b356cb1dc75eb852018d706d61326b2b4751e9bfa985e5b324e81f6747&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fqventus-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
212 employees on LinkedIn®

### [InsiderCX](https://www.g2.com/products/insidercx/reviews)

InsiderCX is a Patient Experience platform that enables private healthcare providers to prevent patient churn, identify unastified patients in real time and digitalise their quality control processes.

#### Who Is the Company Behind InsiderCX?

- **Seller:** [InsiderCX](https://www.g2.com/sellers/insidercx)
- **Year Founded:** 2020
- **HQ Location:** London, United Kingdom, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f0f14fe0c54406175964886ec3f000ffb8e0f17b7386a5eaac06c64e1d0ba425&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finsidercx&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®
- **Ownership:** Patient Experience Platform
- **Phone:** +44 77 0140 7068

### [iPatientCare](https://www.g2.com/products/ipatientcare/reviews)

AssureCare is a population health management company, committed to connecting care for payors, providers, and pharmacies. Our comprehensive Population Health Management Platform spans the entire care continuum to encompass Care Management, Utilization Management, Provider Services (EHR, RCM, & PMS) and a Comprehensive Pharmacy Solution. We are committed to connecting individuals with quality care, their care teams, and community, leading to better health and healthier outcomes. iPatientCare, an AssureCare brand, provides clinical best practices at the point-of-care which enhances quality of care and efficiency of documentation. Our cloud-based EHR platform is feature-rich with templates for primary care providers, specialty providers, and pharmacies alike. Its interoperability unlocks a holistic view of the patient’s healthcare journey.

**Average Rating:** 3.8/5.0

**Total Reviews:** 2

#### Who Is the Company Behind iPatientCare?

- **Seller:** [iPatientCare](https://www.g2.com/sellers/ipatientcare)
- **Year Founded:** 1994
- **HQ Location:** Cincinnati, US
- **Twitter:** @iPatientCareEHR  
7,184 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c1a8a45cdb2b12ef98115233079ebeb4437bc8ec161b27bfbaf4fb4e4441b678&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2406970%2F&secure%5Burl_type%5D=linkedin_company_website)  
66 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 150% Medium, 100% Large

#### What Are Recent G2 Reviews of iPatientCare?

**["Great for Charting!"](https://www.g2.com/survey_responses/ipatientcare-review-2503644)**

**Rating:** 4.0/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/ipatientcare-review-2503644)

### [JabFab - Proactive Experience Management](https://www.g2.com/products/jabfab-proactive-experience-management/reviews)

JabFab Always-On Service Optimization (ASO) instantly transforms customer feedback into on-the-spot action and enhancements, empowering your team to elevate service and satisfaction with real-time operational adjustments and response. JabFab's mission is to fundamentally transform the landscape of service excellence. By harnessing the power of real-time feedback and AI, we empower businesses to redefine their service paradigms, elevating quality metrics and brand reputation to unprecedented heights. Our Vision - Drive service optimization NOW, not simply measure how we did later. Our vision is to revolutionize service excellence by empowering real-time feedback and action, transforming customer experiences and elevating operational efficiency across industries. Our Technolog - A complete zero-install SaaS toolkit for real-time proactive customer service. From comprehensive organizational and location mapping of your customer journeys, to the development of intelligent, location-specific triggers that prompt your frontline teams to respond. JabFab brings the power of Always-On Service Optimization (ASO) to any customer-centric business.

#### Who Is the Company Behind JabFab - Proactive Experience Management?

- **Seller:** [JabFab](https://www.g2.com/sellers/jabfab)
- **Year Founded:** 2011
- **HQ Location:** Boulder, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=041d7447ed2aca54d9828668db7b908c7d06cc6ff2c2221b5d92a26951772c31&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F66770110%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [Jimini Health](https://www.g2.com/products/jimini-health/reviews)

Jimini Health is an innovative mental health platform that combines traditional therapy with advanced AI technology to provide continuous, personalized care. By integrating licensed therapists with Sage, an AI mental health assistant, Jimini offers support beyond conventional therapy sessions, enhancing patient engagement and improving clinical outcomes.

#### Who Is the Company Behind Jimini Health?

- **Seller:** [Jimini Health](https://www.g2.com/sellers/jimini-health)
- **Year Founded:** 2023
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=233d4aa86f30c699baaa03581f613b03ebaf39e51df22f7f2efee116eddb358f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjiminihealth%2F&secure%5Burl_type%5D=linkedin_company_website)  
21 employees on LinkedIn®

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Spotlight Categories

[Performance Management Software](https://www.g2.com/categories/performance-management)

[Auto Dialer Software](https://www.g2.com/categories/auto-dialer)

[Sales Engagement Software](https://www.g2.com/categories/sales-engagement)

[Online Backup Software](https://www.g2.com/categories/online-backup)

[Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm)

Similar Categories

- [Interactive Patient Care Systems (IPC)](/categories/interactive-patient-care-systems-ipc)
- [Other Patient Experience](/categories/other-patient-experience)
- [Patient Case Management](/categories/patient-case-management)

- [Patient Intake](/categories/patient-intake)
- [Patient Relationship Management (PRM)](/categories/patient-relationship-management-prm)
- [Patient Scheduling](/categories/patient-scheduling)

- [Remote Patient Monitoring (RPM)](/categories/remote-patient-monitoring-rpm)

[Browse Patient Engagement Themes](/categories/patient-engagement/themes)

 ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein")
ES

Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein)

Updated October 3, 2024

Patient engagement software facilitates the encouragement of a patient’s active participation in the maintenance of their health, the building of a collaborative patient-doctor relationship, and the improvement of the overall patient experience. Hospitals, medical practices, and other healthcare organizations are increasingly becoming subject to the same kinds of expectations that retail and hospitality industries deal with; as a result, patients expect compassion, acknowledgment, immediate communication, and easy access to information from their healthcare providers.

Products in the patient engagement category must offer one or more of the following functions: patient portal or patient communication, reputation management, outreach and marketing, surveys and feedback, patient education, self care management, or appointment reminder. Providing a patient portal to facilitate communication between provider and patient as well as enable active participation of the patient in regards to their own health is a major benefit of patient engagement solutions. Patient engagement software enables hospitals and clinics to practice reputation management and feedback generation, triggering a cycle of post-appointment reviews, reputation boosting, practice and provider adjustments, and overall improved patient experience. Patient engagement tools can also simplify the process of reaching out or marketing to new or referred patients, which can include the dissemination of health education information and literature. Patients with chronic care, as well as their physicians, can leverage patient engagement software to maintain their at-home or self-administered medication or therapy regimens. Some patient engagement solutions can also serve as appointment reminders, either via the patient portal or [HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging).

Patient engagement software can either be patient facing or physician facing, and take myriad forms—anything from a patient portal to medical online reputation management tools to patient-experience survey management capabilities. Patient engagement software equips healthcare organizations with tools to improve methods and levels of engagement. Patient engagement software can integrate with relevant technologies such as [interactive patient care systems (IPC)](https://www.g2.com/categories/interactive-patient-care-systems-ipc), [telemedicine software](https://www.g2.com/categories/telemedicine), [patient intake software](https://www.g2.com/categories/patient-intake), [EHR software](https://www.g2.com/categories/ehr), and [clinical communication and collaboration software](https://www.g2.com/categories/clinical-communication-and-collaboration).

To qualify for inclusion in the Patient Engagement category, a product must:

- Provide a method of active patient engagement such as patient portal, patient surveys, digital intake forms
- Improve or provide insight to healthcare organizations on ways to improve patient satisfaction
- Track and measure improvement of patient experience

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