Best Patient Case Management Software - Page 2

How Many Patient Case Management Software Products Does G2 Track?

Total Products under this Category: 96

Category Stats (Sep 2026)

  • Average Rating: 4.41/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Pabau Practice Management (+0.06%) - Among all products in this category, Pabau Practice Management recorded the largest rating increase compared to last month

Last updated: September 15, 2026

How Does G2 Rank Patient Case Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 1,800+ Authentic Reviews
  • 96+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Patient Case Management Software

G2 Grid® for Patient Case Management Software plotting products by satisfaction and market presence

Highlighted products: Carepatron, Pabau Practice Management, athenaOne, StoriiCare, Solutionreach, Foothold, CharityTracker, and ExpertBox.

Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-case-management/grids.json?focus%5B%5D=carepatron&focus%5B%5D=pabau-practice-management&focus%5B%5D=athenaone&focus%5B%5D=storiicare&focus%5B%5D=solutionreach&focus%5B%5D=radicle-health-foothold&focus%5B%5D=charitytracker&focus%5B%5D=expertbox)

NeoData

NeoData is a multi-user data system for Neonatology designed to assist in daily patient management from admission through discharge and to produce major NICU patient documentation.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate NeoData?

  • Ease of Use: 10.0/10 (Category avg: 8.6/10)
  • Quality of Support: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind NeoData?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of NeoData?

OpenPatientOS

It can support a small clinic or hospital in managing patient personal, medical, and billing records through an easy to use Swing user interface.

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate OpenPatientOS?

  • Ease of Use: 8.3/10 (Category avg: 8.6/10)
  • Quality of Support: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind OpenPatientOS?

  • Seller: sourceforge
  • Year Founded: 1999
  • HQ Location: San Diego, CA
  • Twitter: @sourceforge
    46,720 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    61 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About OpenPatientOS?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of data management in OpenPatientOS for collecting and utilizing patient medical records effectively.
  • Users find the ease of use of OpenPatientOS beneficial for efficiently collecting and utilizing patient medical records.
Cons
  • Users often face slow loading times when handling large volumes of patient data in OpenPatientOS.

What Are Recent G2 Reviews of OpenPatientOS?

Petal Orchestrator Platform

Petal Health — Real-Time Healthcare Orchestration Platform Petal Health provides a comprehensive real-time orchestration platform designed for health authorities, clinicians, hospitals and clinics, and integrated care organizations. Our solution seamlessly integrates with your existing clinical, operational, and administrative systems to deliver live visibility and coordination across scheduling, capacity management, patient flow, secure communication, staffing, and resource optimization. Key capabilities: - Unified dashboards that show workforce availability, bed and resource capacity, patient demand in real time - Smart routing and scheduling logic that ensures the right provider, in the right place, at the right time - Automation of care pathways and workflows to reduce bottlenecks, delays, and administrative overhead - Analytics and decision-support tools that empower executives and operations teams to act proactively rather than reactively - Designed for multi-site hospitals, regional health authorities, and large networks, offering scalability and adaptability across care continuum settings With Petal Health, healthcare organizations deliver improved access to care, reduce inefficiencies, optimize utilization, and support better clinical outcomes—all while leveraging their existing technologies.

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate Petal Orchestrator Platform?

  • Ease of Use: 6.7/10 (Category avg: 8.6/10)
  • Quality of Support: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Petal Orchestrator Platform?

  • Seller: Petal
  • Year Founded: 2010
  • HQ Location: Québec, Quebec, Canada
  • LinkedIn® Page: linkedin.com
    306 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About Petal Orchestrator Platform?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of communication with hospital administrators, enabling quicker decision-making and better management.
  • Users appreciate the ease of use of the Petal Orchestrator Platform, facilitating efficient communication and scheduling management.
  • Users find the efficiency of Petal Orchestrator invaluable for managing schedules and improving communication with administrators.
  • Users value the secure messaging system of Petal Orchestrator Platform, enhancing communication and decision-making efficiency.
  • Users value the scheduling capabilities of Petal Orchestrator Platform, enhancing management of physician schedules and workforce coordination.
Cons
  • Users find the navigation difficulty frustrating, as searching for specific information can be tiresome and ineffective.
  • Users find the poor interface design hinders information search, making the dashboard less efficient for various services.
  • Users find the poor usability of Petal Orchestrator frustrating, especially when searching for specific department information.
  • Users find the search functionality cumbersome, struggling to locate specific information efficiently within the platform.
  • Users find search issues frustrating, particularly with the lack of sorting options for specific information on the dashboard.

What Are Recent G2 Reviews of Petal Orchestrator Platform?

PiMS (Patient Information Management Solutions)

PiMS , Patient Information Management Solutions is a fully integrated software suite designed with physicians and clinics in mind. This user-friendly software is designed to save time, increase efficiency and speed up the flow of patients in a variety of healthcare settings.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate PiMS (Patient Information Management Solutions)?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.3/10)
  • Ease of Use: 10.0/10 (Category avg: 8.6/10)
  • Quality of Support: 10.0/10 (Category avg: 8.7/10)
  • Ease of Admin: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind PiMS (Patient Information Management Solutions)?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of PiMS (Patient Information Management Solutions)?

Rescribe - Clinic Management Software

Cloud based clinic management software to digitize your clinic your way. Appointments, registration, billing, mobile app & more. Boost your practice efficiency with fully customisable software that adapts to your practice style. With Rescribe Clinic Management Software you can work Online as well as Offline. Get customisable templates, a vast library of clinical summaries designed for every specialty, and the power of machine learning [ML] that identifies meaningful patterns in your consultation and enables the system to adapt & optimise auto-suggestions.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Rescribe - Clinic Management Software?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.3/10)
  • Ease of Use: 10.0/10 (Category avg: 8.6/10)
  • Quality of Support: 10.0/10 (Category avg: 8.7/10)
  • Ease of Admin: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Rescribe - Clinic Management Software?

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About Rescribe - Clinic Management Software?

AI-generated summary from verified user reviews

Pros
  • Users praise the effective billing features of Rescribe, enhancing the management experience in polyclinics.
  • Users appreciate the comprehensive client management features of Rescribe, aiding in efficient polyclinic billing and overall organization.
  • Users appreciate the robust features of Rescribe, enhancing polyclinic management and billing processes effectively.
  • Users value the management efficiency of Rescribe, benefiting from its extensive features for pol clinics and billing.
  • Users appreciate the extensive resource management features of Rescribe, simplifying clinic operations and billing processes.
Cons
  • Users suggest improving the user interface of Rescribe for a more user-friendly experience.

What Are Recent G2 Reviews of Rescribe - Clinic Management Software?

TeleVox

Televox is a human-first, AI-powered patient engagement platform that empowers healthcare organizations to create clear, connected experiences across every step of care. Supporting both multi-modal and multi-lingual communication, patients can engage in their preferred channels and languages. The platform delivers human-centered communication through automated reminders, two-way outreach, and intelligent virtual agents, reducing no-shows, lightening staff workload, and improving patient follow-through. Care teams and patients experience smoother interactions with fewer bottlenecks as routine outreach, reminders, and follow-up happen automatically and reliably through seamless EHR integration and time-saving workflows. The platform orchestrates communication across voice, SMS, RCS, email, and chat, reaching patients on the right channel at the right moment with clear, compliant messaging. Multi-lingual support across channels ensures every patient receives clear, culturally sensitive communication they can understand and act on. Teams can automate high-volume needs such as appointment reminders and confirmations, balance notifications, visit instructions, and post-visit follow-up, reducing call volume, closing care gaps, and keeping schedules full without manual outreach. This flexible, EHR-agnostic approach is built for healthcare environments that require scalability along with strict regulatory and security standards. Televox gives organizations visibility into how patient communications perform, making it easier to track metrics like no-show reduction, engagement, adherence, and operational efficiency and to continuously refine outreach strategies. A focus on effortless communication, flexible solutions, human-first experiences, and measurable outcomes keeps the platform centered on time savings, staff relief, and ROI that can be repeated and scaled. Healthcare organizations see where communication works well and where it can improve, strengthening care coordination with confidence. Televox is a trusted patient engagement brand under the WestCX organization, which specializes in secure, scalable, and compliant communication journeys. Delivered as a modern, cloud-based solution, Televox automates routine outreach, supports care teams, and creates clearer, more connected patient experiences at every step of care through accessible, multi-channel, multi-lingual communication.

Average Rating: 3.9/5.0

Total Reviews: 4

How Do G2 Users Rate TeleVox?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.3/10)
  • Ease of Use: 7.9/10 (Category avg: 8.6/10)
  • Quality of Support: 7.5/10 (Category avg: 8.7/10)
  • Ease of Admin: 7.5/10 (Category avg: 8.8/10)

Who Is the Company Behind TeleVox?

  • Seller: West Technology Group
  • Year Founded: 1986
  • HQ Location: N/A
  • Twitter: @Mosaicx_
    1,747 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    57 employees on LinkedIn®
  • Phone: 1-920-954-2900

Who Uses This Product?

  • Company Size: 67% Small, 17% Large

What Are Recent G2 Reviews of TeleVox?

Welkin

Welkin is patient management software, which guides your team to better care. They configure your patient program into workflows that tell health workers when to do what, ensuring patients get care exactly when they need it.

Average Rating: 4.0/5.0

Total Reviews: 1

How Do G2 Users Rate Welkin?

  • Ease of Use: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Welkin?

  • Seller: Welkin Health
  • Year Founded: 2013
  • HQ Location: San Francisco, US
  • Twitter: @WelkinHealth
    550 Twitter followers
  • LinkedIn® Page: linkedin.com
    32 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Welkin?

WellWink

WellWink is a leading healthcare technology company that empowers medical practices with innovative solutions for patient engagement, care management, and practice growth. Our advanced platform seamlessly integrates technology and services to create a comprehensive ecosystem for healthcare providers. With features such as real-time scheduling, telehealth, patient communication, eNotes, clinical templates, chronic care management, and remote patient monitoring, WellWink revolutionizes the way medical offices deliver care. Backed by digital marketing expertise, website development, and resource augmentation services, WellWink enables healthcare stakeholders to enhance their online presence, attract new patients, and streamline operations. Our mission is to connect healthcare with technology and services, ensuring optimal patient outcomes and practice success.

Average Rating: 4.8/5.0

Total Reviews: 2

How Do G2 Users Rate WellWink?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.3/10)
  • Ease of Use: 10.0/10 (Category avg: 8.6/10)
  • Quality of Support: 10.0/10 (Category avg: 8.7/10)
  • Ease of Admin: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind WellWink?

  • Seller: WellWInk
  • Year Founded: 2018
  • HQ Location: Hackensack , US
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of WellWink?

3PHealth Choice

Consumerization and digital technologies are transforming healthcare. You can’t stop the change, but you can shape it to your strategic advantage. Unify and personalizing access to digital health services supports improved outcomes and sustainable margins.

Who Is the Company Behind 3PHealth Choice?

AccuCare

AccuCare allows clinicians in substance abuse treatment and behavioral health to quickly and easily enter client information and track outcomes. The web-based system allows the database to be accessed from any computer with internet access, giving clinicians a centralized and integrated workflow.

Who Is the Company Behind AccuCare?

Actium Health

With over 50 million calls automated, ActiumHealth is the largest AI Agent Patient Communication Platform, deployed across 250+ hospital and independent practice locations since 2017. We deliver healthcare's only complete conversational AI platform, uniquely integrating Inbound, Outbound, and Insights capabilities where competitors offer only partial solutions. Our voice-first platform operates seamlessly across all modalities—voice, SMS, chat, and email—retaining the same conversational intelligence with each. Unlike fragmented solutions requiring multiple vendors, ActiumHealth provides unified patient engagement with a consistent brand voice and consolidated analytics, enabling healthcare organizations to manage their entire patient communications through a single, integrated platform. Our battle-tested infrastructure includes automatic failover to secondary providers and graceful degradation capabilities. ActiumHealth’s scalable fleet management enables centralized control, allowing updates and improvements to be deployed across all locations simultaneously. Changes to workflows, scripts, or capabilities can be rolled out seamlessly across your entire health system, ensuring consistent patient experience and operational efficiency at scale. --Inbound delivers always-on, multilingual conversational AI that answers 100% of calls with zero wait time, automating up to 70% of routine interactions including appointment management, prescription refills, and intelligent routing while maintaining empathetic, brand-aligned communication. -- Outbound proactively engages patients at scale using voice-first AI agents to schedule open orders, reduce no-shows, and follow up on care gaps, generating up to $40M+ in additional appointment revenue while enabling staff to focus on more complex tasks. -- Insights transforms patient interaction data into actionable intelligence using LLM-powered analytics that provide human-level understanding, moving from <1% to 100% of calls quality-assured against existing rubrics. This comprehensive analysis enables data-driven coaching and continuous operational improvement across your organization.

Who Is the Company Behind Actium Health?

ACUITYnxt

ACUITYnxt's clinician-designed screens allow users to manage cases in a way that makes sense without unnecessary clicks, confusing screens, or endless searching for information.

Who Is the Company Behind ACUITYnxt?

Aidace

Aidace is a case management platform built for skilled nursing facilities to manage Medicaid Pendings from admission through payer conversion and renewals. Business Office Managers use Aidace to replace spreadsheets and email chains with structured workflows, auto-tracked deadlines, with document and task management, while Regional and corporate teams get real-time visibility across every facility. Aidace also gives you live AR agings. Outstanding balances across Private Pay, Liability, Managed Care, and Medicaid Pending, updated daily and visible at the resident, facility, and portfolio level, so problems surface before they become write-offs. One client saw a 44% reduction in aging balances within 6 months of implementation.

Who Is the Company Behind Aidace?

  • Seller: Aidace
  • Year Founded: 2017
  • HQ Location: Lakewood, US
  • LinkedIn® Page: www.linkedin.com
    6 employees on LinkedIn®

Altai Oncology Suite (ALTAI)

Altai Oncology Suite is a chemotherapy management suite with a built-in cancer registry system.

Who Is the Company Behind Altai Oncology Suite (ALTAI)?

Emma Stein
ES
Researched and written by Emma Stein
Updated October 3, 2024