# Best Online Community Management Software - Page 8

## How Many Online Community Management Software Products Does G2 Track?

**Total Products under this Category:** 204

### Category Stats (Jul 2026)

- **Average Rating:** 4.49/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Viafoura (+0.42%) - Among all products in this category, Viafoura recorded the largest rating increase compared to last month

_Last updated: July 27, 2026_

## How Does G2 Rank Online Community Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 7,000+ Authentic Reviews
- 204+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Online Community Management Software
 ![G2 Grid® for Online Community Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/online-community-management/grids.png?focus%5B%5D=82178&focus%5B%5D=1238701&focus%5B%5D=38066&focus%5B%5D=54410&focus%5B%5D=3786&focus%5B%5D=42248&focus%5B%5D=76395&focus%5B%5D=25642)

Highlighted products: Mighty Networks, Circle, Hivebrite, Webex Events & Webinars, Gainsight Customer Communities, Thinkific, Bevy, and Glue Up.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-community-management/grids.json?focus%5B%5D=mighty-networks&focus%5B%5D=circle-so-circle&focus%5B%5D=hivebrite&focus%5B%5D=webex-events-webinars&focus%5B%5D=gainsight-customer-communities&focus%5B%5D=thinkific&focus%5B%5D=bevy&focus%5B%5D=glue-up)

**Sponsored**

### SAP Fieldglass

Drive better business outcomes with a robust Vendor Management System (VMS) to find, engage, and manage your global external workforce – including temporary workers, freelancers, contractors, consultants, and service workers. Since 1999, organizations have been using innovative digital SAP Fieldglass solutions to transform how they get work done. Offered in 190 countries and 21 languages, our open cloud-based applications let you simplify and streamline the procurement and management of your external workforce. You can: • Connect in real time to a global network of qualified service providers and contingent workers so you can find the right talent more quickly. • Track and manage key metrics to accurately manage performance and enhance outcomes and productivity over time. • Improve process efficiency, total workforce results, and spend management savings through integration with ERP, HR, and procurement solutions. • Reduce risk through security features that support global-regulations compliance, permissions and access tracking, and asset protection through proper on- and offboarding. • Increase productivity and strengthen competitive advantage by creating and maintaining a dynamic, responsive workforce.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=297&secure%5Bchosen_at%5D=2026-07-31T13%3A39%3A57Z&secure%5Bdisplayable_resource_id%5D=133&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=38217&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=38217&secure%5Bresource_id%5D=297&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fonline-community-management%3Fpage%3D8&secure%5Btoken%5D=5983c084123683d0a226d1a3ddb6a3a9cef103693856a611f8b913e9ff9dca85&secure%5Burl%5D=https%3A%2F%2Fwww.sap.com%2Fdocuments%2F2025%2F03%2Fc4519407-fc7e-0010-bca6-c68f7e60039b.html%3Fcampaigncode%3DCRM-YD25-ISM-408601%26source%3DFG-click-campaign-G2&secure%5Burl_type%5D=custom_url)

### [Skep](https://www.g2.com/products/skep/reviews)

SKEP is a community operating system that enables coaches, trainers, and knowledge professionals to build, manage, and monetize their communities from a single platform. Instead of stitching together separate tools for courses, community forums, events, content publishing, and payments, SKEP brings everything together - community feeds, LMS for online course creation and delivery, paid and free meetup hosting, an article publishing, a structured knowledge base, and membership-based monetization with tiered access control. Creators get a fully branded environment they own, with no dependency on social media algorithms or third-party platforms. SKEP also serves organizations looking to replace fragmented internal communication tools with a structured workforce community for knowledge sharing, employee learning, and team engagement.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Skep?

- **Community Feeds & Discussions:** 10.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Skep?

- **Seller:** [Rezolut Education Technologies](https://www.g2.com/sellers/rezolut-education-technologies)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Skep?

**["All-in-one platform that replaced five tools for my coaching business"](https://www.g2.com/survey_responses/skep-review-12827787)**

**Rating:** 5.0/5.0 stars

_— Vignesh K._

[Read full review](https://www.g2.com/survey_responses/skep-review-12827787)

### [SmartMatchApp](https://www.g2.com/products/smartmatchapp/reviews)

Smart Match App is an award-winning matchmaking and membership management software CRM servicing more than 100,000 users worldwide. Match your clients, arrange introductions and dates, receive valuable date feedback with professional matchmaking tools. Smart CRM software with professional matchmaking tools and functionality addresses important tasks from one system to bring your business to a higher level by working Smart. Smart matchmaking CRM software is being used by a variety of industries, from personal relationship management and business professional matching to nonprofit administration. 1. Match clients individually or allow our Smart algorithms to suggest matches for you. 2. Make personalized introductions with optional photos and videos with just a few clicks. 3. Send personal and group emails, SMS text messages, notifications, and reminders. 4. Build custom forms, integrate your database with your marketing campaigns. 5. Upload your company logo, customize colors and have a professional look. 6. Engage your clients with a personal member login or fully interactive member portal. 7. Generate custom reports on a wide range of filters and criteria. 8. Keep an eye on project management, manage tasks, priorities, events or activities, client status. 9. Use Zapier or our own custom API to connect with 2,000+ apps. 10. Create a custom database using any criteria to organize your clients. 11. Search your database by any desired criteria within seconds. 12. Send personal or automated surveys and get valuable feedback from your clients. 13. View history of profile updates, emails, SMS messages, notes, matches and calls. 14. Schedule matches, introductions, meetings, tasks, events and feedback. 15. Book and complete meetings and events and follow up with participants. 16. Run your financials and invoice your clients straight from SmartMatchApp. 17. Explore our established network of more than 1,000 matchmakers. 18. Store files, photos, videos and documents within the app. 19. Send beautiful HD photos and videos with your introductions. 20. Create client contracts, expiry dates. 21. Set up your own URL and make the system a true part of your business. Match people for personal relationships and make individual connections. Servicing matchmaking companies, dating agencies, and relationship coaches worldwide. Make business introductions in any industry. Match buyers with sellers, investors with startups, partnerships and more. Increase business deals and opportunities. Discover new productive ways to match people in the educational sector. Match teachers and tutors with students, mentors and mentees. The learning possibilities are limitless. Apply smart matching algorithms in a social environment. Match people for friendship, traveling, housing, volunteering, and many other social causes. Bring skills matching to the highest level. Easily find matches in your database for employment, mentorship, or training. Help people advance in their careers. Add a matchmaking component to your events. Match your business and social events attendees for a more productive experience. Match your association members based on their interests. Create more referrals, boost member value proposition, increase loyalty and engagement. Build new revenue channels. Create fruitful environments and opportunities in large organizations for finding work, education, volunteer, and community service projects. For causes that require the foremost attention, especially in times of crisis, nonprofit organizations can match intellectual and physical resources worldwide. Build stronger professional or social networks. Connect people and businesses from all walks of life based on their interests.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind SmartMatchApp?

- **Seller:** [SmartMatchApp](https://www.g2.com/sellers/smartmatchapp)
- **Year Founded:** 2015
- **HQ Location:** Montreal, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=02275f896e12f1c4ef1564ea38d688c7d41db38517b025bb94134bcd68bddc64&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsmartmatchapp%2F&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of SmartMatchApp?

**["Precise"](https://www.g2.com/survey_responses/smartmatchapp-review-8356097)**

**Rating:** 5.0/5.0 stars

_— kevin n._

[Read full review](https://www.g2.com/survey_responses/smartmatchapp-review-8356097)

### [Social Point](https://www.g2.com/products/open-point-social-point/reviews)

Social Point is a community engagement platform that enables organizations to invite their communities to participate, gather meaningful feedback, and turn that input into insight that shapes better outcomes. With more than 40 engagement tools designed to support inclusive participation, Social Point makes it easy to collect community input, analyze feedback at scale, and clearly demonstrate how public input informs decisions. Built-in reporting and advanced analytics mean engagement teams can move beyond simply collecting feedback — quickly identifying themes, sentiment, and emerging issues across large volumes of qualitative data, and generating the evidence needed to support transparent, defensible decisions. Learn more at https://www.openpoint.com/

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Social Point?

- **Community Feeds & Discussions:** 10.0/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 10.0/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Social Point?

- **Seller:** [Open Point](https://www.g2.com/sellers/open-point)
- **Year Founded:** 2005
- **HQ Location:** Newstead, Queensland
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9179c1fd7153399560ed0c19b57ac644e86316115f1d721c5b1d7535fce203bd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fopen-point-software%2F&secure%5Burl_type%5D=linkedin_company_website)  
31 employees on LinkedIn®
- **Phone:** +1 888 328 9611

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Social Point?

**["Useful and Creative Online Engagement Platform"](https://www.g2.com/survey_responses/social-point-review-9946887)**

**Rating:** 4.5/5.0 stars

_— Jane R._

[Read full review](https://www.g2.com/survey_responses/social-point-review-9946887)

### [Symba](https://www.g2.com/products/symba/reviews)

Meet Symba - a new hire readiness platform that automates and gamifies pathways for onboarding and career mobility. Employers like CVS Health, Roche & Genentech use Symba to streamline talent workflows, monitor risks, and address issues in real-time for their new hires and early careers. Symba's AI-driven approach has helped accelerate time-to-productivity by over 57% and reduced early turnover by up to 21%.

**Average Rating:** 4.3/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Symba?

- **Community Feeds & Discussions:** 6.7/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 6.7/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Symba?

- **Seller:** [Symba](https://www.g2.com/sellers/symba)
- **Year Founded:** 2017
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=70c8d39ff2ea720c71121ecc973db2eeb0d72d93cc97daaa184b4e99d1f5224c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsymba-io&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Do G2 Reviewers Say About Symba?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **phenomenal customer support** from Symba, enhancing their experience and engagement with the platform.
- Users value the **quick setup** of Symba, making it easy to implement for managing internship programs effectively.
- Users value the **branding customization** of Symba, appreciating its intuitive design and professional appearance for internship management.
- Users praise the **comprehensive features** of Symba, effectively supporting early career hires and project collaboration.
- Users value the **customization options** of Symba, enhancing their experience for managing early career hires effectively.

##### Cons

- Users face **integration issues** with Symba and existing HR systems, leading to confusion for new hires.
- Users find the **lack of integrations** with essential HR systems like Workday limits Symba's effectiveness for onboarding.
- Users express frustration over the **lack of a mobile app** , limiting their ability to manage projects on the go.
- Users find the **limited features** of Symba hinder detailed project planning and lack mobile accessibility.
- Users express frustration over the **lack of a mobile app** and limited project management capabilities for detailed planning.

#### What Are Recent G2 Reviews of Symba?

**["User-Friendly Platform with Exceptional Support"](https://www.g2.com/survey_responses/symba-review-10622766)**

**Rating:** 4.5/5.0 stars

_— Verified User in Biotechnology_

[Read full review](https://www.g2.com/survey_responses/symba-review-10622766)

**["Great platform and incredible customer support!"](https://www.g2.com/survey_responses/symba-review-10799110)**

**Rating:** 4.0/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/symba-review-10799110)

### [Tribe.Spot](https://www.g2.com/products/tribe-spot/reviews)

Tribe.Spot isn’t just a tool; it’s a high-performance growth engine designed to unify your digital ecosystem. By merging community building, advanced funnel architecture, and multi-channel marketing into a single, cohesive dashboard, we eliminate the "tech tax" of jumping between apps. Build with Intent: Experience the market’s most intuitive drag-and-drop builder to launch pages that convert. Centralized Intelligence: Leverage a robust, full-scale CRM to nurture leads and manage members with precision. Revenue at Scale: From digital products to exclusive memberships, go from "idea" to "sold" in minutes. Stop duct-taping your business together. Scale smarter with the platform built for the next generation of creators and entrepreneurs.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Tribe.Spot?

- **Community Feeds & Discussions:** 10.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Tribe.Spot?

- **Seller:** [Tribe.Spot](https://www.g2.com/sellers/tribe-spot)
- **HQ Location:** Bulgaria
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Tribe.Spot?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **outstanding attendee engagement** features of Tribe.Spot, enhancing their learning environment effortlessly.
- Users value the **outstanding customer support** that enhances the overall experience, especially for those with limited IT knowledge.
- Users appreciate the **ease of use** of Tribe.Spot, enjoying its simplicity in creating engaging pages without technical expertise.
- Users enjoy the **simple and effective email marketing** tools of Tribe.Spot, enhancing their marketing efforts effortlessly.
- Users appreciate the **outstanding support team** of Tribe.Spot, enhancing the overall ease of use for non-technical individuals.

##### Cons

- Users find the **insufficient training resources** unhelpful, lacking clarity and depth for effective understanding of the product.
- Users find the **help section unintuitive** , struggling to understand key terms and options without adequate assistance.

#### What Are Recent G2 Reviews of Tribe.Spot?

**["Effortless Page Creation and Top-Notch Support"](https://www.g2.com/survey_responses/tribe-spot-review-12172821)**

**Rating:** 4.0/5.0 stars

_— Jody B._

[Read full review](https://www.g2.com/survey_responses/tribe-spot-review-12172821)

### [vBulletin Connect](https://www.g2.com/products/vbulletin-connect/reviews)

vBulletin 5 Connect provides unparalleled capabilities for building community websites.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate vBulletin Connect?

- **All-in-one Dashboard:** 8.3/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10)

#### Who Is the Company Behind vBulletin Connect?

- **Seller:** [vBulletin Solutions](https://www.g2.com/sellers/vbulletin-solutions)
- **HQ Location:** El Segundo, California
- **Twitter:** @vBulletin  
5,563 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=37455228b11869b612bf10801107ae541e8e97800d4a88edd1ce0380bdc686a6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F675085%2F&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of vBulletin Connect?

**["Still happy with Vbulletin after 15 years or so"](https://www.g2.com/survey_responses/vbulletin-connect-review-554212)**

**Rating:** 4.0/5.0 stars

_— Verified User in Retail_

[Read full review](https://www.g2.com/survey_responses/vbulletin-connect-review-554212)

#### What Are G2 Users Discussing About vBulletin Connect?

- [What is vBulletin Connect used for?](https://www.g2.com/discussions/what-is-vbulletin-connect-used-for)

### [Wylo](https://www.g2.com/products/wylo/reviews)

Wylo is a highly customizable community platform for building and managing online communities. Our platform makes it easy for brands, creators, and coaches to engage and connect with your audience. Be it running forums, hosting events, selling digital products, organizing resources, sending newsletters, chatting with members, and more - With Wylo, brands/creators can do it all and streamline community management in their branding just as they want. With Wylo, you can run an online community with the exact features like forums, events, chats, etc, and the best part - you only have to pay for the features you choose. We also do self-hosting, extensive customizations, etc, based on demand.

**Average Rating:** 3.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Wylo?

- **Community Feeds & Discussions:** 10.0/10 (Category avg: 8.4/10)
- **All-in-one Dashboard:** 10.0/10 (Category avg: 8.3/10)
- **Community Engagement Analytics:** 10.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Wylo?

- **Seller:** [Wylo Networks](https://www.g2.com/sellers/wylo-networks)
- **Year Founded:** 2019
- **HQ Location:** Chennai, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=837cee149819811dcba8470c237001a350456a2b44a941077a37f4b56e561ee0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwyloapp%2F&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Wylo?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **comprehensive community-building features** of Wylo, enjoying the convenience of having everything in one place.

##### Cons

- Users find the **limited features** in lower tiers unsuitable for larger communities, restricting effectiveness for many users.
- Users find the **platform limitations** in lower tiers restrict its appeal to only smaller hobbyist communities.

### [Advocu](https://www.g2.com/products/advocu/reviews)

Advocu is a complete solution for Developer Relation teams to build, engage, track and scale Developer Advocacy or Ambassadors program. Advocu helps your team focus on what matters most: growing the community, having a meaningful impact, and measuring the value of your programs. Spend more time on strategically important things and say goodbye to shuffling spreadsheets!

#### Who Is the Company Behind Advocu?

- **Seller:** [Nexocode](https://www.g2.com/sellers/nexocode)
- **Year Founded:** 2018
- **HQ Location:** Kraków, PL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f0cea4f670051a997b44686cade68bb518b283eff8b061e4628ccad988b790f4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fadvocu%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

### [AgreeYa Community Engagement Platform (CEMA)](https://www.g2.com/products/agreeya-community-engagement-platform-cema/reviews)

AgreeYa Community Engagement Platform (CEMA) provides a seamless and efficient user experience, allowing community members to easily access relevant information about local events, news, and volunteer opportunities. The app ensures that community members stay connected and informed, no matter where they are or what smart device they are using. G2 CATEGORY = Online Community Management

#### Who Is the Company Behind AgreeYa Community Engagement Platform (CEMA)?

- **Seller:** [AgreeYa Solutions](https://www.g2.com/sellers/agreeya-solutions)
- **Year Founded:** 1999
- **HQ Location:** Folsom, California, United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0e8cb32c7a00da05e124d77f16c6726ca736c2b776d1e97ff876625f2187be26&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fagreeya-solutions&secure%5Burl_type%5D=linkedin_company_website)  
1,137 employees on LinkedIn®

### [Aluminati](https://www.g2.com/products/aluminati/reviews)

Aluminat creates thoughtfully designed online platforms for engaging people across an institution. Aluminati create and integrate fully managed online applications that allow alumni to engage in meaningful actions relevant to them.

#### Who Is the Company Behind Aluminati?

- **Seller:** [Aluminati Network Gorup](https://www.g2.com/sellers/aluminati-network-gorup)
- **Year Founded:** 2003
- **HQ Location:** Newmarket, GB
- **Twitter:** @AluminatiNG  
434 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4858d4c23bf6e2b1fe52d3aad4ee96d2f447102ac55eaa3c194bfc7bc208c03b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faluminati&secure%5Burl_type%5D=linkedin_company_website)  
50 employees on LinkedIn®

### [Alumni Reach](https://www.g2.com/products/alumni-reach/reviews)

Harness the full potential of your online community. Whether you’re managing an alumni or a corporate alumni network, a community with a shared goal or mission, or a professional association or body, our platform is your all-in-one solution. We provide the tools and features to foster connections, facilitate collaboration, and drive engagement. With our platform, you can seamlessly create, grow, and nurture diverse communities, all underpinned by the same commitment to maximizing their value. With Alumni Reach, community management is not just facilitated – it's transformed.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Alumni Reach?

- **Seller:** [Alumni Reach](https://www.g2.com/sellers/alumni-reach)
- **Year Founded:** 2018
- **HQ Location:** Amaroúsion, GR
- **Twitter:** @AlumniReach  
126 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2ce9479c47323b358cf0a0eed5793cf0b7b4e1f3a0f518e61e026fba5fc5cba9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Falumni-reach%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Alumni Reach?

**["The easiest way to stay connected with your Alumni!"](https://www.g2.com/survey_responses/alumni-reach-review-7098773)**

**Rating:** 5.0/5.0 stars

_— Eva D._

[Read full review](https://www.g2.com/survey_responses/alumni-reach-review-7098773)

### [alvents](https://www.g2.com/products/alvents/reviews)

All-in-one branded community engagement, meetings, digital events & online training platform that enables businesses & organizations to empower their internal & external communities to engage in discussions. alvents is built to cater to a wide range of users & needs from building a single session event, like a webinar, to managing community discussions, meetings, and complex events, supported by collaborative tools and integrations. 1- A communication tool that connects everyone in your community 2- Internal & external meetings​​​​​​ 3- Digital events & webinars 4- Training & workshops

#### Who Is the Company Behind alvents?

- **Seller:** [alvents](https://www.g2.com/sellers/alvents)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [A-mates](https://www.g2.com/products/a-mates-a-mates/reviews)

A-mates is a robust and cost-effective Software Development Kit (SDK designed to seamlessly integrate a forum-like community section into mobile applications. By embedding the A-mates SDK into iOS or Android apps, developers can quickly establish an in-app community, enhancing user engagement, retention, and overall app performance. This integration typically requires less than an hour, allowing app owners to foster a sense of belonging among users without extensive development efforts. Key Features and Functionality: - Easy Integration: Embed the A-mates SDK into your mobile app in under an hour, with comprehensive integration guides and project samples available for both iOS and Android platforms. - Customizable User Interface: Tailor the community's appearance to match your app's design by adjusting UI colors and themes, ensuring a cohesive user experience. - Engaging Push Notifications: Enhance user retention by sending notifications about new topics, comments, replies, or likes, keeping users actively involved in the community. - Comprehensive Moderation Tools: Assign multiple moderators with full rights to edit or delete posts, and utilize auto-moderation features to censor inappropriate content automatically. - Data Protection: Ensure the security of user data with robust system and network protections, including options for self-hosted versions for enhanced control. Primary Value and User Solutions: A-mates addresses the challenge of building and maintaining user engagement within mobile applications. By providing an in-app community, it fosters user interaction, leading to increased retention rates and customer loyalty. This community-driven approach not only enhances the user experience but also offers valuable insights into customer preferences and behaviors, aiding in customer development and support. Additionally, the presence of an active community can lead to improved app ratings and reduced customer service costs, as users often assist each other within the forum.

#### Who Is the Company Behind A-mates?

- **Seller:** [A-mates](https://www.g2.com/sellers/a-mates)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Amiiigo](https://www.g2.com/products/amiiigo/reviews)

Amiiigo is an innovative digital platform designed for creators, educators, and entrepreneurs to build, grow, and monetize their online communities and courses. As a versatile marketplace, Amiiigo provides comprehensive tools to effortlessly create, manage, and sell digital products including courses, memberships, and exclusive content. At its core, Amiiigo offers a user-friendly interface, empowering creators at all levels to launch and scale their offerings efficiently. The platform excels in creating engaging online courses by enabling users to easily organize course content, upload multimedia resources such as videos, audios, and documents, and manage students' learning experiences through detailed analytics and progress tracking. Beyond courses, Amiiigo is a powerful community-building tool, allowing creators to cultivate interactive spaces where members can deeply engage with content and each other. Whether offering specialized courses, private coaching, VIP groups, or exclusive events, Amiiigo provides essential tools for building thriving, monetizable communities. Customization and flexibility are integral to Amiiigo. Creators can distinctly brand their spaces, enhancing their online identity and seamlessly integrating their existing workflows and tools. This streamlines operations and allows creators to focus more on content creation and community engagement. User experience and engagement are key priorities, with interactive features such as real-time messaging, event scheduling, and personalized notifications ensuring consistent member engagement and satisfaction. Whether you're an influencer, educator, or digital entrepreneur, Amiiigo simplifies digital product management complexities, offering a comprehensive suite of tools to succeed in the digital economy.

#### Who Is the Company Behind Amiiigo?

- **Seller:** [Amiiigo](https://www.g2.com/sellers/amiiigo)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Arena.im](https://www.g2.com/products/arena-im/reviews)

Arena is developing the next generation of live engagement tools powered by first party data, to build trusted, live audiences everywhere. Our solutions - Live Chat, Live Blog, CommerceAI) leverage the most popular features from social media to quickly create deep engagement on any platform you manage. Top industry leaders in news publishing and media trust Arena to bring their audiences together on the web, in apps, or at live events (or all three) to engage with content, community and commerce.

**Average Rating:** 4.6/5.0

**Total Reviews:** 22

#### How Do G2 Users Rate Arena.im?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Arena.im?

- **Seller:** [Arena.im](https://www.g2.com/sellers/arena-im)
- **Year Founded:** 2018
- **HQ Location:** San Francisco, California
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f5724ff2a9f1fbdb677934d3910b7f98d3b439f283bdc194a46861dd71a20ed3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Farenaim%2F&secure%5Burl_type%5D=linkedin_company_website)  
111 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 64% Small, 27% Medium

#### What Are Recent G2 Reviews of Arena.im?

**["Driving traffic to our website for video curation"](https://www.g2.com/survey_responses/arena-im-review-5213028)**

**Rating:** 5.0/5.0 stars

_— John K._

[Read full review](https://www.g2.com/survey_responses/arena-im-review-5213028)

**["Arena Chat & Q&A Functions"](https://www.g2.com/survey_responses/arena-im-review-5281791)**

**Rating:** 4.0/5.0 stars

_— Kit Joy C._

[Read full review](https://www.g2.com/survey_responses/arena-im-review-5281791)

#### What Are G2 Users Discussing About Arena.im?

- [What is Arena.im used for?](https://www.g2.com/discussions/what-is-arena-im-used-for)

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Spotlight Categories

[Account-Based Orchestration Platforms](https://www.g2.com/categories/account-based-orchestration-platforms)

[Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation)

[CRM Software](https://www.g2.com/categories/crm)

[Marketing Automation Software](https://www.g2.com/categories/marketing-automation)

[Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding)

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- [Blogger Outreach](/categories/blogger-outreach)
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- [Content Curation](/categories/content-curation)
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- [Customer Data Platform (CDP)](/categories/customer-data-platform-cdp)

[Browse Online Community Management Themes](/categories/online-community-management/themes)

 ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh")
A

Researched and written by [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

Updated October 3, 2024

Online community management software creates a digital space to engage, host, and manage an online community. In an online community, members can discuss their thoughts and ideas around shared interests.

Businesses use online community management platforms to create a centralized digital space for productive discussions with their employees or customers and to gain feedback on ideas, products, or services. As a result, companies can address support issues, measure satisfaction, track activity, build stronger relationships with community members, and ultimately gain strategic insights to improve community engagement.

Online community management platforms are used across several industries and departments to support specific business goals for employees and customers. Whether it’s customer support, marketing, or product development, there are many cross-organization benefits from online communities. These tools often integrate with [CMS tools](https://www.g2.com/categories/cms-tools) to share, store, and manage digital content and [help desk software](https://www.g2.com/categories/help-desk) to provide community members with FAQ, Q and A tools, and minor troubleshooting solutions.

Community management software is typically a website-compatible community platform that is easily hosted on a desktop but can also offer a branded mobile app version that is easier for mobile users to engage and stay connected.

To qualify for inclusion in the Online Community Management category, a product must:

- Provide a digital platform or forum to host community discussion and peer-to-peer communication
- Track community member activity with dashboards and analytics that measure engagement, satisfaction, or trending content and discussions
- Provide a library of resources to share information and documentation internally and a content management center
- Provide a member directory and CRM features to manage members in one place

Show More

* * *

## How Do You Choose the Right Online Community Management Software?

### What You Should Know About Online Community Management Software

### Online Community Management software buying insights at a glance 

[Online community management software](https://www.g2.com/categories/online-community-management) enables organizations to design, govern, and scale owned digital spaces where customers and members interact. As engagement expands beyond simple forums into support deflection, product feedback, education, and advocacy, manual approaches introduce inconsistency and moderation risk. A dedicated community management platform centralizes conversations, content, and governance, allowing teams to operationalize engagement across customer community software and enterprise community platforms rather than treating community as a side project.

Based on 500 G2 reviews, buyers most often adopt online community management to improve retention, reduce support load through peer-to-peer answers, and create structured feedback loops with product teams. Overall satisfaction is strong at 4.54/5 stars, with ~92% of reviews rating 4+ stars. Users rate Meets Requirements and Ease of Use highest, while Ease of Setup and Ease of Admin lag, reflecting a category that delivers clear value once properly configured. Likelihood to recommend reinforces that well-run community management becomes a durable growth lever.

Pricing is typically subscription-based, with costs driven by the number of admins and members, branding and white-labeling, analytics depth, automation, and security features like SSO. When comparing affordable community management platforms for small business with enterprise community platforms, buyers should factor in not just licensing, but the ongoing operational effort required to moderate, analyze, and continuously evolve the community.

### **Top 5 FAQs from software buyers:**

- What’s the best online community management tool for driving ongoing engagement?
- Which community management features matter most for moderation at scale?
- How do customer community software platforms integrate with help desk and [CRM](https://www.g2.com/categories/crm) tools?
- What should I budget for affordable community management platforms for small business vs. enterprise community platforms?
- How long does it take to migrate members and content from an existing community?

**G2’s top-rated PSA software** includes [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) **,** [Circle](https://www.g2.com/products/circle-so-circle/reviews) **,** [Hivebrite](https://www.g2.com/products/hivebrite/reviews) **and** [Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews). ([Source](https://www.g2.com/categories/online-community-management?utf8=%E2%9C%93&order=g2_score))

### What are the top-reviewed Online Community Management on G2?

[Mighty Networks](https://www.g2.com/products/mighty-networks/reviews)

- Number of Reviews: 544
- Satisfaction: 100
- Market Score: 92
- G2 Score: 96

[Circle](https://www.g2.com/products/circle-so-circle/reviews)

- Number of Reviews: 217
- Satisfaction: 98
- Market Score: 88
- G2 Score: 93

[Hivebrite](https://www.g2.com/products/hivebrite/reviews)

- Number of Reviews: 147
- Satisfaction: 67
- Market Score: 84
- G2 Score: 76

[Gainsight Customer Communities](https://www.g2.com/products/gainsight-customer-communities/reviews)

- Number of Reviews: 247
- Satisfaction: 62
- Market Score: 90
- G2 Score: 76

[Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews)

- Number of Reviews: 82
- Satisfaction: 53
- Market Score: 94
- G2 Score: 73

Satisfaction reflects user-reported ratings across factors such as ease of use, feature fit, and quality of support. ([Source 2](https://www.g2.com/reports))

Market Presence scores combine review volume, third-party signals, and overall market visibility. ([Source 2](https://www.g2.com/reports))

G2 Score is a weighted composite of Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports))

Learn how G2 scores products. ([Source 1](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..))

### What I Often See in Online Community Management

#### Feedback Pros: What Users Consistently Appreciate

- **A personal, constantly improving platform that simplifies community management through automation**
- _“__I really appreciate Mighty's personal approach and the easy access to their entire team through the Mighty Community. They are always working to improve the platform, regularly updating it to address user needs and respond to feedback. In just the year that I’ve been using Mighty, I’ve noticed a significant increase in features in a short period of time. As someone who manages our Community full-time, I’ve been able to automate many of my daily tasks, which has freed up my time and energy to focus on more exciting, larger projects and initiatives for our members.” -_ [_Jennifer L._](https://www.g2.com/products/mighty-networks/reviews/mighty-networks-review-11912229)_, Mighty Networks Review_
- **A visually polished, flexible platform that streamlines workflows and strengthens member engagement**
- _“__I really appreciate Circle for its aesthetic appeal and functionality, particularly the directory, which is visually pleasing and user-driven. Circle simplifies our workflow with its ease of use and the ability to communicate effectively within the platform. Its APIs, even through third-party tools like Zapier, facilitate seamless integration with other tools we rely on, such as Eventbrite and Square. I love the flexibility it offers to brand cover images, which allows us to refresh the look of the community space effortlessly and recognize sponsors prominently. I'm excited about the potential for Circle to enhance member engagement and retention, increase member lifetime value and provide sponsors with greater visibility and meaningful connections with our audience. Overall, these features significantly contribute to the attractiveness and utility of Circle for our community management needs.”_ _-_ [_Andrea T._](https://www.g2.com/products/circle-so-circle/reviews/circle-review-12010307)_, Circle Review_
- **Easy onboarding with intuitive navigation keeps members participating**
- _“__This tool is ready to use and integrates seamlessly with our website, making it simple to showcase and manage a variety of events. I appreciate its intuitive interface for event registration, as well as its flexible design, which can be customized to suit the specific requirements of each event.” -_ [_Tosh A_](https://www.g2.com/products/webex-events-webinars/reviews/webex-events-webinars-review-12047149)_., Webex Events & Webinars Review_

#### Cons: Where Many Platforms Fall Short

- **Frustration with plan limitations, pricing barriers, and time-intensive setup**
- _“__I am frustrated by the limitations in the Mighty Networks business plan, which restrict access to certain features unless I upgrade to a more costly Path to Pro plan. As a small business owner, the high cost of this plan makes it difficult to access features that seem essential and standard, like certain automations, which should be available to everyone. Additionally, the initial setup of Mighty Networks, while technically straightforward, is quite time-consuming. They don’t emphasize how much effort goes into setting it up beautifully with features like images, courses, and monthly themes. I wish there was an integrated library or easier access to visual resources to streamline this process.”_ _-_ [_Julia H._](https://www.g2.com/products/mighty-networks/reviews/mighty-networks-review-11912213)_, Mighty Networks Review_
- **Powerful capabilities with an initial learning curve**
- _“__It’s a powerful platform, but it can feel complex at first — the setup and customization take time, and some features require a learning curve to use effectively.” -_ [_Jamie V._](https://www.g2.com/products/hivebrite/reviews/hivebrite-review-11774291)_, Hivebrite Review_
- **Limited advanced features and customization depth**
- _“__One thing I don't like is that the platform can feel a bit too basic sometimes. I wish there were more advanced features or customization options, which could make it even easier to use.” -_ [_Giorgos V._](https://www.g2.com/products/gainsight-customer-communities/reviews/gainsight-customer-communities-review-10966287)_,_ _Gainsight Customer Communities Review_

### My Expert Takeaway on Online Community Management Software

Based on G2 reviews, online community management delivers the most durable value when organizations treat community as an operating discipline rather than a content or engagement tactic. High-performing teams establish structure early, clearly defining member roles, designated spaces or groups, moderation rules, and a lightweight taxonomy, which reduces friction later as engagement scales.

Teams that see the strongest outcomes strike a balance between engagement flexibility and operational control. While rich interaction features matter, long-term adoption depends on whether community managers can run the platform without excessive manual effort. The most effective implementations tightly integrate online community management with adjacent workflows, support deflection and escalation, marketing-led advocacy and events, and product feedback and beta programs, so conversations consistently translate into action.

For buyers evaluating affordable community management platforms for small businesses versus enterprise community platforms, the real decision point is governance, not just price. Smaller teams often win by prioritizing speed and low administrative overhead, while larger or customer-facing organizations benefit from permissions, SSO, auditability, and reporting that allow customer community software to function as a system of record. The right fit depends on how central the community is to your operating model and the level of complexity you need to manage as it grows.

### Online Community Management Software FAQs

#### What is online community management?

Online community management is the practice of creating and maintaining a digital space where members interact, ask questions, share knowledge, attend events, and provide feedback. It includes moderation, content programming, member onboarding, analytics, and governance. In software terms, it often means using a platform to centralize discussions, member profiles, resources, and engagement workflows, allowing the community to scale reliably.

#### How to manage online communities?

Start with structure (spaces, rules, roles), then establish recurring rhythms (welcome flows, weekly prompts, events, and support patterns). Set clear moderation policies and escalation paths. Track participation metrics (active members, posts, response time, unanswered questions) and adjust programming based on what actually drives return visits. The most effective teams connect the community to support, product, and marketing workflows.

#### What is the purpose of an online community?

The purpose is to establish an ongoing, owned relationship with your customers, members, or employees. Communities reduce support load through peer-to-peer answers, increase retention by building belonging, and generate product insights through continuous feedback. For many organizations, they also become an advocacy and education channel—helping users learn faster, connect with peers, and stay engaged beyond individual transactions.

#### What are the key features of community management software?

Core features typically include discussion spaces, member profiles and directories, role-based permissions, moderation tools, notifications, analytics, and content management (posts, resources, announcements). Many platforms add events, courses, direct messaging, and integrations with [CRM](https://www.g2.com/categories/crm)/help desk tools. For larger orgs, SSO, advanced governance controls, and deeper reporting become critical to scale safely and consistently.

#### What are the benefits of adopting community management software?

The biggest benefits are scalable engagement and operational efficiency. You get one place to host discussions, organize content, and manage members, reducing fragmentation across email and social channels. Many teams also see support deflection, faster response times, stronger loyalty, and better product feedback. Over time, a well-run community becomes a compounding asset that lowers acquisition costs and improves retention.

### Sources

1. [G2 Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..)
2. [G2 Market Presence Score Overview](https://www.g2.com/reports)

Researched By: [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

**Last updated on: January 9, 2026**