G2

Ambarish G.

Founder

Small-Business (50 or fewer emp.)

4/9/2025

"The perfect community platform for us"

5/5

What do you like best about Jatra Community Platform?

Jatra has helped us build a vibrant reader community for Booksom without needing to hire developers or worry about setting up infrastructure. The interface is intuitive. I especially love the UI and setting up channels for different genres, discussions, and events was seamless. The SEO-ready public spaces are a huge bonus – we’ve already seen organic growth in traffic. Plus, the team is super responsive and open to feedback. Review collected by and hosted on G2.com.

What do you dislike about Jatra Community Platform?

There’s not much to dislike, but we'd love to see more plug-and-play integrations with email tools and Wordpress. Also, while the platform is fast and smooth, having a mobile app (even a basic wrapper) would really help our members stay connected on the go. These aren’t deal-breakers though – just nice-to-haves on our wishlist. Review collected by and hosted on G2.com.

What problems is Jatra Community Platform solving and how is that benefiting you?

We wanted a space where our readers could go beyond just buying books – a place to connect, discuss, attend events, and feel part of something bigger. Most platforms were either too generic (like Discord or Facebook Groups) or too complex to manage as a small team. Jatra solved this beautifully by giving us a plug-and-play community space with everything we needed: forums, events, custom pages, and even SEO-friendly public discussions. It’s helping us build deeper engagement, increase repeat visits, and establish Booksom as a brand that truly values reader conversations. Review collected by and hosted on G2.com.