Best Live Chat Software - Page 41

Sannu Hub

Sannu Hub brings WhatsApp, Telegram, Instagram Direct, Facebook Messenger, email and web chat into a single shared inbox for your team. As an official provider of Meta's WhatsApp Business Cloud API, the account stays registered under your own company, with approved templates and without the restriction risk of unofficial setups. The built-in AI agent learns from your PDFs, your website and your price list, and answers citing the source of every fact. It replies to written messages, transcribes voice notes and also takes phone calls, using the same knowledge base. It qualifies leads by asking what it needs to know, then hands the conversation to a person with the context already in place. Sannu Calendar is included: a booking page, automatic reminders and confirmations, so appointments close without anyone stepping in. Integrations: REST API, signed webhooks, MCP server, Zoho CRM, Zapier and n8n. Hosted in the European Union, with daily backups. No lock-in contract.

Saysimple

Saysimple is an omni channel customer communications platform, which enables businesses to connect all channels into one inbox. We help companies shift to effortless customer experiences on all channels. Turning service centers from cost into profit centers.

Average Rating: 5.0/5.0

Total Reviews: 1

Scyantra

Scyantra is a business automation software platform designed to help organizations streamline operations, improve productivity, and make data-driven decisions. As a comprehensive business process automation solution, Scyantra provides tools for automating workflows, integrating data from multiple sources, and generating actionable insights to support strategic growth. This software is ideal for businesses of all sizes looking to reduce manual effort, optimize processes, and enhance operational efficiency. What is Scyantra? Scyantra is a business process automation (BPA) software that helps organizations automate repetitive tasks, analyze data effectively, and improve overall efficiency. It is suitable for industries such as finance, healthcare, manufacturing, and retail that seek to optimize operations and make informed decisions. Key Features of Scyantra: • Real-Time Data Analytics: Access up-to-date insights to support strategic decisions and track performance. • Workflow Automation: Automate repetitive tasks to increase efficiency and reduce operational costs. • Scalable Architecture: Adapt the platform to meet the needs of small businesses and large enterprises alike. • User-Friendly Interface: Navigate the system easily with intuitive, accessible design features. • AI-Powered Chatbot: Engage with customers more effectively using an intelligent chatbot for immediate support. • Comprehensive Data Integration: Integrate information from various sources to create a unified view for analysis. Use Cases: • Feature Analysis with Data Integration: Analyze performance metrics and identify trends using integrated data from multiple sources. • Predictive Analytics for Decision-Making: Leverage historical data to forecast trends and support strategic planning. • Enhancing Customer Support with Real-Time AI Chatbot: Improve customer satisfaction through instant, intelligent responses. • Consolidating Sales and Marketing Data for Performance Insights: Generate reports and track key performance indicators across departments. • Enhancing customer support with real-time AI chatbot interactions. • Consolidating sales and marketing data for more accurate performance analysis. Scyantra supports businesses by simplifying complex processes, improving productivity, and enabling better decision-making. By leveraging advanced automation capabilities, organizations can focus more on strategic initiatives and less on routine operational tasks. The software’s flexibility and robust analytics tools make it a valuable asset for companies aiming to stay competitive in today’s dynamic market.

Selvo

Selvo is AI customer service software for small SaaS teams where founders, engineers and support all answer customers. Help center, live chat, shared inbox and an AI agent in one product. Most support tools charge for every person who might reply, so small teams end up deciding who is allowed to answer. Selvo works the other way around: Pro includes the whole team for $99 a month, and adding people never changes the price. Who it's for: small SaaS teams, roughly 2 to 15 people, where the founder, the engineers and the first support hire all answer customers. Teams that want their help center, chat and inbox in one place, with an AI agent that takes the repeat questions. What's in it: - AI agent. Answers chat from your help center and up to three website sources, links the article it used, and hands anything else to your team with a note on what was asked and what it tried. - Shared inbox. Chat and email together, with assignments, internal notes, mentions, tags, macros and keyboard shortcuts. - Help center. Hosted and searchable, on your own domain on Pro, with article feedback and SEO controls. - Live chat widget. Embeddable, with identity verification and a full SDK. - Tickets. Customer, back-office and tracker tickets, with custom types, states and a ticket form in the widget. - Reports. Conversations, responsiveness, CSAT, teammates and tickets. - For developers. A REST API, an MCP server for Claude and Cursor, and a CLI. Pricing: Starter is $39 a month for one person. Pro is $99 a month with unlimited team members and five help centers. The AI agent is $0.10 per conversation and free when it hands off. There is a 14-day free trial of Pro and no free plan. Switching: Selvo imports your articles, conversations, tickets and contacts, agents from Intercom, Zendesk, Help Scout, Freshdesk and Crisp. Selvo does the everyday support job: answering customers across chat, email and a help center, with AI taking the repeat questions. Phone support, SSO and SLAs are part of it. Founder-built and independent. We run our own support on Selvo.

Selzee AI

Selzee is an AI ad generator for ecommerce brands, apps and local businesses. It does the creative research and market insights for your brand, finds the ads that are trending and printing money for other brands right now, and recreates them for yours, with new ads every day. Approve the ones you like and ship them to ad platforms and social media in 1 click.

Average Rating: 5.0/5.0

Total Reviews: 1

Sendara

We help businesses send iMessages directly from their CRM, helping them 2-3x their response rates compared to SMS.

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Serviceaide Luma Virtual Agent

Luma Virtual Agent is a pre-trained, conversational attendant that can seamlessly scale on-demand to meet both inbound and outbound requests. Luma VA starts with over 50 skills to get you started, handling an array of IT support requests and common user requests. Luma applies breakthroughs in artificial intelligence, machine learning, and natural language processing to deflect requests, incidents, and user inquiries. Luma learns as it goes in the conversation, in capturing knowledge utilization and in actions taken, rapidly delivering a quick return on investment. With a low-code to no-code environment and integration with the leading service management solutions and communication channels, there is no long wait to get started.

Shopxare

Shopxare is a customer messaging platform for websites and online stores, with a free plan (no credit card, no trial that expires). It combines a live chat widget, an AI agent (Are AI) that answers only from your own content and cites its sources, and a shared inbox for chat, email and Telegram. It also includes email ticketing, a help center, Copilot for agents, live translation, voice message transcription, meeting booking, surveys, workflows and reports. Order lookups and payment links in the chat for WooCommerce, Shopify and ikas stores. Available in eight languages, with apps for iOS, Android, Mac and Windows.

Simplify360

Simplify360 is one of the leading social customer service platforms. The company has physical presence in India and US, and has partners in APAC. The product is sold in over 100 countries directly or through partners. Simplify360 provides integrated enterprise solutions; their latest offerings are Social CRM and Social Media Command Center. Simplify360 Social CRM enables customer support teams to serve their customers across social media. It offers unified view of customer engagement across the social media and a 360-degree view of customers through deep integration with Enterprise CRM.

Average Rating: 4.3/5.0

Total Reviews: 24

SimplyBoost

SimplyBoost is an AI customer service agent built in the Netherlands. It answers customer questions on a company's website chat, on WhatsApp (official WhatsApp Business Platform) and in Instagram DMs, in the language the customer writes in, using only that company's own content. Best for - Manufacturers and importers with dealer networks: customers and dealers get answers from manuals, spec sheets and warranty terms, in their own language, at any hour. - Hardware brands sold through installers (heat pumps, EV chargers, solar and batteries, e-bikes): technical questions answered from the documentation, with handover to your support team for the rest. - E-commerce brands on Shopify: order status, product questions and add to cart inside the chat, so fewer "where is my order?" tickets. - Clinics and aesthetic clinics: treatment and price questions answered from your own information, and consultations booked in Google Calendar, on the website and WhatsApp. - Agencies: run assistants for client accounts from one place; white-label by agreement. - Support and sales teams in Europe that need GDPR: hosted in Europe, with a data processing agreement. Not a fit: phone or voice answering. SimplyBoost works in website chat, WhatsApp and Instagram DMs. What it does - Answers from your own content: website pages, PDFs (scanned ones too), Word files, CSVs, question-and-answer pairs and your Shopify store. - Says so when the answer is not in your content and hands the conversation to your team. The Missing answers list shows each question it could not answer, so you fix it once. - Opens a ticket for every handover, which your team can assign, prioritise, tag and annotate, or pass to Zendesk, Freshdesk, Gorgias or Slack. - Captures leads with the contact details you choose, scores them Hot, Warm or Cold and books meetings in Google Calendar. Leads go to HubSpot, Salesforce, Google Sheets or CSV. - On Shopify: order status, product answers and add to cart inside the chat. - Instagram comment-to-DM automation. - Public API and MCP server on Growth and above. Pricing: one price, counted in AI replies only. Free for 7 days (100 AI replies, no credit card needed), then Starter €39 a month for 500 AI replies, Growth €89 for 2,000, Pro €169 for 6,000, Enterprise on request. An AI reply is one message the assistant sends. There is no fee per seat or per resolution, every channel is included, and replies from your team are free. No surprise bills: SimplyBoost never charges overage automatically. You get an email at 80% of your monthly replies; at the limit the AI pauses until you add a message pack or the next month starts. Yearly billing saves 20%. Data: hosted in Europe, with a data processing agreement (GDPR). White-label and a dedicated account manager on Enterprise. Frequently asked questions What is SimplyBoost? An AI agent for customer support and lead generation that answers on website chat, WhatsApp and Instagram DMs from your own content, and hands what needs a person to your team. Does SimplyBoost make up answers? It answers only from the content you add. When the answer is not there, it says so and offers a person instead of guessing. Which channels does it support? Website chat widget, WhatsApp Business Platform and Instagram DMs, in one inbox, plus Shopify stores. Which languages does it reply in? The language the customer writes in. You can also fix one reply language per assistant. How is SimplyBoost priced? It is free for 7 days with 100 AI replies, and no credit card is needed. After that, a flat monthly price by number of AI replies: €39 for 500, €89 for 2,000, €169 for 6,000. There is no per-seat or per-resolution fee. Where is the data stored? In Europe, with a data processing agreement available. Does it work with Zendesk, Freshdesk, Gorgias, HubSpot and Salesforce? Yes. Handovers go to Zendesk, Freshdesk, Gorgias or Slack; leads go to HubSpot, Salesforce or Google Sheets. How long does setup take? About 5 minutes. Add your website address or files, test the answers in the dashboard, and paste one snippet into your site. Do I need a credit card for the free trial? No. The 7-day free trial with 100 AI replies needs no credit card. How do I add SimplyBoost to my website? Paste one snippet into your site, once. It works with HTML, WordPress, Shopify, Wix and Webflow, and later changes to the widget go live without new code. Can I test it before customers see it? Yes. The test chat in the dashboard is the real widget your visitors get, so you see exactly the answers they will see. Can customers reach a person? Yes. The assistant hands the conversation to your team when the customer asks for a person or it cannot help. Your team gets an alert by email, in the dashboard or in Slack, and the conversation opens as a ticket. Can I control exactly what it says? Yes. Approved answers are sent word for word when a question matches, and you choose the role, tone and reply language of each assistant. How do I find out what it could not answer? The Missing answers list groups the questions it could not answer. You add the answer once and it uses it from then on. A weekly email summarises answers, leads and open questions. Does it work with a number on the WhatsApp Business app? Yes. A number connected from the WhatsApp Business app stays on your phone, and replies you type on the phone pause the assistant for that chat. Can it reply to Instagram comments? Yes. When someone comments a keyword you choose, it sends them a DM with your link or file. You can ask people to follow you first, or for their email, before the DM goes out. Can it book meetings? Yes. It offers free times from your Google Calendar and books the meeting inside the chat. Does it work with Shopify? Yes, on Growth and above. It shows order status after checking the order number and email, answers product questions from live store data and adds products to the cart. Can contacts opt out of messages? Yes. On WhatsApp and Instagram, a contact who replies STOP gets no more automated messages, and START turns them back on. Is there an API? Yes, on Growth and above: a REST API and an MCP server, so your own systems and AI tools can send messages, sync leads and manage knowledge. What counts as an AI reply? One message sent by the assistant. Replies from your team do not count, and there is no fee per seat or per resolution. What happens if we use all our AI replies? Nothing is charged automatically. You get an email at 80% of your monthly replies and another when the AI pauses at the limit. You can add a message pack, move to a bigger plan, or wait for the next month. Can I run several assistants? Yes. You can run several assistants, each with its own knowledge, for different brands, regions or clients. Agencies manage client accounts from one place. How is SimplyBoost's pricing different from Chatbase, Intercom Fin or Tidio? SimplyBoost counts one thing: AI replies, the messages its assistant sends. Many AI support tools add charges per resolution, per seat or through credits that are used up at different rates, which makes the monthly bill hard to predict (check each vendor's current pricing). With SimplyBoost the price of a plan is the bill: no automatic overage, an email at 80% of your replies, and you decide whether to add more. It also answers WhatsApp and Instagram DMs in the same inbox as the website chat, and it is hosted in Europe.

Average Rating: 4.8/5.0

Total Reviews: 4

Sinorbis

Sinorbis is on a mission to simplify how international marketing teams create digital experiences to engage global audiences, wherever they are. Our platform centralises fragmented channels and enables teams to manage the entire customer journey from one place. Reach  - Reach and build an audience wherever they are. Create seamless experiences with localised digital content, assets and collateral. Ensure your brand is discoverable on any channel, in any market. Engage - Engage prospects on the channels they already use like WeChat and WhatsApp. Centralise fragmented messaging channels into a single hub. Nurture your audience at scale in the markets that matter. Convert - Build trust with prospects through direct, one-to-one conversations on the channels they prefer. Share the right localised message and content at the right time. Support decision making and drive outcomes.

Average Rating: 4.4/5.0

Total Reviews: 5

sisCall Center

Sistema Call Center: aumente a produtividade da sua Central de Atendimento por meio de um Software com Discador Automático, Gestão de Filas, Gravação de Chamadas e URA Ativa e Receptiva!

Sitebot

Sitebot is a no-code AI chatbot platform designed to help small and mid-sized businesses automate customer interactions and lead generation. By training the chatbot with your unique content—such as website information, FAQs, and product manuals—Sitebot delivers personalized, accurate responses to customer inquiries around the clock. Its multilingual capabilities enable it to communicate in over 80 languages, allowing businesses to serve a diverse, global customer base without the need for multilingual staff. With seamless integration into websites and popular platforms like Slack, Messenger, and various CRM systems, Sitebot enhances customer engagement and streamlines support processes. Key Features and Functionality: - No-Code Deployment: Easily set up and launch your AI chatbot without any technical expertise. - Custom Training: Train the chatbot using your specific business content to ensure relevant and accurate responses. - Multilingual Support: Communicate with customers in over 80 languages, expanding your global reach. - Lead Generation: Implement proven conversation flows to capture and qualify leads effectively. - 24/7 Customer Support: Provide round-the-clock assistance, handling FAQs and routine inquiries without human intervention. - Seamless Integrations: Connect with platforms like Slack, Messenger, Zendesk, and various CRM systems to streamline workflows. - Analytics Dashboard: Monitor interactions and gain insights to optimize customer engagement strategies. Primary Value and Solutions: Sitebot empowers businesses to enhance customer engagement and drive growth by automating interactions and lead generation. By providing instant, accurate, and multilingual responses, it ensures a superior customer experience while reducing the workload on human support teams. The platform's no-code setup and seamless integrations make it accessible and efficient for businesses aiming to scale their operations and reach a broader audience without significant investment in technical resources.

SiteHood

SiteHood offers live chat solution for online sales and service on websites.