Best Incident Management Software - Page 16

How Many Incident Management Software Products Does G2 Track?

Total Products under this Category: 298

Category Stats (Nov 2026)

  • Average Rating: 4.43/5 (↓0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: All Quiet (+0.78%) - Among all products in this category, All Quiet recorded the largest rating increase compared to last month

Last updated: November 02, 2026

How Does G2 Rank Incident Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 20,800+ Authentic Reviews
  • 298+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Incident Management Software

G2 Grid® for Incident Management Software plotting products by satisfaction and market presence

Highlighted products: ServiceNow IT Service Management, NinjaOne, xMatters, Jira Service Management, Freshservice, Rootly, PagerDuty, and New Relic.

Underlying data: [Grid® JSON](https://www.g2.com/categories/incident-management/grids.json?focus%5B%5D=servicenow-it-service-management&focus%5B%5D=ninjaone&focus%5B%5D=xmatters&focus%5B%5D=jira-service-management&focus%5B%5D=freshservice&focus%5B%5D=rootly&focus%5B%5D=pagerduty&focus%5B%5D=new-relic&segment=all)

Rely

Who Is the Company Behind Rely?

  • Seller: Rely
  • Year Founded: 2022
  • HQ Location: Melbourne, AU
  • LinkedIn® Page: www.linkedin.com
    12 employees on LinkedIn®

resilienceOS

Restrata provides an integrated platform for operational resilience and holistic people safety, resilienceOS, that unifies data from people, sites, and independent risk data providers to deliver real-time intelligence across global operations in one picture. Trusted by enterprises in 50+ countries, resilienceOS helps organisations anticipate, respond to, and recover from disruptions fast. Whether managing travel risk, lone workers, or full-scale crisis events, Restrata empowers companies to protect all their people, assets, operations, and reputation - all the time.

Who Is the Company Behind resilienceOS?

Resolve for Microsoft Teams

Resolve brings intelligent incident management directly to your Microsoft Teams workspace, streamlining how your team handles and resolves issues. Our AI-powered system understands your industry context and organizational needs, delivering truly intelligent automation.

Who Is the Company Behind Resolve for Microsoft Teams?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Resolver

Resolver, a Kroll Business, stands at the forefront of risk intelligence, safeguarding over $6.5 trillion in market cap for more than 1,000 global companies. Leveraging AI with deep human expertise, our innovative Risk Intelligence Platform provides comprehensive visibility into enterprise-wide risks, enabling prioritized, timely, and agile responses. Go beyond tracking and managing risk to transforming complex data into clear insights and highly effective mitigating actions. By harnessing our integrated capabilities, businesses of all sizes can reduce crises, recover swiftly, and emerge stronger — protecting their operations, brand, and bottom line. Discover how we're shaping a safer, more resilient world at Resolver.com. See Risk. Build Resilience.

Average Rating: 4.3/5.0

Total Reviews: 179

How Do G2 Users Rate Resolver?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)

Who Is the Company Behind Resolver?

  • Seller: Resolver
  • Company Website:
  • HQ Location: Toronto, Canada
  • LinkedIn® Page: www.linkedin.com
    699 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Security and Investigations
  • Company Size: 47% Large, 38% Medium

What Do G2 Reviewers Say About Resolver?

AI-generated summary from verified user reviews

Pros
  • Users find Resolver to be intuitively structured and easy to use, enhancing efficiency in risk management and compliance.
  • Users value the customization options in Resolver, enhancing workflow alignment with internal processes and improving operational efficiency.
  • Users commend Resolver's exceptional customer support, highlighting swift resolutions and attentive service for all concerns.
  • Users appreciate Resolver's robust and centralized platform, enhancing operational efficiency through automation, customization, and actionable insights.
  • Users value the robust functionality of Resolver, enhancing risk management and operational efficiency through intuitive dashboards and automation.
Cons
  • Users find Resolver's complexity demanding extra resources and time, hindering efficient use and workflow setup.
  • Users suggest that improvement is needed for the UI and configuration processes to enhance overall usability.
  • Users find Resolver to have limited features that hinder customization and improve reporting capabilities, affecting usability.
  • Users find the learning curve steep, as mastering workflows and configurations requires significant time and guidance.
  • Users find the limited functionality of Resolver requires significant time and resources for effective deployment and use.

What Are Recent G2 Reviews of Resolver?

What Are G2 Users Discussing About Resolver?

RevDeBug Standalone Recorder

Meet RevDeBug – the revolutionary local and remote reverse debugging software for companies of all sizes and shapes! Release your software lightning fast, no bug can stop you now! RevDeBug allows you to inspect past state and performance profile of your applications, even directly from production environments! This is achieved with exquisite features. Get a free RevDebug for Developers Edition. No strings attached!

Who Is the Company Behind RevDeBug Standalone Recorder?

  • Seller: RevDeBug
  • Year Founded: 2018
  • HQ Location: Bydgoszcz, PL
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Riilay

Who Is the Company Behind Riilay?

  • Seller: Riilay
  • Year Founded: 2023
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Risk Hawk

Risk Hawk is designed for CROs, CAEs, CCOs, CAROs, CTOs, CIOs, CISOs and Heads of risk, compliance, audit, and operations who are aiming to make their organization resilient and firmly establish risks, controls, audit, compliance and related processes. It can give you and your senior managers a bird's eye view of your exposures, areas which need your attention and are outside your risk appetite. And more importantly it lets the best brains in your teams focus on managing risks rather than chasing the first line and compiling excel sheets for reports. Your occasional users will have a very intuitive user experience so that they can operate with minimal or no training. The workflows can be tweaked to your exact specifications and you can configure your own dashboards along with the out-of-the-box ones that we provide. And all of this at a fraction of the cost of the largest brands in risk and compliance management software.

Who Is the Company Behind Risk Hawk?

RiskTeq

At RiskTeq, we are passionate about safety. We're also passionate about software. Our thoughtful uniting of these two passions has resulted in a safety and risk management framework that delivers simplicity in a complex environment to embed your risk management culture in your organisation.

Who Is the Company Behind RiskTeq?

  • Seller: Riskteq
  • Year Founded: 2011
  • HQ Location: Battery Point, AU
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Runframe

Runframe is the modern incident management and on-call scheduling platform for engineering teams. Declare incidents, assign responders, set severity, and track every status change in real time. Build on-call rotations with primary and backup coverage, automatic escalation policies, and coverage gap detection. Run structured post-incident reviews with auto-generated timelines. Track MTTR, MTTA, incident volume trends, and on-call burnout scores. Deep integrations with Slack, Jira, Google Meet, Datadog, Sentry, Prometheus, etc. Built for teams of 10-200 who need reliable incident response without enterprise complexity.

Who Is the Company Behind Runframe?

Sabentis

Sabentis es una plataforma SaaS líder en la gestión integral de la Seguridad y Salud en el Trabajo (SST) que permite a las organizaciones digitalizar, automatizar y anticipar riesgos laborales desde una única solución modular, escalable y segura. Diseñada para empresas de cualquier tamaño —desde pymes hasta grandes grupos y entornos multiempresa— Sabentis integra más de 45 módulos especializados y más de 1.000 funcionalidades, cubriendo todo el ciclo de la prevención: evaluación de riesgos, vigilancia de la salud, ergonomía, psicosociología, gestión de contratistas, accidentes, formación, planes de emergencia, inspecciones, documentación, indicadores y cumplimiento normativo. La plataforma incorpora inteligencia artificial, big data y analítica predictiva, permitiendo: ·Automatizar procesos preventivos complejos ·Detectar patrones de riesgo antes de que se materialicen ·Generar planes de acción inteligentes basados en datos reales ·Reducir carga administrativa y errores humanos Sabentis destaca por su visión 360º del trabajador, su potente cuadro de mandos BI, la generación automática de informes oficiales, y herramientas avanzadas como: ·Ergotutor Digital con IA y análisis de vídeo ·Sensórica para riesgo ergonómico ·Portal del trabajador y portal del contratista ·Integraciones vía API, SSO y ERPs ·Firma digital y repositorio documental centralizado La seguridad es un pilar clave: Sabentis opera sobre una arquitectura cloud 100% PaaS, con certificación ISO 27001, cumplimiento GDPR/LOPDGDD, alta disponibilidad y borrado seguro de datos. Con presencia internacional y millones de trabajadores protegidos, Sabentis no es solo un software de SST: Es una plataforma estratégica para construir entornos de trabajo más seguros, saludables y sostenibles, con una clara orientación a resultados y cumplimiento normativo.

Average Rating: 5.0/5.0

Total Reviews: 3

How Do G2 Users Rate Sabentis?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Sabentis?

Who Uses This Product?

  • Company Size: 67% Large, 33% Medium

What Are Recent G2 Reviews of Sabentis?

Safesite

Proven to reduce incidents by up to 57%, Safesite is an award-winning safety management solution trusted by over 18,000 companies of all sizes and industries. Safesite’s intuitive, easy-to-use platform is used daily by safety pros and teams to complete safety actions in the field, ensure compliance, improve safety engagement, and drive down incident rates. Members can access the platform on any device and streamline safety management processes, saving up to 8 hours per week per employee. And with the highest number of free features on the market, including a custom inspection builder, hazard management, incident reporting, and an advanced safety scorecard, Safesite reduces safety-related expenses by up to 20% annually.

Average Rating: 4.5/5.0

Total Reviews: 6

How Do G2 Users Rate Safesite?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)

Who Is the Company Behind Safesite?

  • Seller: Safesite
  • Year Founded: 2012
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Medium, 33% Small

What Do G2 Reviewers Say About Safesite?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of task assignment and compliance tracking in Safesite, enhancing day-to-day safety management.
  • Users appreciate the ease of use of Safesite, helping even unfamiliar workers adapt quickly on-site.
  • Users value the simplicity and user-friendliness of Safesite, making it easy for all workers to adopt.
  • Users appreciate the intuitive design of Safesite, making it easy for all workers to use effectively.
  • Users value the issue management features of Safesite, helping ensure compliance and task assignment for safety.
Cons
  • Users experience connectivity issues in remote areas, impacting the overall effectiveness of Safesite's services.
  • Users find the high subscription cost of Safesite burdensome, particularly for larger organizations.
  • Users often face integration issues with Safesite, which hinder seamless functionality across different platforms.
  • Users find the high subscription costs and occasional integration issues frustrating for their organization.

What Are Recent G2 Reviews of Safesite?

SafetyAmp

SafetyAmp is Health & Safety Management Software for the Modern Workforce. Our industry leading mobile safety platform helps today’s workforces accelerate their EHS strategy, exceed their targets, and deliver dollars - not injuries. Enter the future of safety reporting - all within a budget suitable for organizations of any size. We share your goal of ensuring every employee returns home safely every day. Our cloud-based safety software helps your employees, safety team, and leadership track and report all of your safety data, monitor leading indicators, deliver new insights, and change outcomes.

Average Rating: 4.7/5.0

Total Reviews: 42

How Do G2 Users Rate SafetyAmp?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)

Who Is the Company Behind SafetyAmp?

  • Seller: SafetyAmp
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Waynesboro, VA
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Manufacturing, Construction
  • Company Size: 76% Medium, 17% Large

What Do G2 Reviewers Say About SafetyAmp?

AI-generated summary from verified user reviews

Pros
  • Users value the ease and simplicity of SafetyAmp, enhancing training management and safety documentation for all users.
  • Users praise the outstanding customer support of SafetyAmp, noting quick responses and personalized assistance that enhance user experience.
  • Users rave about the highly customizable features of SafetyAmp, enabling tailored workflows that enhance safety management.
  • Users value the ease of use and engagement of SafetyAmp, significantly enhancing their safety culture and reporting.
  • Users value the seamless integrations of SafetyAmp, which enhance efficiency and simplify safety management across systems.
Cons
  • Users experience inefficient notifications with too many emails and ongoing assignments despite completed records.
  • Users face integration issues with contractor management, which affects overall utilization and engagement from employees.
  • Users find the limited customization options frustrating, hindering their ability to easily create charts and tables.
  • Users desire better documentation for SafetyAmp, wishing for easy access to task guidance without needing support.
  • Users find the slow performance of SafetyAmp frustrating, especially in areas with poor internet connectivity, hindering productivity.

What Are Recent G2 Reviews of SafetyAmp?

Safety Champion

Safety Champion is a solution help to manage the legal and moral health and safety obligations to ensure that workers stay safe at work.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind Safety Champion?

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of Safety Champion?

Tian Lin
TL
Researched and written by Tian Lin
Updated April 10, 2026