I like how comprehensive yet user-friendly it is. It serves as a centralized management system for our entire company. Having all our safety documents, SDS sheets, and automated OSHA 300 logs in one accessible place is invaluable.
I particularly appreciate the analytics tab. The ability to create custom dashboards that show management and employees the information most relevant to them is amazing. The form builder is also a highlight. We use the forms for our training documentation, and building them in the system is very straightforward.
Probably what I like most, though, is the customer support. Our contact, Todd, is always available to answer questions and responds promptly. He trained me and my team on how to use the system, which made the whole process very smooth. Review collected by and hosted on G2.com.
One area that could be improved for us, specifically, is stronger communication between forms and training. We’re using the system in a way it wasn’t really designed for—more like trying to fit a square peg into a round hole. It does work, and the capability we’re looking for is there, but the overall process still feels a bit clunky and less seamless than it could be. Review collected by and hosted on G2.com.