# Best Hotel Management Software - Page 3

  *By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)*

   Hotel management software helps hoteliers manage front desk tasks and day-to-day operations, from room bookings and guest services to sales and marketing. These specialized property management solutions may be sold as desktop or cloud applications, with the latter providing more flexibility for staff to engage with guests and maintain greater control over the property. While the full features of hotel management products vary, users can at least expect reservation and room management, guest CRM, staff workflow management, and email communication features. Some products may offer functionalities of [restaurant POS systems](https://www.g2.com/categories/restaurant-pos) for on-premise dining, native or integrated [vendor management](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e), and marketing and loyalty program capabilities. Basic financial reporting and accounting features usually exist as well; however, integration with dedicated [accounting software](https://www.g2.com/categories/accounting) may be necessary.

For larger hotels and chains, a [good hotel management software](https://learn.g2.com/best-hotel-management-software) is necessary to provide guests with a smooth check-in and check-out process, improve staff productivity, and optimize revenue. Products in this category go beyond managing reservation systems to cover the entire guest journey and keep daily operations running. In contrast, products in G2’s [hotel reservations software](https://www.g2.com/categories/hotel-reservations) category are point solutions for smaller hotel and lodging businesses that need a booking engine. For this reason, products in these two categories are mutually exclusive.

To qualify for inclusion in the Hotel Management category, a product must:

- Track and monitor hotel administration activities such as housekeeping or maintenance
- Manage availability and rates for rooms, conference venues, or other facilities, and support check-in and check-out processes
- Provide guest communication and/or sales marketing tools
- Provide OTA/GDS integration either through built-in or third-party channel managers




  
## How Many Hotel Management Software Products Does G2 Track?
**Total Products under this Category:** 378

### Category Stats (May 2026)
- **Average Rating**: 4.31/5
- **New Reviews This Quarter**: 15
- **Buyer Segments**: Small-Business 67% │ Mid-Market 31% │ Enterprise 2%
- **Top Trending Product**: Clock PMS (+0.15)
*Last updated: May 18, 2026*

  
## How Does G2 Rank Hotel Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,300+ Authentic Reviews
- 378+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

  
## Which Hotel Management Software Is Best for Your Use Case?

- **Leader:** [Mews](https://www.g2.com/products/mews/reviews)
- **Highest Performer:** [360HMS](https://www.g2.com/products/360-mango-solutions-pvt-ltd-360hms/reviews)
- **Easiest to Use:** [Mews](https://www.g2.com/products/mews/reviews)
- **Top Trending:** [Canary Technologies](https://www.g2.com/products/canary-technologies/reviews)
- **Best Free Software:** [360HMS](https://www.g2.com/products/360-mango-solutions-pvt-ltd-360hms/reviews)

  
---

**Sponsored**

### Akia

Founded in 2018, Akia is the premier guest journey platform that automates 5 star vacations. The platform provides messaging, mobile check-in, digital surveys, F&B menus, arrival guides, and much more through Mini Apps: a personalized mobile experience that doesn’t require developers or downloads. Because Akia’s technology streamlines the experience for both travelers and the businesses that serve them, their mission is to help the world relax.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=434&secure%5Bdisplayable_resource_id%5D=434&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=434&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=140058&secure%5Bresource_id%5D=434&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fhotel-management%2Fmid-market&secure%5Btoken%5D=0a84b212e2eb5c3748e312e59abee572771edf29018a75f44a3b89c950cd9e47&secure%5Burl%5D=https%3A%2F%2Fwww.akia.com%2F&secure%5Burl_type%5D=company_website)

---

  ## What Are the Top-Rated Hotel Management Software Products in 2026?
### 1. [SMS|Host](https://www.g2.com/products/sms-host/reviews)
  The SMS|Host Property Management System offers a complete set of fully-integrated modules enabling complex resorts to provide highly


  **Average Rating:** 3.5/5.0
  **Total Reviews:** 6
**How Do G2 Users Rate SMS|Host?**

- **Reporting and Analytics:** 8.3/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 8.3/10 (Category avg: 8.8/10)
- **Revenue Management:** 6.7/10 (Category avg: 8.7/10)

**Who Is the Company Behind SMS|Host?**

- **Seller:** [Springer-Miller Systems](https://www.g2.com/sellers/springer-miller-systems)
- **Year Founded:** 1985
- **HQ Location:** Stowe, US
- **Twitter:** @SpringerMiller (692 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/43382/ (111 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Hospitality
  - **Company Size:** 50% Mid-Market, 33% Enterprise


### 2. [the Hotelier](https://www.g2.com/products/the-hotelier/reviews)
  the Hotelier is designed to be a full-function, integrated multi-module property management suite that manages complete hotel functions including front office, reservations, food and beverages, banquets, inventory, guest services, financial accounting, and others.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 6
**How Do G2 Users Rate the Hotelier?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 8.9/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 7.8/10 (Category avg: 8.8/10)
- **Revenue Management:** 8.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind the Hotelier?**

- **Seller:** [Data Devices](https://www.g2.com/sellers/data-devices)
- **Year Founded:** 2012
- **HQ Location:** Rosehill, AU
- **Twitter:** @DataDevicesPL (5 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3719418 (43 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 67% Small-Business, 33% Mid-Market


### 3. [ALICE](https://www.g2.com/products/alice-alice/reviews)
  Get the job done with ALICE, the all-in-one solution that enables hotel staff to do the most impactful work without all the guesses. Task management, real-time communication and operational analytics reduce the complexity and chaos of hotel operations providing the transparency and flexibility needed to run efficiently.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 10
**How Do G2 Users Rate ALICE?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)

**Who Is the Company Behind ALICE?**

- **Seller:** [ALICE](https://www.g2.com/sellers/alice)
- **Year Founded:** 2013
- **HQ Location:** New York, US
- **LinkedIn® Page:** https://www.linkedin.com/company/alice-hospitality-operations-platform/ (29 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 40% Enterprise, 40% Small-Business


### 4. [Bookingjini](https://www.g2.com/products/bookingjini/reviews)
  We are a cloud-based SaaS technology Service Provider for Hoteliers. Our software makes it easy to manage and acquire new guests and retain them for future booking by providing them the best possible service they can get at the lowest price possible in the market.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 5
**How Do G2 Users Rate Bookingjini?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Bookingjini?**

- **Seller:** [Bookingjini](https://www.g2.com/sellers/bookingjini)
- **Year Founded:** 2018
- **HQ Location:** Gurugram, Haryana, IN
- **Twitter:** @bookingjini (3,078 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/bookingjini (100 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 80% Small-Business, 20% Mid-Market


### 5. [FitsHotel](https://www.g2.com/products/fitshotel/reviews)
  PMS system specialy developed for the smaller hotels and B&B


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 5
**How Do G2 Users Rate FitsHotel?**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 9.2/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 10.0/10 (Category avg: 8.8/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind FitsHotel?**

- **Seller:** [FlandersIT Services](https://www.g2.com/sellers/flandersit-services)
- **HQ Location:** Brugge, BE
- **LinkedIn® Page:** https://www.linkedin.com/company/22743159 (4 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 80% Small-Business, 20% Mid-Market


### 6. [KWHotel](https://www.g2.com/products/kwhotel/reviews)
  KWHotel is a hotel management software designed for small and medium accommodation facilities. Available in three different versions, it contains a variety of useful features including: - the fully interactive calendar - customer base, logbook, statistics and reports - an advanced room and rate plans management modules - the online booking engine and Android mobile app - direct synchronization with Booking.com - synchronization with the channel managers - professional technical support


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 5
**How Do G2 Users Rate KWHotel?**

- **Reporting and Analytics:** 5.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 7.5/10 (Category avg: 8.8/10)
- **Revenue Management:** 6.7/10 (Category avg: 8.7/10)

**Who Is the Company Behind KWHotel?**

- **Seller:** [KajWare](https://www.g2.com/sellers/kajware)
- **Year Founded:** 2009
- **HQ Location:** Krakow, PL
- **Twitter:** @kwhotel_pms (67 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/kwhotel-hotel-management-software/ (9 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


### 7. [Managinng](https://www.g2.com/products/managinng/reviews)
  Web-based PMS with intuitive interface, plan, and reports for small and medium hospitality units.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 5
**How Do G2 Users Rate Managinng?**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 8.3/10 (Category avg: 8.8/10)
- **Revenue Management:** 8.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind Managinng?**

- **Seller:** [Managinng](https://www.g2.com/sellers/managinng)
- **Year Founded:** 2007
- **HQ Location:** Glyfada, GR
- **Twitter:** @managinng (478 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/managinngcom/ (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 80% Small-Business, 20% Enterprise


### 8. [RezBook](https://www.g2.com/products/rezbook/reviews)
  RezBook is a property management software solution that allows you to search and retrieve guest/reservation history records and create new guest records without going through the reservation calendar with cash drawer management and more.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 5
**How Do G2 Users Rate RezBook?**

- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 10.0/10 (Category avg: 8.8/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind RezBook?**

- **Seller:** [Rubber Tree Software](https://www.g2.com/sellers/rubber-tree-software)
- **HQ Location:** Brisbane, AU
- **LinkedIn® Page:** https://www.linkedin.com/company/rubber-tree-software/about/ (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


### 9. [Zenya.io](https://www.g2.com/products/zenya-io/reviews)
  Based in Boston, Zenya reimagines the entire guest journey from lead to payment with its all-inclusive integrated software platform for rental business.It brings CRM + PMS + Invoicing + Customer Experience +Automation+ Website Booking +Up-selling+ Insights --- all under one roof with ZENYA. Customers can connect with their entire team; sales & marketing, operation, administration & accounting, guests – on the one system, anywhere, and at any time. Using 100+ configurable rules, customers can customize and create their workflow rules within minutes. Customers do not require tech expertise or an IT person to set it up. It has many offers such as website booking, add partner's inventory, contactless solution, customizable workflows for automating various routine tasks, automating charges, scheduling invoices, customizable reporting, and integration with several software solutions, and data export capabilities.


  **Average Rating:** 3.9/5.0
  **Total Reviews:** 8
**How Do G2 Users Rate Zenya.io?**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 8.3/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 9.2/10 (Category avg: 8.8/10)
- **Revenue Management:** 8.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind Zenya.io?**

- **Seller:** [Zenya](https://www.g2.com/sellers/zenya)
- **Year Founded:** 2014
- **HQ Location:** Quincy, Massachusetts
- **LinkedIn® Page:** https://www.linkedin.com/company/5228872 (14 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Small-Business, 25% Mid-Market


### 10. [Easy InnKeeping](https://www.g2.com/products/easy-innkeeping/reviews)
  Easy InnKeeping reservation software integrates all aspects of reservation, online booking, Customer Relationship Management (CRM), Point of Sale (POS), credit card processing, OTA’s and guest management into ONE easy to use hotel software in one affordable price. Since 1999, Easy InnKeeping is used to manage reservations for Inns, Hotels, Resorts, Condos, Bed and Breakfasts, Campgrounds, Cabins and Vacation Rentals. Gracesoft’s Easy InnKeeping Headquarters is located in Stafford, Texas. We help your business climb the ladder of success. Our mission is to help you grow and prosper with your business. With over 15 years of experience in technology solutions for the hospitality industry, GraceSoft has helped numerous hoteliers boost revenues, increase occupancy, reach new markets, and manage more efficiently. With a skilled and dedicated team, we aim to serve our customers with quality support. We’re excited to simplify reservations for everyone through our software, education, and community. GraceSoft’s flagship product Easy InnKeeping receives wide acclaim and has market coverage in North America, Caribbean, South America, Europe, Singapore, Africa and Southeast Asia.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 4
**How Do G2 Users Rate Easy InnKeeping?**

- **Reporting and Analytics:** 0.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 6.7/10 (Category avg: 8.8/10)
- **Revenue Management:** 8.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind Easy InnKeeping?**

- **Seller:** [Gracesoft](https://www.g2.com/sellers/gracesoft)
- **Year Founded:** 1999
- **HQ Location:** Richmond, US
- **Twitter:** @GraceSoft (15 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/gracesoft/ (31 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 75% Small-Business, 25% Enterprise


### 11. [eZee Absolute](https://www.g2.com/products/ezee-absolute/reviews)
  eZee Absolute is a Cloud Based Hotel Management System. All in one solution for Hotel, Motel, Resorts, B/&B's.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 4
**How Do G2 Users Rate eZee Absolute?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind eZee Absolute?**

- **Seller:** [eZee Technosys Pvt. Ltd](https://www.g2.com/sellers/ezee-technosys-pvt-ltd)
- **Year Founded:** 2005
- **HQ Location:** Surat, Gujarat
- **LinkedIn® Page:** https://www.linkedin.com/company/2943576/ (598 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Mid-Market, 25% Enterprise


### 12. [Guest Manager](https://www.g2.com/products/guest-manager/reviews)
  Hotel management solution. Reservations, Billing, Payments, Invoicing, Banking, Accounts, and more.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 4
**How Do G2 Users Rate Guest Manager?**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 7.5/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 8.3/10 (Category avg: 8.8/10)
- **Revenue Management:** 8.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind Guest Manager?**

- **Seller:** [RoseStreet Systems](https://www.g2.com/sellers/rosestreet-systems)
- **HQ Location:** Pretoria, South Africa
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 75% Small-Business, 25% Mid-Market


### 13. [Harsi Hotelería](https://www.g2.com/products/harsi-hoteleria/reviews)
  HARSI | Hotelería esta diseñado para optimizar las operaciones de distintos alojamientos. Nuestro sistema ayuda a prevenir sobreventas, centralizar la gestión en una sola plataforma y mejorar la experiencia de sus huéspedes. HARSI | Hospitality is designed to optimize operations for a variety of lodging businesses. Our system helps prevent overbookings, centralize management in a single platform, and enhance the guest experience.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 4
**How Do G2 Users Rate Harsi Hotelería?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 10.0/10 (Category avg: 8.8/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Harsi Hotelería?**

- **Seller:** [Harsi](https://www.g2.com/sellers/harsi)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


### 14. [HotelCUBE](https://www.g2.com/products/hotelcube/reviews)
  HOTELCUBE: Elevate your hospitality The hotel PMS that takes hospitality to the next level Just like a space launch, hotel software requires meticulous attention to detail, time-tested procedures, and the ability to adapt—always with a strong focus on security. HOTELCUBE is the property management system that allows you to run your hotel exactly the way you want. With its modular setup and proprietary solutions for every department, it integrates seamlessly with your hotel's services, delivering flexible and dynamic management of all operations. More than just software, HOTELCUBE is the operational core of your property—reliable, fast, and adaptable to any device. Real-time updates keep you aligned with the ever-evolving needs of the hospitality industry. We've developed an intuitive, fully customizable interface, shaped by feedback from real users, to reduce training time and boost productivity. With HOTELCUBE, you can rely on top-tier security and cloud scalability, powered by Microsoft Azure's PaaS infrastructure—ensuring a service that's always cutting-edge. We’re ready to take hospitality to the next level. Join us! \_\_\_\_ We guarantee 24/7 direct phone support – no tickets required Assistance is available by phone or through the help tools integrated into every screen, along with a dedicated video tutorial section. \_\_\_\_ We design and develop in-house We listen to our clients’ needs and tailor the PMS to fit your specific requirements. \_\_\_\_ We’re a close-knit, passionate team For over 20 years, we’ve been creating software solutions for the hospitality industry—with care, dedication, and a genuine love for what we do.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 4
**How Do G2 Users Rate HotelCUBE?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)

**Who Is the Company Behind HotelCUBE?**

- **Seller:** [PROxIMA Service](https://www.g2.com/sellers/proxima-service)
- **Year Founded:** 1998
- **HQ Location:** Turin, IT
- **Twitter:** @HOTELCUBE (141 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/proxima-service-srl/ (26 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 75% Mid-Market, 25% Small-Business


### 15. [Hotel Data](https://www.g2.com/products/hotel-data/reviews)
  HOTEL DATA helps to manage hotel's accounting and employee data.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 4
**How Do G2 Users Rate Hotel Data?**

- **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 8.3/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 9.2/10 (Category avg: 8.8/10)
- **Revenue Management:** 7.9/10 (Category avg: 8.7/10)

**Who Is the Company Behind Hotel Data?**

- **Seller:** [HotelData.com](https://www.g2.com/sellers/hoteldata-com)
- **Year Founded:** 2014
- **HQ Location:** Edmond, US
- **LinkedIn® Page:** http://www.linkedin.com/company/hotel-data (4 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 75% Small-Business, 25% Enterprise


### 16. [Imagic Hotel Management Software](https://www.g2.com/products/imagic-hotel-management-software/reviews)
  Windows based Hotel Management Software for Room Reservation, Room Service, House Keeping, Accounting Reports, and Shift Wise Report.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 4

**Who Is the Company Behind Imagic Hotel Management Software?**

- **Seller:** [Imagic Solution](https://www.g2.com/sellers/imagic-solution)
- **HQ Location:** Ahmedabad, IN
- **Twitter:** @ImagicSolution (243 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/7880013 (10 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 75% Enterprise, 25% Small-Business


### 17. [Infor HMS](https://www.g2.com/products/infor-hms/reviews)
  Infor Hospitality Management Solution (HMS) is a powerful, integrated hospitality technology platform that serves as a robust PMS solution to manage bookings, housekeeping, and guest services. Additionally, Infor HMS is defined by its vital connections to RMS, POS, and other systems to help hoteliers provide a seamless and unified experience for guests, whether in their rooms, taking advantage of hotel amenities, and even before they arrive via mobile. Infor HMS is an advanced solution that connects all operational systems together to help hotel brands manage individual properties more efficiently and also view their properties from an above location vantage point. Connecting with vital operational systems and employing mobile-friendly functionality for check-ins/outs, guest services, and housekeeping, Infor HMS is a scalable, secure, and stable platform that serves present needs and helps organizations be ready for future ones.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 4
**How Do G2 Users Rate Infor HMS?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 8.3/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 9.2/10 (Category avg: 8.8/10)
- **Revenue Management:** 9.4/10 (Category avg: 8.7/10)

**Who Is the Company Behind Infor HMS?**

- **Seller:** [Infor](https://www.g2.com/sellers/infor)
- **Year Founded:** 2002
- **HQ Location:** New York
- **Twitter:** @Infor (18,503 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1711/ (22,271 employees on LinkedIn®)
- **Phone:** 800-260-2640

**Who Uses This Product?**
  - **Company Size:** 75% Mid-Market, 50% Small-Business


### 18. [NebulaPMS](https://www.g2.com/products/nebulapms/reviews)
  For hotel managers to be able to focus on guest experience and day to day operational nuances. Developed by hoteliers for hoteliers.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 4
**How Do G2 Users Rate NebulaPMS?**

- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Revenue Management:** 8.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind NebulaPMS?**

- **Seller:** [HTI Systems](https://www.g2.com/sellers/hti-systems)
- **Year Founded:** 1990
- **HQ Location:** Johannesburg, ZA
- **Twitter:** @htirsa (103 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/hospitality-technology-international/ (38 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 75% Small-Business, 25% Enterprise


### 19. [NiteVision](https://www.g2.com/products/nitevision/reviews)
  NiteVision offers an affordable hotel property management solution with over 25 years of experience in hospitality and hotel reservation software. Properties have the ability to customize NiteVision to their specific operations, optimizing the system's overall benefits. Additionally, its intuitive interface design and workflow allow even its most advanced features to be utilized with ease.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 4
**How Do G2 Users Rate NiteVision?**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 9.2/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 9.2/10 (Category avg: 8.8/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind NiteVision?**

- **Seller:** [MSI Solutions (part of Jonas Hospitality)](https://www.g2.com/sellers/msi-solutions-part-of-jonas-hospitality)
- **Year Founded:** 1991
- **HQ Location:** Phoenix, AZ
- **Twitter:** @MSISolutions (118 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/multi-systems-inc- (86 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Enterprise, 25% Small-Business


### 20. [ResortSuite PMS](https://www.g2.com/products/resortsuite-pms/reviews)
  ResortSuite PMS is a management software that allows hotels to manage their guests better as it can provide information about guests, from their preferences history to their itineraries to their location on the property.


  **Average Rating:** 2.6/5.0
  **Total Reviews:** 4
**How Do G2 Users Rate ResortSuite PMS?**

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 7.5/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 6.7/10 (Category avg: 8.8/10)
- **Revenue Management:** 3.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind ResortSuite PMS?**

- **Seller:** [ResortSuite](https://www.g2.com/sellers/resortsuite)
- **Year Founded:** 2000
- **HQ Location:** N/A
- **Twitter:** @resortsuite (1,022 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market


### 21. [RoomKey PMS](https://www.g2.com/products/roomkey-pms/reviews)
  RoomKeyPMS is a cloud-powered hotel property management software that lets you manage every aspect of your hotel.


  **Average Rating:** 3.9/5.0
  **Total Reviews:** 4
**How Do G2 Users Rate RoomKey PMS?**

- **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 8.3/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 8.3/10 (Category avg: 8.8/10)
- **Revenue Management:** 6.7/10 (Category avg: 8.7/10)

**Who Is the Company Behind RoomKey PMS?**

- **Seller:** [RoomKeyPMS](https://www.g2.com/sellers/roomkeypms)
- **Year Founded:** 1978
- **HQ Location:** Vancouver, CA
- **Twitter:** @roomkeypms (555 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/roomkeypms (24 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Mid-Market, 25% Enterprise


### 22. [Roomsy](https://www.g2.com/products/roomsy/reviews)
  Roomsy is a hotel management software that allows you to track and manage reservations by letting you know who is staying in which room, when with features like reporting, employee tracking, and more to help you manage your business.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 4

**Who Is the Company Behind Roomsy?**

- **Seller:** [Roomsy](https://www.g2.com/sellers/roomsy)
- **Year Founded:** 2011
- **HQ Location:** Vancouver, CA
- **Twitter:** @roomsy (30 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2318327 (3 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 75% Small-Business, 50% Enterprise


### 23. [SabeeApp](https://www.g2.com/products/thepass-sabeeapp/reviews)
  SabeeApp is a cloud-native Property Management System built for how hotels really work. Loved for its intuitive design and ease of use, it brings every essential tool together in one platform — Channel Manager, Booking Engine, SabeePay payment gateway, Housekeeping App, Smart Solutions, and the GuestAdvisor guest app. Made for independent hotels, hostels, and serviced apartments, SabeeApp helps teams manage operations from anywhere, automate daily tasks, and focus on genuine hospitality instead of admin. Trusted by thousands of properties worldwide, it combines intuitive automation with real hospitality understanding.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 4
**How Do G2 Users Rate SabeeApp?**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 9.2/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 9.2/10 (Category avg: 8.8/10)
- **Revenue Management:** 8.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind SabeeApp?**

- **Seller:** [thePass](https://www.g2.com/sellers/thepass)
- **Year Founded:** 2013
- **HQ Location:** Budapest, HU
- **LinkedIn® Page:** https://www.linkedin.com/company/sabeeapp/ (38 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Small-Business, 25% Mid-Market


### 24. [Agilysys Stay](https://www.g2.com/products/agilysys-stay/reviews)
  An intuitive, cloud-based property management solution for resorts and hotels. Keep business flowing effortlessly, on any operating system.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 3
**How Do G2 Users Rate Agilysys Stay?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)

**Who Is the Company Behind Agilysys Stay?**

- **Seller:** [Agilysys](https://www.g2.com/sellers/agilysys)
- **Year Founded:** 1963
- **HQ Location:** Alpharetta, Georgia
- **Twitter:** @agilysys (3,253 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/agilysys (2,817 employees on LinkedIn®)
- **Ownership:** NASDAQ: AGYS

**Who Uses This Product?**
  - **Company Size:** 67% Small-Business, 33% Enterprise


### 25. [Cerberus](https://www.g2.com/products/cerberus/reviews)
  Web-based PMS that provides online room reservations, GDS inventory management, commission tracking, housekeeping & daily cash reports.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 3
**How Do G2 Users Rate Cerberus?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)

**Who Is the Company Behind Cerberus?**

- **Seller:** [Acorn Hospitality Systems](https://www.g2.com/sellers/acorn-hospitality-systems)
- **HQ Location:** N/A
- **Twitter:** @acornsolutions (118 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1386627 (5 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 67% Enterprise, 33% Mid-Market



    ## What Is Hotel Management Software?
  [Hotel Software](https://www.g2.com/categories/hotel)
  ## What Software Categories Are Similar to Hotel Management Software?
    - [Channel Management Software](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e)
    - [Hotel Revenue Management Systems (RMS)](https://www.g2.com/categories/hotel-revenue-management-systems-rms)

  
---

## How Do You Choose the Right Hotel Management Software?

### What You Should Know About Hotel Management Software

### What is Hotel Management Software?

Hotels are extremely complex machines with many moving parts. From front desk workers to housecleaning staff, concierges to restaurant cooks and servers, hotels require considerable coordination and organization to ensure guests are enjoying themselves. And since hotels are so involved, there is no one software solution that will fit every hotel’s business model. Hotel management software can look like a lot of different things, but the end goal is always to make sure the hotel runs smoothly and efficiently.

For instance, reservations are the backbone of the hotel industry, and in this day and age, booking a hotel online is an expected feature. For everything from small hotels or boutique hotels to huge hotel chains, no reservations means no business. For that reason, reservation software is a mainstay component of hotel management tools.

Customers expect a certain level of convenience, and that means elements such as online bookings, virtual check-in and check-out, and flexible services. Hoteliers are turning more to cloud-based solutions over on-premise options because of the easy implementation and integrations. Increasingly, smart hotel software is becoming available to provide a completely customizable experience for customers. With innovations such as using customers’ mobile devices as room keys or in-room television remotes, the world of technology is opening up for the hospitality business.

### Why Use Hotel Management Software?

Hospitality management is difficult. The day-to-day operations of a hotel are often elaborate and entangled, involving many different individuals in many different roles. In some ways, chain hotels have many advantages over independent hotels, given that some resources such as marketing and sales may already be provided. However, hotel management software can be an equalizer that streamlines processes that were once manual and required communication with several different departments.

Aside from [reservations](https://www.g2.com/categories/hotel-reservations), hotels may need [accounting](https://www.g2.com/categories/accounting) tools, [marketing](https://www.g2.com/categories/marketing) tools, [hotel property management (PMS)](https://www.g2.com/categories/property-management) tools, housekeeping tools, [sales](https://www.g2.com/categories/sales) tools, and more. Hotel management software is built to meet some or all of these needs to ease some of the pain of running a hotel and hospitality business. For instance, the advantage of having one tool that handles both front desk check-in and housekeeping is that front desk workers will know in real time which rooms are ready for new guests, allowing guests that arrive early to receive a room rather than being forced to wait until a certain time.

But the obvious advantage is the opportunity to save money by using one tool that does the work of several. Utilizing hotel management software allows hoteliers to save both money and precious time, since implementing one tool is much faster than implementing and integrating several. And if you already own several tools, hotel management software will often integrate with some if not all of the tools already in use. Property management, not to mention hotel management, is complex and involved, and hotel management solutions seek to ease some of those burdens.

### What are the Different Kinds of Hotel Management Software?

Hotel management software is a broad category. The end goal of every hotel management solution is to aid with the running of a hotel, resort, or bed and breakfast, but that may look different for every organization. Because every business is unique, the array of features offered by hotel management software varies from solution to solution. Listed here are some common iterations.

**Bookings-focused –** Hotel booking is crucial to maintaining a hospitality business, so there are many hotel management tools that focus heavily on online booking features that either integrate with a hotel’s website or with other online booking engines. [Payment gateways](https://www.g2.com/categories/payment-gateway) and billing features may also feature heavily.

**Operations-focused –** As mentioned earlier, hotels have many moving pieces that require constant organization. Hotel management tools that focus on operations will have plenty of accounting, employee scheduling, inventory management, and possibly even sales and marketing features. The goal with these solutions is to improve operational efficiency and lower costs while increasing revenue.

**Property management-focused –** PMS, or property management tools, are essentially end-to-end solutions that cover all aspects of a hotel’s business. Hotel management software that is also considered a PMS will have many features that touch on every important facet of the business, from front desk to back office.

### Hotel Management Software Features

- Booking/reservation manager: A means for guests to make reservations online, as well as a way to monitor availability, change reservations, and possibly make group bookings (wedding blocks, for example)
- Front desk/front office operations: Guest check-in and check-out, room allocation, housekeeping, laundry management, and guest profiles
- Channel management: Planning room availability and rates, managing bookings from multiple channels in one place, dashboards to easily relay information
- Property management: Inventory, facility, and maintenance management
- Mobile support: Access to features from mobile devices
- Sales and marketing tools: Tools to drive sales and bring more customers to the hotel, such as [CRM](https://www.g2.com/categories/crm) and [SEO](https://www.g2.com/categories/seo)
- Analytics: Reporting on key metrics such as guest trends and finances

### Trends Related to Hotel Management Software

The hospitality industry is seeing more than a few tech trends take hold. Both IoT (internet of things) and [AI](https://learn.g2.com/trends/artificial-intelligence) are driving innovation in the hospitality industry.

**Smart hotel software –** Artificial intelligence applied to hotel software can provide insights into guest behavior and trends, as well as find opportunities for increased efficiency. Customer service can also benefit from AI with [chatbots](https://www.g2.com/categories/chatbots) freeing up time to focus on guests.

**Mobile check-in –** The front desk has become somewhat passé, potentially leading to wait times for tired guests. Mobile check-in allows guests to check in themselves using kiosks in the lobby or with staff members posted around the lobby holding mobile devices.

**Smart rooms –** To facilitate mobile check-in, some hotels are using mobile phones as room keys. Mobile phones can also be used to control room televisions, temperature, and curtains. Room phones may also be replaced with a customer’s own mobile phone, allowing them to text or chat with hotel staff rather than calling the front desk or concierge.

### Software and Services Related to Hotel Management Software

[Hotel reservations software](https://www.g2.com/categories/hotel-reservations) allows hotels to create online reservations portals that integrate with a current website. These tools enable customers to book, change, or cancel reservations while processing payments or loyalty rewards.

[Property management software](https://www.g2.com/categories/property-management) is primarily meant for real estate businesses, but does contain facility management features that may be helpful for a hotel.

[Travel agency software](https://www.g2.com/categories/travel-agency) and [tour operator software](https://www.g2.com/categories/tour-operator) may interact with online reservations portals, allowing travel agents to book accomodations for their clients.

[Accounting software](https://www.g2.com/categories/accounting) aids with back office financial tracking, while [core HR software](https://www.g2.com/categories/core-hr) maintains employee records, schedules, and payroll.

[Event management software](https://www.g2.com/categories/event-management) may also be helpful for the planning and running of hotel events such as weddings, corporate meetings, conferences, and charity events.