Best Hotel Management Software for Medium-Sized Businesses

How Many Hotel Management Software Products Does G2 Track?

Total Products under this Category: 394

Category Stats (Aug 2026)

  • Average Rating: 4.32/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings

Last updated: August 01, 2026

How Does G2 Rank Hotel Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 1,300+ Authentic Reviews
  • 394+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Hotel Management Software

G2 Grid® for Hotel Management Software plotting products by satisfaction and market presence

Highlighted products: Mews, Oracle Hospitality OPERA Property Management System, Canary Technologies, 360HMS, StayNTouch Cloud PMS, and SkyTouch Technology.

Underlying data: [Grid® JSON](https://www.g2.com/categories/hotel-management/grids.json?focus%5B%5D=mews&focus%5B%5D=oracle-hospitality-opera-property-management-system&focus%5B%5D=canary-technologies&focus%5B%5D=360-mango-solutions-pvt-ltd-360hms&focus%5B%5D=stayntouch-cloud-pms&focus%5B%5D=skytouch-technology&segment=mid-market)

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Mews

Mews is a connected hospitality operating system that brings revenue, operations and the guest journey together in one cloud-native platform. At its core is an award-winning PMS – named Best PMS (2024, 2025, 2026) – that powers day-to-day hotel operations: from reservations and rate management to check-in/out, payments, housekeeping and reporting, all in a single, real-time workspace instead of disconnected tools. Because the PMS lives inside the broader Mews OS, hotels can easily add guest-facing journeys like online check-in and upsells, as well as embedded payments, POS, RMS and housekeeping via Flexkeeping. With an open API and 1,000+ integrations, Mews keeps the PMS as the connected command center for every stay while giving properties the flexibility to build the tech stack they need.

Average Rating: 4.8/5.0

Total Reviews: 32

How Do G2 Users Rate Mews?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.6/10)
  • Reporting and Analytics: 9.2/10 (Category avg: 8.7/10)
  • Facility Maintenance: 10.0/10 (Category avg: 8.8/10)
  • Revenue Management: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Mews?

  • Seller: Mews
  • Year Founded: 2012
  • HQ Location: Amsterdam, NL
  • Twitter: @MewsSystems
    2,117 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,506 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospitality
  • Company Size: 50% Medium, 47% Small

What Are Recent G2 Reviews of Mews?

What Are G2 Users Discussing About Mews?

Oracle Hospitality OPERA Property Management System

Oracle Hospitality OPERA Cloud Services are a cloud-based, mobile-enabled platform for next-generation hotel management. Based on OPERA, the leading enterprise solution suite for the hospitality industry, OPERA Cloud offers an intuitive user interface, comprehensive functionality for all areas of hotel management, secure data storage and hundreds of key partner interfaces to meet the needs of hotels of all types and sizes. Oracle Hospitality is a proud AHLA Platinum Partner.

Average Rating: 4.2/5.0

Total Reviews: 63

How Do G2 Users Rate Oracle Hospitality OPERA Property Management System?

  • Has the product been a good partner in doing business?: 7.6/10 (Category avg: 8.6/10)
  • Reporting and Analytics: 9.1/10 (Category avg: 8.7/10)
  • Facility Maintenance: 9.0/10 (Category avg: 8.8/10)
  • Revenue Management: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Oracle Hospitality OPERA Property Management System?

  • Seller: Oracle
  • Year Founded: 1977
  • HQ Location: Austin, TX
  • Twitter: @Oracle
    827,997 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    208,078 employees on LinkedIn®
  • Ownership: NYSE:ORCL

Who Uses This Product?

  • Top Industries: Hospitality
  • Company Size: 51% Medium, 26% Large

What Are Recent G2 Reviews of Oracle Hospitality OPERA Property Management System?

What Are G2 Users Discussing About Oracle Hospitality OPERA Property Management System?

Canary Technologies

Easy, intuitive, and secure hotel solutions. Canary Technologies is modernizing the hotel tech stack with the first mobile web end-to-end Guest Management System and its award-winning Digital Authorizations solutions. Digitizing everything from post-booking through checkout, Canary is trusted by thousands of hotels in more than 65 countries, including Four Seasons, Choice Hotels, Standard Hotels and Ace Hotel Group. Canary’s solutions help hotels eliminate paper processes, boost revenue with upsells, raise staff efficiency, ensure PCI compliance, improve the guest experience, and reduce chargebacks and payment fraud. Learn more at canarytechnologies.com. **Our Solutions Include** 1) Contactless Check-In: Contactless Check-In allows guests to check in and out through a mobile experience, allowing hotels to comply with health guidelines, save time on front desk work, and increase revenue through upsells through the Canary interface. 2) Digital Authorizations: Canary’s Digital Authorizations product is vastly more secure than paper forms, preventing chargebacks and fraud. They can be set up and ready to use in less than 20 minutes. 3) Digital Contracts: Hotels using Canary’s Digital Contracts product see their turnaround time decrease from an average of eight days to just three hours, enabling them to book more guests and grow their business. 4) Amenity Store: Canary’s Amenity Store product makes ordering simple and intuitive for guests, and the online store is easy to incorporate into your standard booking flow. Hotels using Canary see a 40% increase in the number of orders placed. **Testimonials** "Given how cost effective it is and the savings from preventing potential fraud, Canary Technologies was a no brainer.” -- Dennise Nizza, Controller @ Ace Hotel “I brought on Canary at all of our properties because it increased productivity and removed all the headaches of collecting credit card authorization forms.” -- Justin Grimes, Director of Operations @ KRC “The Canary solution is simple and powerful. It provides exactly what we needed at our hotels, without being an overkill. The interface is clean and easy to use, and the folks at Canary took care of setup and training, which made implementation a breeze.” -- Esteban Velez, VP of IT & Cyber Security @ Classic Hotels & Resorts

Average Rating: 4.8/5.0

Total Reviews: 23

How Do G2 Users Rate Canary Technologies?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.6/10)
  • Reporting and Analytics: 10.0/10 (Category avg: 8.7/10)
  • Facility Maintenance: 10.0/10 (Category avg: 8.8/10)
  • Revenue Management: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Canary Technologies?

Who Uses This Product?

  • Top Industries: Hospitality
  • Company Size: 50% Small, 50% Medium

What Are Recent G2 Reviews of Canary Technologies?

360HMS

Complete end-to-end hotel solution 360HMS covers 20+ integrated modules including front office, restaurant POS, housekeeping, accounts, booking engine, and CRM—so you don’t need multiple separate systems. Proven in real hotels across regions The system is designed and deployed for SME hotels, lodges, guest houses, and restaurants in India and Africa, with workflows built from real hospitality operations and on-ground experience. Strong partner and support ecosystem 360 Mango actively works with channel partners, offers full training, marketing, and technical support, and continuously releases new features to keep clients competitive in the digital hospitality market.

Average Rating: 4.2/5.0

Total Reviews: 58

How Do G2 Users Rate 360HMS?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.6/10)
  • Reporting and Analytics: 8.9/10 (Category avg: 8.7/10)
  • Facility Maintenance: 8.2/10 (Category avg: 8.8/10)
  • Revenue Management: 8.1/10 (Category avg: 8.7/10)

Who Is the Company Behind 360HMS?

  • Seller: 360 Mango Solutions
  • Year Founded: 2015
  • HQ Location: Bengaluru, Karnataka
  • Twitter: @360mango
    121 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®
  • Ownership: Private Limited

Who Uses This Product?

  • Top Industries: Hospitality
  • Company Size: 61% Small, 24% Medium

What Are Recent G2 Reviews of 360HMS?

StayNTouch Cloud PMS

StayNTouch offers an intuitive Cloud PMS that simplifies hotel operations from end-to-end; including reservation management, front desk management, revenue management, housekeeping, group and allotment handling, financials and reporting, and multi-property management. With StayNTouch Cloud PMS, hotels can increase staff productivity, drive revenues, reduce costs, and provide a unique guest experience to fit their brand style and promise. StayNTouch Cloud PMS offers unlimited interfaces, open APIs, integrated contactless check-in solutions, and complete remote installation and training, enabling hotel's to scale their business and delight their guests.

Average Rating: 4.4/5.0

Total Reviews: 61

How Do G2 Users Rate StayNTouch Cloud PMS?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind StayNTouch Cloud PMS?

  • Seller: StayNTouch
  • Year Founded: 2012
  • HQ Location: Bethesda, Maryland
  • Twitter: @StayNTouchInc
    1,797 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    115 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: General Manager, Hotel Manager
  • Top Industries: Hospitality
  • Company Size: 64% Small, 34% Medium

What Are Recent G2 Reviews of StayNTouch Cloud PMS?

What Are G2 Users Discussing About StayNTouch Cloud PMS?

SkyTouch Technology

SkyTouch Technology has provided the most widely-used hotel PMS software to solve all property management needs since 2013. Hoteliers seek our cloud-based software with 24/7 support for our easy-to-use interface abilities. Our products efficiently manage rates & availability, distribution & booking, guest experience, and more. The SkyTouch hotel property management system (PMS) is built by hoteliers, so we understand the industry and anticipate your needs. Staying ahead of industry technology and innovation, our PMS is complimented with limitless integration opportunity to efficiently grow your business and increase revenue. With SkyTouch, the Sky's the Limit.

Average Rating: 4.5/5.0

Total Reviews: 108

How Do G2 Users Rate SkyTouch Technology?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.6/10)
  • Reporting and Analytics: 8.4/10 (Category avg: 8.7/10)
  • Facility Maintenance: 8.2/10 (Category avg: 8.8/10)
  • Revenue Management: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind SkyTouch Technology?

  • Seller: SkyTouch Technology
  • Year Founded: 2013
  • HQ Location: Scottsdale, Arizona
  • Twitter: @SkyTouchTech
    943 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    115 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: General Manager
  • Top Industries: Hospitality, Accounting
  • Company Size: 84% Small, 12% Medium

What Are Recent G2 Reviews of SkyTouch Technology?

What Are G2 Users Discussing About SkyTouch Technology?